SUMMARY

• 12+ years of multi - industry experience in the following areas:
• Project Management: Budget/Onshore & Offshore Resource Management, Change Enablement, M&A, Process Strategy & Execution, Data & System Migration.
• Branding & Strategy: Online & Offline Tactical execution, Market research, Legal Submissions & Review, Brand/Product Strategy & Planning.
• Data Integration: SCADA, SAP, Oracle, SharePoint, Active Directory, ERP, Citrix.

PROFESSIONAL EXPERIENCE

Sr. IT Project Manager

Confidential, Houston, TX

Responsibilities:

• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Reviewed current year IT systems landscape and confirm financially oriented applications; determine if changes are required to the SOX scope, and document rationale.
• Managed the development, deployment, coordination, and management of pre and post contractual services to enhance, modify, and maintain the Authority’s SCADA Software System and Network Telecom.
• Developed and implemented successfully SCADA programs; maintained the computer and communications systems to facilitate process dependability, security, optimization and continuous improvement; and supported users of the Authority’s SCADA systems.
• Facilitated workshops with process owners to agree process design, gaps/road-map, evaluation framework and necessary methods to drive adoption.
• Provide leadership in ITSM Platform & data migration project to develop a company-wide online ticketing system that serves over 200 users to improve communication and task accountability.
• Lead electric utility clients with concepts and designs of large-scale radios and satellites and automation systems. Also responsible for project planning, establishment of critical project objectives, quality control, budgeting and schedules.
• Led the development and deployment of a data migration by providing engineering design and implementation strategies, vision, and comprehensive continuous improvement efforts.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Conducted significant customized consulting assignments covering a variety of subject areas, including network plans and designs, applications, services, capabilities, specific technologies and products, markets and market trends, analyses of technical and business alternatives, and financial impact.
• Applied analytical thinking to participate in project management, conduct and lead interviews and small meetings, analyze findings, develop insights, prepare reports with company or client-specific actionable recommendations, monitor project execution to timeline and budget, support development of work plan estimates, resource, and staff plans, serve as a project manager for well-defined engagements, and participate in company or client conferences.
• Coordinated precise scheduling for all migration events including all equipment and resources for the website migration on an extremely accelerated schedule with for a high profile client.

Confidential, TX

Responsibilities:

• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Led a fast paced SharePoint 2010 & Active Directory data migration initiative project to evaluate legacy Petrohawk (PK) sites and content that are currently available on the existing PK intranet by discussing with the content owners and site owners to determine which content and sites are required to be migrated for BHPB Petroleum.
• There were approximately 112 sites on the existing PK intranet that had to be analyzed and have the content deleted, archived or migrated to RIMBA. This project allowed us to review all of the active content, workflows and other custom functionality that are available on the PK intranet and determine which content is considered Work in Process (WIP) artifacts or Records that need to be retained in RIMBA.
• Once the analysis was complete, the content was migrated and tagged with the appropriate metadata and made available within RIMBA. As the content was migrated the user communities were trained on how to add, utilize and manage these artifacts within RIMBA.
• Trained the workspace administrators and migrated all of the content that is to be retained into RIMBA and then decommissioned the legacy PK intranet.
• Led a fast paced data migration initiative comprising 20+ members for providing enhanced web technology features for real estate platform servicing brokers, agents, and consumers which has multiple releases throughout 2012 and located in Houston.
• Managed multiple stakeholders, two different company cultures, and project team was spread across multiple locations (Houston, Phoenix, Irvine, Toronto) in an agile environment.
• Created and oversaw the project schedule and reported progress to project sponsors, team members and other stakeholders on a daily basis.
• Project schedules were maintained in Team Foundation Server and Microsoft Project Server.
• Analyzed business functions and documented functional requirements utilizing business narratives, use cases, process flows, brainstorming, document analysis, & requirements workshop to meet the business objective.
• Under the direction of the Senior SCADA Program Manager, managed the development, deployment, coordination, and management of pre and post contractual services to enhance, modify, and maintain the Authority’s SCADA.
• Developed and implemented SCADA programs; maintained the computer and communications systems to facilitate process dependability, security, optimization and continuous improvement; and supported users of the Authority’s SCADA system.
• Collaborated with the Microsoft teams and stakeholders to insure the objectives of the Active Directory migration and consolidation project are achieved.
• Provided leadership in ITSM Platform & data migration project to develop a company-wide online ticketing system (Service Now) that serves over 200 users to improve communication and task accountability.
• Implemented solutions to network-related problems and issues that may involve frequent communication and close cooperation with other staff members to assess and identify probable conflicts.
• Led initiatives comprising 15+ members managing IT service management project tasks including the assessment, strategy, design and implementation in Services Management process areas like Service Desk, together with Incident, Escalation and Change Management being mindful of separation of duty per Sarbanes Oxley (SOX).
• Cataloged and reviewed business requirements to ensure services are provisioned on specific infrastructure depending upon their availability needs ensuring proper contingency plans are in place and tested during annual DR exercise.

