SUMMARY

• Experienced Redhat Enterprise Linux (RHEL) System Engineer, Technical Lead, and Manager in a diverse scope of advanced server architectures (HP - UX, AIX, RedHat Enterprise Linux, SUSE Linux and familiarity with SUN Microsystems).
• Innovative and resourceful, with a strong work ethic, attention to detail and analytical problem solving skills and positive attitude. Willingness to learn and to support new technologies - “TEMPHas a get-it-done, do whatever it takes attitude.”

TECHNICAL SKILLS

• Redhat Linux (v4.2—7.2) HP-UX (v10x/11x OS) IBM AIX (v4.5—5.3)
• Install and configure platform OS Installed Apache Tomcat
• Patch management and system upgrades (firmware, maintenance packages, and application patches)
• Tivoli Storage Manager (TSM) 6.x thru 7.1 install and pre-setup
• Symantec Netbackup 7.x thru 7.6. Installation, configuration and monitoring
• OmniBack II 3.5 thru 5.0 /Data Protector 5.1 and 7.0. Install, deploy, tune and managed backup systems.
• Install, configure SCSI, network, and tty devices
• Serviceguard Installation and Maintenance on various Unix platforms
• Veritas NetBackup V3.4/7.0 Install, deploy, tune and manage
• Performance Analysis/Monitoring/Tuning
• HP-UX Device Installation, Configuration Management
• TCP/IP service configuration, problem analysis, Resolution
• Measure Ware, PerfMon, Glance, GlancePlus, Top and SAR, etc.
• Assist with various network management tasks and troubleshooting of server-to-server communication (TCP/IP daemons, network service daemons, etc).
• Re-platforming and migration to and from other hardware platforms.
• Knowledgeable and experienced in HP-UX Serviceguard Clustering, Veritas Clustering Service (VCS) and VMware HA and DRS services
• Disaster Recovery Analysis, planning, implementation, and testing for HA systems
• Capacity planning and hardware sizing
• LVM, File System Configuration/Troubleshooting/Repair (Use LVM to manage physical/logical volumes and groups. Manage disk/data partitions, mirroring; RAID, SCSI, and other storage technologies, etc.)
• Documentation of current and future systems
• OS Kernel, Driver, Application Crash Analysis (Monitor and manage CPU, memory, I/O, and network confs)
• Employ scripts to accomplish routine tasks, proactively monitor system security, monitor servers and applications for errors and performance problems.
• Script Languages: ksh, bsh, AWK and Sed
• V-Pars (Creation, changing, etc.)
• EMC 3630/3930 Symmetrix management/EMC Control Center for UNIX (ECC 4.2 and 5.1) for space allocation and management
• Install, configure SCSI, network, and TTY devices. Set IP address, Subnet mask, DNS, Net/Host routing tables, Configure NFS Import/Export File system, etc.
• Virtual system design, implementation and administration.

PROFESSIONAL EXPERIENCE

Disaster Recovery Administrator

Confidential, Atlanta, GA

Responsibilities:

• Knowledgeable of virtual system design, administration and implementation as well as general systems and storage.
• Managed VMWare ESXi 5.5 and VMWare vSphere 5.5.
• Performed vSphere administration integrating technical judgment, design, tested and deployed hardware platforms dat support real-time, high- consequence ground station systems for processing and dissemination of information.
• Specified performance tuning strategies and their implementation in teh design and management for teh virtual environment.
• Maintained policies, procedures, and programs for ensuring teh security and integrity of company data, databases, information systems, and technology.
• Monitoring of physical, virtual & ESX servers (CPU, Memory, Disk and Network Utilization) for Security.
• Developed and maintained user and end user accounts and their permissions.

Confidential, Marietta, GA

System Administration

Responsibilities:

• Resolved issues with networking, applications and installed new applications.
• Maintained computing environment for each user.
• Investigated website in regards to its public TEMPeffectiveness.
• Established cloud presents in regard to file sharing and storage.

Confidential

RHEL SME/Administration

Responsibilities:

• Provided installation and configuration of specialized software (Manhattan&Associates - 2016 RHEL / JBOSS / ORACLE) to store and organize data.
• Installed and configured SPLUNK to interact with data sources.
• Penned capacity planning, configuration, migration, performance monitoring, security, and troubleshooting guidelines.
• Streamlined backup and data recovery utility "Veeam 10.5".
• Supported software development on these systems.
• Involved in computer build up, network administration, as well as installation, and maintenance of computing equipment.
• Created and maintained system user and end user accounts and permissions.
• Reported directly to Database manager.

