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Project Manager Resume

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Newark, NJ

SUMMARY

  • A highly skilled and jack - of-all-trades IT Manager with more than 15 years of experience applying people, process, problem-solving and technical skills to improve individual, team and organizational performance.
  • Proficient in planning, coordinating, implementing and evaluating the effectiveness of systems, infrastructure and staffing required to accomplish department projects and objectives.
AREAS OF EXPERTISE
  • Contingency planner
  • Team builder and strategic planner
  • Structure and vision for problem-solving
  • Mentor and impassioned trainer
  • Strong relationship builder both internally with staff and externally with vendors

PROFESSIONAL EXPERIENCE

Project Manager

Confidential - Newark, NJ

Responsibilities:

  • Oversee deployment, configuration and repair of network systems, laptops, telecommunications and printing equipment.
  • Ensure business continuity with full responsibility for high uptime, including implementing virtualization and power redundancy for network and server equipment.
  • Research and implement new innovative technologies capable of enhancing business productivity or reducing expenses.
  • Implement, manage and maintain IT Standard Operating Procedures.
  • Managed migration of VOIP services, technologies, and lines across multiple offices in subdivisions throughout the State of NJ.
  • Serve as primary point of contact for IT/Communications vendors including VOIP, data lines, software distribution, and hardware maintenance.
  • Project manager for consolidation of smaller resource centers into larger centers for State of NJ to actualize cost savings including multi-vendor coordination, managing internal and external stakeholders and managing employee and equipment transitions.
  • Manage and maintain network connectivity including switches, router, vpns and firewalls.
  • Manage support staff for troubleshooting all user issues including pc hardware, software, VOIP implementation, printers, copiers and enterprise scanners.
  • Manage service desk including maintaining ticketing system, patch management, antivirus servers and applications to support staff.
  • Administrator for servers as well as administrator for hosted solutions such as Office365, Sharepoint and eDiscovery archiving.
  • Oversee deployment, configuration and implementation of asset management system.
  • IT Lead for Attorney General’s office for fraud and waste management inquiries and Ediscovery.

IT Manager

Confidential - New York, NY

Responsibilities:

  • Manage IT department supporting main office, four branch offices, seven print sites and several acquired satellite companies nationwide coordinating helpdesk, operations and developer staff, including hardware and software support of servers and end user desktops.
  • Manage service desk including maintaining ticketing system, patch management, antivirus servers and applications to support national staff.
  • Ensure business continuity with full responsibility for business operating 7 days a week - 364 days a year, including working with CTO in developing and implementing disaster recovery and high availability by migrating core business operations from local server room to colocation data center.
  • Provide application and database maintenance support for Helpdesk tracking application, and routine technical support for daily operations and custom applications.
  • Configure and maintain site-to-site IPsec VPN tunnels using Juniper products.
  • Maintain vendor relationships for telecommunications, software and hardware purchases.
  • Maintain objects, services, policies and rules for corporate firewall using Checkpoint.
  • Assisted company digital products team including CMS management and content deployment.
  • Provide database maintenance support to Oracle database for accounting department.
  • Create web applications to update legacy reports from various database systems including Oracle, Sybase, and MS SQL Server; provide regular data analysis and management of these systems.
  • Develop ad hoc web and paper based reports from existing databases; use new and developing technologies to improve reporting and management of systems.
  • Manage the planning and implementation of information systems security, anti-virus and data protection software.

Systems Architect

Confidential - New York

Responsibilities:

  • Provided object-oriented design, programming and implementation support to the customer billing system, written in C++.Maintained existing Foxpro applications for daily operations of accounting/finance department.
  • Created ad hoc reports from existing databases and assisted with the development of new applications using Foxpro.
  • Conducted data analysis and management using Foxpro.
  • Assisted with the development and implementation of custom and proprietary accounting and human resources software packages.
  • Archived reports daily using custom software.

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