SUMMARY

• Professional Agile Scrum Master. Facilitator of sprint planning, daily scrum, sprint reviews, and sprint retrospectives. Accomplished servant - leader capable of delivering successful projects by effectively collaborating, facilitating, leading and coaching multiple scrum teams.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments, and fostering self-management.
• Seasoned ‘people person’ with the necessary judgement to remove impediments and to keep teams focused on success in rapidly changing agile environments.
• 20+ years of Industry and Global consulting expertise related to IT driven business transformation initiatives which includes 8+ years of implementing SAP, ERP Program Governance and Management and SAP Solution Architecture and Consulting.
• Seasoned leader with hands-on experience implementing multiple business transformation programs and covering the entire life-cycle - Business Development, Advisory, Developing Strategy and Global Implementation Roadmaps, Delivery, Program Governance and Management, Integration Management, P&L Management and Practice Leadership.
• Functional and Technical Leadership and Expertise- Supply Chain Management, Project Systems, Real Estate, Manufacturing, Quality, Inventory & Warehouse Management, Insurance, Maintenance and Service Management, Finance and Controlling, Master data governance processes, leveraging Best Practice Rapid Deployment Solutions.
• Executed multiple business transformational initiatives leveraging SAP for diverse Clients across multiple Industries covering the entire value chain, including both business and technology aspects.
• Multiple end to end full life cycle implementations experience with large global corporations and managed teams of up to 50 resources located in geographies around the globe with various delivery models.

Areas of Expertise

• Professional Agile Scrum Master that has facilitated all activities within the Sprint.
• Well versed in SAP implementation methodologies like Scrum, Agile, SAP best practices, Change Control Governance, Strategic Project Advisory Services, Organizational Leadership, Risk Management, SAP Global Template Rollout, ASAP Methodology, SAP Implementation Best Practices, SAP Solution Architecture, SAP Systems Integration.
• Leading a large team of business/technical personnel, consultants and vendors.
• Stakeholder management: Stakeholder management and coordination across several Supply Chain, finance, insurance and non-finance teams as it relates to the ERP project and environment.
• Supporting day to day SAP Operations and interfacing with the IT organization.
• Maintain key relationships with IT and business users - Engineering, Marketing, Finance, Supply Chain Operations, Insurance, and Sourcing.

TECHNICAL SKILLS

• ABAP
• Java
• JavaScript
• Jira
• Hana
• HTML
• Excel
• Microsoft Project
• Microsoft Word
• Sharepoint
• TIBCO
• Visio

PROFESSIONAL EXPERIENCE

Confidential - Naperville, IL

Agile Scrum Master

Responsibilities:

• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams
• Empowered teams to self-organize and grow cross-functionality
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs
• Met goal of addressing and resolving issues within 24 hours
• Manage the lifecycle of code development, from PBI creation to sprints to deployment
• Communicate with management, engineers, product managers and specialists on product issues
• Track and communicate team velocity and sprint/release progress
• Thought leadership, vision, problem anticipation and resolution for ERP Customers
• Pursuit leadership, win strategy, pre-sales, and sales
• Delivery Manager for an international team with resources in Europe, India, and the US
• Project/Program manager for specific clients as needed

Confidential - Chicago, IL

ERP Delivery Manager

Responsibilities:

• Consulting practice executive responsible for client relationship, pursuit management, negotiations, support and the facilitation of client IT planning processes
• Provide thought leadership, vision, problem anticipation and problem solving ability to ERP Customers
• Sales strategy, profit/loss estimates, win strategy, and pre-sales activities
• Oversight of global delivery teams on projects and AMS accounts
• Managing teams internal teams in both Mexico and India
• Project/Program manager for specific clients as needed
• Responsible for hiring, sales, financial results, and overall delivery

Confidential - Downers Grove, IL

SAP AMS Global Delivery Manager

Responsibilities:

• Oversaw the remote delivery of 32,000+ target hours of functional and technical consulting hours in India, Malaysia and Romania
• Project/Program manager for specific clients as needed
• Responsible for technical hiring, on-boarding, setting expectations, process improvements, reporting, and quality assurance
• Provided operational training to consultants to support 200+ AMS customers
• Relations manager to offshore partner companies
• Managed the exponential increase in global partner hours while maintaining quality

Confidential

Project Manager

Responsibilities:

• Transitioned from Consulting to AMS support.
• Portfolio of projects includes - FICO, MM, SD, and Legacy system replacement
• GAP analysis
• RICEF identification and rationalization
• Technical development plan including integration with Fed Ex, Salesforce.com, and proprietary manufacturing processes.

