Project Manager/business Operations Analyst Resume
Maitland, FL
TECHNICAL SKILLS
MS Office Suite: Advanced MS SharePoint 2007 and 2013, SharePoint migration, MS Word, Excel, PowerPoint, Outlook, Access, Visio, Lotus, Lotus Notes, Adobe, QuickBooks, Peachtree, Meditech, Argus 5, Argus 7.1, GEPIC, SAS, SPSS, A/P, A/R, Bookkeeping, Tableu, PeopleSoft, Press Ganey, Eagle, IDX, Cbay, Lync, Concur, Intralinks, Accelim, LegalEase, QA Test Engineering, SQL
Project management: Agile & Waterfall environments, Oracle, P2P, Audio Voice Over for training materials, eLearning, Storyline, Captivate, web based training, training development, AICC, SCORM 1.2, SCORM 2004, Fluent in Spanish
PROFESSIONAL EXPERIENCE
Confidential, Maitland, FL
Project Manager/Business Operations Analyst
Responsibilities:
- Project Manager - Lead on all business operations projects, office relocation project and special events
- Serve as department manager/supervisor liaison
- Manage MS SharePoint migration and inception in new departments
- Develop, manage and administer SharePoint sites with special attention to library build out and content lay out
- Provide training for MS SharePoint, MS Visio, OneNote, Oracle
- Created, modified and performed departmental surveys for personnel forecasts, budget forecasts and salary evaluations. Survey Methodology Analyst: using SAS, SPSS responsible for data consumption, data management, methodology, training and corrective measures, statistical tests, manage variables, merging, stacking etc.
- Assist with HR Physician and Recruitment efforts as well as SOP creation and management, policies and procedures and employee manuals
Confidential, Maitland, FL
Project Coordinator/Analyst
Responsibilities:
- Identify training development and training within organization; design and develop training materials (eLearning, classroom, WebEx), Storyline development and audio voice over for actual trainings
- MS SharePoint migration from 2007 to 2013; develop and administer 12 sites; 4 internal and 8 external customer banking including elearning libraries
- Develop and maintain Key Performance Indicator reports for current and future projects and initiatives
- Develop and maintain criteria for document mining
- Contract and budget administrator for entire department: track budget, negotiate contracts, SOW’s, new hire on-boarding etc.
- Perform manual and automated software testing of test scripts; implement application designs, create queries, scripts, web pages
- Creating custom built eLearning courses via AICC, SCORM 1.2; Audio recording; Uploading and staging for production
- Responsible for modifying scripts, creating data tables, identifying data elements, programming, scripting analysis platforms, script testing (several roles) and other analytical projects
- Survey Methodology Analyst: using SAS, SPSS responsible for data consumption, data management, methodology, training and corrective measures, statistical tests, manage variables, merging, stacking etc.
Confidential, Princeton, NJ
Business Services Associate/Project Manager
Responsibilities:
- Maintained regulated, inspection readiness and un-regulated criteria through-out organization in preparation for filings and audits
- Coordinate all on-site and off-site meetings (venue, accommodations, dinners, travel, transportation, special events, company outings etc.
- Ownership and maintenance of various databases, governances, committees and sub-committees to store regulated and non-regulated content; MS SharePoint administrator for over 12 sites (internal, alliance and external)
- Responsible for creating and maintain departments organization chart for tracking team progress, deliverables, project progress and deadline status
- Responsible for collection, storage, management, processing, retrieval and reporting A/R, budget reviews and financial forecasts
- Provide functional team SOP maintenance and review
- Software Business Analyst performing manual and automated software testing of test scripts; implement application designs, create queries, scripts, web pages
- Survey Methodology Analyst: using SAS, SPSS, SQL responsible for data consumption, data management, methodology, training and corrective measures; statistical tests, data analytics
- Provide support of highly confidential nature and collaborate closely with other business leaders and global colleagues
- Responsible for effectively writing, maintaining and submitting RFP’s, RFQ’s and RFB’s, contracts negotiation, Quality Assurance, Policies and Procedures and Employee Manuals
Confidential, New York, NY
Sr. Executive Assistant
Responsibilities:
- Maintained calendars, handled all travel, track meetings and appointments, preparing expense reports, billing, banking, bulk mailings, presentations, press releases, media efforts
- Handled all complex local and international travel itineraries for executive staff, operating executive board and industry experts
- WebEx, GoTo Meetings, video conferencing and technical support for all meetings
- Created, modified and maintained databases and pipelines of all various business opportunities
- Liaised with leading investment bankers and divestitures in the aerospace, maritime and defense sectors to gather due diligence materials
- Responsible for data collection, query and manipulate for reporting purposes
- Survey methodology specific to DoD divestitures, SQL, SAS, SPSS, MS SharePoint
- Coordinated all social, special events, Off-site meetings and Annual Investor meetings
Confidential, Yarmouth, MA
Administrator - Operations Manager
Responsibilities:
- Mirrored Broker-Owner for all back office operations, training and development and marketing
- Instructional Manager for Realty Sales Training
- Managed all marketing events, materials/brochures, open houses, bulk mailings etc.
- A/R and bookkeeping functions
Confidential, New York, NY
Sales & Marketing Associate
Responsibilities:
- Tracked sales log, managed sales executives (7+) specifically benefits and Employee Incentives program
- Finance Assistant: Bookkeeping, A/R
- Provided support in all areas including but not limited to: recruitment and retention, training and development, payroll, quality assurance and compliance
- SQL and database administration
