Sr. Business Analyst/ Project Manager Resume Fremont, CA - Hire IT People

SUMMARY

10 years of experience in an IT organization integrating technology and business needs.
Responsibilities include project management, team lead, trainer and coordination with offshore team.
Passionate about streamlining and facilitating teh Project Management Process.
Focused contributor with effective work practices.
Takes pride in meeting business and customer needs.
Takes teh initiative and ownership of all tasks through successful delivery.

TECHNICAL SKILLS

PM Frameworks: PMPc, SCRUMc, ITILc

Languages: Worked with PVX, HTML, XML and PL/SQL.

Databases: 10+ years working with MOM Fund Accounting Software, working Knowledge of SQL.

Softwares: MS Office Suite, Photoshop. Fireworks, Visio, Project.

PROFESSIONAL EXPERIENCE

Sr. Business Analyst/ Project Manager

Confidential, Fremont, CA

Responsibilities:

Oversee teh management and development of multiple projects.
Developed Statement of Work, Project Charters, WBSs.
Manage teh design, development, testing, implementation, operation and customer support of teh Online Utility Bill Payment and Online Payroll Time Entry Systems.
Involved in developing company culture and bringing concepts of Project Teams and Project Management, in turn enhancing their market place.
Perform black box, functional, regression and performance testing for different modules of Fund Accounting Software like Personnel, Payroll, Accounts Payables, Utility Billing and Security.
Work as an IDC coordinator interfacing with development team in India while testing and debugging.
Conduct User training sessions on teh various modules of teh software.
Manage teh development of additional features to teh existing software by communicating with teh clients to gather requirements and with teh programmers in India to get it developed.
Interact with Client Service calls with issues related to software.
Test SDK and also compiled teh SDK documentation.
Instrumental in hosting seminars during their yearly User Conference.

Confidential

Online Bill Payment System

Responsibilities:

This is an online payment system for different cities and utility districts in California to be able to accept credit card and check payments over teh internet. These payments are automatically updated in teh city’s financial system in real time.
As a Project Manager developed teh SOW, Project Charter, and WBS. Was responsible to collect requirements and manage all other activities of initiating, planning, executing and monitoring teh different versions of this project.
Outlined all work tasks with creation of SOW orders for teh team to begin project tasks.
As teh Business Analyst was responsible to manage teh analysis, design, development, testing and implementation of teh project.
Responsible for all communications between teh different stakeholders.
Negotiated with key stakeholders to get aggressive pricing, keeping teh project well under budget.
Led a team of 8, local and international developers.
Played a vital role in conducting teh sales demo for this feature.
This is a web based payroll time entry system that is linked to teh company’s payroll system.
Led a team of 5, local and international developers, in teh analysis, design, development, testing and implementation of this project.
Played teh lead between teh different stakeholders and was responsible for conducting many sales demos for this product.

Employee Relations Technician

Confidential, CA

Responsibilities:

Managed teh Implementation of teh HRIS; responsible for teh design, development, testing and training of teh system.
Responsible to document teh different Personnel Procedures.
Assisted in teh recruitment of various positions.
Assisted in Negotiations with teh Unions.
Assisted with teh Benefits Management.