Senior IT Project Manager Resume Waltham, Massachusetts - Hire IT People

SUMMARY

Innovative leader with over 10 years total management experience and a proven track record of clearly defining business objectives, organizing resources, and executing projects in a time - efficient manner
Expertise in Agile and Waterfall methodologies developed through extensive experience and multiple trainings, including Scrum and Kanban training sessions, as well as a certificate in Project Management
Top-performing IT Project Manager with demonstrated expertise in successfully managing technology projects from start to finish for Fortune 500 clients and others, such as one of the top medical journals in the world (NEJM)

TECHNICAL SKILLS

Project Management: Requirements Analysis, Budgeting and Resourcing, Project Planning and Scheduling, Testing / QA / Rollout Support

Technology Tools: Microsoft Project, Word, Excel, PowerPoint, Visio, SharePoint; JIRA, Confluence, SmartSheets, CSS and HTML

Value-Added Leadership: Strategic Planning, Team Building and Mentoring, Vendor Management, Continuous Process Improvement

PROFESSIONAL EXPERIENCE

Senior IT Project Manager

Confidential, Waltham, Massachusetts

Responsibilities:

Quickly built rapport and gained knowledge of the technologies involved in supporting the NEJM Group portfolio
Focused technical teams on business priorities and tracked progress to ensure project milestones were met
Acted as a liaison between business and IT and used Agile or Waterfall approaches depending on specific goals
Improved efficiency and reduced risk by defining & documenting new workflow processes for time sensitive issues

IT Project Manager

Confidential - Needham, Massachusetts

Responsibilities:

Launched all projects on time for Fortune 500 clients that included Allstate, Ameriprise, and AIG
Excelled at guiding the work of technical teams by clearly defining project goals and scope, translating business requirements to technical terms, and monitoring progress to meet deadlines
Successfully obtained a new 7 figure expanded contract with an existing client by working closely with business leadership and functional teams to improve processes and delivery timelines

Project Coordinator

Confidential

Responsibilities:

Supported multiple construction projects, working with franchisees directly and with management
Used SAP and other systems to document issues and investigate and resolve them quickly
Increased efficiency by spearheading the implementation of work flow improvements

Project Coordinator / Fulfillment Manager

Confidential

Responsibilities:

Brought on as a key player for a new ecommerce website launch
Established key vendor relationships in order to initiate financial and logistical setup for the implementation
Partnered with platform vendor to develop detailed plans for workflow, fulfillment, and site deployment

Project Coordinator / Migration Manager

Confidential

Responsibilities:

Handled project coordination for a large scale Information Technology migration
Provided complex data analysis and data management in Excel, including VLOOKUPs and Pivot Tables
Facilitated weekly client-facing meetings to track project status and to identify issues and follow up tasks

Office Manager

Confidential

Responsibilities:

Ran customer service, office, and shipping operations, including managing employees and helping customers; assisted with marketing, e.g. mobile app development for this educational company
Coordinated scheduling and logistics for hundreds of 2-day review courses, working with directors, faculty, staff, and more at universities and colleges around the country

Office Manager

Confidential

Responsibilities:

Managed office staff as well as handling website listings and advertisements, coordinating contract administration, bookkeeping with QuickBooks, and more at this commercial real estate agency
Maintained a complex database of client and contact information, and innovated a new system to cross reference listings by interest, location, and more