Confidential, TX

IT Project Manager

Responsibilities:

• Led the migration of a current MOSS 2007 environment to SharePoint Portal 2010. Created a migration process that included a modified SDLC to address the particular attributes and properties of SharePoint.
• Coordinated meetings with leadership and department managers to gain understanding of critical applications and process involving MOSS 2007 and to provide mock layouts and data risk assessments as requirement gathering deliverables.
• Performed SharePoint current state assessments for SharePoint 2007 and led migration planning efforts which also determined user groupings based on established criteria for SharePoint 2010.
• Engaged and directed the efforts of a third party firm to create a new theme that included style and branding changes. Successfully negotiated pricing and implemented third party vendor’s tools that extended the administration capabilities of SharePoint 2010.
• Helped designed custom web parts when no other solutions were available intrinsic SharePoint features. Developed clear and defined tasks for a team of developers assigned to the project.
• Orchestrated an inter-disciplinary team of 15, through the system development cycle, while using project management skills to ensure timely and cost effective delivery of enterprise-wide HR systems and processes.
• Led the conversion and integration of new businesses into HRIS and also Integrated HRIS with Payroll, Benefits and Accounting functions.
• Assisted the establishment of project management processes, methodologies, and monitoring techniques to ensure projects are delivered according to quality, cost, and timeline commitments within our PMO Department using the SDLC Methodology.
• Evaluated current procedures and recommend changes to improve efficiency of execution of site acquisition program in the areas of due diligence and integration.
• Facilitated Kaizen events for various Mattress Firm markets for continuous improvement of processes in business management.

Confidential, TX

IT Project Manager

Responsibilities:

• Led the implementation of the Lawson Human Capital Management (HCM) system.
• Coordinated schedules and activities, placed orders for supplies and services, and tracked progress and results. Analyzed functional specifications and data from various data sources such as Lawson.
• Led regular deployment issues across Dev, Prod, and Test environments. Implemented and supported software installation packaging and distribution using Web Based Software Deployment (WBSD).
• Wrote user requirements specification and functional requirements specification documents as per the business requirements and process flow using the Waterfall method.
• Managed the design, implementation and testing phases for contact center conversions and upgrades at various locations in the United States.
• Recommended changes to Business Processes and Software Applications used were presented to the users with drawings and flow charts developed using Microsoft Visio and Waterfall method.
• Led an internal controls and risks project within the company’s SAP application network.
• Provided leadership in identifying the weaknesses in SAP and creating an action plan to prevent security breeches in the technology.
• Led the planning and execution of internal audit procedures and the creation of internal audit reports.
• Led a team to create a solid information technology infrastructure, and collaborate with clients to devise and put in place policies and procedures regarding network security issues.

Confidential

IT Project Manager

Responsibilities:

• Managed all aspects of systems analysis, design, development, installation, maintenance, and enhancement for all ERP application systems for an assigned unit / area / or project using the Systems Development Life Cycle.
• Provided leadership in Ecommerce Components project to develop a company-wide online application portal that serves over 300 users with content, purchasing, reporting, metrics and effectiveness monitoring on an annual basis.
• Analyzed, scoped, planned, documented, configured and managed all the phases of the Oracle Fax project allowing the company to store and manage all communications data in one place.
• Elicited detailed HR business process requirements using interviews, document analysis, surveys and use cases.
• Provided supply chain coordination to ensure expectations are met relative to delivery, quality, cost, and inventory targets.
• Directed the performance and development efforts of multiple direct reports including software development and testing analysts.
• Analyzed business functions and documented functional requirements utilizing business narratives, use cases, process flows, brainstorming, document analysis, & requirements workshop to meet the business objective.
• Helped ensure the SOX documentation was current and up to date; Performed testing for key IT General Controls and application controls as part of the SOX compliance efforts.
• Assessed the customer requirements; analyze the architecture of business events and data that supports the architecture; evaluates possible solutions; and presents recommendations to IT management.
• Developed project resource strategies, allocating budget, staff, tools, and specialized support necessary for cost-effective implementation and customer training.
• Coached and trained analysts on Capital Expenditure Request application configuration and management reporting.
• Provided leadership in process analysis, process and system design, and in the implementation of business systems that support functional goals and objectives.
• Supervised and trained individuals to be more efficient and effective in their testing procedures.

