SUMMARY

• A Successful Technical Project Manager and Scrum Master with 18+ Years in management & Delivery of technology based business solutions on ecommerce, development, Application support, maintenance, development projects.
• Excellent Program, Portfolio & Delivery management experience working with global teams with more than 50 resources.
• Proven track record of leveraging technology to improve business processes with customer focus.
• Huge experience with all Project management methodologies, processes & Practices, Scrum ceremonies.
• Successful implementation of complex delivery model with team spread across India, UK, US and Canada.
• Huge experience on database projects on Teradata, Oracle, MS SQL and business intelligence tools on SSIS, SSRS, ETL informatica.
• Sound domain knowledge & experience in e - commerce, SEO, Manufacturing, Oil & Gas trading, BFSI and Healthcare industries.
• Extensively worked on various open & legacy technologies on various business processes & technical architectures.
• Huge experience working with Business, operations, vendors and cross functional teams.
• Hands on experience in Waterfall, Agile (Scrum) methodology of project development and delivery.
• Experience working with AD&S, ADAM, CVP, PSP-TSP, Agile, SDP, JIRA, IQMS Process that need high quality delivery standards.
• Strong programming skills in Microsoft Stack
• Hands on experience on Database administration on medium size databases in MSSQL Server 6.5, 7, 2000/5/8 and 2012.
• Excellent knowledge and experience on trending technologies like Big data, NoSQL, Mongo DB, SEO,SERP, Cloud computing on Azure, IAAS, PAAS, SAAS, virtualization, Sales Force.
• Detail oriented self-starter with good understanding and goal driven innovative approach to problem solving issues.
• Good Leader with strong analytical, communication and Interpersonal skills.
• An enthusiastic, avid learner and project-oriented team player with ability to develop creative solutions for challenging client needs.

TECHNICAL SKILLS

Operating Systems: Windows 9X, 20XX, NT, Solaris and UNIX

Database: MS SQL Server, ORACLE, PL/SQL, NoSQL and Mongo DB

Languages: VB, VBA, VB. NET, C#, ASP.Net, Java

Web Technologies: HTML, VB Script, Java Script, AEM, Endeca, Adobe Test n Target

Trending: SEO, NOSQL, Mongo DB, salesforce, AWS

Middleware: ASP, ASP.NET, JSP

CRMSalesforce.com: Architecture .NET Framework, Web Technologies, Sales force, Azure, IAAS, SAAS, PAAS CMS Share point, Confluence, AEM-DAM

Quality Process: PSP-TSP, IQMS, IPMS, SDP R21, CVP, ADAM

IDE and Tools: TFS, Visual Studio 6/.Net, Crystal reports, TSP-PSP, MS Projects, HP PPM, Proteus, MS office, IIS, SharePoint, Google docs, PWS, Tomcat, Remedy 7.5, CMDB, JIRA, OneConfluence, HP-ALM, Jenkins, Endeca, Adobe AEM, Test & Targeters, Zeplin

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Release Manager

Responsibilities:

• Planning, Scheduling, tracking changes and resources.
• Supports and collaborates with the business and development teams throughout each stage of the life cycle.
• Lead the release team run the sprints using scrum methodology
• Collaborate closely with Business, Technical, functional teams to deliver change request
• Communicate deployment emails
• Create reporting from JIRA dashboard, export tickets
• Work with SEO & redirects team for timely redirects.
• Communicate pre & Post release deployment notification
• Work with analytics team for campaign, launch wise promotions, KPIs and profitability
• Host WebEx/ Meetups for all Scrum ceremonies, command centers, readiness checkpoints
• Organize, plan and run releases working closely with technical and functional teams
• Work with value team, front door and business teams.
• Align Tickets to JIRA and run daily scrums aka readiness calls
• Deploy changes using AEM, Endeca, Jenkins, BCC ATG, test and Targeters
• Work with UAT/Prod support teams to ensure all changes are validated
• Run Endeca promotes, cache clears, Use Jenkin tools, ad hoc baselines
• Interact with all the different teams via Jabber
• Work with FED for Content Key updates and other content changes
• Activate, coordinate SED starters & enders with POS & SED Teams
• Activate AEM & Test and target campaigns
• Schedule release managers for monthly schedules, update google docs an calendars
• Plan and execute all web content changes, measure and report performance of KPIs
• Suggest, plan and implement process improvements.
• Change management, problem management and incidence management.

