Senior Program Manager Consultant Resume
Jersey City, NJ
SUMMARY
- Thorough understanding and experience implementing CCAR (14A/ 14Q), Basel III (BCBS 239), Dodd Frank (Volcker Rule Risk Metrics) regulations at Confidential and Citi.
- Implemented several large - scale technology platforms to have Citi comply with key regulatory initiatives ahead of the industry deadlines - SEPA and Dodd-Frank Rule 1073 covering cross border remittances.
- Replaced multiple legacy systems and reduced system-operating costs by 35% and increased operational efficiency by 25%. Successfully reduced vendor cost 30% by renegotiating product pricing structure for effective & cost-efficient global rollout.
- Established and implemented agile development practices via Agile Framework and SAFe Agile methodology to improve team efficiencies and quality. Work as a Scrum Master and managed team off-shore and on-shore
- Strong record of success in creating robust Program Governance framework including Program Charters, Roles & Responsibilities, Change Mgt. & Risk Mgt. processes, Roadmaps, and Toll/Phase Gate review. Established Change Review board and implemented globally to manage and control program’s scope at CS, Citi, Confidential and Barclays.
- Managed mission critical Programs in diversified and challenging areas - legacy system, products and distributed technologies. Experience in managing Merger, Acquisition, Integration, Migration and Maintenance initiatives along with Vendor management and developing proposals, RFPs, creation & maintenance of SOWs.
- Market Risk, Credit Risk
- IHC/ CCAR (14A/14Q) & Dodd Frank
- Basel II, III, FRTB, AML, OFAC
- DFAST, Stress Testing, VaR
- Risk Data Aggregation (BCBS 239)
- FRB Enhanced Prudential Standards
- Stakeholder / Governance Management
- Program & Portfolio Management
- Regulatory & Compliance Reporting
- IT Transformation, Optimization & Consolidation
- Strategic & Business Planning
- Enterprise Risk Management
- Agile Development Methodology
- Budget & Financial Management
- Change Management
TECHNICAL SKILLS
Project Management Tools: MS Project 2003/2007/2010, EPMO, Visio, Power Point, OnePPM (Clarity), Planview
Operating Systems: Windows 2000/XP/2007, UNIX (Sun OS, AIX)
Frameworks: Scaled Agile Framework (SAFe), Kanban, CMMI-Dev, PMBOK, Six Sigma, ITIL
Tools: Jira, Confluence, AxiomSL, Actimize, SharePoint, Quality Center
PROFESSIONAL EXPERIENCE
Confidential, Jersey City, NJ
Senior Program Manager Consultant
Responsibilities:
- Manage Master Data Management program by implementing Informatica MDM solution, which encompass processes, data governance, tools, application services required to provide standard master data for the Americas in alignment with the Head Office.
- Define program/project scope, roadmap, goals, estimates, and deliverables by partnering with cross functional stakeholders.
- Provide overall proactive leadership, coordination and governance of MDM program, including regular status reporting to all senior management, business & IT stakeholders. Manage overall budget and forecast of all projects, responsible for all resourcing and financials of FTEs, Outsources and Consultants.
Confidential, New York, NY
Senior Program Manager Consultant
Responsibilities:
- Managed all program management and operational support for the Market Risk Dashboard. The platform interfaces with over 5 external partner systems and more than 20 in-house systems.
- Worked with Market & Liquidity Risk Management (MLRM) and Risk & Finance Data Analytics & Reporting (RFDAR) to ensure projects releases and BAU requirement fulfillment and on time delivery.
- Led the implementation of an IHC designated FBO’s tactical regulatory reporting processes to produce the Federal Reserve Bank’s (FRB) FR Y-14 series (A, Q, M) via AXIOM's regulatory reporting platform.
- Worked with platform stakeholders to develop strategic road-map for platform enhancements. Managed Volcker Rule Risk Metrics project from planning through execution. Manage the implementation of Risk VaR, Limits and Sensitivities into Market Risk Dashboard and integrated workflow with approval for regulatory submission to Fed.
- Worked as a Scrum Master to manage and deliver all workstream releases as part of MR Dashboard. Established and implemented agile development practices via SAFe Agile methodology to improve team efficiencies and quality.
- Provided overall proactive leadership, coordination and governance of MR Dashboard program, including regular status reporting to all senior management, business & IT stakeholders. Managed overall budget and forecast of all projects, responsible for all resourcing and financials of FTEs, Outsources and Consultants.
Confidential, New York, NY
Senior Program Manager Consultant
Responsibilities:
- Managed Data Management and Analytics (DM&A) and Enterprise Financial Crime Prevention (EFCP) portfolios including Customer Data Hub Governance, Enterprise-wide BSA/AML/OFAC and Fraud implementation, Strategic Technology Platform and Regulatory Response programs across various Confidential lines of businesses.
- Managed Strategic Technology Platform initiative to implement Actimize via Agile framework for comprehensive AML/OFAC and Fraud detection solution.
- Provided overall proactive leadership, coordination and governance for DM&A and EFCP Portfolio - includes portfolio planning, weekly program status meeting and monthly change review board & financial reporting meetings. Managed 12 project managers, worked with all work streams & business leads and provided status of all projects within DM&A and EFCP portfolios.
- Consolidated multiple systems & increased functionality in Customer Data Hub to support Confidential systems / applications. Improved operational efficiency & effectiveness by retiring legacy systems & move all 72 impacted systems.
