Summary

Senior EPMO, Portfolio, Program, Project Manager with a proven track record in the M A, SDLC, PMBOK, Agile/Scrum, ITIL, ERP systems, Web portals including mobile, infrastructure, SAS, application data integration, data warehousing, risk / governance, change management, process automation, financial management, business process re-engineering, workflow modeling, performance / metrics, COTS implementations, mainframe to client / server conversions, vendor selection / management, document management

PROFESSIONAL CONSULTING EXPERIENCE

Confidential

Sr. Program / Project Manager

• Managed the consolidation and integration of Clinical, Eligibility and Coverage applications for over 100M members
• Developed and maintained business cases, charters, BRD's, project and communication plans for stakeholders including PMO, business users, senior management and onshore / offshore technology teams
• Managed and tracked financials, issues / risks, dependencies across user and technology departments
• Administration of the program's MS Project Server, Clarity, SharePoint tools and data
• Management and forecasting of 44M program resource allocations, timesheets, and forecast / actuals. Teams included 300 onshore and offshore technology resources
• Project Manager on several of the projects in the program with average four month ROI, saving 10M annually per project
• Participated in the Clarity pilot, deployment strategy and integration with MS-Project
• Very rapid program timeframes requiring extensive overtime to meet merger commitments

Environment/Tools: Project Server, PMP, Agile, Offshore Teams, MS Office, AbInito, J2EE, .Net, ERP, Clarity, SharePoint

Confidential

Sr. EPMO Program / Project Manager

• Managed multiple teams, cloud vendors in the Trading, Investments, Risk departments
• Managed internal client relationships with key firm stakeholders. Developed business cases, charters and BRD's
• Converted enterprise SDLC from Agile / Scrum to PMI - Agile hybrid SDLC
• Managed and tracked issues / risks, dependencies across user, technology departments and cloud vendors
• Extensive data integration across up and downstream systems. Managed enterprise data warehouse
• Maintained overall program proactively monitoring its delivery performance and visualize trends
• Oversee the management and forecasting of program and projects technical resources. Developed communications for status, dashboards and meeting minutes. Provided oversight for tools and vendor product evaluations
• Act as an escalation point to senior management including C-level and project participants for program questions, issues and status. Managed over 20 projects / work streams with an annual budget of 25M
• Drove the program planning processes by overseeing the demand management and supported the annual milestone, roadmap, financial planning approval process
• Improved communications with users and reduced development / support costs and timeframes by 10

Environment/Tools: MS Project Server 2010, Clarity, Visio, MS Office, JIRA, Scrum Master, Clarity, Informatica, SharePoint

Confidential

Senior Program / Project Manager

• Build of new global PMO for business. Recruited, trained, and managed a team of portfolio governance resources
• Developed, managed detailed MS Project Server / project plans for the business teams. Developed standardized templates for program tracking and reporting. Defined program project management guidelines, standards and tools
• Managed development of risk applications for corporate clients and internal client relationships with key firm stakeholders. Maintained overall program proactively monitor its delivery performance and visualize trends
• Oversee the management and forecasting of project / program resources
• Responsible for establishing, refining and enforcing PMO and Governance policies
• Migrated 18 projects into the PMO oversight process reducing development timeframes and costs by 25

Environment/Tools: MS Project Server 2010, Visio, MS Office, HP PPM, SharePoint

Confidential

Program / Project Manager

• Program Manager responsible for custom development of global HR Legal documents Intranet Portal including mobile utilizing Liferay EE and with Peoplesoft HRMS 9.0
• Managed work streams including SOX controls, portal architecture, SSO, IAM, active directory, Web services, user function design, site map and wire frames. Developed VISIO workflow, architecture and integration diagrams
• Developed and maintained strategic plan, charter, scope, issues / risks, project templates, project plans, status reporting, performance / metrics and dashboards utilizing MS Project and Clarity
• Extensive interface with global users, vendors, and technology onshore / offshore teams

Environment/Tools: Liferay V6.1, PeopleSoft HRMS 9.0, Linux, JBOSS Apache, J2EE, MS Project Server 2010, Agile, Clarity, Visio, MS Office, Websphere, ITIL, CA IDM, HP Quality Center, AD/LDAP, Windows and UNIX

Confidential

Program / Project Manager

• Developed strategic planning, scope and charter, portal architecture, infrastructure, standards, project schedules, budgets, BRD's, issues / risks, status reports, performance / metrics, dashboards for Dealer Portal program utilizing Microsoft Project and HP PPM. Utilized PMBOK, Agile / Scrum for SDLC
• PM, SME responsible for custom development of Dealer Portal including mobile utilizing Liferay product. Portal supported all dealer interaction with corporate including auto ordering, service, parts, warranty and communications. Extensive document management of service, parts, warranty, training materials. Developed VISIO diagrams for application integration, workflow and initial wire frames
• Developed governance, portal architecture, web standards and developers kit documentation

Environment/Tools: Agile, Liferay, Oracle, Linux, JBOSS Apache, Java, Project, Visio, HP PPM, MS Office, SharePoint, Websphere, Webseal, Sun LDAP, Clearcase, Windows and UNIX