Confidential

IT Project Manager

Responsibilities:

• Provided leadership in process analysis, process and system design, and in the implementation of business systems that support functional goals and objectives for various ERP systems and within the SAP platform including modules such as MM and SRM.
• Successfully supported the HR/Payroll software and investigated self-service time sheets. Worked extensively with automating workflows in the Finance department and providing self - service transactions for the business.
• Completed a project management process, including documentation and templates, which abides by the SOX program management controls. Obtain input and consensus from IT managers and project leaders.
• Managed in developing strategies for purchasing and sourcing of goods, materials, MRO supplies and equipment within specific commodity areas utilizing predetermined specifications.
• Managed in the setup of Master Data for ERP software solutionssuch as Material Master Data, Customer Master Data, Vendor Master Data, Customer-Material Information Records, Source Lists, Quota Arrangements and Purchasing Information Records, Conditions Master Data.
• Worked with B2B Supply Chain Managers to develop and implement material cost and inventory reduction targets.
• Collaborated with Business and IT development regularly to identify solutions that span multiple business units or functions; ensuring the consistency and portability of these solutions.
• Provided estimates of resources required for assigned projects as well as contributing to the development and support of staffing plans and funding requests.
• Gathered and documented all ERP applications budget. Interviewed business owners to assess application criticality, disaster recovery requirements, decommission candidates, and rationalization opportunities.
• Participated in all phases of a SharePoint implementation. (Obtain Objectives, Design, Build Test Environment, and Build Production System).
• Experience in SQL including running queries, generating reports, analyzing data, editing data on a weekly basis.
• Created dashboard templates and assisted in presentations for various departments across the organization.
• Developed, designed, and lead project to implement new IT web pages on Kraton intranet.

Confidential

IT Project Manager

Responsibilities:

• Interfaced with a broad range of users - from corporate executives to divisional personnel to understand financial reporting needs and translate these needs into the business requirements and the functional specifications for our Manufacturing Reporting Tools Suite.
• Implemented ERP lifecycle successfully on clients systems. The stages within the lifecycle used were as follows: Pre evaluation Screening, Evaluation Package, Project Planning, GAP analysis, Reengineering, Team training, Testing, & Post implementation.
• Completed software development lifecycle experience on multiple projects utilizing the waterfall methodology. Working understanding of Agile & SDLC Methodologies.
• Provided application support to all end users who use the ERP software within any Windows Operating System whether it’s a server or workstation to accomplish the infrastructure is equipped for user needs.
• Customized implementation plans before traveling to client sites. Work with their management team to achieve their objectives and timelines. Used various operating systems at client sites such as Windows XP, 2000, 98, Microsoft Windows Server 2003, Microsoft Exchange, & SQL Server.
• Planned & Implemented Active Directory migrations across various clients.
• Utilized workshops, interviews, and data collection equipment/methodologies to acquire information about their current networking infrastructure, applications, and service level requirements.
• Utilized workshops, interviews, and data collection equipment/methodologies to acquire information about their current networking infrastructure, applications, and service level requirements.
• Led the designing of SQL queries, procedure, cursor, triggers, and scripts.
• Worked with company data on various modules of our software. Configure security and standing data changes for external applications as permitted through the use of administration functionality in, or interfaces to, the applications.

TECHNICAL SKILLS

Applications: SCADA, SharePoint, Active Directory, Sitecore 8.0 CMS, Microsoft CRM, Adobe CMS platform, Google Analytics, Visio, Project, Sales Force, Exact Target, SAS, Cognos, Access/Excel/Word/PowerPoint, FrontPage, MapPoint, Tactician, SQL Server, Oracle, SAP, LANDesk, Siebel 7, Visual Studio, Adobe Enterprise, Microsoft Project Server, Microsoft Reporting Services.

Programming Languages: SQL, SAS, XML, HTML, ASP.NET, C#, Visual Basic

Spoken Languages: English, Hindi, and Punjabi