SUMMARY

• PMP - Certified Project Manager with 13years ofcomprehensiveBusiness Analysis,Project Management and Program Management experience in Software Development and IT infrastructure platforms.
• Managed software and web application development, system integration, and platform migration projects through the full SDLC from requirements gathering and analysis to deployment and post-deployment support.
• Supply chain management, healthcare, Oil and Gas and IT industrial experience. Expertise in managing technical staff, offshore resources and coordinating development activities with cross functional teams.
• Supported multiple business units. Travelled extensively to provide field and customer support, and acted as a liaison to executive management. Outstanding communication, facilitation and negotiating skills.
• Web Applications Design utilizing various technologies such as VB.Net, ASP.Net, Cold Fusion 8, Cold Fusion Report Builder,Microsoft Visio, Crystal Reports XI, MS SQL Server, and Oracle.

Core competencies

• Requirement definition &analysis.
• Resource pool administration.
• Risk assessment and mitigation.
• Project scheduling
• Team building and leadership # Project budgeting & cost control.
• Quality assurance # Experience in IT, Corporate finance.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Project Manager

Responsibilities:

• Worked with senior management team in planning project budget, schedule, and change requests
• Worked with business to resolve conflicts in the project team and manage the dependencies and critical path
• Shifted between agile and waterfall approaches depending on project and client goals developing full-scale project plan, project roadmap, and work breakdown structures.
• Managed Multiple Projects simultaneously, (For Example. Win 7 Upgrade, IE 9 to IE 11 Upgrade, Active Directory Migration) Special Assignments and other Priorities.
• Adjusted work accordingly to meet the target deadlines.
• Created Data Model Diagram usingMicrosoft Visio
• Lead cross-functional team members assigned during the duration of a project to ensure timely completion of project deliverable.
• Coordinated with IT and business sponsors on business case development and cost/ benefit analysis.
• Ensured that the Project sponsors expectations were translated in to clear defined scope.
• Responsible for end-to-end coordination, ensured the requirements, needs, goals and expectations of the functional stakeholders were met.
• Evaluated all options available and identified the pros and cons of each option as they relate to system processing, time and cost and recommend the best possible solutions and estimates.
• Worked with Business units to complete all the requirements gathering exercises for assigned projects and produced Business requirements definition document or Feasibility analysis where necessary.
• Worked with project team members and identified sequence, estimated project related activities and produced the required project management schedule.
• Worked with IT/QA, business owners and project team members to ensure test plans and test cases were comprehensive.
• Created risk Management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.
• Developed reporting documentation (Monthly Status Reports etc.) so that all administrative coordination points between cross functional departments and projects are informed / updated regularly.
• Communicated project status to team, business owners and executive leadership as appropriate throughout the duration of assigned projects and through post implementation.
• Involved with desktop virtualization deployment for multiple business units under a CITRIX environment.
• Coordinate full scale Xenapp / Xendesktop deployment for Citrix 6.5 and Win7 migrations for US, Canada, Latin America and Malaysia. Also involved with Major BCP infrastructure efforts for US and Canada.
• Responsible for co-coordinating infrastructure changes, major drive and file share migrations, environmental analysis, and business unit communication and liaise between offshore and onshore teams.
• Track changes to user profiles and desktop/drive details using Active Directory lookups and provision users with the right desktop virtualization end solutions.
• Work with Citrix admin team to trouble shoot Xenapp issues related to performance and latency issues.
• Adhere to high quality standards and meet customer expectations.
• Responsible for tracking key project milestones, adjusting project plans and resources to meet the needs of customers.
• Possess extensive knowledge and expertise in the use of project management methodologies, tools, and change management techniques.
• Expert knowledge with MS Project, PowerPoint and Excel.

