SUMMARY

• Experienced Project Manager offering success leading all phases of complex technology projects with over 10 years of experience in Project Management
• 19 years of Information Technology Management experience
• Bachelor’s Degree in Project Management
• Project Manager Professional (PMP)
• Certified Agile / ScrumMaster (CSM)
• Managed National Accounts and led global client initiatives
• Impressive track record of delivering on time, within scope and on budget
• Specific areas of expertise: Managing multiple large scale projects including: Infrastructure Projects, Cloud Deployments, Site IT Relocations, Software Rollouts, Data Center Migrations, Networking, Virtualization, Storage, Security & Disaster Recovery Solutions & Remote Project Management
• Routine Experience in Developing business and IT strategies, organize project teams, process implementation, data analysis, requirements gathering, applications development methodologies and technology management
• Tracking of Project progress, Testing and Quality Assurance
• Change Management Communications specialist for a variety of different initiatives supporting North America and global audiences
• Software Life Cycle Management (SDLC)
• Proven track record of driving projects that maximize success, profitability, ROI and delivering sustainable business value
• Business Strategist; Plan and manage multiple small to multimillion - dollar projects by aligning business goals with technology solutions to drive process improvements
• Methodologies: Agile / SCRUM, Waterfall, PMI / PMBOK, Primavera, Lean Six Sigma, ITIL, SDLC & other Methodologies
• Manage small to large project teams with high-quality deliverables
• Infrastructure Construction experience: Vendor contracts, Proposals, bids, Request for Proposals, design drawings, etc.
• Manage Project Budgets including procurement, costs estimating and Human Resources
• Risk Management, Risk Analysis, Risk Register and Risk Mitigation strategies
• Ensure operational proficiency and timely completion of assigned projects within or under timeframe and budget
• Detail Documentation: Lessons learned, Project portal, SharePoint, and PowerPoint presentation
• Communicate project goals and business needs to executives, stakeholders and technical teams
• Cost Benefit Analysis that are used as the basis for decision-making on proposed IT implementation projects
• Specialize in Security Management within IT Environments
• Client communication and advanced client relationship skills
• Executive Verbal and Written communication skills
• Awards: “Excellence in Project Management” - Confidential, 2014

TECHNICAL SKILLS

Project Management: IT Infrastructure

Custom Software Development: System Engineering

Cloud Migrations/Integrations: Enterprise wide Implementations

IT Project Lifecycle: Data Center Deployment

ROI Analysis: Costing & Budgeting

Project Scheduling: Change Management

Value-Added Leadership: Cross-Functional Supervision

Team Building & Mentoring: Client Relations & Presentations

Business & IT Planning: Vendor Management

PROFESSIONAL EXPERIENCE

Confidential

Lead Sr. Infrastructure Project Manager

Responsibilities:

• Managed Cisco Unified Communications Messenger (CUCM) deployment projects for various Kaiser Permanente hospital clusters within the California Region - Remote
• Upgrade of CUCM Cisco Cluster from Cisco Version 8.6 to 10.5, Total of 3 clusters and 45 ancillary sites including: Hospitals, Medical Office Buildings, Dental Offices, etc.
• Managed the decommission of VG224 analog gateways, VG350 Analog Gateways installs, C3945 Routers installs and replace UCS C240 CUCM servers
• Led Technical teams and PM Coordinators on rack & stack, upgrades & consolidation of Cisco CUCM version 8.6 to Cisco CUCM 10.5
• Coordinated with 8 different application and infrastructure teams which included upgrading applications like Telstrat, Intelli Desk, Cisco Agent Desktop & Cisco IOS
• Work with NE (Network Engineer) on scheduling, creation and review of Logical Surveys
• Work with Customer Premise Equipment (CPE) PM, Center of Excellence (COE) PM & Engineers on scheduling, creation and review of Physical Site Surveys
• Review & approve BOM for major / minor equipment within Kaiser PO approval process
• Create workbook & scheduling for equipment to be removed & acquired for VG Migration
• Create project Kick-off PowerPoint slides and host project Kick-off meetings per cluster
• Moderate weekly team meetings which includes: Technical team meetings, Business meetings and PM meetings
• Managed Network Engineers & Voice Engineers for MOP/LLD creation & approvals
• CRQ (Change Request) - Work with Engineers to get CRQ shells created & approved
• Provided Weekly Status Reports via MS Project, PowerPoint Slides and SharePoint
• Managed Equipment Procurement and Shipping Logistics alongside team members
• Complete detailed Staging Request and Technician Request forms

Confidential

IT Project Manager II

Responsibilities:

• Managed Virtual Desktop Infrastructure (VDI) deployment projects for various Confidential ’s Hospitals within the Texas region - Remote
• Create and manage the regional rollout project plans for 7.6 Virtual Desktop Infrastructure (VDI)
• Develop and present a high level overview of the project approach, costs, resources and risks
• Conduct detailed site analysis to determine candidate locations and sequencing of events based on inputs from the sites in order to avoid conflicts with other initiatives and buy-in from the region on timing of rollout
• Maintain and control all budgeted and operational project costs
• Coordinate with third party vendors to establish schedules and track progress against programmatic, technical, and logistical milestones (e.g., local hardware installation, delivery and setup of IT endpoints)
• Worked with customers and technical teams to ensure the product was catered to the customer’s specifications and quality
• Proactively track progress for each site and mitigate risk; provide oversight over implementation vendors and internal resources and be accountable to deliver to project timelines and budget
• Implement knowledge, experience and use of change management processes
• Analyze internal and external customer needs, validate software requirements, and coordinate all project efforts with vendors
• Establish and track performance metrics to ensure projects deliver on benefit expectations
• Work to transition the system from design/build to implementation status to ongoing maintenance status at the end of all rollout phases

