SUMMARY

• Dedicated, results oriented, well organized and innovated Senior Project Manager, Business Consultant and team builder wif over 18 years proven track record in project management.
• Dedicated highly TEMPeffective, results - oriented Senior Project Management professional wif progressive real-world experience.
• Extensive experience leading large cross-functional teams delivering high profile system management centre projects for telecommunications, healthcare, transportation and retail industries.
• Maintain continuous alignment of program scope and strategic business objectives.
• Expertly control high-level client problem resolution.
• A seasoned financials and operations management innovator leveraging a powerful set of technologies, business alignment experience, and a talent for strategy employing resources to achieve exceptional bottom line results.

TECHNICAL SKILLS

• Web-Based Tools
• HRIS
• LANs/WANs
• MS Office
• Office 365
• Internet Research
• Clarity
• Primavera
• Excel
• Plainview
• MS Project
• SharePoint
• PeopleSoft
• Visio
• PowerPoint
• MS Project Server
• MS Access
• Jira
• Micros Xbri
• ADP
• Crystal Reports
• SQL
• Kronos
• Micros Xstore
• SalesForce
• Oracle Financials
• Oracle
• Remedy
• Great Plains
• Unix
• Prism
• Proj360
• WMT
• CMPM
• Webster
• Rally
• ICD-9
• CPT Code

PROFESSIONAL EXPERIENCE

Confidential, Norcross, GA

SENIOR CONSULTANT/PROJECT MANAGER

Responsibilities:

• Utilized the following tools to manage projects from assignment PRISM (Product Workflow Module), Work Management Tool (WMT), Proj360, One Confidential &T CR Tool, Rally, TDP, QC, MOTS, CM/PM, WEBSTER, PMT, Fu$e. through close of project for Agile, Waterfall and blended methodology.
• Worked wif the middleware application teams Common Services Interface, CSI-Credit and Validation, CSI-Customer Care, CSI Common Order Management System, CSI-Network Management, CSI-Order and Subscription Management, CSI-Product and Offer Management, Data Movement as a Platform, Common Data Fabric, Common Customer Repository LDAP, Common Customer Repository Relational, GRID API and Caches wifin the ACSI Data Layer along wif many of the additional middleware applications to assess, identify or make changes to impacted projects assigned as per request.
• Managed multiple projects simultaneously and delivered quality applications and tools on time and under budget.
• Assessed projects to analyze risks and costs. Made key recommendations and identified the methodology and processes to provide TEMPeffectiveness through the project from planning through delivery. Identify the key method and process deficiencies dat may inhibit TEMPeffectiveness throughout the phases of the projects.
• Responsible for management of key issues, risks, of any jeopardy and accomplishments throughout the lifecycle of projects, keeping Sr. Leadership apprised of details. Managing meetings and work wif key stakeholders to gather estimates and approvals for CR as required. Manage the financial budget for assigned projects.
• Maintain artifacts, change requests, hardware acquisitions (VPMO process), project tracking (Prism, Proj360), communications in a timely manner, and using Confidential &T approved processes (tProcess).

Confidential, Alpharetta, GA

PROJECT MANAGER

Responsibilities:

• Managed and lead implementation of project plans, monitoring and tracking of deliverables wif cross functional teams to evaluate, create and support business needs across the organization utilizing Microsoft Project.
• Maintained accountability of project progress and resolve project issues working wif key internal and external stakeholders.
• Created, maintained and updated standard project management documentation for Confidential .
• Managed issues, risks and decision logs including management of issues through resolution.
• Established clear aligned project requirements, delineated roles, and executed deliverables according to project plans.
• Provided PCI Compliance advisory and consultancy services wifin a project driven environment to confirm security policy and good practice is upheld and threats to technology systems and data are identified and risks are managed. Creation of business requirements for PCI compliance certification.
• Manage payroll replacement project through RFP process and finalization of payroll vendor selection. Worked wif various vendors from Workday, ADP, PayChex, and PeopleSoft on the RFP process and analysis prior to vendor selection.
• Requirements gathering for new mobile and web project for corporation.
• Instrumental in analyzing network of suppliers and assuring dat all existing and future vendors were in 100% compliance wif company quality assurance standards.

Confidential, Jacksonville, FL

SENIOR PROJECT MANAGER

Responsibilities:

• Managed mobile and website project redesign for both SAAS and PAAS solutions wif a base of $5M in annual revenue for BILO Holdings Inc. Exceeded the service demands of enterprise
• Created and internal workflow process improving budgetary quotations, communication, documentation of proposed systems configurations and contract accuracy integrate for enterprise use by project and business teams.
• Collaborate wif senior management, functional managers to plan business and technology initiatives and budgets. Use formal and informal networks to accomplish program objectives. Identify and resolve project issues and manage risks.
• Facilitated, monitored and participated in team .net code review sessions of ongoing throughout the SDLC lifecycle to verify clarity, accuracy, reliability, scalability, efficiency and security of code developed prior to being released to QA for testing.
• Establish and manage cost, schedules and performance of large, highly complex projects including the creation of RFP and management of Vendors. Fully accountable for complex/diverse projects wif high diverse degree of business risk.
• Managed projects for SalesForce and PeopleSoft integrations.

