SUMMARY

• Goal - directed and results-driven professional with a strong background in BFSI (Banking, Finance, Securities & Insurance), Retail, Hospitality/Travel (Hotel & Resorts) and Health Care domains.
• Over 14 years experience in Technology IT . Effective skills in assessing what is needed for a solution and in effectively recommending sensible solutions with the best interest of all stakeholders.
• Recognized by clients and peers as a functional lead in designing new solutions and fitting current solutions to business needs.
• Professional, personable and articulate in communication.
• Experience in project management, release management and resource planning/allocation.
• Experience creating Project scope/ vision document, Business Requirement Document (BRD), Use case documents, Functional Design Documents (FDD), Test Plans, Test Cases & Test Scripts.
• Managing requirements throughout the project life cycle, performing Gap & Risk Analysis, incorporating change requests.
• Serving as a liaison between business and the technical teams by assisting the business in identifying, understanding and documenting their business needs and later communicating the requirements to technical team.
• Expert in business process engineering and software development life cycle (SDLC), including analysis, design, development, testing and implementation of software applications.
• Understanding of legacy information systems, web based, database and client-server applications.
• Experience using various Software Development, Testing and implementation methodologies i.e. Waterfall, Agile & Rational Unified Process (RUP).
• Experience conducting/facilitating Joint Application Development (JAD) sessions with business stakeholders to collect high level requirements.
• Scalable experience in system, regression, Usability and UAT testing.
• Expertise in problem analysis and bug tracking using tools such as TestDirector /Quality Center.
• Experience communicating the issues effectively to Development team, QA Team, UX and Business stake holders.

TECHNICAL SKILLS

Operating Systems: Windows 2000/XP/Vista/7 ; UNIX ; MVS

Database Technologies: SQL Server; Oracle 8i; MS Access; P/L-SQL, DB2

Data Mining/Reports: SAS System for Windows V8.0; SAS Enterprise Miner;

SQL Server Analysis Services 2000:

Web/Internet: Dream Weaver; ASP 3.0; HTM; JavaScript, Angular JS, Xamarin, Native Apps

Development: Cobol; Java; C; C++; UML ; JCL ; Easytrive; SAS

Software Packages: MS Office; MS Project; MS Excel; Visio; ProVision

Other: BusinessProcessModel ; Mainframes; QC; QTP; Clear Quest; Rational Requisite Pro; Rational Rose ;ALM, Retek merchandising system; SOA Architecture; Clarity; Share Point, Rally, JIRA

PROFESSIONAL EXPERIENCE

Confidential - Dallas, TX

Project Manager/Sr. Business Analyst

Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Developing project scopes and objectives, involving all relevant stakeholders.
• Created all pertinent business documents(User Stories, Work Flows)
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule etc.
• Measure project performance using SharePoint, JIRA
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Conducting Scrum meetings, reviews and acceptance.

Confidential - Westlake, TX

Sr. Business Analyst

Responsibilities:

• Involved in end to end design of new version of PMS application that integrates with CRS and other modules.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Working in the Agile environment to develop the user stories and acceptance criteria.
• Involved and conducted Scrum meetings, burndown charts and velocity graphs
• Conducting business meetings, reviews and walk through the artifacts with the technical team and the product teams.
• Efficiently managing the business deliverables across multiple modules of the application simultaneously.
• Working collaboratively with Product, UX, technical and QA teams to define, design, testing and deploying till production.
• Conducted white board sessions and led all product sessions to develop multimillion product with the latest technologies like React JS, JSON, Casandra DB

Confidential, MA

Project Manager -Remote

Responsibilities:

• Developed the project proposal with complete scope, budget, estimates and timelines using tools like JIRA, Excel and ClearQuest.
• Involved in developing ROI documentation.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Given presentations to Clients, Stakeholders for project kickoff, solution proposal.
• Liaise with project stakeholders on an ongoing basis.
• Come up with the resource planning that needed to achieve project goals.
• Proactively managed changes in project scope, identify potential crises, and devise contingency plans.
• Responsible for metric generating, risk mitigation log using tools like Excel and JIRA.

Confidential - Bentonville, AR

Project Manager/Sr Business Systems Analyst

Responsibilities:

• Involved in complete project management activities like Risk management Process, Project Planning, ROI, Estimates and Resource allocation using tools like ALM and Microsoft Excel.
• Generating various reports like defect metrics capture, dashboard reports
• Given presentations to Clients, Stakeholders for project kickoff, solution proposal ect
• Analysis of the AS-IS system and designing the TO-BE system.
• GAP Analysis on the SOA systems and documenting them.
• Reviewing the BRDs and TTDs with the interaction of various streams and departments.
• Created and managed project templates, Use Case diagram templates, requirement types and traceability relationships and presentation graphics in MS Excel, MS PowerPoint and MS Visio.
• Develop full-scale project plans and associated communications documents using clarity and open workbench.
• Mentoring the new team members and delivering presentations to clients.
• Facilitating JAD sessions and client meetings.
• Facilitated knowledge sharing sessions for the team
• Produced various project metric documents, involved in the release process and liaising with QA team.

Confidential - Parsippany, NJ

Lead Business Systems Analyst

Responsibilities:

• Responsible for all the project management activities. Involved in resource tracking, work allocation and reviewing the documents using tools like MS Project and Excel.
• Leading a team size of 15 in an offshore-onsite model.
• Reviewing the team’s work on GAP Analysis on the SOA systems.
• Creating Use Cases using UML and managed the entire functional requirements life cycle using Rational Unified Process and Requisite Pro.
• Reviewing Process Work flows, Functional Specifications, and was responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD) and final Design Document.
• Conducting JAD sessions and conducting meetings with stake holders, SMEs in gathering the requirements.
• Liaised between QA team and Business in setting up the test environment and other artifacts using the tools QC tools like Mercury test director.
• Involving in all Project Management activities for assigned projects right from inception to go-live and support phase using the methodology AIM which is very similar to Agile Scrum.

Confidential - Jacksonville, FL

Sr. Business Analyst

Responsibilities:

• Coordinate between business and technical teams and escalate any project related issues.
• Working together with Sr. Project manager in all aspects of a project - functional definition and solution proposals; meet or exceed customer requirements; blend with client’s strategic goals as well as revenue goals and objectives; budget, resource and effort management of projects.
• Studied the existing business process and created AS-IS workflow to illustrate the existing system and propose possible TO-BE solutions.
• Involved in the elicitation of user requirements management and systems specifications for the creation of the comprehensive Business Requirements Document (BRD).
• Designed and developed Use Cases and analysis diagrams such as Activity Diagrams, Sequence Diagrams, Context Diagrams, OOD (Object Oriented Design) using UML and MS Visio.
• Complete testing phase modeled using Agile methodology and created the UAT plan, UAT strategy and test cases along with expected results using Excel.
• Promote additional revenue growth with client base by means of expanded solutions; expanded rollout of pilot projects; implementing new / additional solutions with the help of technical team.
• Experience in defect reporting and monitoring status and Change Management using Clear Quest and Clear Case