SUMMARY

• PMP Certified and Lean Six Sigma Black Belt trained results driven IT professional with 10+ yrs of IT experience, recognized for commitment to excellence, and demonstrated ability to communicate and working with senior management, associates, and customers. Self - motivated and can work independently or in a team.
• Well versed in written and verbal skills with expertise in System Development Life Cycle (SDLC - agile, iterative and waterfall models), and project management methodology is seeking a challenging position as a Project Manager
• Excellent Leadership and adaptability Qualities - Proven track record of leading diverse teams with efficient communication, problem-solving and facilitation techniques.
• Exceptional organizational and strategist - Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast-paced environments.
• Strong sense of responsibility and collaboration - Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while implementing business solutions to meet a diversity of needs.
• Insightful and articulate with excellent communication skills - Interacted with all levels from executives and administration personnel to customers and staff, covering all ends of the spectrum.
• Result-oriented, Well-Organized, Quality and detail-oriented with strong facilitation and negotiation skills.
• Adaptable to change with strong skill in time and work management.

TECHNICAL SKILLS

Operating Systems: Windows (XP, 2000, NT), Unix (Linux and Sun Solaris)

Languages: C++, Java, VB, C

Software Tools: Rational Tools (Requisite Pro, Clear Case, Clear Quest),MS Suite (Visio, Project, Word, Excel, Outlook, power Point), Statistical Tool (Mini Tab),Ticketing Tool (PCM Remedy 7.0), Mercury Quality Center

Database: DB2, MS Access, Oracle, Sybase, Sql Server

Exposed To: ALS (Advanced Loan System), Focus

PROFESSIONAL EXPERIENCE

Sr. Program Manager / Program Manager

Confidential, Columbus, Ohio

Responsibilities:

• Serving as the Program Manager and liaison (between developers, users, management, project stakeholders, and sponsor) on a $2 - $10 Million project and reporting project status directly to the CIO of the company.
• Managing a core team on 65 on staffing profile (allocating tasks, hours, consumption, status report)
• Creates and executes project work plans and revises as appropriate to meet changing requirements
• Managed resources in conjunction with functional managers, production and sub-contractors
• Managed day-to-day operational aspects of project and scope
• Effectively managed project risk through mitigation planning
• Monitored and reported on schedule and cost, margins and profitability
• Effectively applied Project Management methodology.
• Prepared for engagement reviews and quality assurance procedures.
• Ensured project documents are complete, current, and stored appropriately
• Weekly updates to the upper management with project progress and delays.

Sr. Program Manager

Confidential, Hammond, LA

Responsibilities:

• Serving as the Project Manager and liaison (between developers, users, management, project stakeholders, and sponsor) on a $20 to $50 billion project (Gulf Coast BP Oil Spill) in implementing and maintaining the claims and adjusting systems (Government Claims (WorlTrac-G) and Vessel of Opportunity (WorlTrac-V).
• Evaluate and analyze IT processes and makes recommendations for improvements.
• Prepare detailed Project Plans/Schedules to meet project delivery goals. Manage project scope by enforcing change control procedures.
• Build project teams by evaluating project resource needs and obtaining/allocating project resources.
• Ensure proper project documentation is prepared and maintained throughout the project lifecycle. Ensure project objectives and business needs are being met throughout the project lifecycle.
• Assisting in developing training users materials.
• Manage project team to ensure deliverables are on schedule, within budget and within scope. Conduct project team status meetings, steering committee meetings, change requests meetings, and participate in IT management meetings.
• Maintain communication and establish relationships with project stakeholders and project sponsor(s).
• Helping with the setup of Project Management Office (PMO) for the company.
• Developing the Project Management process and all project related documentation.
• Hosting weekly project status meeting for higher management.

Project Manager

Confidential, Washington DC

Responsibilities:

• Owned/ managed / successfully delivered projects on-budget, on-time with customer satisfaction all though SDLC by using Agile methodology.
• Ensured the scope is defined / signed-off by the business users, submitted / followed up approvals of the project budget, defined risks and issues of the project, allocated / collected resources for the project.
• Ensuring appropriate communication channels are established with business users, team members and stakeholders to update them on project status / risks/issues and also to assist with efficient project implementation.
• Served as liaison between Business / Technology owner, Project team, IT/ SOX audit, and senior managers.
• Maintained Project plan for all the projects on Project Server (MS Project) and tracked project teams progress weekly and also reported project status by publishing the reports on share point.
• Following up regularly with all the follow-up items promptly with all the Project stakeholders.
• Ensuring the project is closed efficiently by doing lessons learned session with the team,
• Managed resource allocation for each project and prioritization the projects based on their needs.
• Worked extensively on PCM Remedy / Clear Quest tickets to ensure audit compliance.
• Created requirements documents by working with business users. Acted as a liaison between business users and developers.
• Created use cases / process flow / decision diagrams as needed.
• Analyzed project requirements, developed functional requirements, worked as liaison between business users and developers.

Business Analyst

Confidential, New York, NY

Responsibilities:

• Coordinated with the off-shore team in the project development and acted as a liaison between the programmers and the management team.
• Interacted with the users to gather business requirements by using Steel Trace Enterprise, and MS Word. Used MS Visio and MS PowerPoint to present the project process to higher management.