Confidential

Program Manager

• Developed strategic planning, business cases, scope and charter, security infrastructure, architecture, standards / QA, schedules, BRD's and project budgets, issues / risks, status reports, performance / metrics, governance, dashboards for multiple projects utilizing Planview and MS Project Server
• Program / Project Manager responsible for custom development and COTS deployment and upgrades of Oracle Identity Access Management OIM / IAM / Federation, SaaS Portal , Irdeto Cloakware Infrastructure ECVM Oracle, Sysbase, AD, MSSQL, TAM, Enterprise A2A and Fortify
• Managed and coordinated interface between vendors, users and consultants and employee technical resources Developed and maintained project templates for project plans, scope and charters and status reporting
• Developed VISIO diagrams for infrastructure design and architecture
• Created and presented PowerPoint presentations to senior management for project funding approvals

Environment/Tools: Oracle FIS, Irdeto Cloakware, Fortify, MS Project Server, Visio, Planview, Lotus Notes, MS Office, VISIO, Java, Agile, SharePoint, ITIL, Websphere, SaaS Portal, Windows and UNIX

Confidential

Senior Program Manager

• Created and managed consolidated MS Project Server 2007 Project Plans across multiple business units / projects
• Managed production support and custom development of 40 Back Office Systems including Accounting SAP , Trading Misys Summit , Derivatives, Reference, Loan Processing ACBS , MBS, Customer Portal including mobile and Risk Management
• Managed a team of over 275 team members including team leaders, onshore, offshore developers and vendors with budget of 50M
• Created documentation for performance / metrics, workflow and ETL Integration across all 40 Back office Systems using VISIO. Implemented Change Management ETIL procedures to conform with auditor requirements

Environment/Tools: Project Server, MS Excel, Powerpoint, Visio, Cognos, VISIO, Lotus Notes, Remedy, MS Office, Misys Summit, Swift, Websphere, ITIL, SAP, ACBS, Reference, SOAP/J2EE, Oracle, XML, Windows and UNIX

Confidential

Senior Program Manager

• Managed all phases of project including producing and executing consolidated MS Project Server 2007 Project Plans across multiple business units / technology / vendor for mortgage servicing application and integration with Misys Loan IQ COTS, MBS, and Customer Portal
• Supported web services architecture design and builds of production, QA and development
• Developed systems / business process integration workflow documentation
• Collaborated with team to establish QA, source migration, performance / metrics and change management process and procedures. Established Clear Case / Quest process and procedures
• Setup and managed SharePoint content management including issues, risks and document management
• Manage project budget, ensure that costs are controlled, tracked and accurate effort and expenditure figures are provided to Finance Planning
• Developed program delivery guide for program planning communications / performance management, execution management and monitoring / controlling. Created MS-Project customized fields for SDLC and work streams management and reporting. Developed dashboards and management presentations in Visio, Cognos, Powerpoint and Excel. Organized, facilitated and chaired regular member connectivity meetings for task tracking, issue/risk tracking and project status. Prepared status reports for management with particular focus on metric reporting, milestone tracking, and risk analysis. Actively managed summary subtasks tasks, milestones, durations, dependencies, baselines, budget and constraints within plan. Setup resource Project Web Access PWA interface for updates to plan status

Environment/Tools: MS Project Server, MS Project Web Access, MS Sharepoint, Excel, Powerpoint, Visio, Cognos, Planview, Lotus Notes, MS Office, Misys Loan IQ, SOAP/J2EE, SQL, Oracle, XML, Websphere, Clear Case / Quest, Windows and UNIX

Confidential

Program / Project Manager

• Reviewed and analyzed the current state of the Financial Planning and Administration organizational workflows, processes, procedures documenting inefficient, manual, non-value add workflows, processes and pain points
• Interface with Government agencies creating Excel and dimensional reports for regulators
• Consolidated Data Marts for improved business unit reporting to align with governance council
• Reviewed and consolidated cost centers and project codes including cost center upgrade. Implemented corporate wide use of phase codes. Developed Financial Planning and Administration SharePoint Portal
• Developed and executed strategic plan to improve annual budget process, forecasting, project cost management, monthly close process, capitalization, financial planning expense reporting and analytics.
• Managed project plan for Budget process including planning, management strategic direction, target setting and scenarios, model system readiness, divisional planning, reports and presentations to management. Developed dashboards and management presentations in Visio, Hyperion, Powerpoint and Excel

Environment/Tools: MS Project Server, MS Sharepoint, MS Office,Excel, Powerpoint, Hyperion, Misys Loan IQ, JAVA, DB2, XML, Websphere, Peoplesoft, Oracle, Clear Case / Quest, Windows and UNIX

Confidential

Chief Operating Officer

• Responsible for technology development and company operations including financial, legal, contract negotiations
• Established United States and International Distribution. Extensive interface with Government agencies including the FDA, NIH and DHHS. Managed staff of 80 , project management / report and budget accountability. Raised over 15m of private equity funding
• Designed and Implemented PGA Personal Genetic Analysis system including patent pending Artificial Intelligence software that provides Nutrigenomics / Pharmacogenetics metrics and rules tables, normalizes results from multiple testing labs, dynamically analyzes test data, and generates online results and analysis report in graphic and text form. Included dynamic online creation of client regimen recommendations and end-to-end Lights Out operation
• Responsible for the design and implementation of the Suracell.com E-Commerce Consumer / Partner Portal. The portal has an MS SQL Server database and orders were processed via custom code and integration with the web-based order entry components for both customers and clients
• Responsible for Suracell.net a corporate information system that provides partner and physician patient management. Implemented Suracell IHub integration hub a B2B Integration Middleware hub that automated B2B Connectivity for vendors / suppliers / labs and automated integration for internal corporate systems

Environment/Tools: MS Project, SharePoint, MS Office, J2EE, XML, Websphere, Microsoft .NET, Windows and UNIX