Project Manager/SCRUM Master Resume Plano, Texas - Hire IT People

SUMMARY

Highly motivated Telecom service, IT, and Network project management professional with experience working for leading telecom, network, and ICT companies.
Proven record of strong performance as a team leader for a technical and engineering team.
Demonstrated project management skills, consultative skills, customer engagement and on time, on - budget delivery of customer Projects. Excellent communication, Interpersonal, and leadership skills.

PROFESSIONAL EXPERIENCE

Confidential, Plano, Texas

Project Manager/SCRUM Master

Responsibilities:

Managed and Lead Confidential & Confidential Network Deployment Team for commercial launch of 12000+ LTE eNodeBs across various Markets and Regions
Managed, Lead and deployed Confidential & Confidential Field Guide Alerts Nationwide for 14000+ LTE eNodeBs
Managed and lead eNodeB migration to new MMEs across various markets for US Cellular Corporation
Lead the cross functional team to develop scope, technical descriptions, resource requirements and on time, on budget delivery of NDS SMART Software.
Served as servant leader (SCRUM Master) to develop “Change Request Software Tool” implementing Agile (SCRUM) Methodologies.
Lead and Delivered ATT Retune Pilot Projects for Midwest Market
Conducted various Internal and external project Scope development, Cost and Resource planning for New Business Identification and Internal Process Improvement projects
Monitored and controlled project execution for on-time and on-budget delivery
Achieved 20% Cost Improvement over Network Deployment cost implementing process improvement, lean and waste removal.
Managed, Lead and Trained 30+ On-shore and Off-shore (Mexico and India) diverse resources to deliver Integration, Deployment and Tuning Projects.
Participated and handled process improvement meetings, Kaizen and workshops
Developed Structured Knowledge Transfer documents for Training and Developing On-Shore and Off-Shore Team, Process Orientation and Improving quality of Deliverables
Developed Methods of Procedures and Best Practices to Improve Quality of Deliverables, Minimize Plant Operating Error (POE) and Improve Network Reliability

Confidential

National Lead/Project Lead

Responsibilities:

Performed E-UTRAN Support, Network Tuning, Deployment and LTE Troubleshooting
Managed and Implemented VoLTE parameters and Features for US Cellular Corp.
Conducted Carrier Aggregation Feature Tests for Confidential & Confidential Chicago Market to demonstrate the functionality of Confidential L13B SW as a NPI/FFA Project
Conducted SW Upgrade and LKF File Installation using Confidential SMO
Worked as an SME, Supported & Trained Confidential RAN Analyzer, Cell Optimizer
Performed New Product Integration & Testing, First Office Application, First Field Application for LTE Release for Confidential & Confidential and Sprint Network
Demonstrated experience with Confidential OSS for RAN Performance, Alarm Monitoring and Troubleshooting, Software Upgrade and Configuration Management

Confidential

Regional Lead

Responsibilities:

Lead Confidential & Confidential West Region UMTS Network Troubleshooting and Support
On-site customer support for commercial launch of 1700+ 3rd Carrier and New Site Built in Confidential & Confidential Los Angeles
Pre-Launch, Post-Launch Alarm and KPI Troubleshooting for LTE and UMTS Network
Performed Network Audit, Implemented Parameters, Collected & analyzed Log, Traces
Prepared LTE Retune Scripts and Implemented on several Confidential & Confidential Markets

Confidential

Project Manager

Responsibilities:

Managed and Lead the deployment, configuration and Testing for Broadband and Narrowband Access Network Nodes, Metro Ethernet Networks
Managed scope and project resources, Coordinated and supervised acceptance Testing
Managed communication with Huawei Product team, customer and various stakeholders
Conducted Procurement and delivery, Bill of Material review, Received Final Acceptance

Confidential

Telecom Engineer

Responsibilities:

Managed Customer Care Center, Fault Resolution Service to handle customer complaints and resolve Network Issues, Handset issues and drive action
Operated & Maintained CDMA 2000 MSC, VIPS HD-II Voice Messaging, MW Backhaul
Experience handling LG OSS Platform for Network Monitoring and control
Monitored and Analyzed Network Traffic, KPI and handled signaling configurations

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Project Manager/scrum Master Resume

Plano, TexaS

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