SUMMARY

• Over 6.5 years of experience as an IT Professional with Project Management, Business analysis, System Analysis, Design Architecture, Development/Coding, Testing, Maintenance (Enhancements and Change Requests) in teh manufacturing and insurance Domain.
• Over 4.5 years of Project management experience, leading, Mentoring, coordinating with teams in an Onsite - Offshore model.
• Proven System Analyst Insurance Billing, Agency Commissions and Agency Performance (Bonus) application systems.
• Extensively worked on IBM Mainframe technologies using COBOL, JCL, DB2, VSAM, CICS.
• Extensively worked with various tools SPUFI, Insync, Smart Test, Endeavor, PDM, OPC and Dump Master.
• Extensively worked through teh phases of Software Development Life Cycle (SDLC): analysis, design, development, testing, implementation, enhancement and Maintenance.
• Sound experience in writing Functional Requirements, Design documents, programming specifications, Unit Test Cases and System Test cases.
• Extensively involved in Production Support (24x7) and fixing teh problems.
• Proficient in Leading, Mentoring and managing teams throughout teh SDLC lifecycle.
• Proficient in stake holder expectation management, Scheduling, Prioritizing, Decision making, Problem solving, Time management, process improvement and Negotiation.
• Strong technical background and excellent interpersonal skills with an ability to interact with individuals at all levels.
• Highly accomplished at organizing and facilitating one-on-one discussions, workshops, and requirement elicitation sessions.
• Self-motivated with an ability to work independently to meet operational deadlines in a demanding fast-paced environment.
• Good intercommunication skills to work with all levels of management.

TECHNICAL SKILLS

Mainframe technologies: Z/OS, OS/390, COBOL II, INSYNC, OPC, IDCAMS, TSO/ISPF, TSO/MVS, ASG-SMARTEST, Endeavor, RACF, SPUFI, JCL, CICS, JES2, SQL, DFSORT, SYNCSORT, IBM Utilities, ICETOOL, DUMP MASTER, PDM, HNET, SDSF.

Databases: DB2, MS Access, VSAM

Operating Systems: MVS/ESA, OS/390, Z/OS, Windows 2003/NT/XP/VISTA

Microsoft & other Technologies: Java, C, C++, HTML, XML, UML, MS WORD /EXCEL/ ACCESS/ POWERPOINT/ VISIO/ PROJECT, VSS, FTP

PROFESSIONAL EXPERIENCE

Confidential, PA

Onsite offshore Coordinator/System Analyst/ Senior Mainframe developer

Responsibilities:

• Lead small and midsize projects, managed a team of 7 associates.
• Responsible for managing teh Development, maintenance and support (24X7) to achieved teh highest level of customer (end user) acceptance and satisfaction within Service Level Agreements (SLA).
• Created project plans, schedules and Lead project detailed design phases, identifying, tracking and resolving technical issues -- Ensuring solution is in scope, on time and within budget.
• Designed and managed teh development and implementation to automate payment error correction, reducing manual effort by 30%.
• Designed and implemented solutions to improve straight through payment processing in Billing.
• Designed and managed teh development of strategic tightly scheduled marketing initiatives to enhance teh Agency commissions and bonus applications to increase business.
• Lead a team to optimize production nightly mainframe batch cycles.
• Coordinated with various stake holders to document Business and functional requirement and created functional, design, and technical specifications.
• Used detailed knowledge of application features and functions to assess scope and impact of business needs.
• Managed changes to teh project scope, project schedule, and project costs using change management procedures.
• Conducted business walkthroughs to generate consensus, maintain quality, and resolve issues among different stakeholders during different stages of teh SDLC.
• Managed stakeholders through TEMPeffectively communicating project plans, progress, expectations, assumptions and dependencies in a timely and clear fashion throughout teh project.
• As an Onsite Coordinator provided direction, expertise, feedback, and coaching to build teh capability of Off-shore project team and other onsite coordinators.
• Program development using COBOL, JCL, CICS, VSAM, SYNCSORT.
• Developed new CICS screens (MAPS) and used TSQ's in online process.
• Involved in Code review, Test results review and documentation.
• Involved in Unit testing, online system testing, functional, integration and regression testing.
• Prepared Program/Job hierarchy flow-charts in VISIO for documentation.
• Estimated time and efforts for teh Enhancements.
• Involved in UAT and helped business users to test teh solution before implementation.
• Involved in internal reviews like code walkthroughs, inspection and unit-review tests of converted programs, copybooks and JCL’s etc. and review of quality control documents.

Development Tools: CICS, COBOL, VSAM, DB2, JCL, INSYNC, DUMP MASTER, Endevor, PDM, ASG-Smart Test.

Confidential

Team Lead/ Senior Mainframe developer

Responsibilities

• Lead and Mentored a team of 3 associates.
• Created Knowledge Capture documents
• Analyzed and coded programs in COBOL II / CICS / VSAM/JCL
• Implemented resolutions to production problems and improved teh reliability of teh applications.
• Interacted with clients and assess needs, identify key challenges and define project scope and deliverables.
• Created Functional and Technical Specifications (FS and TS).
• Analysis, design, & developments of various enhancements based on client requirements
• Prepared teh test data and performed unit testing, integration testing and system functional testing based on business requirements, technical specifications and/or product knowledge.
• Pear review of teh modules and documents developed and tested by teh team to confirm with standards
• Analyzed common defect trends as part of teh Defect Prevention Group (DPG) and suggested corrective action, process improvements, and code review checklists to reduce defects.
• Unit testing, System testing, regression testing and integration testing
• Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place.

Development Tools: CICS, COBOL, VSAM, DB2, JCL, INSYNC, DUMP MASTER, Endevor, PDM, ASG-Smart Test.

Confidential

QA Tester/ Software Developer

Responsibilities

• Developed teh test plan, test conditions and test cases to be used in testing based on business requirements and technical specifications
• Created Requirement Clarification documents for team member
• Prepared Design Document for teh impacted maintenance modules.
• Pear review of teh modules and documents developed and tested by teh team to confirm with standards

Development Tools: CICS, COBOL, VSAM, File AID, JCL, Endevor, Expeditor, CoolGen.

Confidential

Software Developer

Responsibilities

• Modified and extended functionality of existing systems using Cobol and Telon
• Provided solutions to production problems
• Created unit test cases and performed unit testing
• Performed peer review on modules and documents created by team member

Development Tools: CICS, COBOL, VSAM, File AID, JCL, Endevor, Expeditor, Telon.