Confidential

Project Manager

Responsibilities:

• Ensured Project managers are following PMP and waterfall Methodology
• Agile Project Management using scrum master and Iterative and incremental methodologies.
• Planned department’s strategy as a part of the whole company
• System design and application feedback
• Created human resources management plan to ensure efficient use of human resources
• Created Risk management plan including risk analysis and Risk management
• .Net Applications development to replace existing VB6 application currently utilized in all SCDMV field offices.
• CreatingTeam ProjectsusingVisual Studio Team SystemandTeam Explorer.
• Driving the development and issuance of RFx, selections of Vendors, System Integrator and state-of-the-art solutions in the areas of OSS/BSS.
• Implement the strategic BigData Platform for Client by building the use cases defined in the scope using Big Insight (Hadoop, and the supporting applications).
• Managed large, cross-organizational projects as Change Manager within Big Data group, time-critical, global in nature, and acute visibility to external Customers with financial stake.
• Project valued at USD 4M with 13 resources.
• Requirements collection and senior stakeholders’ management
• Led kick off meetings
• Ensured good communication flow between team members and stakeholders on project/Program level
• I also serve as an IVR User Interface Design Consultant, helping customer's optimize their IVR solutions.
• Managed regular and periodical project meetings to track progress against plan
• Coordinated with the account manager to ensure closure According to time and budget for customer satisfaction
• Defined appropriate KPIs and metrics to keep the project within scope and quality
• Prepared and sent project progress reports to stakeholders
• Managed testing sessions before project closure to ensure Scope delivery and smooth transition from Projects to operations
• Prepared lessons learned to be saved in the company’s process assets
• Led a virtual project team consists of different work streams (steering committee, Commercial, GSMs, technology, operations, Billing, MIS & Finance).
• Project Management, SharePoint Site Collection Administration, Create Custom SharePoint Lists and Pages.
• Assist with internal communication newsletter requirements.
• Assist with Social Media communication.
• SharePoint Projects: Migration of SharePoint sites from SharePoint 2013 to SharePoint Online / SharePoint 2016 Platform, and migration of Intranet Sites to Intranet OneSource 3.0

Environment: MS SQL Server, DB2-Main frames, In Rule, MS SharePoint, SSIS, MS office, MS project, MS excel, MS PowerPoint and MS Visio, Adobe Acrobat XI Pro

Confidential

Project Manager

Responsibilities:

• Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management.
• Project valued at USD 2.2M with 14 resources.
• Draft and distribute project objectives and tasks to the solutions team.
• Negotiate successfully with clients, staff and outside vendors.
• Nurture relationships with project sponsors as well as business and IT executives.
• Craft and disseminate a clear vision by linking projects to the company’s objectives and results.
• Direct and oversee multiple PMs and/or team leads on complex projects.
• Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.
• Assess Java and .Net, backhand Application Development projectsissues and identify solutions to meet productivity, quality and customer goals.
• Part of CI/CD(Continuous Integration/Continuous Delivery) Team.
• Developed tools to automate the .net/java solutions to come on the Jenkins Pipeline and providing immediate feedback on the status of the builds improved Unit test case code coverage
• Provided code coverage reports through pipeline identifying various services deployed to different server environments
• Running Isolation Tests/Integration Tests on the Pipeline
• Automatically deploying the packages to the Integration Servers coming from AWS instances
• Automating Dev/QA deployments
• Managed proof of concept to migrate from MUMPs to JAVA to improve delivery dates and quality
• Manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.
• Guarantee the attainment of key milestones by proactively tracking metrics and project outputs.
• Apply effective project management methodologies and control techniques.
• Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects.
• Conduct planning and operational readiness assessments to provide an effective transition into production
• Project manager for several large migration projects. Migrated customer environments from HP Public Cloud Environment to Hosted Data Centers. Migrated customer environments from Hosted Data Centers into AWS.
• Apply Operating System patches as vendors release updates or based on vulnerability scans.
• Experience writing and executing Business Continuity Plans, Security best practices, and Change Management procedures.
• Manage Proof of Concept(POC) environments for professional services and product management to provide testing and sales support as well as new architecture design testing.
• Responsible for managing, monitoring and analyzing incoming requests through a JIRA ticket system and working with customers to ensure SLAs are met.
• Perform analysis of functional and business requirements. Contribute to design activities and work closely with product management, developers and professional services staff to design appropriate solutions to solve problems.
• Ability to work with tight deadlines, good planning and organizational skills, a proven ability to meet and adapt to new challenges.

