SUMMARY

• Project Manager, wif 9+ years of overall experience comprising of project management including planning, monitoring, and driving teh on - time and wifin budget delivery of technology, business, and process improvement solutions
• Completed multiple projects in Health Care and Financial domains, from design to implementation phase.
• Involved in all phases of Software Development Life Cycle (SDLC) and comprehensive knowledge of SDLC methodologies such as Waterfall and Agile
• Plan and manage projects aligning business goals wif technology solutions to drive process improvements.
• Leverage technical, business and financial acumen to communicate effectively wif all levels of stakeholders.
• Ability to manage large project teams spread across geographical locations.
• Experience managing and delivering various types of applications like migration of legacy applications, content/document/workflow management using SharePoint.
• Strong knowledge on SQL DML and DDL statements such as creating triggers, stored procedures, views etc.
• Strong understanding of Business Intelligence tools (SSIS, SSRS) and Data Warehousing.
• End to End application management wif onshore/offshore model.
• Successfully completed key organization wide revenue impacting Six Sigma projects like increasing teh Confidential (Green Belt) and Planview Compliance (Lean Project)
• Proficient working experience on managing teh critical processes of teh organization such as monthly billing, Time Compliance and Confidential .
• Solid experience of working on Dashboards for Leadership review, Leader level Scorecards and Executive Summaries.
• Great exposure on streamlining processes and quality audits for purpose of CMMI Level 3 certification.
• Excellent written and oral communication skills, strong organizing, analytical, coordination and problem-solving skill

TECHNICAL SKILLS

Languages & Technologies: C, C++, VBA, SQL, SSRS, M query, HTML, DHTML, JavaScript

BI Tools: Power BI, SSIS

SDLC Methodologies: Agile and Waterfall

Design Tools: MS Visio, UML

Operating Systems: Windows 10 and Windows 7

DBMS/RDBMS: SQL Server 2008, and MS-Access

Management Tool: Microsoft SharePoint, MS Project, VSTS, Rally, HP ALM

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Project Manager

Responsibilities:

• Coordinate wif various stakeholders to ensure teh end to end delivery of teh project sprints
• Coordinate and review teh work of teh offshore development team to ensure teh work is aligned basis teh business requirements.
• Be a part of all Agile/Scrum ceremonies on teh project such as Daily Stand up, Sprint planning and estimation, Sprint review and demo etc.
• Maintain a RAID log to maintain a central repository of different tracks in teh project.
• Provide weekly status updates to teh business.
• Highlight risks/issues in teh project to teh Leadership team to avoid any sprint delay/budget issue.
• Manage changes to project/resources to ensure teh project deliverables are not hampered.
• Manage all project documentation on teh SharePoint portal.
• Monitor and track project progress on VSTS.
• Lead teh transition of PM reporting and Financial dashboard manual reporting into Power BI
• Manage and lead teh streamlining of teh Software Procurement process across Global Audit team to ensure timely delivery of software to project teams.
• Design and implement an internal employee and external contractor resource management and financial chargeback system
• Act as IT Sourcing Administrator and coordinate wif different vendor managers on sourcing requirement/issues
• Create various dashboards for teh Leadership team and present as and when necessary
• Conduct monthly reviews for all projects wif teh Engineering Leads and assist in issue resolution and perform conflict management wherever needed.

Confidential, Texas

Business Analyst/Project Manager

Responsibilities:

• Overseeing project across all phases of development in Agile Scrum methodology.
• Develop detailed project plans in MS Project and WBS.
• Provide analytical guidance to project team.
• Collaborate wif development team to plan and monitor Daily Stand-up, Sprint Planning, Backlog Grooming, Epic & Story Estimation, Sprint Review and Demo, Retrospective.
• Ensure adherence to quality standards and review project deliverables.
• Create reports as needed for Project Leadership including: progress, risks, dependencies, problems, delays, actions and decisions needed from leadership, etc.

Confidential

Project Manager

Responsibilities:

• Defining, analyzing and documenting requirements from teh Business team
• Facilitating sprint planning, daily stand-up meetings, release meetings and other scrum related meetings
• Reviewing user stories provided by teh WFM team and further reviewing them wif teh Development team to make sure teh requirements are understood.
• Steer all project management activities, status reporting.
• Being part of teh UAT to ensure smooth deployment into Production environment.
• Identifying issues early on and providing inputs to teh Development team.

Confidential

Project Lead

Responsibilities:

• Acting as teh Project Lead and defining teh overall project plan/strategy & scope/de-scope items
• Using Six-Sigma tools to perform root cause analysis.
• Conducting brainstorming sessions wif Project Managers and identifying gaps in filling timesheet in appropriate buckets.
• Coordinating wif teh Project members and facilitating meetings on project status.
• Facilitating monthly review meeting wif Leadership on project updates/accomplishments.
• Successfully rolling out teh reports/guidelines basis teh findings from teh analysis.
• Identifying outliers in teh KT report and escalating in a timely fashion.
• Publishing weekly/monthly Confidential report at Portfolio/Project level

Confidential

Project Manager

Responsibilities:

• Spearheading a team of 5 Portfolio Project Coordinators
• Engage in revamping processes/standards/templates from lean perspective.
• Steer all project management activities, status reporting
• Conducting meetings wif teh Portfolio Project Coordinators
• Monitoring and reviewing teh Planview Compliance process across OGS IT
• Coordinating wif teh PPCs and teh Leaders of respective portfolios
• Publishing Planview compliance scorecard at Leader level to drive compliance

Confidential

Project Manager

Responsibilities:

• Liaison wif teh Report Analyst and SharePoint developer to ensure smooth movement to SharePoint.
• Defining teh process guidelines and rolling out to teh business.
• Preparing teh Admin Analysis report basis teh inputs provided by teh Managers on teh SharePoint.
• Analysing teh report and preparing teh dashboard on Admin Analysis data.
• Presenting teh report to teh onshore team on a monthly basis wif teh findings.

Confidential

Project Manager

Responsibilities:

• Spearheading a team of 5 BSLs.
• Prepared SharePoint form for placing Software requests
• Coordinating wif various stakeholders and conducting brainstorming sessions to streamline teh process
• Providing status update to teh leadership on teh project
• Ensure smooth transition of teh process from SPOC to teh BSLs.
• Communicating to teh business on updated process and acting as escalation point in case of any issues.
• Handling teh critical billing process for OGS resources by coordinating wif teh onshore Finance along wif managing other critical business areas such as Time compliance and Confidential .
• Handling teh MIS/Reporting at Leader level for OGS for Confidential, Admin Analysis, Planview Compliance, Balanced Scorecard, Pre-billing dashboard etc.
• Presenting WMO Dashboard and highlight issues wif Senior leadership on monthly basis and suggest ways for improvement.
• Was a team member of teh Attrition Black Belt project at OGS level
• Collaborate and coordinate wif various business and technical function teams for implementing process improvements.
• Drive continuous improvement using Six Sigma tools to achieve quality in deliverables and high operational efficiency

Confidential

Project Manager

Responsibilities:

• Spearheading a team of 10 team members
• Interact wif teh teams and steer all project management activites.
• Translating business requirements into reporting solutions
• Manage system access requests and provide training to new and experienced users
• Performing monthly production audits.
• Facilitating brainstorming sessions to identify root cause and halp improve productivity.
• Coordinating wif teh onshore team
• Maintenance and automation of legacy reports using Excel Macros and VBA
• Preparing daily/weekly/monthly dash boards for Leadership review
• Participate in risk management sessions and preparing BCP plans.
• Engage in Innovation workstream, driving & implementing new JDI ideas/initiatives