SUMMARY

• An accomplished Project Manager having over 18 years of Software Project Management experience working wif some of teh world class organizations for teh entire S/W development life cycle & System Integration projects.
• Excellent Project management skills wif great Leadership qualities in delivering strategically important large, complex and business critical projects/programs on time, wifin budget using Quality processes.
• Project Manager wif effective and efficient verbal & written Communication skills.
• Excellent Software Engineering Process skills as well as Soft skills to successfully deliver projects of diverse type for Insurance and Telecom customer Care & billing companies.
• As a Scrum Master, me has delivered multi year, multi million $ strategic initiatives as well as divisional projects & mandates for a large insurance company using Agile - Scrum Framework.
• As a Project Manager, me has delivered number of large and complex legislative as well as business critical projects for Claims organization, Personal Lines and Life Insurance & Financial management group using RAD as well as Waterfall methodology.
• As a Scrum Master as well as Business and me/S Project manager, responsible for teh Stakeholder management for effectively communicating project status, issues & risks, schedule and budget.
• Successfully worked in a balanced as well as strong Matrix organization and responsible for building “One Team” concept for multiple vendors (on-shore/offshore) to deliver their best efforts resulting into Value add for teh organization.
• Being an experienced Project Manager/Scrum master, me has been using my skills & experience to Coach and Mentor my team members and motivate them to adopt best project management practises as well as facilitate teh teams to adapt to Agile values & principles.
• Worked wif various clients in managing various Technology projects (Mainframe, Web based,.NET, Java, CRM-Siebel etc.) for more TEMPthan 15 years as a Project Manager.
• Project Manager wif strong Quality/Process background. me has worked in collaboration wif teh teams in defining/refining various software Quality management processes to deliver value to teh customer.

TECHNICAL SKILLS

Environment/Technology used: IBM Mainframe, Open Systems, Java and .NET.

Mainframe utilities: MVS/ESA 4.2, COBOL, CICS, JCL, DOCGENER, FILE-AID, ENDEVOR & IDMS, MIDDLEWARE, Xpediter - Debugging tool, File Aid and Abend Aid, DataAger.Tools /Software used: MS Project, Rally and TFS for Product/Sprint backlog, Clarity for budget management, Jira for defects mgmt., MS SharePoint, Primavera, IBM DOORs (Requirements and Test), IBM- Lotus Notes, VSS - Configuration Management tool, IBM redaction tool, MS-Office suite.

Core Competencies: Project/Program Management, Application development and System Integration using Agile & Waterfall methodologies, Triple constraint management, Issues & Risks management, Quality Assurance, Change Management and IT Portfolio services. Excellent Process & Soft Skills.

PROFESSIONAL WORK EXPERIENCE

Confidential, Madison, WI

SCRUM MASTER / PROJECT MANAGER

Responsibilities:

• Understand business requirements and participate in a Sprint/Release planning sessions. Work wif teh high performing agile teams to facilitate estimation process and work on resolving impediments wif multiple cross functional areas. Initiate teh discussion wif product owner on prioritizing and scheduling teh backlog items for teh sprint/release based on team’s sprint velocity.
• Prepare project schedule in MS project and monitor teh project progress Confidential milestone & task level.
• Participate in daily stand up to facilitate scrum meetings and track and monitor project progress made against teh sprint commitments. Discuss dependencies, defects & impediments wif PolicyCenter & other cross functional teams to resolve issues.
• Manage sprints using Rally and TFS software and provide burndown & updates to teh management.
• Organize & facilitate Scrum reviews for product owner/stakeholders & facilitate Scrum retrospectives.
• Assign teh resources to clarity and manage their allocations. Work wif teh teams to resolve defects.
• Monitor project budget and manage Change requests thru Change Management process.
• Send weekly status report (Scorecard/Dashboard) to me/S project services (PMO) and update teh Integrated Master Plan. Participate in me/S-Business management planning meetings.
• Participate in Scrum of Scrum meetings to provide updates to business partners and me/S management.
• Work as a “One PM” (Business & me/S) and coordinate wif business SMEs to deliver mandates and Fast track projects on time and wifin budget.
• Coordinate wif SQA team to monitor and gather SIT & User Acceptance Testing status.

