SUMMARY

• Experienced IT Infrastructure Senior Project Manager. Manage entire project life cycle from Data Center migrations/relocations involving Servers
• Networking switches and routers, Voice and Telephony, Storage, Virtualization, Messaging and databases in Unix/Linux and Windows environments. Including hardware, software and operating systems refreshes.
• My experience spans the following industries: Financial Services, Medical Services/Hospitals, and Publishing.

PROFESSIONAL EXPERIENCE

Confidential

IT Infrastructure Project Manager

Responsibilities:

• In this role, I managed enterprise wide application deployment and 3rd party vendor management, in addition scheduled training for the technical staff and full project management methodology which included: Charter Creation, Stake Holder Register, Requirements Gathering, Creating Scope, Risk register, Communication Plan, Timeline Plan and Milestones, Budget plan, Resource Plan, Execution plan and Change Management.
• Moreover, project managed servers and storage workflow for two separate new buildings being constructed requirements and presenting updates in weekly meetings, in addition major monthly meetings wif the CIO.
• Science Building servers and storage workflow catering to scientists and primaryinvestigators conducting major scientific research.
• In addition, used and familiar wif Citrix, MS Word, Excel, Power Point, Project, and Visio.
• Medical applications requirement gathering and association wif app owners and their needs for server and storage related to their applications.
• Also, regular weekly updates on Innotas where the information is kept and updated regularly.
• Provided project management for RTLS (Real Time Location System) working wif the vendor, the technical, the business staff and management reviewing floor plans and making sure all requirements are addressed properly. The RTLS is used to locate and track hospital components and personnel on a dashboard.
• Appsense application implementation and project management: This application is an IT environment management system where individuals may access their computer accounts and receive their own desktop wif all the icons and applications they own.

Confidential, NY

Project Manager

Responsibilities:

• Managed multiple server projects concurrently and these were various types of servers example; Database, Application, OS installation, Web servers in addition network, and storage requirements were provided to complete the projects.
• Worked on ULL (Ultra Low Latency) projects by applying CISCO network upgrades and deploying ARISTA switches in key network routes also reducing hops, in addition server OS tuning and application tuning for faster overall performance.
• Project managed the acquisition and integration of a company wif ITG. In addition, project managed the spin - off of a company and sale of that company to a 3rd party. Several attorneys and stakeholders were involved in the operation, I assisted in preparing contracts, financials and following up on infrastructure separation.
• Worked wif trading desk support to deploy updates and new applications on the traders desktops.
• Meet wif internal clients and technology personnel to gather and document all the requirements associates wif a given project for reference and communicating wif clients and management.
• Develop a project plan wif priorities, risks, success criteria, budgeting and outcome of the project.
• Mitigate any conflicts or obstacles that might arise and escalate if issues persist.
• Communicate wif clients, management and technology personnel on a weekly basis and follow-up on these projects on a daily basis to keep the momentum on track, on time and in budget completion of the project.

Confidential

Project Manager

Responsibilities:

• Datacenter relocation and Move: The timeline provided was six weeks to relocate and consolidate 2 datacenters and few technology rooms of up to 400 various devices comprising of Windows, UNIX, Linux servers & Databases, Network & Telephony equipment. The project completed successfully and all issues were resolve prior to the move date.
• Managed technology aspects of relocating several departments. Including vendor management and SOW creation, budgeting, databases, Windows and UNIX servers, networking, telephony equipment, cabling the floor and PC’s, Monitors, Printers, Copiers.
• Manage the Project Portfolio of 50 to 90 various projects wif weekly meeting updates by the functional teams (UNIX, Linux, Windows, Networking, Telephony, Storage, Database and the Datacenter) updated on SharePoint wif milestones and deliverables.
• 200 Windows, UNIX and Linux servers both physical and Virtual Machines (VMWare), detailed deployment process management; starting from project request, requirements gathering, ordering, datacenter racking and cabling, OS and database installation tan working wif Business Units and trade desk to get to production state and completion of the project.
• Managed Low Latency Infrastructure projects from Operating System tuning on UNIX and Windows servers, NIC (Network Interface Card) upgrades, Link Upgrades, Hop reduction and Network switch routing changes.
• Change Control (PRC) and incident management: Manage the daily PRC requests from the various functional areas tan publish the list to the ITG technology teams and management.
• Saved the company $75k annually by managing a IP Telephony, Cisco Call Manager project converting PRI to VoIP over SIP Trunks for 7 offices in the US and Canada.
• Familiar wif Database creation and migration: Oracle, SQL and Sybase.
• Familiar wif Networking: DNS, routing, switching, load balancing.

