SUMMARY

• 8 years of experience in Program & Project Management and product development, for digital, entertainment, telecom and automotive industry, managing $50K - $4M projects and programs.
• Experience managing a global team of developers, designers, strategist and testers with markets in UK, US, China and India (APAC).
• Experience managing client expectation, leading presentations and client negotiations.
• Experience with MS Project, Visio, Azure, MS Office, Adobe Marketing Suite, Basecamp, JIRA, Ontime, Sharpoint amongst other tools. Experience with testing, production and integration.
• Experience working with HTML, CSS, C++, .Net, Java, SQL amongst other technologies.
• Exposure and understanding of change management, stakeholder management, integration management.
• Proficient in utilizing Project Management tools to develop SOWs, RFPs, RFQs, project plans, project schedules, resource planning and management, cost-benefit analysis, budgeting, project kickoff, status meetings, and timeline management.
• Excellent written and oral communication skills.
• Experience with Azure and business development, understanding and exposure to Clarity, Greenhopper.
• Exposure and understating of infrastructure management and injection module.
• Ability to assist business and strategy teams on product development and product road mapping.
• Experienced in all phases of the Software Development Life Cycle (SDLC) as well as software engineering methods like RUP, Waterfall Method & Agile, and Design Methodologies.
• Experience in defining test cases, bug triage, conducting User Acceptance Testing (UAT). Led improvements in QA and release process (Iterative deployments).
• Expertise in iOS & Android app development, Web-Services and Social-Media.
• Responsible for carrying out product research and market research for help aid business and development teams to create a robust product.
• Good understanding of project process and ability to analyze business problems and identify solutions.
• Proven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of software product quality.
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.

TECHNICAL SKILLS

• Product Roadmap
• Strategy
• Wireframes
• Requirement Gathering
• Confluence
• SharePoint
• MS Project
• JIRA
• Basecamp
• Adobe CS
• Competitive Research & Market Analysis
• Team Management
• Agile
• Scrum
• RUP
• Product & Project Management
• CMS
• Adobe Marketing Suite
• Operations Management

PROFESSIONAL EXPERIENCE

Confidential, Dearborn, MI

Project Manager

Responsibilities:

• Responsible for managing budget scope and time for several project simultaneously for project ranging from $50K-$4M.
• Manage client expectations, negotiations and presentations. Provide weekly status reports, track metrics and impressions.
• Managed budget, scope and time, while orchestrating teams of developers, designers and strategists.
• Coordinated User Acceptance Testing (UAT) and Proof of Concept (POC) with end users to capture user feedback, display product capabilities and win customer confidence.
• Led team in defining features, product requirements documentation, business process changes, organizational change management and implementation plans.
• Supported and experience with business development plans.
• Experience with Azure.
• Led an Agile project inception, iteration meetings, story sign-off, launch readiness, and bug triage.
• Championed customer experience and design teams to test user experience designs through mock-ups, functional prototypes, et al ensuring they meet intended goals.
• Synthesized research output and made recommendations for design direction.
• Responsible for managing creative assets and resources, identify market opportunities and research product scalability potential.
• Created iOS and Android (apps) and web-based applications form conceptualization to launch.
• Conducted product research for market acceptance and penetration.
• Facilitated all business documentation including SoW’s, RFP’s and RFQ’s.
• Weekly activities included reporting data, metrics and project performances to senior client executive and internal executive management.
• Exposure and understanding of Clarity.

Confidential, Plano, TX

Project Manager

Responsibilities:

• Manage client expectations, negotiations and presentations. Provide weekly status reports, track metrics and impressions.
• Supported client presentations, business development, creative strategy and client communications.
• Managed budget scope and time for projects and programs running from $100K-$2M.
• Responsible for managing consumer research, feedback and data, including focus groups.
• Managed cross-functional team activities, SoW’s, RFP’s and product requirement documents.
• Defined scope for multi-disciplinary business and technology oriented projects.
• Managed research data.
• Participated in Agile project inception, iteration meetings, story sign-off, launch readiness, and bug triage.
• Performed gap analysis, SWOT, risk analysis and cost/benefit analysis.
• Coordinated User Acceptance Testing (UAT) and Proof of Concept (POC) with end users to capture user feedback, display product capabilities and win customer confidence.
• Assigning responsibilities to project resources, organizing daily meetings to discuss technical roadblocks and resolution, risks and ways of mitigation, fostering growth, setting milestones and encouraging resources to meet them and evaluating performance against the goals set
• Defined test cases, bug triage, conducting User Acceptance Testing (UAT). Led improvements in QA and release process (Iterative deployments).
• Exposure and understanding of design development and deployment of STB.
• Ensuring complete project documentation for client records and internal teams.
• Exposure and understanding of system integration, infrastructure management and injection module.
• Exposure and understanding of Greenhopper.

Confidential, Teaneck, NJ

Project Manager

Responsibilities:

• Participate closely in the development process (e.g. creating work tickets in JIRA, answering development questions, attending weekly stakeholder meetings).
• Facilitated open communication across multiple, cross-functional teams and 3rd parties to achieve goals and ensure work is completed on time and within approved budgets
• Provide status reports and updates to stakeholders on the project detailing any action items with their respective delivery dates.
• Collaborated with the product strategy, product roadmap, and act as the key product evangelist for research.
• Research, developers, producers, and 3rd party implementation companies in order to ensure proper tagging and tracking is implemented in launching (and re-launching) products and projects.
• Responsible for creating compressive project plan, setting scope of work, creating and hitting timeline along with managing client expectations and communications.
• Communications liaison between teams to ensure product roadmap and lifecycles are on time and meet the needs of the key stakeholders.

Confidential

Product Designer & Project Manager

Responsibilities:

• Developed designs within targeted manufacturing cost of $250 per unit, enabling targeted sales growth of 7%.
• Lead product designer and UI/UX creator on app development projects.
• Represented voice of the design team in client meetings and internal stand ups.
• Responsible for managing budget scope and time, handling client communications, requests and negotiations.
• Worked on creating wireframes for app and web based products.
• Led team in defining features, product requirements documentation, business requirement gathering and documentation.
• Supported company’s strategy of increased sales through new product design.

Confidential

Product Designer & Project Manager

Responsibilities:

• Designed consumer products replacing traditional oil lamps in rural India for improved safety and usability, working within constrained design budget to manufacture products with $25 consumer price point.
• Designed ACME carts for storing & transporting vegetables, eliminating requirement for external power consumption during cooling while reducing vegetable waste by more than 30%.
• Designed display units for Larsen &Toubro focusing improved UI/UX for better usability.
• Designed packaging solution for Reveilo Vintage Vineyards winery. Designed and developed memorable user experience by enabling customers to display and store wines with custom designs.
• Developed concepts, graphic visuals and art illustrations.
• Developed design concepts and co-managed projects for the hospitality and retail industries. Managed internal team and external client communication.