Technology stack: Oracle Endeca, ATG, Adobe Experience manager, HP-ALM, JIRA, Confluence SED Microsoft office suite, Google docs, Jenkins, Zeplin, Adobe test and Targeters & Analytics, eclipse, Java, LDAP, web logic.

Confidential

Responsibilities:

• Draft and update Communication plan
• Release planning
• Plan data center load balancing and rotation.
• Manage and update timely updates to release notes
• Create support leads matrix - Roles, Areas & POCs
• Update release milestones, deadlines, check points
• Environment details, build & deployment schedules
• Release progress & health status
• Track defects, inclusions, exclusions
• Performance and load testing
• Work with Infra, AEM, ATG, BCC, Microservices, Database, 1 D, ecommerce IT, POS IT teams, and CQ updates.

Confidential, Santa Ana, CA

Technical Project Manager & Scrum Master

Responsibilities:

• Frame the scrum rules and govern the scrum, coach & manage the scrum team
• Conflict resolution, monitoring and resolving issues that arise throughout the development process
• Negotiate with sponsor identifying the requirements, risks, issues, help writing user stories
• Participated in all phases - project initiation, planning and execution sessions.
• Direct/conduct the analysis of current business processes and Data security requirements.
• Prepare appropriate documentation to communicate and validate information.
• Grooming product backlog, conduct Scrum Ceremonies, daily Scrums, Sprint planning, Sprint retrospective
• Generate velocity charts and burn down reports, KPIs & value chain.
• Effort estimation using planning poker
• Direct the development and implementation of technical solutions for business processes
• Lead Scrum team by building relationship & influencing, result focused and inspirational leadership.
• Developed and implemented process controls
• Business analysis, product road maps and release management
• Provided implementation, test, and back out plans to Ops Engineers for schedule changes, including supporting SQL scripts if database updates are necessary
• Database design, sql querying, writing stored procedures, triggers for business requirements.
• Coordinate with offshore and onshore teams, Plan and communicate deployments. Reporting using burn down charts

Technology stack: TFS, SharePoint, MPP, Microsoft office suite, PowerBI, JIRA, MSSQL Server, SSRS, SSAS, SSIS, ETL-informatica.

Confidential, Renton, WA

Program Manager

Responsibilities:

• Account management over $6.5 Million using IPMS
• Extensively used IPMS Finance management, resource management, Time management
• Work with PMO & Governance board for all changes
• Project Management Managing projects in all phase of standard SDLC phases
• Created roles and responsibilities matrix, traceability matrix
• Identified vulnerabilities, recommend corrective measures and ensure the adequacy of existing information security controls.
• Release management, all activities from requirement collection through production implementation
• Preparing detailed schedules, Budget planning, effort estimation, timesheet compliance, resource staffing
• Project planning, WBS, Tracking, communicate with change control board
• Point of contact for delivery & Project management teams.
• Identify, maintain Risk & Issue register, Present progress reports to executive teams.
• Risk assessment, mitigation plans and track actions using BORIS
• Interact with business, functional analyst and data ware housing teams.
• Onsite offshore coordination
• Onboarding off boarding resources in onsite and offshore locations
• Train teams on Confidential SWAT methodology and integrate resource planning to IPMS
• Help define timelines, Sprint planning, managing scope, and schedule of deliverables.
• Run all scrum ceremonies, build and deploy changes to preprod and prod environments
• Work with QA teams to ensure the deliverables are meeting the design standards using, FXCop, SQLCop
• Suggest, plan and implement process and service improvements.
• Plan-do-check-act for ROI on services provided
• Create numerous documents viz. Solution alternative analysis, Risk Management Plan, Scorecard, Security check list
• Attend CAB meetings, status reporting.

Technology stack: Integrated Portfolio Management System, MPP, Microsoft office suite, VSS, Clear quest, Proteus, BORIS, JIRA.

