SUMMARY

• Certified Scrum Master experienced in leading various large IT programs in cross - functional environment; adopting Agile principles and employing effective Agile delivery approach change
• Energetic, driven, and accomplished Technical Project Manager with a track record of success with Agile methodology to manage complex IT modernization and system integration projects (i.e., ERP & CRM) with on onshore and offshore teams.
• Proven success directing global quality and process improvement initiatives, systems engineering projects, operations, and program management across diverse industries including distribution and retail. Guide teams throughout project life cycle, applying advanced communication, training, and mentoring skills.
• Project Manager with 10+ years of broad based project management expertise to lead the Agile Scrum framework using JIRA, Confluence, TFS. Have strong experience supporting ecommerce development and website development including ecommerce solutions like payment processing, merchant account, online transactions etc, and has led and managed large and complex strategic projects with several teams distributed offshore globally.
• 7+ years of experience in identifying needs and redundancies to systematically implement technology that supports customer goals. Successful track record of managing projects from initial concept, created project charter, project definition to project completion, deployment, post deployment support.
• Subject matter expert in mobile technologies and software project methodologies iPhone, Android or enterprise class web and desktop applications; solid technical background, with understanding and working knowledge of multiple technical software delivery methodologies (i.e., Scrum, Agile, Waterfall).

TECHNICAL SKILLS

MODELINGTOOLS: Rational Rose, Visio

PROJECT MANAGEMENT TOOLS: MS Project, JIRA, Wrike, Confluence, Pivotal Tracker and Microsoft Office Tools

ERP & DATABASES: NetSuite, Dynamics, SQL Server and Access

OPERATING SYSTEMS: iOS, Android, Sencha, Windows Mobile, Windows 95/NT/2000/XP/7/8

DELIVERABLES: SRS (System/Software Requirements Specification), Define Scope Document, Use Cases, Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), Activity Diagram, Use Case Diagram, On Boarding guide, Mockup (Layout), Requirements Repository Template (RRT), Training Material/User Guide Manuals, Master Feature List (MFL), Change Log Document and Issue Log Document

PROFESSIONAL EXPERIENCE

Confidential, CA

Project Manager

Responsibilities:

• Lead multiple projects from start to finish: NetSuite Implementation, Warehouse Management Solutions Integration with NetSuite, mobile e-commerce iOS and Android applications, and e-commerce web portal.
• Created business requirements document, project plan, resource plan, and budget/estimation. Remove project impediments and issues.
• Created and updated project plan. Involved in budget planning, resource management, risk management and change management.
• Assist in sprint planning sessions, estimating for user stories using story points, conduct daily scrum meeting, remove impediments, conduct retrospective meeting at the end of sprint to capture lessons learnt and improve productivity in next sprint.
• Facilitate and Lead the daily stand-up (What did you accomplish yesterday, What will you accomplish today, Is anything in your way (impediment/Issues etc)).
• Assist in creating and maintaining the Product backlog, conduct daily scrum meeting, sprint planning sessions, stakeholder demos, Retrospectives. Provide training to teams on agile principles, scrum framework, Iteration Planning, backlog grooming. Involved in Story mapping, story creation, release planning, agile ceremonies, monitor progress and help in continuous improvement.
• Ensure estimating using story points for User Stories, Facilitate and lead the Sprint Planning sessions, work collaboratively with Agile Teams, Product Owner to groom the User Stories in product Backlog.
• Track/report velocity and sprint/release progress to all affected teams and management.
• Client Facing Role with Offshore Co-ordination
• Support the Development Team with the effective use of planning, tracking, and reporting tools such as JIRA, TFS, and Burn down charts, and Scrum boards/dashboard.
• Lead the e-commerce initiative for the Title products, Rate types, property types, Purpose of transactions. Automated calculation of basic rate, investor rates, residential and commercial rates.
• Lead multiple projects from start to finish: Microsoft NetDaynamics implementation, over 30 high profile consumer facing iOS and Android mobile applications such as 2016 U.S. Summer Olympics Team, Boston Marathon, and other e-commerce iOS and Android applications, and e-commerce web portals.
• Facilitated Sprint planning session, daily Scrum, stakeholder demos. Create User stories, assign stories & tasks to team, monitor progress, monitor and track metrics, Review/track daily burn-down chart in JIRA, velocity, task tracking. Create Dashboard in JIRA to track project progress. Run multiple sprints in parallel and work closely with the scrum team. Involved in automated testing, continuous integration (using version control tools like Git) and continuous deployment using agile scrum methodology. Create and distribute project status reports.
• Manage day-to-day operational aspects of multiple projects and scope. Track impediments, issues, risks on daily basis.
• Created and managed the project plan/schedule, budget, deliverables, resources, scope, cost. Resource management plan and ensure proper allocation and utilization of resources.
• Managed vendors and cross functional teams, create project communication plan and present to senior management stakeholders.
• Managed and lead the entire SDLC of the project, manage multiple projects with high complexity, high visibility and high priority. Oversight of multiple projects in Portfolio and managed project risks and issues.
• Lead and coordinate the testing efforts and track defects as needed. Managed project issues and risks.
• Follow up with recruiting and managers to make sure hiring occurs. validate start date, find seating, equipment and make sure training is ready for new hire to help with the on boarding experience.
• Manage budget and run rates.

