PROFILE:

• Seeking challenging position in Middle Management that will utilize Technical, Management and Leadership skills to solve management problems and support corporate goals and strategies
• An accomplished and technically skilled professional with over 19 years of experience; 12+ years of core experience in PeopleSoft HCM Support / Upgrade projects and 6 years of hands - on Industry experience. Worked for leading IT consulting firms in the areas of Project Management, Client Relationship Management, Change Management, Business Development, People and Team Management
• Strong technical knowledge in PeopleTools and functional knowledge in PeopleSoft HCM modules of Core HR, Base Benefits, Benefits Administration, North American Payroll and Time & Labor
• 6 years of domain experience in Fertilizer, Petro-Chemical, Utilities and Automobile industries working in the areas of Inspection / Quality Control, Plant Maintenance, Production Planning, Construction and Inventory Management
• Leadership abilities in terms of task scheduling, managing complex projects, developing, and motivating teams to achieve the organizational & personal objectives. Consistent focus on quality, timely delivery and cost effectiveness. Experience of setting up new practices/ projects and building teams and competencies
• Utilized thorough knowledge of program and project management principles, deep functional & technical knowledge to deliver several multi-million dollar operations. Extensive experience of pre-sales, RFI/ RFP process, service/ product management, business development, marketing, client and partner management
• Over 6 years of experience as an Onsite Project Manager / Onsite coordinator, worked at multiple locations in the US leading and coordinating the teams engaged in development and enhancement projects. Efficiently oversaw the migration and implementation of critical business processes.
• Excellent negotiation skills and knowledge of all formalities required for effective liaison with clients and business associate partners
• Fast learner with excellent analytical skills and a detail oriented approach towards resolving issues. Patient, flexible and adapts easily in new environments.
• Possess good written and verbal communication skills.
• Stabilized the L2 support team consisting primarily of rookies and brought it to an auto pilot state
• Crossed major milestones in the Upgrade project on time and with good quality deliverables
• Received multiple appreciations and s both from the clients and employer for effective account management

CURRENT FOCUS:

• Business Analysis and Strategic Planning
• Project Management
• Pre-sales, RFI/RFP process
• Lean Management
• Change and Risk Management
• Budgeting and Forecasting
• Onsite-Offshore Coordination
• Enterprise Applications
• Managing Complete SDLC
• PeopleSoft Human Resource Management Systems (HRMS)
• Leadership and Team building

PROFESSIONAL EXPERIENCE:

Project Manager / Onsite Project Manager

Confidential, Tulsa, OK

Responsibilities:

• Successfully managed and lead the production support engagement for PeopleSoft HCM applications
• Efficiently managed all phases of support engagement from knowledge acquisition, knowledge transfer to offshore and bringing the engagement to steady state
• Diligently managed the creation and maintenance of all quality and technical documents.
• Directed significant efforts toward team building activities. Coordinate with HR regarding recruitments, s and career development opportunities for team members
• Supported pre-sales activities and RFPs resulting in improved revenue

Confidential, Richmond, VA

Responsibilities:

• Successfully manage the production support engagement consisting of L2, L3 and BSA teams
• Oversee and lead the HCM upgrade from PeopleSoft v8.9 to v9.1 (PeopleTools v )
• Comprehensive understanding of the Pre-sales process, involved in preparing RFPs/RFI’s. Analysed market data, research reports and provided support to the Sales and Business Development Managers
• Keenly involve in people management activities; conduct performance reviews, organize programs and guided team in career development

Confidential, Phoenix, AZ

Responsibilities:

• Successfully managed and lead the production support engagement that include HCM, FSCM, ELM & EPM PeopleSoft applications
• Efficiently managed all phases of support engagement from knowledge acquisition, knowledge transfer to offshore and bringing the engagement to steady state
• Introduced “Lean” in the account. Identified key processes and optimized processes to improve issue resolution and response times
• Diligently created and maintained all quality and technical documents.
• Directed significant efforts toward team building activities. Coordinate with HR regarding recruitments, s and career development opportunities for team members
• Supported pre-sales activities and RFPs resulting in improved revenue
• Played vital role as a techno-functional consultant during Open Enrollment, Year End Processing and other major customization and enhancement projects

Confidential, Cleveland, OH

Responsibilities:

