SUMMARY

• 15+ years veteran in IT/Software delivery. 10+ years of expertise in Program & Project Management and delivery of global Technology projects of varying types, size, scope, and complexity.
• Expert in creating Program management, Project Management, Resource management, financial management and Risk mitigation plans in Matrix organizations.
• Expertize in using EPM, Clarity and Confidential Project tools.
• Expertize in Reporting to Senior Management, Business and Technology Stakeholders.
• Excellent Communication skills, Team player, Self - starter with minimal direction.
• Excellent Problem-solving skills, Client Facing and Leadership skills.

TECHNICAL SKILLS

Technology Domains: E-commerce, Banking and Financial Services, Telecom

Delivery Methodologies: Toll Gate Model, Six Sigma, SDLC (Waterfall and Agile)

Languages: .NET, SQL, JAVA, HTML, XML, VBScript, ASP

Applications and Tools: MS Visual Studio .NET, Visual SourceSafe, Source Depot, WIX Toolkit, HP Quality Center, SAP Applications, Confidential Project Server 2010, CA Clarity, SharePoint, Confidential Office Stack (Word, Excel, PowerPoint, Outlook)

Databases: Oracle, Confidential SQL Server, MySQL

Operating System: Windows 7/2000/XP/Vista, Ubuntu, Macintosh, RedHat Linux

Web Technologies: HTML, JavaScript, XML, CSS

PROFESSIONAL EXPERIENCE

Confidential - Washington DC

Project Manager

Responsibilities:

• Responsible for End to End delivery of Confidential .com e-commerce projects development and implementation
• Maintain regular interactions with internal as well as external stakeholders to ensure stakeholders’ needs are satisfied in planned manner.
• Responsible to create, Maintain and report Business Case and Benefits Realization Plan
• Assume ownership for all program level risks and issues
• Ensure to provide a common platform for decisions making process.
• Participate in various strategic initiatives while partnering with senior management as well as technology and operations teams.

Environment: Windows, Oracle, PL/SQL, Java, CMS, EPM, MS Office

Confidential

Project & Program Manager

Responsibilities:

• Responsible for delivery of Global Customer Integration Program and Projects of Confidential including telecom networks, BI development and implementation projects
• Maintain regular interactions with internal as well as external stakeholders to ensure stakeholders’ needs are satisfied in planned manner.
• Responsible to create, Maintain and report Business Case and Benefits Realization Plan
• Assume ownership for all program level risks and issues
• Ensure to provide a common platform for decisions making process.
• Participate in various strategic initiatives while partnering with senior management as well as technology and operations teams.

Environment: Windows, Ubuntu, Oracle, PL/SQL, Java, BI Informatica, MS Office

Confidential -Wilmington, DE

Project Delivery Manager

Responsibilities:

• Managed Confidential Co-brands Credit Card integration projects like NFL, Princess Cruise’s partner projects. Have worked effectively to deliver business objectives which were showcased in leading business publications like NASDQ, Fox Business & Yahoo Finance.
• Identify, review and present all Change Requests to governance groups
• Comply with all Corporate policies, Standards, Procedures and Processes
• Liaise with key Stakeholders and implementation resource groups to ensure alignment of priorities
• Assume ownership for all program level risks and issues
• Establish and maintain PMO standards in line with Business Owner and Project Sponsor needs

Environment: Windows, Oracle, MySQL, Java, C/C++, .NET, PHP, XML, Informatica, MS Office

Confidential - Newark, DE

Technology Delivery Manager

Responsibilities:

• Demonstrated my ability in managing project deliverables, schedule, scope, budget and quality. Have worked extensively on Onshore-offshore delivery model to deliver business objectives.
• Have managed projects in Waterfall and Agile methodologies
• Identify, review and present all Change Requests to governance groups
• Comply with all Corporate policies, Standards, Procedures and Processes
• Liaise with key Stakeholders and implementation resource groups to ensure alignment of priorities
• Exhibited high level of competency in supervising and aligning the teams to streamline project management practice within the group to Confidential ’s Six Sigma DMAIC based process.
• Have managed the projects involving ETL & Data warehousing technology.

Environment: Mainframe, Windows, Oracle, Java, C/C++, .NET, ASP, Informatica, MS Office

Confidential - Phoenix, AZ

Project Manager

Responsibilities:

• Managed products for VI (Voice Infrastructure) including CRM development and implementation projects & programs.
• Maintain regular interactions with internal as well as external stakeholders to ensure stakeholders’ needs are satisfied in planned manner.
• Assume ownership for all program level risks and issues and provide mitigation plans
• Ensure to provide a common platform for decisions making process among various stakeholders.
• Participate in various strategic initiatives while partnering with senior management as well as technology and operations teams.

Environment: Mainframe, Oracle, Java, C/C++, Lotus Notes

Confidential - Redmond, WA

Program Manager

Responsibilities:

• Demonstrated extraordinary ability in enterprise implementation of Confidential Project Server Product Suite while managing more than a dozen projects dispersed throughout US and Europe for customers including Target, ACNielsen and DMV of California
• Have worked extensively on Onshore-offshore delivery model to deliver business objectives. Project deliveries have consisted of various components including server side; backend and web based front ends. Employing teams both at onsite and offshore. Onsite team focusing on requirement collections from the customer and designing the solution. Team sizes have varied from 10 to 80 people comprising of Architects, Developers and Testing Engineers.
• Evaluated available Metrics and established new Metrics to improve visibility and performance of various groups. Have managed projects in Waterfall and Agile methodologies.
• Well versed with multiple Confidential frameworks, such as MOF, MSF, and ITIL.
• Took part in carrying out budgeting exercise of ~$20 M with Group Program Manager

Environment: Windows, SQL Server, Project Server, VBScript, SharePoint, .NET, ASP, VBScript, JavaScript, MS Office

Confidential

Lead Development Engineer

Responsibilities:

• Understanding the banking processes of home loan disbursement and to map the fluctuating loan interest rate into a software system. IRDA (Interest Rate Deviation Approval) System was an IT interface taking customer requests to lower interest rates on loans, prioritizing them, generating lowest possible interest rates,
• Providing system integration with core banking software Finacle, automating priorities of requests, and calculating the best possible interest rate for the customer.

Environment: Windows, SQL Server, VBScript, HTML, ASP, VBScript, JavaScript

Confidential

Sr. Associate

Responsibilities:

• Developed and managed web based software systems for the company's daily operations.
• Developed software applications in Confidential technologies for internal process and operations.

Environment: Windows, SQL Server, VBScript, HTML, ASP, Java VBScript, JavaScript

Confidential

Sr. Software Engineer

Responsibilities:

• Developed and maintained web based Internet portals and software in Confidential and Java technologies for dotcom clients. Delivery included server side programming, database programming and front-end programming.