Confidential

IT Project Manager

Responsibilities:

• Managed Software Product Deployments for both the Aviation and O&Gsoftware projects which monitored the life cycle of engine components
• Worked with customers and technical teams to ensure the product was catered to the customer’s specifications and quality
• Managed the Initiation, Requirements Gathering, Planning, Development, Testing and Deployment of the New Product
• Accelerated time-to-market for embedded software by 25 percent through use of appropriate Scrum Sprint Releases, improved debugging methods, and timely personnel
• Managed IaaS projects which migrated customer’s IT Infrastructure into Cloud environments.
• Worked with technical teams & vendors to analyze, design and execute Cloud deployment while ensuring local infrastructure remained in operations
• Deployments including: File Servers, SQL, Exchange, Network structure, Firewall Security, Active Directory, VMs, VOIP and Disaster Recovery solutions
• The successful cloud migrations allowed customer’s IT environment to be more cost effective, reliable and accessible with higher ROI’s across the organization
• Created PMO to improve delivery costs, provide efficiency and reduce cycle time
• Created a Project Portal to ensure all project documentation was accessible
• Project Manager of technical teams which included: Engineers, Developers, Network Administrators, System Administrators, Business Analysis, and Testers
• Manage all phases of the Project Life Cycle and Software Development Lifecycle (SDLC) for custom solutions
• Created Risk Analysis for early identification and proactive management of issues and risks
• Responsible for providing leadership, coordination and overall Management of project scope, cost, schedules, quality and deliverables
• Interface with clients to coordinate resources and establish effective communication between vendor,projectteams, customers and the stakeholders
• Monitor the health of projects, critical path and impact to timelines

Confidential

Infrastructure Project Manager

Responsibilities:

• Managed multiple projects to upgrade the aging IT infrastructure at the corporate headquarters and at the 5 plant sites simultaneously.
• Direct organizational rollouts of new IT Infrastructure, hardware, software, cloud and IT systems
• Greatly improved network latency between sites and IT performance which increased productivity
• Worked with technical team and vendors to provide increased Internet bandwidth, updated cat 5 cabling and worked with staff to improve processes
• Managed O&G Engineering & Construction software development projects using Agile/SCRUM
• Plan and execute IT projects according to strict deadlines and within budget, overseeing quality control throughout the lifecycle of eachproject
• Manage all aspects of IT projects for new construction build-outs at customer sites
• Assist Stakeholders with identification and organization ofprojectselection criteria to ensure consistency with corporate strategy and business objectives; reporting to C-Level suite
• Responsible for providing leadership, coordination and overall Management of scope, cost, schedule and projectdeliverables
• Additional responsibilities include planning, budgeting, scheduling, change control and Risk management.

Confidential

Project Manager

Responsibilities:

• Managed a $3.5 MM IT Infrastructure project which moved two Houston offices into one new building with over 120 staff members
• Worked with technical team, vendors and construction crews to analyze, design and execute a new productive IT environment while successful closing down the original offices
• Developed and managed a hybrid cost-effective solution which utilized the existing IT equipment while upgrading hardware / software for better compatibility, efficiency and future growth
• Managed Infrastructure project for the 4 plant sites across the US to become compatible and improve communication with the new corporate environment
• Managed Physical to Virtual (P2V) server upgrades at all locations
• Lead team of Engineers and Chemist in producing quality products
• ProjectManagerfor embedded proprietary softwarewith responsibilities encompassing third party consulting
• Defined project scope, cost management, schedule and objectives
• Developed project plans, risk analysis, human resources and timeline
• Responsible for communicating project status to executive management, stakeholders, business sponsors and technical staff

Confidential

Project Manager

Responsibilities:

• Promoted to Project Manager role to plan, schedule and execute all stages of enterprise software, hardware and system implementations
• Responsible for providing leadership, coordination and overall Management of scope, cost, schedule and project deliverables for external customers
• Delivered multiple, complex, high profile Confidential customer benchmarks while assisting Confidential sellers in closing deals by leading the replication of customer workload and profiling them on Confidential solutions
• Designed, developed and implemented cost capital budgets, engineering business plans, MIS and scheduling systems, materials and resource plans financial progress reports, manpower and material resource reports
• Spearheaded geographically dispersed projects to launch a Word Wide Technical Training
• Delivery of Software program to be hosted in data center
• Conversion and integration to Softlayer vendor technologies for Confidential course integration.
• Defined and managed projects cost baseline including asset depreciation, expense management, software licenses, and procurement
• Provided update and ongoing cost Analysis to IT and Business line management, assistance to IT team’s members with issues needing technical expertise or complex systems knowledge. Mentor team to improve understanding and skills to ensure familiarity with resource materials available
• Ensured adherence to project management process and documentation standards

Confidential

IT Systems Engineer / Jr. Project Manager

Responsibilities:

• Consultant position providing support for local and remote site servers and workstations (XP/Windows 7) including troubleshooting workstation and Server issues
• Creating users account, e-mail accounts, distribution and security groups, set file and folder permissions, Restored and created images using Symantec Ghost on laptop and desktop, installing software, testing and applying patches as required
• Configuring, manage and supported Windows 2003 Enterprise Server (Domain, Application, Exchange and File Server)