Confidential, San Francisco, CA

Project Manager

Responsibilities:

• Managed the development, testing, and implementations for the migration of the Windows 7, SharePoint, office 2010 deployment, interface with users, customers, IT teams for the project scope, requirements, project scope. Lead teams located globally in India, and U.K. teams.
• Engaged the customers in BRD sessions
• Used the secure cloud based platform like AWS for database storage, content delivery for faster results, flexibility and security. Work on PCI/DSS compliance and met all applicable rules.
• Lead the Agile transformation, adapt to Agile methodologies, artefacts, principles and metrics. Establish and create metrics, reports, KPIs for tracking projects using Agile methodologies.
• Leverage Agile practices to help track project/portfolio health, Project progress and timeline. Prepared the weekly and monthly operational metrics, project status, Issue/Risk and reports for senior management.
• Help manage and track the agile development initiatives. Leverage agile practices to help track project/portfolio health, Project progress and timeline. Prepared the weekly and monthly operational metrics, project status, Issue/Risk and reports for senior management.
• Assist in creating and maintaining the Product backlog, conduct daily scrum meeting, sprint planning sessions, stakeholder demos, Retrospectives. Provide training to teams on agile principles, scrum framework, Iteration Planning, backlog grooming. Involved in Story mapping, story creation, release planning, agile ceremonies, monitor progress and help in continuous improvement.
• Support the day to day operations of the e-commerce website and help in resolving the website issues. Troubleshoot website issues and initiate the path to resolution with the internal and external technology teams. Set up best practices, such as SEO, with the team.
• Establish vision, objectives and best practices for the online shopping experience, including desktop, optimized mobile web, and mobile apps. CMS (content management system) optimization.
• Coordinate the Go-live, communicate regarding the go-live dates, activities, create go-live plan and checklist and review it with the teams, provide training on the new system and prepare quick reference guide.
• Conducted the change management process and managed the implementation of changes. Manage the test cycles and testing process, lead the status meetings and other project meeting.
• Business Intelligence Analysts gather data about market trends and business opportunities in order to maximize efficiency and revenues.
• Lead and coordinate with onshore and offshore team, conduct daily agile ceremonies and artefacts with offshore teams.

Confidential

Business Analyst

Responsibilities:

• Elicited business functional and non-functional requirements.
• Managing responsibilities across several projects simultaneously.
• Worked with business stakeholders of all levels i.e. from Support staff to Partner level.
• Worked closely with Project Managers, Technical / Solution Architects, Testing teams.
• Coordinated 3rd Party teams (onshore and offshore).
• Be mobile and travel to maintain contact and attend meetings with ITS teams, customers and stakeholders.

Confidential - El Segundo, CA

Senior Project Manager

Responsibilities:

• Managed teams of up to 15 offshore software developers.
• Consistently delivered quality software products and effectively rolled out software applications under budget.
• Effectively managed project scope and customer expectations.
• Managed and mentored software engineers on best practices and improved productivity.
• Consistently managed client expectations by effectively managing priorities and project scope.
• Excellent ability to quickly learn new technologies and apply them correctly to business needs.

Confidential - San Jose, CA

Software Engineer

Responsibilities:

• Worked as a UI Developer, assisted my team in developing two different Web-based applications.
• Responsible for the re-designing of existing application and maintenance of New Platform.
• Worked on various two different projects writing HTML, CSS and JavaScript based on provided designs to get web sites and web applications built within a team atmosphere.
• Closely followed up the project from the scratch to production phase making sure the deliverables are met on every iteration.

Confidential - New York, NY

Software Engineer

Responsibilities:

• Worked in web development as a back-end developer specialized in Java and part of a hybrid waterfall / agile development team.
• Started every day with a stand-up meeting to go through work priorities and content and flag any issues and impediments we might have.
• Majority of the daily routine was coding and coming up with creative solutions to any problems we have.
• Promoted and facilitated the sharing of IT resources, best practices, and innovative ideas and approaches.