Senior IT Project Manager

Confidential

Responsibilities:

• Managed Global Office 2007 implementation for 1000 individuals.
• Upgraded globally the entire Microsoft Office Suite on time and very efficiently.
• Saved the company $3M EMC VMAX Data Storage planning and Implementation
• Directed a major migration of storage data from EMC CLARiiON to EMC VMAX consolidating several disbursed CLARiiON units to one EMC VMAX system.
• Stabilized the corporate SAN environment by upgrading network switches connected to different fabrics.
• Improved infrastructure performance and reduced overall network latency by managing switch and router device upgrades by CISCO, network routing changes to reduce hops, OS tuning both Solaris and Windows.
• Improved collaboration wif OCS and Group Chat deployment.
• Planned and executed globally the Microsoft OCS upgrade and Group Chat deployment wif excellent results, tan turned the application over to production status and the Service Desk.

Confidential, Jersey City, NJ

IT Project Management and Vendor Management

Responsibilities:

• Product, Vendor and Project Manager wifin the collaboration and messaging team.
• Managed email platform migration from Lotus Notes to Gmail (Google Mail). Synchronized various IT teams’ work schedule for smoother deployments and transition to operations.
• This included; Planning, implementing, orchestrating and user coordination of the project from the Regulatory, Risk, Compliance, Audit, Data Privacy, Legal, Technical & Engineering, Operations, Service and Support, aspects.
• This project TEMPhas potential savings of $3 Million annually from reduced email licensing, maintenance fees and fewer resource requirements.
• Planned and implemented Instant Messaging recertification process for 20,000 users.

Confidential, NY, NY

IT Project Management

Responsibilities:

• Managed engineers, applied service management and migrated globally, Office 2003 for Investment Banking which resulted in increased efficiency and reduced support costs
• Improved SLA’s by providing timely and accurate support for the executive floors in Investment Banking and Equity Research. Streamlined Service Desk communication wif business users and stakeholders.
• Applied ITIL Continuous Improvement, Problem Management and Service Improvement to the daily work, reporting, meetings. Improved, managed and coordinated governance communications, and planning for projects.
• Planned and implemented globally tan serviced wif hands-on support, new deployments and upgrades of Market Data applications; Thomson One, Bloomberg and Factset
• Managed techs and project for North America deployment and upgrade of PC hardware and operating system to XP, tan documented and transferred support responsibility to the Service Desk for better resource utilization and one million dollar savings for the firm
• Developed, coordinated and produced RACI document to correctly organize and distribute work responsibility wifin the entire IT organization
• Developed and coordinated technical methods, using VPN and Citrix for major vendors to access their own infrastructure from Confidential .

Confidential, NY, NY

Service and Desktop Support

Responsibilities:

• Service and Support Trading Floors wif Infrastructure Project Management for Equities, Fixed Income and Private Banking which included Apple and PC environment.
• Managed project related work, second level support and first level support for the Fixed Income department trading floor and tower floors. 2700+ Windows NT 4.0 PCs and Novell Server.
• Conducted large scale, platform migration projects such as a Macintosh to NT 4.0 for the entire department. Deployed new Microsoft Operating System versions and upgrades
• Lotus Notes email and database upgrades, deployments, service and support