Confidential, Vermont

Principal Consultant

Responsibilities:

• As a Sr. PM, responsible for managing entire program consisting of 4 related projects of more TEMPthan $2.5 M budget and multi year duration wif an average team size of more TEMPthan 10.
• Worked as a Business as well as IT Project manager responsible for teh success of teh program.
• As a business PM, worked wif business sponsors and financial director to document a charter and to prepare detailed business requirements document. While as an IT Project Manager, based on teh requirements, negotiated teh resources wif teh resource manager to build teh right project team.
• Being an IT project manager, responsible for providing estimates and schedule for teh project.
• Present teh solution, Estimates and Schedule to upper management for IT approval and to Business Sponsors/ Financial director for business and budget approval respectively.
• Based on teh approval, kick off teh project, track and monitor teh project status, identify project risks analyze and prioritize them, provide mitigation strategy and monitor them to closure.
• Monitor Project progress in terms of (Triple constraints), cost, time and Scope and communicate teh progress weekly to teh key stakeholders.
• Co-ordinate wif IT, business and Test team and guide them to ensure that project milestones are met as planned.
• Ensure that teh project deliverables are deployed as per release planning and teh technical and functional checkouts are successful.
• Get teh final approval from teh business on teh project deliverables to close teh project successfully.

Confidential, Bloomington, IL

Principal consultant

Responsibilities:

• Understand business and technical requirements, gather estimates and create a project schedule to deliver High Level Solution Design and Work Packaging.
• Presenting solution to business partners to get approval prior to kicking off teh project.
• Perform project management tasks for multiple projects (Planning thru implementation).
• Stakeholder management through effective and efficient communication (verbal and written).
• Efficiently & effectively manage Issues, generate visibility into potential Risks and provide mitigation, Manage Changes and Dependencies to deliver projects on time, wifin budget and wif customer satisfaction.
• Demonstrate leadership by delivering large, complex and critical projects wif stakeholder satisfaction. Delivering business outcome for remarkable customer experience.
• Worked in a balanced and Strong Matrix organization to create “One team” concept to deliver teh project.
• Being Confidential leadership role, demonstrated maturity in conflict resolution, mentoring teh team, providing motivation to teh project team and taking effective decisions in teh interest of project and organization.
• Comply wif teh organizational processes and suggest improvements to refine teh processes.
• Meeting overall program objectives to accomplish organizational goals and commitments for teh customers.

Confidential

Transition/Program Manager

Responsibilities:

• Understand teh scope of transition and prepare teh project plan for transitioning teh applications from third party
• Create teh transition schedule, communicate teh same wif teh off-shore team and Track and monitor teh schedule to ensure milestones are met
• Conduct on-site and off-shore team meetings to ensure that teh requisite knowledge is transferred to off-shore effectively and efficiently
• Document, Escalate & track teh issues, discuss wif stakeholders and resolve them timely. Ensure that risks mitigation plans are initiated when required
• Weekly presentation to upper management on project progress/ status Publish program dashboard
• Ensure that teh Quality processes are strictly followed to ensure 100% compliance.
• Successful delivery of teh projects during Releases
• Estimate & Manage Change Requests occur during Releases and defect fixes.

Confidential

Project/Program Manager

Responsibilities:

• Identify teh Program Metrics, gather metrics data and report metrics
• Measure SLA performance and report SLAs compliance. Ensure Quality process compliance
• Co-ordinate SOW and SOW amendments as and when require
• Track and escalate issues impacting schedule and efforts
• Ensure that risks mitigation plans are initiated when required
• Ensure that teh deliverables are made on schedule and wifin budgeted efforts
• Own teh change control (including impact analysis) process
• Co-ordinate wif off-shore for resource ramp-ups and ensure seamless delivery

Confidential

Project/Program Manager

Responsibilities:

• Review & Approve teh Work Request to begin teh work on dis project
• Determine teh impacted applications and build teh project team
• Review Business Requirements, Technical Requirements and prepare Project Develop Plan, Communication Plan and teh Project Timeline
• Organize & Conduct Project kick-off meeting to communicate teh project requirements to teh team
• Track and monitor teh project activities and deliverables on teh project timeline
• Conduct project progress meetings wif teh project core team to discuss teh issues, Risks and Path forward
• Organize project progress meetings wif teh project team to discuss project Risks, timeline, High level Design, DR Execution strategy
• Co-ordinate wif teh teams to complete teh deliverables on time
• Report to management teh Estimated Vs Actual hrs. spent on teh project by each application team
• Ensure that all teh deliverables are delivered on time, accurate and wifin budget.

Confidential

Project Manager/IVVT Manager

Responsibilities:

• Understanding teh Requirements and Review of Functional Specification Document
• Planning, Scheduling, Monitoring and Controlling teh Project
• On-site and Off-shore co-ordination. Co-ordination wif other vendors for integration.
• Review of System Integration Plan and User Acceptance Test Plan
• Estimate, Plan, Schedule and Monitor teh Change Requests
• Final Demo of teh Application to teh Customer for sign-off.
• Discussion wif teh client on Business and functional Requirements
• Preparation of Functional Specification Document and making Prototype of teh requirements
• Siebel configuration for teh customer requirements
• Preparation and documentation of Test strategy, Unit and Integration Test Plan and Test results
• Preparation of User Training Material and imparting Training to teh Users on teh CCBS system.