Confidential, Westin, FL

SENIOR PROJECT MANAGER

Responsibilities:

• Managed Multilingual marketing Affordable Care Act (ACA) project for Florida Blue Governance and Consumer Products group utilizing Clarity, PWA, QDO, CAMS and WIRE systems to manage project scope, business requirements and budget analysis.
• Coordination of IT teams and business estimates and evaluations for customer marketing materials. Project liaison between IT partners, client organizations, cross-functional groups wifin the enterprise providing communication and status regarding progress of the project.

Confidential, Jacksonville, FL

SENIOR PROJECT MANAGER

Responsibilities:

• Delivered strategic cross-functional projects wifin time, cost, scope and quality utilizing SDLC methodology in Unix environment. Utilize Clarity v13, SharePoint 2010 and Microsoft Server in accordance wif corporate standard processes.
• Engaged and managed quality control of testing logistics and dispatch interface upgrades for .net structure.

Confidential, Jacksonville, FL

CORPORATE PROJECT MANAGER

Responsibilities:

• Visualize, communicate and optimize existing and future product technology direction to align to overall business strategy. Managed MICROS Xstore and Xbri Point of Sale and Asset Protection project. HR project successes wif integration of KRONOS and PayChex systems into corporate systems and MICROS Xstore point of sale solution.
• Implementation and Quality control of MID-Retail Allocation system, MadMobile mobile interface to POS, Logistics and Global System Interface for real estate leasing and Microsoft Dynamics ERP solution projects.
• Building high-performing teams; Mentoring, Training and Coaching,
• Creating and maintaining strong business/customer relationships; TEMPEffective Multi-level communication; Organizational Change Management; Financial Management; Business Process Re-engineering
• Lead development of electronic/web-based format to manage pricing data; efforts improved the accuracy of pricing records and allowed key business stakeholders throughout the organization to quickly access the information.
• Managed implementation of warehouse management system for procurement, production, inventory control, logistics and distribution.

Confidential, Teaneck, NJ

SENIOR PROJECT MANAGER

Responsibilities:

• Led planning and implementation for improvements to development and service management. Directed 10+ team members through migration of Primavera 6.0 to Clarity 11.0
• Proposed, planned and developed improvements to the process improvement spanning governance, process, technology and deployment of content management solution utilizing Oracle Enterprise Solutions and Oracle 11.0, Clarity v11, MS Project Server
• Release manager responsible for coordinating design, build and configurations for release acceptance and rollout planning. Coordinate distribution and installation for release to ensure systems meet quality expectations, application integrity and reduce production operational issues Confidential the outset of production.

Environment: Unix, Windows NT, HTML, .net, C, SQL Server

Confidential, Alpharetta, GA

SENIOR SYSTEMS ANALYST/PROJECT MANAGER

Responsibilities:

• Enterprise Project Manager direct leadership of a team of up to 75 Project Developers, Project Leads, Quality Control including recruiting, staffing, performance management, and professional development.
• Implemented and maintains ongoing responsibility for governance strategy, project quality assurance and best practice controls including formal Stage gates, project-specific steering committees, and metrics-driven management resulting in improved on-time and on budget project/program delivery.
• User Computing Environment Modernization program including Widows XP upgrade, Software Distribution solution, Anti-Virus, Patch Management for enterprise.
• Delivery through SDLC web-based projects, migration of eight billing systems to one system, Advocate for and implemented CMMI Level-3 based project and quality management capabilities for IT Organization.
• Averted $12.5M in sales loss per year by spearheading design, develop and launch of Enterprise Contract Management system and profile database to track corporate customer accounts, contracts and renewals for client retention.
• Sparked $10M revenue growth delivering mobile and web small/medium business point of sale systems project on time and under budget managing a team of 30.
• Lead implementation teams for new service launches and regional expansion, coordinating among developers, sales, marketing, customer service and finance.
• Managed Y2K projects for Blue Cross Blue Shield of Florida, CSX, CNN and NFront directing analysis and implementation of new code for multiple teams for Y2K analysis of legacy systems for various companies while under contract wif Data Dimensions. Challenged by tight deadlines, stepped into several roles, such as quality assurance liaison, during peaks in product development life cycle. Achieved high level of customer satisfaction resulting in volunteering to be a reference for product and Professional services.
• ERP Y2K testing Confidential Nfront. Y2K testing on heavily customized ERP application. Project responsibility included 40 cycles of testing wif banking interfaces feeding data from legacy systems to other third party software for multiple financial institutions. Lead financial application rollout for enterprise wide project. Managed all phases of project from requirements gathering through user acceptance testing and documentation development. Managed project debrief meetings wif key executive stakeholders.