• Overall responsibility for managing the PeopleSoft HRMS production support engagement
• Initiated the account by planning resources and knowledge acquisition from the clients.
• Coordinated the setup of the Offshore Development Center. Ensured the knowledge transfer to offshore resources and brought the engagement to steady state
• Streamlined the processes to improve issue resolution and response times
• Created and maintained all quality and technical documents
• Effectively involved in people management activities
• Cognizant Technology Solutions

Onsite Coordinator / Technical Lead

Confidential, Dallas, TX

Responsibilities:

• Displayed technical proficiency and management skills while working as the Technical Lead / On-site coordinator for HRMS offshore team
• Key person involved in preparing specifications for modifying SQR reports/interfaces and on-line objects
• Hands on involvement in developing on-line customization requests, new SQR reports and interfaces
• Diligently involved in the test phase of the projects, ensured that all defects were fixed.
• Resolved all escalated issues and problem tickets raised by the Users
• Interacted with the client directly for fixing problem tickets and provided regular updates to client
• IBM Global Services India Limited

Onsite Coordinator / Technical Lead/ PeopleSoft Developer

Confidential, Tulsa, OK

Responsibilities:

• Worked as the onsite project coordinator for various PeopleSoft modules. Worked with client to understand existing processes and requirements and did the knowledge transfer to the offshore team
• Provided technical guidance and coordinated activities of team working on HRMS
• Efficiently developed and tested on-line customization requests, new SQR reports and interfaces
• Ensured that all problem tickets raised by the Users were resolved
• Interacted with client for fixing problem tickets and preparing specifications for modifying SQR reports/interfaces and on-line objects
• Involved in the preparation of Functional and Technical specifications for data mapping between legacy and PeopleSoft database (using SQR and Application Engine) and interfaces (using PeopleSoft Integration Broker) to connect legacy systems with vendor systems
• Provided technical leadership and as the onsite coordinator synchronized between the client and offshore team working on HRMS offshore data; Interacted with the client directly for data mapping and data migration
• Expertly developed the SQRs to migrate data from legacy systems to PeopleSoft database and created interfaces at client site
• Involved in the upgrade of General Motor’s PeopleSoft HRMS application from v7.5 to v8.8. The Project entailed a complete re-implementation of the software.
• Technical Lead for HRMS offshore reporting team and Data Migration Team
• Developed data migration SQRs to migrate data from legacy systems to PeopleSoft database (for a custom bolt-on application)
• Retrofitted PeopleSoft pages, SQRs, Application Engine programs, PeopleCode and PS Queries as part of the PeopleSoft application upgrade
• Prepared Technical and Functional specification documents and maintained / updated all other mandatory documentations for the upgrade project

PeopleSoft Developer/ Oracle Reports Developer

Confidential, Oakland, CA

Responsibilities:

• Provided production support of Kaiser’s PeopleSoft HRMS application (for physicians & non-physicians) and handling minor enhancement requests
• Support and enhancement requests involve troubleshooting and development of SQR, PeopleCode, Application Engine Programs & PeopleSoft Pages
• Technical Developer in the modules of NA Payroll, Base Benefits, Benefits Administration and Time & Labor modules in offshore team
• Involved in PeopleSoft 8 installation (at offshore) for the project team and setting up of the environment for testing
• Involved in PeopleSoft 7.5 upgrades to People Soft 8.3 for Kaiser PeopleSoft Applications
• Involved in simple and complex reports development using SQR, development & customization of PeopleCode, Application Engine and PeopleSoft Pages for NA Payroll, Benefits and Time & Labor modules
• Involved in upgrade activities (retrofitting of SQRs, PS Queries, Application Engines and other PeopleSoft objects) of application upgrade from v7.5 to v8.1 for HFHS PeopleSoft applications
• Developed various new GL reports and Interface SQRs
• Understanding the business logic for the development of the reports
• Analyze the Technical Specifications, Business Requirement and User Documents to confirm that they are in accordance to the clients stated business logic and requirement
• Develop Reports in Oracle 8i (Reports 6i), based on the Technical Specifications received
• Test and Review -- both Peer Review and Formal Review’-- the reports before sending them for QA
• Coordinate with the Team Lead and other Members for clarification, problem solving and QA testing
• Design Technical Documents for RUBI reports, for converting them to Oracle based Reports
• Coordinate Updating Technical Specifications, where they are incomplete, with the Team Lead