SUMMARY:

• Information Technology and Six Sigma professional with extensive experience in standing up Program Management Office, Portfolio Management, Application Development, Global ERP Implementations, Systems Integrations, Mergers and Acquisitions, and Vendor Selection.
• Strengths include agile development and implementation, managing global virtual teams, C - suite communication, and execution under tight timelines.
• Created a global SAP PMO organization and standardized policies, methodology, and governance providing transparency to project performance and execution.
• Transformed global IT operations team managing 120 applications.
• Executed a strategic program to integrate 10,000+ employees to corporate systems after a strategic acquisition.
• Global Program Management PMO Six Sigma Black Belt ERP Implementation (SAP/Oracle) Business Process Design IT Operations Systems Integrator Vendor Management IT Business Relationship Management Agile and Waterfall Methodologies SAP Activate Talent Planning Facilitation Process Improvement Resource Allocation and Scheduling

TECHNOLOGY AND METHODOLOGY:

SAP BaS, CRM, Collateral (SAP 7.2)

SAP ECC, APO, CRM Integrated platforms (SAP 7.1)

Oracle ASCP, Order Management, Inventory, OPM (Oracle 11i, R12)

Oracle CPG solution, System ESS, Manugistics, OSB

SDLC, Agile, Waterfall, SAP Activate, Rapid Deployment Solutions

PROFESSIONAL EXPERIENCE:

Confidential, Davidson, NC

Consultant, Program Manager

Responsibilities:

• Managed a mission critical global Oracle Transportation Module (OTM) upgrade from 6.2 to 6.4.2.
• The program with a budget of $1.4M, consisted of 18 FTEs and 25 contractors, and projected to go live
• Managed to move the distressed program from red to full green, prior to go live.

Confidential, Concord, NC

Global PMO Director

Responsibilities:

• Reporting to COO, created a global PMO organization with standardized policies, methodology, and governance providing transparency to project performance and execution.
• Managed a PMO organization overseeing 150 global projects focusing on key performance indicators for R&D, Global Engineering, Information Technology (Dynamics AX), Manufacturing, and Product Development.
• Directed 32 Project Managers managing a portfolio to scale up from a pilot production line to a full-scale manufacturing increasing production volume by120%, and yield to 90%.
• Led a team of Project Managers to stand up a PMO process, Portfolio Management, Program and RAID management by utilizing SharePoint in the cloud globally.
• Designed and created a Management By Objectives process to be run monthly and enable the corporate objectives alignment with project and personal objectives.

Confidential, Charlotte, NC

Vice President, Senior IT Program Manager

Responsibilities:

• Directed business forecasting and financial analysis activities and identified opportunities, and risks with action plans to ensure the attainment of the program goals.
• Created an operating model to manage Retail Lending Program, covering Originations, Servicing, Special Assets, and Accounting, based on deliverables supported by vendors and Confidential &T internal disciplines. This model allowed us to work with multiple methodologies and vendors in a matrix environment
• Created and executed a plan, together with Infrastructure and Architecture, to install on premise SAP HANA for Accounting, and transfer an older DB2 database to SAP HANA platform for Retail Lending.
• Created and implemented a Target Operating Model, and service catalog for a large SAP transformation team (Center of Excellence, Center of Competency, and PMO). Executed a roadmap to increase the organizational maturity level
• Led the creation of an SAP Playbook for Mergers and Acquisition, with 140+ branches, 7 legal entities, and 20K employees

Confidential, NC

IT ERP Global Program Manager

Responsibilities:

• Reporting to the VP of Program Office, managed the creation of a PMO, methodology, governance, and implementation of the new organization.
• Trained and coached PM's through out North America, as well as managed programs for Manufacturing, Supply Chain, and Technology/R&D processes.
• Directed an SAP PMO for a $30M+ program from initiation and completed the blueprint with 120 subject matter experts and consultants globally
• Executed a portfolio of projects as IT Business Partner for Confidential in North America.
• Focused on the strategic initiatives and plans to drive $ 7 Million value to the business via planning and execution of software solutions and technology
• Led global IT operations team of 23 to manage 120 applications for Order to Cash processes.
• Reduced annual operation costs by $6M through optimizing global resources and application simplification, while business transactions increased by 50%

Confidential, Huntersville, NC

Oracle ERP Program Leader

Responsibilities:

• Reporting to Commercial CIO, directed Oracle application roll out for Americas and later globally.
• Managed Oracle vendor contracts and relationships.
• Initiated the creation of a PMO governance and operating model to support and standardize global ERP processes and reduce cost.
• Executed a global implementation of Oracle Demantra for Sales to Order process.
• Simplified processes and leveraged a single design globally via a PMO governance.
• Provided transparency to sales forecast to reduce obsolete inventories by 20%
• Led a team of IT and Functional leads from Americas in creating global processes through process design and Oracle ERP conference room pilots performed in Netherlands