- Established governance for DM&A and EFCP to ensure compliance with centrally mandated procedures and applicable synergies. Generated reports on the portfolio including financials, program and project statuses, dependencies, risks and issues, milestones and ad hoc requests across DM&A and EFCP portfolios.
- Responsible for all resourcing and financials of FTEs, T&M, Fixed Price, and vendors.
Confidential, Jersey City, NJ
Senior Program Manager Consultant
Responsibilities:
- Responsibilities included the formation of detailed project plans across the multiple work streams in the program and the creation of a program wide governance and control model to track execution, delivery and risk to improve the Client relationship
- Worked with Risk Treasury team to comply with Dodd Frank - CFTC & EMIR regulations, managed Regulatory & Compliance Dodd Frank initiative from planning through closing for implementation in NAM & EMEA regions.
- Consolidated vendor contracts and staff locations, and reduced expenses by 20% while improving delivery rates, SLAs and overall platform stability. Rebuilt relationships with the front office & stakeholders including internal audit & external regulators.
- Chaired weekly and monthly Steering Committee, Program status & Change Review Board meetings with senior mgt. & stakeholders including Senior MD level. Provided a concise dashboard to view the ‘health’ of CitiFT program.
- Defined and implemented Program Governance framework and established Change Review board & implemented globally for CitiFT and CLS programs to manage & control program’s scope.
- Implemented strict Change Control process, established Change Review board and implemented globally to manage and control program’s scope. Defined and implemented Risk management strategies for CitiFT and CLS globally.
- Responsible of overall budget and forecast of Global Payments programs, participated in annual TTS budget process.
Confidential, Jersey City, NJ
Senior Program Manager / PM ConsultantResponsibilities:
- Managed the planning and execution of all TSCP releases for AML/OFAC and Fraud detection solution including suspicious transactions (SAR) in EMEA & NAM regions. Responsible for program planning and interfacing with the Tech, Operations, Compliance, Trade, Sales, Risk, and other functions to identify & track key activities, milestones, risks, & dependencies.
- Defined and prioritized projects based on the business, regulatory and operational efficiency requirements and assigned Project Managers for all regional and global releases to manage cost, schedule, and performance of component projects.
- Developed & implemented Gov. Framework, processes& procedures across Compliance group. Prepared and delivered weekly updates to operational executive team & monthly updates to the executive steering committee & MDs.
- Provided regular status reporting to all interested parties including; senior management & stakeholders including MD level.
Confidential, Jersey City, NJ
Responsibilities:
- Managed ClientServ (Client Payment/Transaction online web portal) and MS360 (FAs online web portal) projects of MM program, Evaluated and assessed the program objectives and implemented a more streamlined Requirement process. Gained significant financial benefit of more than $ 3M from incremental deposits by processing more transfers electronically rather than by paper checks by lowering processing cost.
- Responsible for the planning and execution of all ClientServ, MS360, Real Time Available Balance (RTAB), and Fraud Transaction Monitoring releases and followed Agile Framework. Developed and planned communications for the MM program.
- Facilitated overall program level discussions and decisions, provided senior management oversight and guidance including strategic and tactical direction and support. Presented weekly steering committee decks to EDs and MDs level.
- Established and implemented program governance structure, roles and responsibilities and project chartering processes.
- Performed an initial program assessment & defined the objectives to ensure MM program align with GWM strategic objectives.
- Managed Credit Risks projects initiation through closing including release planning and executions. Developed project plan, schedule, project vision, communication plans, utilized full SDLC, followed PM processes, and managed E2E execution.
- Assisted in the approval process by analyzing the risk in various complex derivative tranx. Participated in client due diligence process. Monitored, managed and reported exposures at a counterpart. Prepared risk model of derivatives transactions. Interacted with Sales & Trading, Legal, Operations & Compliance departments.
Confidential, Montvale, NJ
Program Manager
Responsibilities:
- Managed the CLEAS III program from planning through closing and followed Agile Framework, primary interface to the Sponsor, Business Owners & Technology. Developed project plan, defined task deliverables, and managed E2E execution.
- Consolidated escalated risks / issues from the various work streams and identify program level risks.
Confidential, Weehawken, NJ
Project Manager
Responsibilities:
- Coordinated with ISD project managers and partners to integrate and analyzed status of 7 major sub-projects & prepared Dashboard reports for Steering Committee. Developed project plan, communication plan, risk mgt. plan, and managed E2E.
- Established testing Run-book matrix, coordinated with ISD sub-contractors to integrate multiple Run-books.
Confidential, Jersey City, NJ
Project Manager
Responsibilities:
- Helped Confidential to strategize and implement CIF and managed Client Management from planning through execution of the web project and ensured Client Management aligned with the CIF strategic plan. Managed Travelers Life & Annuities (TLA), acquisition from Confidential and integrated with CIF & 77 different Systems from planning to execution. Prepared project plan and communication plan. Participated in annual budget process to forecast, created budgets and RFP for multiple projects.
Confidential, New York, NY
Project Manager / Business Analyst
Responsibilities:
- Managed Fixed Income and Derivatives products applications - AutoSpeed and Confidential ELITE, and Give-Up Credit Monitoring Matrix. Managed the end-to-end process from trade capture through settlement and trade reporting. Defined reqs. for fixed income & OTC products; Govt/Agency, Corporate, Munis, foreign exchange, futures, forwards, repos, swaps, and options.