Confidential

Project Manager

Responsibilities:

• Responsible for managing customer resources and remote resources with a short timeframe.
• Client leveraged SAP practices to define and confirm the business requirements for in an accelerated fashion.
• GAP analysis along with RICEF identification and rationalization
• Quality Assurance and Independent Validation of the developed solutions
• Issue and risk management, SAP integration test management, data conversions, end user training, cutover management, and post GO LIVE support processes.

Confidential

Program Manager

Responsibilities:

• Program Manager responsible for delivering projects on time within budget for resources in China, Malaysia, Singapore, and the US.
• Portfolio of projects includes - APO, FICO, MM, SD, Master Data Governance, and Legacy system replacement
• Work Planning: Managing schedules and work product management
• Resource management: Oversight of work delivered by offshore PM, 15+ consultants working onsite and offshore including and several Independent SAP contract resources.
• Program level Risk and Issue management
• Stakeholder relationship and communication management
• Budget Management
• Status reporting at all levels

Confidential - Northbrook, IL

Program / Project Manager

Responsibilities:

• Managed a variety of projects and programs ranging from $800,000 to $1,250,000 in SAP FICO/FSCD and Web Portals.
• SAP Program Manager for FICO & FSCD Implementation for two brand new Confidential Businesses including the setup of two new company codes. Team consisted of core business team in another state, SAP functional resources, SAP technical resources, mainframe developers, and an offshore vendor for development. Scope of work included Dealer Track feeds to mainframe, SAP Reinsurance platform, SAP FICO platform, and the Financial Data Warehouse. Other tracks of work included mainframe front end processor, reinsurance, billing, and commissions.
• SAP Project Manager responsible for a technical project to accept ACH customer down-payments from a front-end system to SAP FSCD via TIBCO middleware. Technical requirements of the design involved preliminary SAP research, proof of concept, interfaces with external applications, numerous SAP function modules, SAP programs, customized SAP tables, user exits, configuration of the payment run, automated bank transfers, and an encrypted web service containing secured bank account data.
• Led international teams to implement web portal renters and auto insurance quotes consisting of a wireframe vendor, an Confidential testing team in Ireland, a content management team, performance management team, business testing team, and a core business team. Core team consisted of 12 team members and 55 total members.
• Developed MS Project Plans to clearly define project deliverables at key milestones applying PMBOK principles.
• Demonstrated ability to withstand and manage scope creep.
• Managed all facets of projects to ensure that deliverables adhered to schedule, budget, and quality objectives.
• Reported status to all levels

Confidential - Northbrook, IL

SAP FICO and SAP ABAP Consultant

Responsibilities:

• Re-engineered the customized Reinsurance Process to decrease runtime by 60%. This was accomplished by reducing the number of tables, programs, and database reads.
• Implemented a Journal Voucher Mass Upload ‘Parking’ program via excel to greatly reduce the amount of interoffice paperwork and to comply with Sarbanes-Oxley. The program allowed the users to automatically send emails to their bosses along with an attachment for supporting documentation and eliminated physical signatures.
• Automated the process for implementing Statistical Key Figures with Variable Portions. This replaced a tedious process that was accomplished using spreadsheets.
• Created several programs to automate the processes for creating and maintaining settlement rules, adding cost elements to cycles, and allowing for the mass deletion of segments in multiple cycles.

Confidential - Lisle, IL

SAP BASIS and Production Support

Responsibilities:

• Completed SAP BASIS Academy in 2006.
• Provided additional application support for Autosys, Global Treasury Management System, and the Check Printing System.
• Responsible for all ABAP program changes to RFCs, BAPIs, and all inbound and outbound interfaces to and from the Real Estate Box.
• ABAP Development included user exits, enhancements, Idocs, dialog programs, reports, and interfaces to Project Systems (PS).
• Implemented OSS notes and performed ABAP performance tuning.