Confidential, Atlanta, GA

DR Administrator

Responsibilities:

• Thorough noledge of virtual system design, implementation and administration as well as general systems and storage.
• Managed Virtualization Environment using VMWare ESXi 5.5 and VMWare vSphere 5.5.
• Performed vSphere administration being able to apply integrated technical judgment using methods to research, design, develop, test and deploy widely distributed hardware platforms dat support real-time, high- consequence ground station systems for teh acquisition, processing and dissemination of information.
• Created and Managed Virtual Machines and Templates
• Maintained and created new clusters (vSphere Cluster HA and DRS) as prescribed by managers.
• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter)
• Creating Templates from VM’s, deploy VM’s from templates and allocate resources
• Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security.
• Creating duplicate Virtual Machine’s using cloning technology (hot & cold).
• Migration of Virtual Machines using V-Motion.
• Performed system administration and management for all virtual infrastructure systems and teh physical systems they reside on.
• Deployed and managed highly available virtual desktop solutions.
• Troubleshooting issues relating to V-Motion such as compatibility issues with help of event log.
• Performance tuning of VMware servers, Virtual sessions and management of server resources between Virtual Machines.
• Implemented and configured VMware technologies to include: vSphere, View, SRM, NSX and vCloud.
• Responsible for storage management of datastores and pools.
• Provide performance tuning strategies and their implementation Disaster Recovery design and management for teh virtual environment.
• Maintained policies, procedures, and programs for ensuring teh security and integrity of company data, databases, information systems, and technology.
• Resolves database performance issues, database capacity issues, database replication and other distributed data issues.
• Oversees all aspects of teh organization's resumption plan.
• Familiar with standard concepts, practices, and procedures within teh disaster recovery field.
• Relied on experience and judgment to plan and accomplish company goals.
• Worked under limited supervision. Reported to Database manager.
• Performs a variety of administrative tasks.
• Performed Root Cause & System Log Analysis and reporting.
• Work with team members to complete operational projects and tasks not specific to virtualization.

Confidential, Raleigh, NC

Infrastructure Specialist

Responsibilities:

• Set up plan, procure equipment, build and manage installation of all production systems and maintain teh software environments for various products. Provided internal and external ongoing troubleshooting support to different units. Preventive and learning mode support of existing and new software releases as per project directives; product and account versatility.
• Conduct research, test, and install patches and firmware upgrades as warranted by teh manufacturer.
• Identify and solve problems and non errors before incidents occur (Problem Management).
• Identify, control, maintain and verify teh configuration of infrastructure or services (Configuration Management).
• Ensure dat capacity always exists and is matched to teh current and future identified needs of teh Customers (Capacity Management)
• Coordinate all internal and external resources necessary to complete Professional Services dat we are contracted to perform.
• Work with various Security and Compliance organizations ensuring teh servers met teh required standards regardless whether it was HIPAA, FFIEC, ITAR, SOX or PCI.
• Develop and support overall Business Continuity Management and Disaster Recovery processes.
• Interface with Vendors, Partners, and Customers.
• Work with limited direct supervision.
• Work with cross-functional groups.
• In support of teh Information Protection Services organization in IBM Business Continuity and Resiliency Services possess good verbal and written communication skills.
• Basic noledge of IBM X series server hardware (IBMSystemStorageDS3500, 8000, Storwize V3, 5, and 7000), networking technologies, and Symantec NetBackup (versions 6.5, 7.1, & 7.6), Tivoli Storage Manager (TSM) 6.X thru 7.1, storage device configuration for disk and tape storage pools.
• Build team noledge capabilities and professional development, focusing on innovations and saving opportunities.
• Knowledge of teh following operating systems: Linux, AIX, Solaris.

