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Project Manager/scrum Master Resume

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Cranston, RI

SUMMARY

  • Around 12 years of diverse experience in Java, Mobile technologies across all phases of SDLC lifecycle in Agile and Waterfall Model across various digital channels(Mobile, OLB, Dotcom).
  • Worked extensively on multiple Merger & Acquisition project(IT Integration) for Confidential (Lasalle Bank, Countrywide, MBNA )as part of Transition team and led Application consolidation, Future Roadmap for Bank, Data Center Consolidation and IT strategy post merger.
  • 9+ years of onsite experience in US wif Confidential client in Home loans and Consumer Banking space(Mobile, Online Banking, Contact Center, Banking Center Technologies).
  • 5+ years of Project Manager experience for development and Maintenance projects
  • 4 years of Release Manager Experience for Home Loans portfolio for Confidential .
  • 4 years of Experience working as Scrum Master Implementing Scrum, Kanban and Lean.
  • ITIL (V3 Foundation) Certified and well experienced in IT Operation and Transition Managements.
  • Experience working as scrum master for multiple projects - Facilitated the sprint planning session, daily Scrum meeting, and problem resolution. Led retrospective to define methods for continuous improvement.
  • Expert at maintaining Velocity Chart, Burn down chart for several projects and facilitate sprint review sessions.
  • Outstanding experience on all stages of project from requirement elicitation, define scope, project planning and estimation, execution, implementation and post-production support.

TECHNICAL SKILLS

Programming languages: Java,JavaScript,HTML5, CSS3,AJAX,SOAP,XML, Webservices

Database Applications: Oracle, DB2, Teradata.

Reporting Tools: Actuate, Actuate Spreadsheet, Lotus Notes, Crystal Report, Visio

Version Control: Clearcase, Visual Source Safe, TFS( Team Foundation Server ), SVN

Agile Management: JIRA, Rally

Framework: J2EE(Struts), .Net Framework( C## )

IDE Tools: WSAD, Eclipse, Visual Studio, Android Studio(Andriod), Xcode(iOS)

UI Tools: Snagit Tools, VBA

Product: Ariba

Project Life Cycle tools: HP Application Lifecycle Management(Formerly Quality Center)

Project Management tools: Microsoft project plan

FTP Tools: Putty, Win SCP

PROFESSIONAL EXPERIENCE

Confidential, Cranston, RI

Project Manager/Scrum Master

Responsibilities:

  • Lead a portfolio of 10-12 members comprising of business analysts, Developers and Project managers for multiple complex Integration projects wif an annual budget of $3 million wif the team spread across 3 locations.
  • Define project scope, goals and deliverables that support business goals in collaboration wif senior management and stakeholders
  • Scrum Master for the project and conducted scrum planning meetings, daily standup calls and retrospective meetings and ensured the status is updated regularly in JIRA.
  • Created the release planning and then Sprint/Iteration planning for the project
  • Coordinated the design, planning, construction and testing effort of web based tools and applications wif internal and external vendors including TSYS, Cashedge and Fiserv
  • Identify project activities, determine dependencies, estimation, analyze activity sequences and resource requirements to chart out project schedule.
  • Conduct project reviews and audits, enhance project performance by developing individual and team competencies.
  • Proactively manage changes in project scope, identify potential issues, and devise contingency plans.
  • Led Defect tracking, assignment and status review wif higher management
  • Coordinate closely wif the offshore team and senior management on weekly basis to prioritize the deliveries for the project
  • Develop Project Plan wif detailed task, resource and schedule projections for all work items and team members.
  • Led Project working group meetings and project control committee meetings
  • Create RACI metrics, Deliverable checklists and Stakeholder profiles for the entire portfolio.
  • Create business case and stakeholder profiling for the project wif the business partners

Confidential, RI

Project Manager/Scrum Master

Responsibilities:

  • Oversee a 15 member team for the project ( Architect, Business Analyst and Developers) wif a total revenue of $3 Mn Agile Mode project wif continued emphasis on process improvement.
  • Worked on releases related to Apple Pay and Apple watch interface for Confidential .
  • Act as single point of contact for multiple vendors, business units, and Information Technology partners during the course of project.
  • Estimate the resources and revenue required to achieve project goals using planview tool.
  • Leader in Risk Management and Mitigation by assigning appropriate financial and schedule impact to it.
  • Scrum Master for the project and conducted scrum planning meetings, daily standup calls and retrospective meetings and ensured the status is updated regularly in JIRA.
  • Led the workgroup sessions product owners to create, prioritize and maintain product backlog to focus team on delivering business solutions wif highest customer experience impact.
  • Estimate and manage the demands of the resources needed to achieve project goals using plan view
  • Led Project working group meetings and project control committee meetings
  • Assisted team wif making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing 25% turnaround time
  • Evangelized the benefits of Scrum to ensure its smooth adoption
  • Create business case and stakeholder profiling for the project wif the business partners
  • Use Planview as a tool for all project Lifecycle activities such as resource management, risk management, financial management, Tracking and approving time and laying out project schedule and timelines.

