SUMMARY

• A results - driven, goal focused professional seeking to contribute toward supporting a progressive organization in enhancing profitability and efficiency, while meeting key deliverables and milestones.
• Skilled in cultivating relationships needed to accelerate multi-part programs/projects forward in corporate environments. Strong motivator and team-player excels in challenging and competitive environments.
• Outstanding background in performing teams to achieve cross functional business objectives. Experienced in SDLC and working with various vendors and SLAs.

CORE COMPETENCIES

• Agile Methodologies
• Strategic Planning
• Earned Value Analysis
• Large Scale Program/Project Management
• Budget Forecasting & Analysis
• Risk Mitigation
• Offshore, Matrix Team Leadership
• Vendor Management
• Relationship Building

TECHNICAL SKILLS

Methodologies: Agile, Scrum, Kanban, RUP, AUP, Waterfall, SAFe

Tools: MS Project, Visio, PowerPoint, Excel, Word, SharePoint, ChangePoint, Trello, Slack JIRA, TargetProcess,VersionOne, Confluence, Wiki, PowerDesigner, ERWin, UML

Test: Director, Bugzilla, Visual SourceSafe, SVN, Codesion

PROFESSIONAL EXPERIENCE

Program Manager

Confidential

Responsibilities:

• Collaborate with business stakeholders to develop overall road map.
• Develop and initiate internal processes to improve program delivery within specific timeframes.
• Lead cross-functional teams in developing comprehensive project plans including optimizing the plan by negotiating content based on priorities, risk, resource, budget and timeframe constraints.
• Planned and executed major migration project, migrating existing applications to AWS cloud.
• Spearheaded Fuel Analytics and Supply Chain dashboard mobile projects.
• Understand key dependencies, communicate clear project status and develop strategies to meet aggressive timelines.
• Articulate project goals, desired outcomes, risks/issues and mitigation plan clearly to both business and technical teams.
• Improved software release process between Engineering, QA and InfoSec teams which reduced rework and increased productivity by 10%.
• Resolve project and cross functional issues with the team and other management leaders demonstrating negotiation and resource management skills.
• Demonstrated exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative approaches, and meet aggressive timelines on time and within budget.

Program Manager/ Scrum Master

Confidential

Responsibilities:

• As Scrum Master worked with Product Owner and the team to create backlog; prioritize and assign complexity points to the user stories based on its business value and ROI.
• Keep leadership apprised of Sprint and Release progress, and identify risks and issues.
• Oversee the software development in Sprints (of Scrum of Scrums) by attending daily stand-ups and removing impediments/noise.
• Report team progress by burn-down charts, dashboards, velocity reporting and sprint and release progress.
• Organize, facilitate & lead showcase, retrospective, sprint and release planning sessions.
• Coaching and mentoring teams in effective adoption and use of agile principles and practices.

Program Manager

Confidential

Responsibilities:

• Applied program/project management skills in leading multi-million dollar projects working with cross functional teams, overseeing scope creeps, and ensuring timely management for all changes to the initial scope.
• Responsible for engagement and project management including hiring & resource management of client and external teams.
• Implemented key projects working with onsite and offshore teams.
• Defined and tracked daily, weekly and monthly KPIs to ensure products ran as per leadership expectations.
• Successfully and strategically recruited and trained resources and managed deliverables in North America and Asia Pacific with a strong focus on optimizing productivity, efficiency, and profitability.
• Successfully mentored, implemented and incorporated SCRUM principles (daily scrums, sprint review meetings, sprint retrospective meetings) for managing the project from Waterfall process to an Agile process.
• Present status reports to C-level executives.
• Defined risk mitigation plans. Proactively monitored and controlled issues & risk management.
• Closely tracked projects and ensured critical compliance with the SDLC requirements.
• Was instrumental in attaining CMMI certification and redefining PMO methodology.

Confidential, Dublin, CA

Technical Project Manager

Responsibilities:

• Responsible for implementing projects for Confidential Passport team. Major customers included Target, Walgreens and Macys. Project for Target was awarded project of the year for the year 2009.
• Ensured projects were on time and within budget in a fast-paced, time-sensitive environment requiring superior planning, organization, and leadership skills.
• Identified and tracked project risks, planned risk responses, developed contingent plans and workarounds to close all project issues.
• Developed release/implementation plans. Scheduled and coordinated UAT. Developed rollback strategies/plans for each release.
• Interacted with stakeholders and managed expectations.
• Worked with businesses and IT support teams to come up with SLAs for incidents, change management and release management.

Confidential, VA

Sr. Technical Project Manager

Responsibilities:

• Interacted with Product Managers, Directors, Sr. Directors and VPs of NetworkSolutions.
• Drafted and maintained all documentation such as: project plans; functional specification; requirement traceability matrix; quality assurance test plans; and business requirements.
• Developed and improved disaster recovery and business continuity strategies.
• Worked in conjunction with senior management to implement corporate disaster recovery plan.
• Managed client expectations, providing technical guidance and mentoring onshore and offshore teams.
• Designed, Developed and implemented e-commerce site NameSecure.com
• Involved in all the phases of software development lifecycle, including requirements gathering, analysis, application design, data model creation, specification development, testing and implementation.

Confidential, CA

Technical Manager/Architect

Responsibilities:

• As a Technical Manager/Architect designed, developed and implemented several projects such as Fulfillment Engine, Renewal Engine and Partner API.
• Designed, developed and implemented several APIs written in Java.
• Team/tech leader for several important projects. All projects were done using Java.
• Involved in all the phases of software development lifecycle, including requirements gathering, analysis, application design, specification development, testing and implementation.

Confidential, PA

Senior Consultant

Responsibilities:

• Designed and developed a prototype for Study Tracking system using SilverStream web application development tool and Java.
• System is used to keep track of the Clinical Studies, maintain Contact Reports etc. Screens were developed using Silver Stream’s Form Designer, View Designer., data source Business Objects.
• Responsibilities also included, mentoring other team members on Java and SilverStream.