Confidential, Houston, Texas

Delivery manager

Responsibilities:

• Account management over $5 Million using IPMS
• Managing projects in all phase of standard SDLC & Agile (Scrum) model of software development & maintenance.
• Discuss requirements, planning, coordinating, communicating, define timelines, Resource Staffing.
• Manage scope, schedule of deliverables, cost and quality.
• Actively involved in disaster recovery & business continuity planning.
• Implemented design rules using FXCop, SQLCop
• Conduct vendor management audits
• Project documentation for project charter, Product Roadmap, Risk & Issue register, WBS, Project management plan
• Maintain actions register, URS, FRS, Non-FRS, identify CR, follow RFC process, attend CAB meetings
• Status reporting, manage deliverables, facilitate workshops and prepare milestone charts
• Service delivery management Implement ITSM using ITIL procedures involving service strategy, service design, Service transition, Service operations and Continuous improvements.
• Change management, Incident management, problem management, configuration management, Release Management, and knowledge management
• Create proof of Concept document
• Conduct business impact analysis for vital functions; document recovery priorities of the key processes, applications and data.
• Create Remediation plans for each requirement/Gap identified.
• Release management, build, test and deploy.
• RCA, Service request management, transition management, implement & monitor the Operational Integrity
• Program initiatives, manage vendors and applications service delivery, Service Level management (SLM) framework to meet the SLAs and OLAs to meet the business requirements.
• Procure licenses for tableau and IBM products
• Design and implement service & Process improvement Plans (S/PIPs) for best practices.
• Preparation of Project Engagement Definition (PED), SOW, Scope definition documentation, Risk management plan, Resource strategy, Resource Selection, Transition planning attending Senior management review (SMR),CAB meeting
• Manage test manager, QA team, budget planning, balance scorecard, Scrum team, and adherence to ADAM Process.
• Managing delivery for Medium to complex applications for tax functions, legal and trading functions.
• Provided client end user training on the software
• Role of a scrum master helping product owner with product backlogs, burn charts, meetings, Release planning, all scrum ceremonies.

Technology stack: Integrated Portfolio Management System, MPP, Microsoft office suite, VSS, Clear quest, Proteus, BORIS, JIRA, MQC., Portfolio of technology includes PowerBuilder, Sybase, Oracle 11g,SAS, Micro strategy, MSSQL Server, Dot net 3.5, Silverlight,ASP.NET, VB.NET, PL\SQL, Business objects, ETL-informatica, Crystal reports, Tableau.

Confidential, Warren, MI

Project Manager- Quality Assurance

Responsibilities:

• Adherence to stringent SDP R21 Process
• Prepare project charter, test strategy, test cases and test plans.
• Define, implement, and maintain information security policies, standards and procedures of the project.
• Conduct security checks using Fortify
• Develop unit test cases using n-unit
• Writing stored procedures, triggers, cursors, design databases, sql tuning and streamline import and export procedures.
• Code build and deployment using TFS
• Implemented design rules using FXCop, SQLCop and UISpy.
• Responsible for all aspects of IT compliance including policies.
• Responsible for coordinating and completing all aspects of the System Security Plan, Information Security Risk Assessment
• Investigate potential or actual security violations or incidents in an effort to identify issues and areas that require new security measures or policy changes.
• Strategy Development
• Research new developments in IT security in order to recommend, develop and implement new security policies, standards, procedures and operating doctrines across a major global enterprise.
• Define, establish and manage security risk metrics and track effectiveness.
• Coordinate with third parties to perform vulnerability tests and create security authorization agreements and standards.
• Identify and architect appropriate security technologies based on risks, policies, and architecture.
• Perform all activities to ensure the protection and safety of information systems assets and to protect data from unauthorized access
• Support audit efforts related to information security.
• Perform Technology Risk Assessments on concepts, solutions, products, services or processes.
• Risk assessments on new projects, identify and reduce risk.
• Project management activities Effort estimation, resource selection, Task Creation & allocation, Scope Management
• Test Manager, Quality assurance, Quality Assurance, Delivery management, Configuration management
• Drive CCB meeting, Code Review, Presentations, Status Reports
• Analyzed security incidents and prepared quarterly reports.

Technology stack: TFS, MOSS 2010, MSSQL Server2005, Active directory services, ASP.NET 3.0, MPP, Agile (Scrum) Methodology.

