General Manager Resume
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Hatfield, PA
Objective
- To secure a position with a progressive company that will enable me to utilize my business, managerial and technical skills.
TECHNICAL SKILLS
- MVS/OS
- Microsoft (NT, 2000, XP, 2003)
- AOS/VS
- UNIX
- Microsoft Exchange
- Microsoft Back Office Products
- SQL Server
- Oracle
- INFOS II
- Novell Netware
- Visual Basic
- JCL
- COBOL
- CICS
- Microsoft Office Products
- Microsoft Project
- Visio
- Checkpoint firewall
- Webshield/Netshield
- Various IBM Mainframes and clones
- Data General MV Series
- IBM AS400
- Compaq Servers and desktops
- Sun Servers and Workstations
- Dell Servers and Workstations
- Cisco switches and routers
- EMC Clariion Storage devices (SAN)
PROFESSIONAL EXPERIENCE
Confidential, Hatfield PA
General Manager
Responsibilities:
- Site Selection
- PA Solid Waste Permit
- R2 Certification
- Staff buildout and training
- Built revenue from 0 to 750,000.00 in 6 months
Confidential, Blue Bell PA
Senior Project Manager
Responsibilities:
- DC migration and DR implementation
- Host based storage migration project
- SAN and CommVault backup solution implementation
- Various VDI upgrades and implementations
Confidential, Lawrenceville NJ
Vice President
Responsibilities:
- Created a process to request, track, prioritize and report on tech services and infrastructure requests
- Started weekly meetings with the PMO and Development teams for resource needs and allocation
- Managed first successful Disaster Recovery test on the new EMC platform
- Created monthly KPI reports
- Managed Test data center migration.
Confidential, Orlando FL
Senior Project Manager
Responsibilities:
- Managed multi - functional team including off shore resources
- Developed detailed project plans using MS Project software for the entire End of Life hardware and software program
- Developed project scope, resource plan, WBS, budget documentation and timelines for the End of Life hardware and software program.
- Managed day of migration cutover activities for each environment being upgraded/migrated
- Responsible for all project reporting to management
Confidential, Blue Bell PA
Systems Architect/Project Manager
Responsibilities:
- Completed process flows of all production systems.
- Developed production systems matrix for system dependencies and interoperability
- Create project plans using MS Project
- Create and maintain all project documentation
- Work on data center design and layout
- Architect best solution for production system’s move with minimal downtime
- Work with systems team to size new hardware and SAN
Confidential, Phoenixville PA
IT Consultant
Responsibilities:
- Redesigned Network infrastructure utilizing industry standard equipment.
- Developed standard for IP scheme across all locations.
- Implemented a corporate storage stragedy utilizing a network storage device for data redundancy, backup and security.
- Implemented remote VPN capability for maintenance and Desktop access.
- Implemented enterprise Anti Virus software allowing for coterminous management of all licensing.
Confidential, Philadelphia PA
Management Consultant
Responsibilities:
- Developed Storage Area Network (SAN) RFQ
- Developed SAN vendor selection criteria matrix.
- Managed SNA to IP conversion project 4700 desktops)
- Managed the Technical documentation project (documenting all standards, policies and procedures).
- Member of CIO Staff and IT Leadership Team
- Managed the Forms on Demand Project to replace all pre printed forms with system generated forms.
Confidential, Albany NY
Vice President
Responsibilities:
- Developed and implemented Project Management Methodologies. .
- Managed Design and Implementation of Data Center Security and Infrastructure.
- Successfully Managed 7 Web Content Management System Implementations.
Confidential, Albany NY
Director IS - Technology Management
Responsibilities:
- Member of Ambulatory EHR selection team.
- Member of Siemens Soarian CIS implementation team
- Assisted in the development of an Enterprise Storage plan.
- Developed strategy to implement VMWare as a server consolidation strategy.
- Managed Disaster Recovery Testing and IS DR Plan creation.
- Assist in the design and development of a 3 year IS roadmap.
- Developed technology refresh program to replace out of warranty hardware.
- Managed project to enforce strong password authentication and mandatory password change.
- Developed performance metrics for each area to monitor performance.
- Created Standard Operating Procedures format to document all recurring processes.
- Managing Data Center relocation project
- Assisted in the design and development of the wireless infrastructure.
- Managed the Citrix 4.0 implementation project for remote access/thin client connectivity.
- Managed the project migrating Symantec firewall to a Checkpoint solution.
- Member of Ambulatory EHR selection team.
- Managed Implementation of Microsoft SMS desktop management software.
- Managed implementation of HP Open View Management software for the server environment.
Confidential, Bala Cynwyd, PA.
Vice President & Chief Technology Officer
Responsibilities:
- Oversaw design and implementation of web services utilizing Microsoft products (IIS Visual Studio) and Java Script.
- Managed Corporate E-Business project (Personal Lines).
- Implemented first Claims diary system to interface with the legacy claims system (using VB, Java Script and SQL Server).
- Managed re-design of Claim check approval security and check processing security (Legacy COBOL and INFOS II ported to PC COBOL and SQL Server).
- Was project sponsor for claim reporting via telephone and eventually the Internet.
- Managed project team investigating P&C insurance processing systems.
- Managed project team investigating P&C insurance rating systems.
- Managed conversion of legacy software and databases to n-tier client server environment (PC COBOL and SQL Server).
- Integrated VPN’s for remote dial-in users saving the company a projected 31% per year on dial-up 800 number costs.
- Initiated use of Citrix Software Internet plug-in feature for remote users.
- Re-negotiated long distance and data contracts realizing a 40% savings for the company.
- Re-organized Help Desk area in a first level/second level format. Improved call completion time by 48%
- Automated help desk procedures with custom software
- Managed implementation of corporate disaster recovery and oversaw testing.
- Designed and managed the construction of two corporate Data Centers, 7 regional headquarters data centers and 37 sales office data centers.
- Design and implementation of the corporate network infrastructure creating a fully meshed WAN linking the Home Office, Regional Headquarters, 42 Sales offices and one Acquisition Company
- Oversaw wiring design and implementation for corporate headquarters relocation.
- Developed corporate SLA’s with user departments and metrics to track and report departmental performance.
- Created SOP’s and Performance metrics for all positions.