Confidential

Program Manager

Responsibilities:

• Technical Writing, Advanced Business and Professional Writing,
• Intercultural Communication.
• Create Technical Design as per project requirements
• Develop key design points in the beginning of the project.
• Document key question of system design on a paper (or in electronic form).
• Document a detailed definition of the application design based on the System Requirements Specification, in order to get the project developed using well defined technical solution.
• Set up the clear and definitive base for implementation.
• Provide clear understanding of solutions desired to the project team
• Encourage discussion of the project goals, priorities, and constraints
• Specify details for unified development.
• Provide input for detailed work breakdown structure in the project schedule.
• Highlight any technical issues that may impact the project.
• Senior Project Manager, Professional Services, responsible for managing the implementation (scoping through to post go-live support) of multiple OpenText Correspondence Projects.
• Managing software development projects,
• .Net in SharePoint 2010, develop SOW
• Managing Application project and doing Maintenance & Support
• Implementing and deploying ERP software systems.
• Management of technical teams, scheduling and resource allocation.
• ERP experience includes supply chain finance business intelligence CRM and point of sale.
• Adept at issue/action/risk management and documentation.
• Knowledgeable of all project documentation and deliverables including schedules, issue, action and risk logs, test plans, executive presentations and associated documents required for consolidation/migration/relocation projects.
• Familiar with Confidential migration methodology.
• Experienced with vendor management.
• Extensive experience with evaluation of problematic projects to bring them back into scope.
• Proven ability to manage large scale, high visibility projects.
• Accomplished negotiator for SOWs and contracts.
• Migrating 1200 servers to NEW Data Center
• 1000 plus Applications hosted on 1200 servers
• Discovery and Data collection of Applications & Servers
• Managed Big Data capture, storage capacity, analysis, data curation grow rapidly
• Application file-sharing framework for data storage and query
• Migration Approach Lift/Shift, P2P, V2V, Seed/Swing
• Engagement with Application owners to understand dependencies, Firewalls, WideIP, FDNS etc.
• Operating Systems Wintel/Unix/AIX
• Databases SQL/Oracle
• Environments Production/PreProd/Contingency/DR/Dev/UAT
• Engagement with Application owners to understand dependencies, Firewalls, WideIP, FDNS etc.
• Worked in various tasks like Rationalization, Decommissioning servers, Migration activities etc. and showed 100% success in all the activities and helped other folks to achieve their goals.
• Worked with Dev teams across OPE for infrastructure support and helped them in driving the work.
• These are the additional servers which will generate revenue to Confidential .
• This server utilizes cost of maintenance.
• Decommissioning the servers avoids Microsoft patching
• These servers are Non-productive and does not benefits to Confidential .

Confidential

Project Manager

Responsibilities:

• Assist Senior Project Manager in the implementations of Citrix and utilize Cisco with MOP token (VASCO) project for the servers.
• Perform EPS II - Server Agent Testing with Thin Client Engineers involving SSL/ VPN project and Smartcard access
• Perform SPQA (Shell Personal Question & Answer) for migration to vista project.
• Engage technical team members in technical meetings to produce technical proposal.
• Manage the installation and configuration of Secure Login Advance Authentication (SLAA) servers in the Group Infrastructure Desktop (GI-D) environment.
• Write VBS scripting for printer, VBS logon script with test plan and perform test before passing to Operation team in order to roll out for production.
• Verify scripts of Citrix servers and handover to Operation team for rectification and roll out for production.
• Create new Citrix policy and publish on presentation server.
• Performance management of the servers by running presentation by integrating with 3rd party management consoles.
• Before deploying the projects, send ECF Engineering Change Forum to obtain project approval.
• Liaise with Operation team for project verification.