Confidential - Benton Harbor, MI

SAP HR Consultant and Team Lead

Responsibilities:

• Created several complex BDC interfaces to load both org unit data and master data into SAP. Some of the actions consisted of new hires, changes in position, change in pay, employee leave, return from leave, suspensions, recalls, changes in org assignment, employee separations, rehires, and retirement. The interfaces were designed to make corrections to personal data, addresses, ethnic information, communication data, and dates.
• Performed HR configuration changes
• Created several reports pertaining to org unit reporting relationships as well as programs to automatically modify existing reporting relationships. Some of the reports were interactive using detailed list processing functionality.

Confidential, Peoria, IL

SAP ABAP Technical Team Lead - WM

Responsibilities:

• Created technical designs for SmartForms and SAP Script. Directed developers in the creation of the following forms: internal routing labels, pick tags, put-away tags, and remittance advice.
• Developed the technical designs for numerous user exits. Many of the exits pertained to the sales order, delivery, and transfer order (T.O.) processes. One of the more interesting exits allowed a client to pick directly from the receiving dock when an arriving material had a backorder.
• Designed a complex standalone system for ‘Bundling’ picks after the T.O. creation process. The philosophy behind this process was to create a much more sophisticated and efficient picking system than what standard SAP had to offer. Designed a table containing ‘Bundle Rule’ data and a Dialog transaction (with table controls) for maintaining / displaying the table. The bundling program was driven by ‘bundle rules’ and included the following processes: grouping T.O.s that could be packed together, the application of bundle filters to the T.O.s (such as volume ranges, weight ranges, number of tags ranges, number of picks ranges), sub-bundle limits, outer-bundle limits, and small bundle allowances. Not only were T.O.s resorted so that the aisle picking pattern could be determined, but the T.O.s were ‘bundled’ based on sub-bundle and outer-bundle limits before the print tags were printed.
• Created the technical designs for multiple interfaces (triggered via the Gateway) to send/receive outbound and inbound IDOCs. Responsible for the creation of the segments and for overseeing the developers. Some of the interfaces included delivery confirmation, material master data, pre-receipt data, and vendor master data.
• Designed three Dialog programs with table controls.
• Developed the technical designs for a variety of reports using ALV including: hazardous materials, production materials, monthly licenses, and sales order exceptions.

Confidential, Chicago, IL

Senior Technical SAP Consultant (FI, MM)

Responsibilities:

• Customized an SAP application that managed the freight payment process from a freight consolidator. This was accomplished by creating three dialog programs and twelve interfaces to add visibility to the entire process and to allow the users to correct errors. This process was used to help identify over $10,000,000 of un-auditable expenses.
• Provided knowledge-transfer and acted as a technical resource when required.
• Worked single-handedly with client to completely overhaul the 24 data warehouse programs pertaining to Billing, Accounting, Orders, Shipments, and Deliveries. This was accomplished by changing the architecture at a high level to add driver programs and common ‘Include’ programs to systematically modularize and enhance the performance of the entire process
• Responsible for deriving functional specifications, technical specifications, programming, and testing of over 10 interfaces to the data warehouse. Some of interfaces included: Physical Inventory History, Material Sales Data, Purchasing History, Open Orders, Open Order Validity Periods, Customer Hierarchies, Sold-To Customer History, Incurred Cost Changes, Division Retained Variances, and Material Price Variances. Many of the extracts included complex selection criteria.
• Programmed three dataloads for FI module: account balance load, accounts payable load, and accounts receivable load.
• Created several MM-related reports. Two of the more complex reports reflected BOM changes and purchase order information.
• Designed several incoming interfaces that were uploaded data into SAP: goods receipt creation, purchase requisition creation, and BOM load interface.
• Developed two complex MM interfaces that provided pertinent data to another system: equipment shipped interface, and material changes interface. Both of these programs were designed to run multiple times a day and were driven by a customized table and change header data. The most challenging aspect of these programs was integrating the table relationships (7 to 10) using multiple inner and outer ‘Joins’.
• Created a complex production order SAPscript driver program with multiple layout sets.
• Created complex BDC programs to load master recipe data.