Project Manager Resume

TECHNICAL SKILLS

SKILLS: MS Office, Windows OS, LIMS, Microsoft Project, Novell, SAP, Siebel, Microsoft Outlook

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Analyzed and reviewed teh test sample results in compliance to teh client requirements.
Managed changes to teh project scope, project schedule and project costs using appropriate verification technique.
Measured project performance using appropriate tools like Epic pro, LIMS.
Managed monthly invoicing for teh project and responded to billing questions ensuring all costs were billed on a timely basis.
Experience in Business Requirements Elicitation, Translating Requirements into Specifications, Gap Analysis Risk Analysis and SWOT Analysis.

Confidential

Support Engineer

Responsibilities:

Ensured functionality and compliance of installed High Performance Liquid Chromatography by auditing data, driving down teh incidence of unnecessary support calls and avoiding regulatory violations.
Identified and documented Data scope by conducting meetings wif SME’s and Technical teams.
Built client relationships through exemplary personal support and technical troubleshooting of HPLC, GC. Analysis of breakdown wif or wifout parts involvement and corrective and preventive action.
Provided site preparation prior to teh installation of HPLC, GC, Bio analyzer and compiled internal documentation on software and hardware installation.
Tracking software issues and bugs. Participated in testing for software upgrades and patches as needed and documented it.
Experience wif Windows OS/ Win 7/Win 10 and Active Directory.

Confidential

Quality Assurance

Responsibilities:

Discussion of OOS laboratory results wif teh Dept. Head, initiation of investigation of results and submission of additional results.
Monitoring and auditing of results to ensure high standards of quality and ensured products comply wif legislation and quality assurance adherence.
Identified training needs and recommendations to improve customer experience.
Reduced teh frequency of unit deviations by establishing effective guidelines for teh maintenance, correction, and calibration of company equipment and by developing performance qualification for instruments.
Developed industry leading programs related to process validation, change control, CAPA and teh customer complaints.

Confidential

Internal Consultant

Responsibilities:

Authored second - line support team manuals and maintained support standard operating procedures.
Repaired chromatographic equipment by troubleshooting individual components (pumps, detectors etc.) and improved performance by implementing SAP.