SUMMARY

• PMP - Certified Project Manager with 13 years of comprehensive Business Analysis, Project Management and Program Management experience in Software Development and IT infrastructure platforms.
• Managed software and web application development, system integration, and platform migration projects through the full SDLC from requirements gathering and analysis to deployment and post-deployment support.
• Supply chain management, healthcare, Oil and Gas and IT industrial experience. Expertise in managing technical staff, offshore resources and coordinating development activities with cross functional teams.
• Supported multiple business units. Travelled extensively to provide field and customer support, and acted as a liaison to executive management. Outstanding communication, facilitation and negotiating skills.
• Web Applications Design utilizing various technologies such as VB.Net, ASP.Net, Cold Fusion 8, Cold Fusion Report Builder, Crystal Reports XI, MS SQL Server 2005, and Oracle.

Core competencies

• Requirement definition & analysis. # Resource pool administration.
• Risk assessment and mitigation. # Project scheduling
• Team building and leadership # Project budgeting & cost control.
• Quality assurance # Experience in IT, Corporate finance.
• Agile Project Management / Scrum master methodologies.

PROFESSIONAL EXPERIENCE

Confidential, Berkley Heights, NJ

Project Manager

Responsibilities:

• Ensured Project managers are following Agile Project Management / Scrum master methodologies.
• Managed Multiple Projects simultaneously, (For Example. Win 7 Upgrade, IE 9 to IE 11 Upgrade, Active Directory Migration) Special Assignments and other Priorities.
• Adjusted work accordingly to meet the target deadlines.
• Lead Project integration, scope, time, costs, benefits, quality, communication, risk and issues associated with each to correct the levels within the project structure and the organization to ensure the project outcomes are achieved as defined, within budget and on time.
• Lead cross-functional team members assigned during the duration of a project to ensure timely completion of project deliverable.
• Coordinated with IT and business sponsors on business case development and cost/ benefit analysis.
• Ensured that the Project sponsors expectations were translated in to clear defined scope.
• Responsible for end-to-end coordination, ensured the requirements, needs, goals and expectations of the functional stakeholders were met.
• Evaluated all options available and identified the pros and cons of each option as they relate to system processing, time and cost and recommend the best possible solutions and estimates.
• Worked with Business units to complete all the requirements gathering exercises for assigned projects and produced Business requirements definition document or Feasibility analysis where necessary.
• Worked with project team members and identified sequence, estimated project related activities and produced the required project management schedule.
• Worked with IT/QA, business owners and project team members to ensure test plans and test cases were comprehensive.
• Created risk Management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.
• Developed reporting documentation (Monthly Status Reports etc.) so that all administrative coordination points between cross functional departments and projects are informed / updated regularly.
• Communicated project status to team, business owners and executive leadership as appropriate throughout the duration of assigned projects and through post implementation.
• Involved with desktop virtualization deployment for multiple business units under a CITRIX environment.
• Coordinate full scale Xenapp / Xendesktop deployment for Citrix 6.5 and Win7 migrations for US, Canada, Latin America and Malaysia. Also involved with Major BCP infrastructure efforts for US and Canada.
• Responsible for co-coordinating infrastructure changes, major drive and file share migrations, environmental analysis, and business unit communication and liaise between offshore and onshore teams.
• Track changes to user profiles and desktop/drive details using Active Directory lookups and provision users with the right desktop virtualization end solutions.
• Work with Citrix admin team to trouble shoot Xenapp issues related to performance and latency issues.
• Adhere to high quality standards and meet customer expectations.
• Responsible for tracking key project milestones, adjusting project plans and resources to meet the needs of customers.
• Possess extensive knowledge and expertise in the use of project management methodologies, tools, and change management techniques.
• Expert knowledge with MS Project, PowerPoint and Excel.