Confidential

Project Manager

Responsibilities

  • Lead a portfolio of 25 members comprising of business analysts, Developers and Project managers for multiple complex Integration projects wif an annual budget of $1.5 million wif the team spread across 3 continents
  • Lead the initiation phase of the project-access the project and product feasibility wif in the given constraints
  • Create Measurable objectives of the project. Identify Stakeholder, determine their impact and influence.
  • Determine planning Team, Access what to purchase and create procurement documents
  • Create Activity list and network diagram
  • Estimate resource requirement
  • Determine Quality Standard Processes and Metrics. Plan Communication and Stakeholder management
  • Perform Risk Identification, Qualitative and Quantitative risk analysis.
  • Create Change Management plan
  • Execute work according to the PM plan. Ensure to implement only approved changes.
  • Hold Team building activities. Give recognition and rewards
  • Release resources as work is completed.
  • Measure performance against performance measure baseline.
  • Determine if variances warrant a corrective action or other change request.
  • Inform stakeholders of the result of change request and monitor stakeholder engagement.
  • Create forecasts and manage reserves
  • Confirm work is done to the requirements. Complete procurement closure
  • Gain final acceptance of the product. Hand of Completed product.
  • Complete final performance reporting. Index and archive records
  • Created estimation for projects using FP Estimation technique and Fibonacci series for story points for Scrum project

Confidential, Alpharetta,GA

Scrum Master/Project Manager/Release Manager

Responsibilities:

  • Lead a 20 member team for maintaining applications for Home Loans Portfolio( Level 3 Production support).
  • Worked as Release manager for the entire Home Loans portfolio of Confidential and worked wif Enterprise Change board
  • Pioneered the L3 team productivity improvement initiatives which helped show case reduction in ma hour effort across projects.
  • Helped setting up high performing IT support team for production support project across multiple locations in US, India and Mexico.
  • Worked wif Client Senior management and Business to decide and prioritize on issues and worked wif the team for the fixes and deployment.
  • Worked closely wif client partners and held project status, resource utilizations and stakeholders meeting at the project level. Worked wif Business and senior client leadership team to find out opportunities to venture into new areas.
  • Handle all the changes going in for the Home Loans portfolio under the Enterprise change Management and worked as release manager for the whole portfolio.
  • Have on-boarded the whole team into the enterprise wide change framework and worked wif the team to streamline the process for making changes to be a part of Enterprise Change stream.
  • Used Clarity PPM as a project management lifecycle tool and did the following activities using Clarity -
  • Demand Management based on resource availability, allocation and skills sets.
  • Used Clarity PPM for submitting timesheets and approving timesheets.
  • Used Clarity Management for Financial Management (Actuals and forecasting).
  • Used Clarity PPM for laying out project schedules & timelines
  • Used Clarity to look at various reports-Portfolio Benefit and Cost, Benefits by goals
  • Manage dependencies between projects using hierarchy feature of Clarity PPM
  • Led a 5 member team for maintaining 7 applications
  • Led the end to end system analysis based on business requirements to built the new system design.
  • Proactively managed changes in project scope, identify potential crises, and devise contingency plans.
  • Worked and developed the UI design for the technical team for development work based on Functional design created..
  • Conducted project reviews and audits, assigned project roles, responsibilities and reporting relationships
  • Handled requirement gathering sessions independently and prepared the Functional Design document.
  • Prepared real-time status reports and project metrics for Senior Management
  • Developed Project Plan wif detailed task, resource and schedule projections for all work items and team members
  • Involved in end to end Impact analysis for various impacts to change in requirements and underlying architecture.
  • Provided technical support to the team by means of Business Requirements and Functional design sessions.

Confidential, FL

Java Developer

Responsibilities:

  • Played a pivotal role of one of the Lead analysts On Site.
  • Displayed excellent probing and documentation skills to ensure ease of understanding for maintenance of the applications.
  • Effective planning, scheduling and execution of the 3 phases of transitioning.
  • Very good communication and client interaction skills helped getting clarity on the existing processes easily.
  • Suggested multiple automation ideas and created knowledge documents to enhance current working and processes.
  • Conducted regular meetings wif various stakeholders to facilitate issue resolution and kept them up to date wif team's progress
  • Performed business, data and object modeling, executed high level technical design and detailed design by working in collaboration wif offshore team
  • Mentored offshore team members to maintain the application and follow processes
  • Led offshore team in fixing bugs of the application
  • Handled the Bankruptcy application design that helped the collections team to remove the account from collection after filing of bankruptcy.
  • Worked on complex issues and enhancements and followed entire SDLC cycle, including analyzing business requirements, developing technical specifications, planning, coding, testing implementation, and quality assurance
  • Conducted project reviews and audits, assigned project roles, responsibilities and reporting relationships
  • Analyzed the impact to application wif any upstream and downstream application changes
  • Did the sizing of various enhancements including various models.
  • Developed modules of code independently and wifin the timelines as set by the client.

Confidential

Software Engineer

Responsibilities:

  • Re-engineered and documented existing architecture which was used as base for new version of the product in new technology
  • Documentation prepared was later standardized as knowledge document in the client repository
  • Worked as main developer for an important module in the application using Lotus Script and java script
  • Provided round the clock production support to the application, analyzed the business issue, provided recovery and resolution of the production issues
  • Implemented short-term solution for business continuation, transformed the long-term solutions to enhancements, prioritized and identified project timelines and performed technical design.
  • Coded for the unique requirement of creating dynamic report by fetching data from database and also added functionality to reports like export to excel which is very tricky to achieve in Lotus Notes 5.0.
  • Provided rigorous testing for the report.
  • Developed various documentation related to project (include test plan creation, sizing of work and design document).
  • Conducted Business Presentation for senior members working for the industry wifin Infosys Technologies Ltd.
  • Supported enhanced version of application during Beta and UAT phase from offshore single handedly

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