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General Manager Resume

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Hatfield, PA

Objective

  • To secure a position with a progressive company that will enable me to utilize my business, managerial and technical skills.

TECHNICAL SKILLS

  • MVS/OS
  • Microsoft (NT, 2000, XP, 2003)
  • AOS/VS
  • UNIX
  • Microsoft Exchange
  • Microsoft Back Office Products
  • SQL Server
  • Oracle
  • INFOS II
  • Novell Netware
  • Visual Basic
  • JCL
  • COBOL
  • CICS
  • Microsoft Office Products
  • Microsoft Project
  • Visio
  • Checkpoint firewall
  • Webshield/Netshield
  • Various IBM Mainframes and clones
  • Data General MV Series
  • IBM AS400
  • Compaq Servers and desktops
  • Sun Servers and Workstations
  • Dell Servers and Workstations
  • Cisco switches and routers
  • EMC Clariion Storage devices (SAN)

PROFESSIONAL EXPERIENCE

Confidential, Hatfield PA

General Manager

Responsibilities:

  • Site Selection
  • PA Solid Waste Permit
  • R2 Certification
  • Staff buildout and training
  • Built revenue from 0 to 750,000.00 in 6 months

Confidential, Blue Bell PA

Senior Project Manager

Responsibilities:

  • DC migration and DR implementation
  • Host based storage migration project
  • SAN and CommVault backup solution implementation
  • Various VDI upgrades and implementations

Confidential, Lawrenceville NJ

Vice President

Responsibilities:

  • Created a process to request, track, prioritize and report on tech services and infrastructure requests
  • Started weekly meetings with the PMO and Development teams for resource needs and allocation
  • Managed first successful Disaster Recovery test on the new EMC platform
  • Created monthly KPI reports
  • Managed Test data center migration.

Confidential, Orlando FL

Senior Project Manager

Responsibilities:

  • Managed multi - functional team including off shore resources
  • Developed detailed project plans using MS Project software for the entire End of Life hardware and software program
  • Developed project scope, resource plan, WBS, budget documentation and timelines for the End of Life hardware and software program.
  • Managed day of migration cutover activities for each environment being upgraded/migrated
  • Responsible for all project reporting to management

Confidential, Blue Bell PA

Systems Architect/Project Manager

Responsibilities:

  • Completed process flows of all production systems.
  • Developed production systems matrix for system dependencies and interoperability
  • Create project plans using MS Project
  • Create and maintain all project documentation
  • Work on data center design and layout
  • Architect best solution for production system’s move with minimal downtime
  • Work with systems team to size new hardware and SAN

Confidential, Phoenixville PA

IT Consultant

Responsibilities:

  • Redesigned Network infrastructure utilizing industry standard equipment.
  • Developed standard for IP scheme across all locations.
  • Implemented a corporate storage stragedy utilizing a network storage device for data redundancy, backup and security.
  • Implemented remote VPN capability for maintenance and Desktop access.
  • Implemented enterprise Anti Virus software allowing for coterminous management of all licensing.

Confidential, Philadelphia PA

Management Consultant

Responsibilities:

  • Developed Storage Area Network (SAN) RFQ
  • Developed SAN vendor selection criteria matrix.
  • Managed SNA to IP conversion project 4700 desktops)
  • Managed the Technical documentation project (documenting all standards, policies and procedures).
  • Member of CIO Staff and IT Leadership Team
  • Managed the Forms on Demand Project to replace all pre printed forms with system generated forms.

Confidential, Albany NY

Vice President

Responsibilities:

  • Developed and implemented Project Management Methodologies. .
  • Managed Design and Implementation of Data Center Security and Infrastructure.
  • Successfully Managed 7 Web Content Management System Implementations.

Confidential, Albany NY

Director IS - Technology Management

Responsibilities:

  • Member of Ambulatory EHR selection team.
  • Member of Siemens Soarian CIS implementation team
  • Assisted in the development of an Enterprise Storage plan.
  • Developed strategy to implement VMWare as a server consolidation strategy.
  • Managed Disaster Recovery Testing and IS DR Plan creation.
  • Assist in the design and development of a 3 year IS roadmap.
  • Developed technology refresh program to replace out of warranty hardware.
  • Managed project to enforce strong password authentication and mandatory password change.
  • Developed performance metrics for each area to monitor performance.
  • Created Standard Operating Procedures format to document all recurring processes.
  • Managing Data Center relocation project
  • Assisted in the design and development of the wireless infrastructure.
  • Managed the Citrix 4.0 implementation project for remote access/thin client connectivity.
  • Managed the project migrating Symantec firewall to a Checkpoint solution.
  • Member of Ambulatory EHR selection team.
  • Managed Implementation of Microsoft SMS desktop management software.
  • Managed implementation of HP Open View Management software for the server environment.

Confidential, Bala Cynwyd, PA.

Vice President & Chief Technology Officer

Responsibilities:

  • Oversaw design and implementation of web services utilizing Microsoft products (IIS Visual Studio) and Java Script.
  • Managed Corporate E-Business project (Personal Lines).
  • Implemented first Claims diary system to interface with the legacy claims system (using VB, Java Script and SQL Server).
  • Managed re-design of Claim check approval security and check processing security (Legacy COBOL and INFOS II ported to PC COBOL and SQL Server).
  • Was project sponsor for claim reporting via telephone and eventually the Internet.
  • Managed project team investigating P&C insurance processing systems.
  • Managed project team investigating P&C insurance rating systems.
  • Managed conversion of legacy software and databases to n-tier client server environment (PC COBOL and SQL Server).
  • Integrated VPN’s for remote dial-in users saving the company a projected 31% per year on dial-up 800 number costs.
  • Initiated use of Citrix Software Internet plug-in feature for remote users.
  • Re-negotiated long distance and data contracts realizing a 40% savings for the company.
  • Re-organized Help Desk area in a first level/second level format. Improved call completion time by 48%
  • Automated help desk procedures with custom software
  • Managed implementation of corporate disaster recovery and oversaw testing.
  • Designed and managed the construction of two corporate Data Centers, 7 regional headquarters data centers and 37 sales office data centers.
  • Design and implementation of the corporate network infrastructure creating a fully meshed WAN linking the Home Office, Regional Headquarters, 42 Sales offices and one Acquisition Company
  • Oversaw wiring design and implementation for corporate headquarters relocation.
  • Developed corporate SLA’s with user departments and metrics to track and report departmental performance.
  • Created SOP’s and Performance metrics for all positions.

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