Confidential

Project Manager

Responsibilities:

• Ensured Project managers are following PMP and ITIL Methodology
• Agile Project Management using scrum master and Iterative and incremental methodologies.
• Planned department’s strategy as a part of the whole company
• System design and application feedback
• Created human resources management plan to ensure efficient use of human resources
• Created Risk management plan including risk analysis and Risk management
• .Net Applications development to replace existing VB6 application currently utilized in all SCDMV field offices.
• Driving the development and issuance of RFx, selections of Vendors, System Integrator and state-of-the-art solutions in the areas of OSS/BSS
• Requirements collection and senior stakeholders’ management
• Led kick off meetings
• Ensured good communication flow between team members and stakeholders on project/Program level
• Managed regular and periodical project meetings to track progress against plan
• Coordinated with the account manager to ensure closure According to time and budget for customer satisfaction
• Defined appropriate KPIs and metrics to keep the project within scope and quality
• Prepared and sent project progress reports to stakeholders
• Managed testing sessions before project closure to ensure Scope delivery and smooth transition from Projects to operations
• Prepared lessons learned to be saved in the company’s process assets
• Led a virtual project team consists of different work streams (steering committee, Commercial, GSMs, technology, operations, Billing, MIS & Finance).

Confidential

Project Manager

Responsibilities:

• Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management.
• Draft and distribute project objectives and tasks to the solutions team.
• Negotiate successfully with clients, staff and outside vendors.
• Nurture relationships with project sponsors as well as business and IT executives.
• Craft and disseminate a clear vision by linking projects to the company’s objectives and results.
• Project Delivery
• Direct and oversee multiple PMs and/or team leads on complex projects.
• Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.
• Assess Java and .Net, backhand Application Development projects issues and identify solutions to meet productivity, quality and customer goals.
• Managed proof of concept to migrate from MUMPs to JAVA to improve delivery dates and quality
• Manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.
• Guarantee the attainment of key milestones by proactively tracking metrics and project outputs.
• Apply effective project management methodologies and control techniques.
• Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects.
• Conduct planning and operational readiness assessments to provide an effective transition into production

Confidential

Program Manager

Responsibilities:

• Technical Writing, Advanced Business and Professional Writing,
• Intercultural Communication.
• Create Technical Design as per project requirements
• Develop key design points in the beginning of the project.
• Document key question of system design on a paper (or in electronic form).
• Document a detailed definition of the application design based on the System Requirements Specification, in order to get the project developed using well defined technical solution.
• Set up the clear and definitive base for implementation.
• Provide clear understanding of solutions desired to the project team
• Encourage discussion of the project goals, priorities, and constraints
• Specify details for unified development.
• Provide input for detailed work breakdown structure in the project schedule.
• Highlight any technical issues that may impact the project.
• Senior Project Manager for data centre migration/relocation/consolidation, software and hardware development.
• Managing software development projects,
• .Net in SharePoint, develop SOW
• Managing Application project and doing Maintenance & Support
• Implementing and deploying ERP software systems.
• Management of technical teams, scheduling and resource allocation.
• ERP experience includes supply chain finance business intelligence CRM and point of sale.
• Adept at issue/action/risk management and documentation.
• Knowledgeable of all project documentation and deliverables including schedules, issue, action and risk logs, test plans, executive presentations and associated documents required for consolidation/migration/relocation projects.
• Familiar with Confidential migration methodology.
• Experienced with vendor management.
• Extensive experience with evaluation of problematic projects to bring them back into scope.
• Proven ability to manage large scale, high visibility projects.
• Accomplished negotiator for SOWs and contracts.
• Migrating 1200 servers to NEW Data Center
• 1000 plus Applications hosted on 1200 servers
• Discovery and Data collection of Applications & Servers
• Migration Approach Lift/Shift, P2P, V2V, Seed/Swing
• Engagement with Application owners to understand dependencies, Firewalls, WideIP, FDNS etc.
• Operating Systems Wintel/Unix/AIX
• Databases SQL/Oracle
• Environments Production/PreProd/Contingency/DR/Dev/UAT
• Engagement with Application owners to understand dependencies, Firewalls, WideIP, FDNS etc.
• Worked in various tasks like Rationalization, Decommissioning servers, Migration activities etc. and showed 100% success in all the activities and helped other folks to achieve their goals.
• Worked with Dev teams across OPE for infrastructure support and helped them in driving the work.
• These are the additional servers which will generate revenue to Confidential .
• This server utilizes cost of maintenance.
• Decommissioning the servers avoids Microsoft patching
• These servers are Non-productive and does not benefits to Confidential .

Confidential

Project Manager

Responsibilities:

• Involved in coordinating workflow between technical team members,
• Draft technical proposal, management reports, costing and maintain project documentation.
• Ensure project follows Project Methodology IPECC and DMEAC as specified by the management
• Utilize solid people management skills for negotiation and task assignment to various stakeholders
• Overall responsible for the projects to ensure successful completion of deadlines.