Confidential

Project Manager

Responsibilities:

• Sub modules delivered General Ledger, Accounts Receivables, accounts payables, Mediclaim, Medical insurance, Discounts, Financial accounting.
• End user discussions, Requirement collection, expert advice
• Writing stored procedures, triggers, cursors, design databases, sql tuning and streamline import and export procedures.
• Prepared technical documentation like User Requirement Specifications (URS), System Requirement Specifications (SRS), Functional and Nonfunctional requirements
• Prepare SOW, Resource planning, Database design, Low level design (LLD), High level design (HLD), review Proof of Concept (POC), Code Review
• Involved in functional training, designed interfacing to Oracle Applications financial systems (GL/AR/AP) from SAP
• Designed interface to Mediclaim (Medical Insurance),PACS, Integrate systems using HL7,point-of-sales (POS),Dicom,ICD9
• Resource strategy, prepare WBS, manage testing team. Attend SMR, CCB, weekly meetings and present status reports.
• Designed and built messaging systems on EDI-EDIFACT, HL7,Mediclaim and DICOM systems
• Manage onsite Functional Consultants, Huge offshore team of developers and testers

Technology stack: SAP, Oracle Apps, ASP.NET 3.0, VB.NET, windows services, Oracle 10G, Visio, MS Projects, Service Oriented Architecture, Crystal Reports

Confidential

Project Lead

Responsibilities:

• Manage the development process and team members
• Passport authentication implementation and testing
• Writing stored procedures, triggers, cursors, design databases, query Optimization and tuning.
• Solution Analysis-Analyzed feasible solutions for Data Encryption for OEM databases.
• Monitor the security of critical systems (e.g., e-mail servers, database servers, web servers, etc.) and changes to highly sensitive computer security controls to ensure appropriate system administrative actions, investigate and report on noted irregularities using OS hardening, SQL Hardening, SQL injection prevention
• Implemented design rules using FXCop, SQLCop
• Conduct network vulnerability assessments using tools to evaluate attack vectors
• Identify system vulnerabilities and develop remediation plans and security procedures.
• Provided implementation, test, and back out plans to Ops Engineers for schedule changes
• Craete supporting SQL scripts if database updates are necessary
• Implement quality process, DB Design and Development, Code reviews, code inspections
• Execute build verification tests (BVT), Prepare technical documents like technical Specifications, Traceability metrics ffshore - Onsite Coordination, Consolidating and sending status reports

Technology stack: ASP.NET, HTML,MS SQL Server, Active Directory Services, C#, Visio, Product Studio, PSP-TSP Process, Enterprise project management tool (EPM), Microsoft lync

Confidential

Project Lead

Responsibilities:

• Manage the development process and team members, DB and UI development
• Gather detailed functional requirements from the business side
• Create and manage traceability matrix for all the changes.
• Writing stored procedures, triggers, cursors, design databases, sql tuning and streamline import and export procedures.
• Educated business unit managers, IT development team, and the user community about risks and security controls.
• Prepared detail practices and procedures on technical processes.
• Offshore - On site coordination, attending CCB meeting, consolidating and sending status reports

Technology stack: VB.NET, ORACLE PL /SQL on UNIX, Crystal reports.

Confidential

IT Manager

Responsibilities:

• Gathered client requirements, Design UI and DB
• Implemented custom encryption for all internal application authentication
• Designed and implemented internal HR systems.
• Automated leave application workflow and reimbursement approval processes using lotus notes, which saved many man hours.
• Created web monitoring systems dashboard for perfmon, T-logs.
• SQL Hardening, OS Hardening for all servers
• Database administration, writing stored procedures, triggers, cursors, design databases, sql tuning and streamline import and export procedures.
• Manage the development Processes and team members, testing, Coordinate with NSDL, CDSL and DPs
• Preparing Technical documentations. Database Administration (DBA).
• Procure hardware, install required software in secured data center environment
• Implemented disaster recovery solution using log shipping.
• Install IIS, tomcat and WebLogic servers and services.
• Implement Oracle Identity Management (formerly Oblix) for Finnacle connectivity
• Unix shell scripting for demon job processing
• Use Mercury quality center for bug tracking and defects.
• Write VBScripts, Java scripts and Unix shell scripting
• Additional components designed, developed, implemented, and supported
• Edart Suite Securities alerting system
• Payroll management systems
• Loan against dematerialized shares
• Fixed assets management systems
• Collateral verification systems
• Feeasy, a payment gateway system for corporate school fees.
• BIRDS- Bank wide interactive Confidential
• Encryption algorithm and authentication to depository systems
• Designed and implemented fraud prevention and monitoring tool
• Developed and implemented web based testing system for new recruits

Technology stack: VB6.0, VB.NET, VC++, ASP.NET, SQL Server6.5/7.0/2000, HTML, ASP, JSP, MPP, IISAPACHE Tomcat, Crystal reports.