OBJECTIVE:

• To find a challenging and rewarding Project Management role with growth opportunity.

TECHNICAL SKILLS

Software: Active Directory & Exchange, SharePoint, MS Windows, MS Server 2003 & 2008R2, MS Project, MS Visio, Citrix (Thin Client), VM Ware (Virtualization), DNS/WINS/DHCP, AS/400, Symantec NetBackup 6.x and 7.x, Trend Micro, Symantec, and Check Point (Anti - Virus and Firewall), Juniper Firewall

Hardware: Cisco Routers & Hubs, Ethernet, Wireless Networks, Extensive Experience with All IBM Compatible Computers and Peripherals, SAN, RAID.

PROFESSIONAL EXPERIENCE

Confidential, Littleton, CO

IT Project Manager & Technical Specialist

Responsibilities:

• IT Project Manager for large and small systems
• Experience leading information technology projects in all phases of the project lifecycle from discovery to post - implementation.
• Communicates with Customer to determine needs, Project Plans and Budgets
• Develop and track multiple active projects
• Network Design and Windows Server 2008R2 setup & installation
• Set up Network Monitoring and Check Point Enterprise Firewall
• Installation & setup of complete Exchange and Active Directory environments
• Documentation and Licensing Certification

Confidential, Denver, CO

Infrastructure Consultant

Responsibilities:

• Microsoft Server setup and installation
• Virtualization - Hyper V and VMware
• System Center Configuration Manager 2007 R3
• Active Directory and Network Analysis Documentation

Confidential, Denver, CO

AD & Exchange Engineer / Team Lead

Responsibilities:

• Consolidated multiple Messaging systems into one unified Exchange 2003 and Active Directory infrastructure, for various IBM clients (DOW Chemical, Covance, and BELO).
• Project Coordinator for complex multi-team operations.
• Executed daily operations of Enterprise-wide Active Directory and Exchange 2003 or Exchange 2007 systems for IBM Clients.
• Supervised up to 10 employees, scheduled work hours, resolved conflicts.
• Directed daily operations of Team members, analyzed workflow, established priorities, developed standards and set deadlines (CoBank).
• Assigned and reviewed the work of Team members.
• Consulted with users, management, vendors, and technicians to assess computing needs and system requirements, and recommend improvements, such as hardware and software upgrades.
• Reviewed project plans and systems changes in order to plan and coordinate activity with Customer requirements.
• Wrote, designed and produced documentation for IBM and Client Management.

Confidential, New York, NY

Sr. Technical Specialist & Project Coordinator

Responsibilities:

• Manager of a 6-person Help Desk Team, supporting over 800 users in New York.
• Project Coordinator for relocations & reconfigurations of over 400 computers during Showtime Network's New York office renovations and move.
• Project Manager for Showtime Networks’ Remote Sales Force In-Market Project
• Analyzed equipment performance records in order to determine the need for repair and replacement.
• Managed and Designed new office space for Colorado offices.
• Administrator for LAN / WAN
• Microsoft Exchange, Windows Server & Domain Administrator
• Planned, coordinated, and implemented network security measures in order to protect data, software, and hardware.
• Coordinated with vendors and with company personnel in order to facilitate hardware purchases.
• Designed, configured, and tested computer hardware, networking software and operating system software.
• Supervised and coordinated workers engaged in problem-solving, monitoring, and installing data communication equipment and software.
• Subject Matter Expert for computer software and hardware.
• Diagnosed hardware and software problems, and replaced defective components.
• Trained people in computer system use.
• Performed data backups and disaster recovery operations.
• Conferred with staff, users, and management to establish requirements for new systems and modifications.
• Supervised and coordinated workers engaged in problem-solving, monitoring, and installing data communication equipment and software.
• Structured and maintained Showtime’s Regional Support Intranet Web Site
• Spearheaded telephone support for remote Customer Sales force (nation-wide)
• Developed training materials and procedures, and trained users in the proper use of hardware and software for remote operations.

Confidential, Harrison, NY

Technical Support Contractor

Responsibilities:

• Inspected and prepared equipment for delivery to users.
• Set up equipment for employee use, performing and ensuring proper installation of cable, operating systems and appropriate software.
• Installed and performed minor repairs to hardware, software, and peripheral equipment, following design and installation specifications.
• Answered users' inquiries regarding computer software and hardware operation to resolve problems, and provide technical assistance and support.
• Referred major hardware and software problems and defective products to vendors and technicians for service.
• Conferred with staff, users, and management to establish requirements for new systems and modifications.
• Maintained and supported a 1600 node LAN at Confidential ’s Corporate Headquarters.