Associate Director Resume Profile

Summary

Accomplished Consultant and Project Management Professional with 13 years of IT operations experience, ERP and CRM system implementation expertise, and strong business management skills with diverse domain knowledge
In-depth knowledge of project and program management, development methodologies, and quality assurance processes
Unique skill set combining functional business acumen and ability to relate and communicate with highly technical individuals to drive business needs and improve system performance
Strong change management skills, including cultural and organizational restructuring
Financially adept managing projects and departments with multi-million dollar P L, budgeting and forecasting experience
Business Management Core Skills
ERP and CRM System Design and Improvement
Human Resource Management
Financial Management, including Procurement and P L
Data Mining and Analysis
IT and systems operations
Campaign Marketing and Communications
Global and Virtual Teams
Workflow and Process Reengineering
C-Level interaction experience
Influential Presentation skills, Customer interaction skills and team play
Portfolio and Project Management
Risk Management and Mitigation
Document Imaging System Workflow

Experience

Senior Project Manager-

Confidential

Lead 4-10 concurrent CRM and ERP Integrations implementation projects on time and budget at numerous higher education institutions, with traditional SDLC and some with agile methods
Maintain the highest billability and utilization among peer Project Managers organization wide
Effectively manage project risk and issues to keep projects on schedule while delivering the highest quality software products

Director of Admission Technology-

Confidential

Directed 13 operations staff on the PeopleSoft Campus Solutions upgrade for Campus Community, Recruitment and Admissions modules
Served as lead functional PeopleSoft analyst for Recruitment, Admissions and Campus Community
Created requirements specifications and implemented numerous out of the box features as well as custom components

Director of Admissions-

Confidential

Managed the recruitment, admissions and enrollment operations for the 7 Nursing School in the US with 15,000 prospects and 5,000 applications annually using Ellucian Banner

Associate Director of Admissions-

Confidential

Managed the recruitment and admissions operations as well as PeopleSoft technology initiatives
Served on PeopleSoft upgrade project team
mplemented new PeopleSoft features for Recruitment, Admissions and Campus Community
Utilized PeopleSoft Query for Reporting and Analysis
Served as primary lead on the CRM and Document Imaging procurement and implementation teams

Sr. Financial Analyst-

Confidential

Primary financial analyst for PMO reporting on cash flow, IRR, ROI and other financial metrics for multi-year multi-million dollar projects.
Utilized PeopleSoft query for data mining in finance modules including Billing, AP, AR, and GL

Project Specialist-

Confidential

Managed Finance and IT projects, including a 10 million Claim Shop implementation

Implementation Consultant-

Confidential

Provided marketing and IT best practices to customers utilizing ApplyYourself's web-based recruitment and application system which improved operations for numerous institutions across the country
Earned valuable management and cross functional domain experience as the fourth full-time employee of the startup company

Graduate Admissions Coordinator-

Confidential

Performed all mail fulfillment, marketing, I-20 preparation, data entry of prospects and applications into Datatel Colleague as well as open house and information session planning and execution

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