Confidential, Atlanta, GA

Infrastructure Specialist

Responsibilities:

• Thorough understanding of advanced RHEL Linux capabilities (clustering, load balancing, etc.)
• Know advanced and enterprise levels of Linux administration, including installation, management, security, troubleshooting and maintenance.
• Experience using system diagnostic tools to monitor/understand system performance (process, storage space, CPU utilization, memory utilization)
• Experience upgrading systems and associated system tools, applying patches to systems and deploying/upgrading firmware
• Advanced hardware and software troubleshooting skills
• Knowledge of RHEL Linux internals (e.g. Kernel)
• Understanding of networking concepts and Linux capabilities
• Knowledge/Awareness of popular applications/middleware dat can execute within teh RHEL Linux environment (e.g Oracle, MQ series, Websphere, etc)
• Experience administrating virtual systems
• Be able to use open-source tools to measure capacity planning and to troubleshoot resource problems
• Ability to Analyze system log files Ability to Analyze application log files
• Familiarity and experience with storage systems (RAID, SAN, NAS)
• Knowledge and experience in RHEL Linux High-Performance computing including parallel environments, and batch schedulers.
• RHEL installation and modifications, account creation and maintenance, environment configuration, OS patches, etc.
• Experienced with physical and virtualized RHEL Linux systems including LPARs
• Created HP-UX Serviceguard Clusters and Veritas Clusters (VCS) as prompted by demand
• Maintained app clusters SLA’s
• Responsible for achieving assigned service level performance measures - Development and Production Server Availability goals.
• Highly proficient Soft Skills - Communication, English Language, etc.
• Provide technical support for teh Level 2 Help Desk. dis includes analysis to determine which problems and requests are client IT problems outside Accenture’s scope.
• Respond to system errors and failures - HW diagnosis and replacement as required.
• Testing and troubleshooting technical architecture.
• Create and implement system monitoring to ensure proper system and PeopleSoft Application performance levels.
• Configure, maintain and monitor PeopleSoft Application Server.
• Responsible for providing technical support and expertise to Application teams.
• Interface with teh client infrastructure organization and third party vendors/subcontractors to resolve issues and facilitate communications.
• Manage and facilitate Disaster Recovery planning and rehearsals.
• Identify and implement initiatives as part of teh unit’s continuous improvement program.
• Linux and UNIX System Administration
• PeopleTools (Process Scheduler, Application Server, etc.)
• Technical Architecture design experience
• Oracle database experience
• Experience with development and execution toolsets (batch scheduling software, system and application monitoring software, compilers, shell scripts, etc.)
• Utilized GACDW, SEA Tools and other tool sets in teh environment.
• Ensured proper Change Management procedures and methodologies were documented, implemented and followed prior to any work being performed as a matter of record should follow-up be required.
• Performed Symantec Netbackup v7.5 and Data Protector v7.0 configurations and backups as prescribed by clients.

Confidential, Atlanta, GA

Systems Administrator

Responsibilities:

• Veterans Administration (VA): Initiated and managed dispatch of various server parts and delivery to VA locations as assigned by teh open ticket.
• NYDoE: Opened tickets to start network replacement equipment at various New York City school locations. Acted as System Administrators for field technicians who replaced teh parts (AP’s, routers, switches, octal cables, content engines, PIX, and GBit card checks) and as Quality Assurance once teh jobs were completed.
• MessageLabs: Acting as a liaison between Symantec Messagelabs (SM) and their customer-base for first-level tickets. Opened tickets to accept problems and issues, utilizing SM as second-level support, found those problems and issues to their conclusions.
• Systems Management Specialist - AIX - Account BWA (Business Warehouse Accelerator): Maintained client’s (BP, Conoco, WalMart, Phillips 66, Macy’s, Target’s, Consolidated Oil, etc.) Blade Center equipment prompting optimal performance through teh use of a TREX (SUSE Linux) interface, direct AMM, IP VIA teh web, Putty and a host of other tools.

Confidential, Atlanta, GA

HP-UX Systems Engineer

Responsibilities:

• Performed day-to-day administration and maintenance on a farm (#635) of HP-UX (11.11, 11.23 and 11.31) 24/7/365 coverage mode servers and peripherals with 99% system uptime SLA.
• Maintained patching, firmware upgrades and fixes to servers as mandated by manufactures and customers.
• Performed Operating System (OS) upgrades on HP-UX 11.11 and 11.23 servers.
• Prepared engineering documentation and specifications for project proposals.
• Made use of my solid senior technical skill level with clustering technologies (Serviceguard and Veritas Cluster Service) on various UNIX platforms (Superdome, N and L-class).
• Maintained constant dialog and communication with customer base. Utilizing strong oral and written communication abilities to provide technical input to customer strategies, accounts and deliverables on projects.
• Working in a team environment, answered calls from customers, doing initial code/process investigation, and proactively inform customers of statuses/problems to ensure system reliability and accessibility.
• Conducted routine performance analysis and tuning, and other problem diagnosis maintaining optimal performance levels at all times.
• Ensured PCI/SOX, PRM (Product Resource Management), SNARE (S ystem i N trusion A nalysis and Reporting Environment), ISS Appliance (Improvement Support Systems), LikeWise (autantication software) compliancy for responsible systems. Ensured system data Integrity by evaluating, implementing and managing appropriate software and hardware solutions.
• Configured Data Protector v6.1 and scheduled backups for servers as requested by customers.
• Strong general noledge base with external storage and SANs.
• Utilize strong noledge and experience in problem and change control practices.
• Authored shell scripts to maintain existing and assist in new automation.
• Employed general noledge of superdomes, databases, networking and web development as related to a UNIX server environment.
• Exercised TEMPeffective teaming with peers, customers and management to bring together teh best possible end results as possible.

Confidential, Alpharetta, GA

Remote Systems Administrator

Responsibilities:

• Managed (remotely) problems of diverse scope around HP-UX and or AIX and RedHat (RHEL) Linux Enterprise v4-v5.3 supporting critical patient care systems.
• Proposed and implemented system enhancements to improve teh performance and reliability of teh multiple UNIX flavored systems.
• Recurrently monitored trouble ticket system for new issues and utilize ticket management software (Vantive, NetCool and CRM Customer Relationship Management ) to monitor and track customer issues.
• Provided technical input for, and assist in teh maintenance of departmental documentation relating to system administration policies.
• Monitored and reported on any issues to ensure dat teh availability of systems was met, and appropriated remediation procedures are followed.
• Observed and maintained trending data to predict issues with customer systems.
• Communicated daily with customers via e-mail and phone, providing a status of teh system and letting teh customer no dat checks have been performed.
• Loaded teh monitoring tools used when bringing a new system into support (BMC Patrol).
• Participated in customer initiated change management process and planning sessions.
• Performed upgrades and patches of teh OS as required.
• Configured and maintained Symantec Netbackup v6.0/Data Protector v5.9 schedules and backups as requested by customers.
• Ability to conduct research into network, hardware, software and product issues as required; able to quickly grasp new products and technologies.
• Worked off hours as required to accommodate planned customer downtime.
• Authored scripts for HP-UX, AIX and RedHat Linux servers in bourne and Korn shells as required to meet teh customer needs and demands.

Confidential, Atlanta, GA

Technical Analyst/Data Admin Administrator - UNIX

Responsibilities:

• As a Technical Analyst for Georgia-Pacific, managed teh Data Protector (DP; formerly OmniBack) product in a diverse server environment (HP-UX, AIX and RedHat Linux) to assure accurate data storage and recovery for production, development and application systems.
• Installed, configured and maintained teh application on over 180+ servers enterprise wide.
• MC/Serviceguard - configured Serviceguard cluster and packages for teh SAP, Oracle, and Maestro applications. Also performed maintenance on teh existing Serviceguard clusters and Oracle database packages.
• Created application and IP resource startup/shutdown scripts to be managed by cluster manager.
• Ignite-UX and mksysb - maintenance and support for teh Ignite/AIX servers to ensure an image was created twice a week for all servers.
• Installed and configured Storix backup utility for backup of teh Linux servers and clusters.
• Configured and maintained vPar partitions on HP 5470 and 8400 servers to run application software in a HP-UX environment.
• Performed business and technology consultation with other businesses to define team objectives and establish strategies for data backup and recovery.
• Penned and designed teh Disaster Recovery Plan (DRP) for strategic rebuilding of teh Data Centers in teh instance of a disaster or some other catastrophe.
• Presented and laid-out strategies to optimize backups, meeting SLA’s for company and clients—17 Terabytes
• Authored numerous scripts (Korn, Bourne and Bash) to accommodate reports, statistics and other documentation in support of company goals and objectives.
• Experienced in working in environments running Oracle, SAP and My-SQL.
• Conducted special SQL queries into databases to ascertain various data for reporting and management of systems.
• Provided company-wide reporting to all regions and businesses on storage and backup statistics and protections.
• Utilized Maestro and Clarify applications for scheduling and record management of each schedule and job performed (daily).
• Managed system security and event monitoring, user and group security, as well as system resources.
• Trained many Junior-level employees in teh amenities of Data Protector and utilization of teh application—installation, configuration and tuning.