PROFESSIONAL SUMMARY:

20 years of experience in many areas of Information Technology from the bottom up with increasing levels of responsibility including People Management. Having worked with embedded to mainframe, Development, Networking, Systems Administration, Training and Management gives me a unique advantage and understanding of all IT Service Management including Configuration, Incident, Problem and Change Management with a perspective of ITIL Process Documentation. While working for companies from Fortune 500 to small business gives me a perspective of solving business problems through Information Technology to increase efficiency within budget.

PROFESSIONAL EXPERIENCE:

Confidential, Cary, NC

Scrum Master

Responsibilities:

• Established Scrum Practices and Kanban in Large Scale Scrum (LeSS) for 3 Scrum Teams for Transportation Management System.
• Customized JIRA workflows, dashboards, screens and agile boards to be more effective for the teams.
• Worked with Product Owner on User Story creation.
• Wrote documentation in Confluence with Macros and integration with JIRA. Built dashboards with EasyBI Add - on.

Engagement Manager

Confidential, Research Triangle Park, NC

Responsibilities:

• Provided on site management of an MSA DevOps Team. Consisting of 2 Developers and one Windows Systems Administrator and Linux Systems Administrator.
• I was responsible establishing of the initial team. The team’s agile workflow method was decided to be Kanban as development and Operations for Engineering.
• The method was chosen due to the operations aspect with changing priorities into and still function in an agile way to handle both operations and project work.
• I worked with the team members to help with hands-on to assist with troublesome issues with my experience as needed.
• DoD STIG and FIPS enforcement at the OS level for Linux and at the Windows AD GPO.
• Implemented JIRA Kanban Project with Custom workflow following best practices.
• Implemented Bitbucket Project.
• Implemented Confluence Space and provided base structure for documentation and knowledgebase.
• Wrote Knowledge Base How-To on Making a STIG and FIPS install of CentOS with input form Team Members
• Built a Repo Server for Linux for inside an air-gap space for transfer via DVD-R for updates..
• Documented Known requirements for Citrix XenDesktop and provided Hi-Level Network Diagrams for the Implementation to Access NIPRNet from Data Center NOC/SOC in Confluence.
• Worked with engineers for requirements for Central Syslog servers to provide enough requirements for the developers to develop architecture to meet the needs of the centeral log server.
• Worked with Government Services Information Security Officer to ensure we were working with DoD Security Requirements.
• Investigated Ansible and Puppet for Configuration Management as well as Cobbler, Fog use in configuration management.

Environment: CentOS Linux, Central Syslog Cluster, Windows 2012, VMware Workstation, esxi and vCenter, MS SQL Server, JIRA, Bitbucket(Git SCM), Confluence, Artifactory, NFS, Active Directory, Disaster Recovery, Netscaler, DoD, STIG, FIPS, NIPRNet, Citrix XenDesktop, Confidential Appliances Builds, Bash, Perl, Python, Continuous Integration, Management Experience, development & Architecture .

Lead Consultant

Confidential, Boston, MA

Responsibilities:

• Lead Confidential Consultant for the implementation of Confidential.
• Provided Training for development and helped build deployment strategy.
• Delivered a solution to for onboarding Confidential.

Environment: RedHat Enterprise Linux, SELinux, PHP, Confidential, Remote and Onsite work, GotoMeeting, WebEx, PHP, Bash, Oracle, OIM, Subversion, Development and Archetect.

Confidential, Cary, NC

Lead DevOps Engineering Consultant

Responsibilities:

• Functioned as the Lead DevOps Engineering Consultant to Confidential.
• Architected and Upgraded to Data Center edition (clustering) for JIRA and Biitbucket including Load Balancer design and configuration.
• Developed and Implemented Disaster Recovery Plan for JIRA, Bitbucket, Bamboo, SonarQube and Artifactory.
• Provided Documentation for Regulatory Compliance and Operations Guides.
• Lead a team of 3 consultants.

Environment: RedHat Enterprise Linux, Windows 2012, MS SQL Server, Team Foundation Server, JIRA Data Center, Bitbucket Data Center, Bamboo, SonarQube, Artifactory, UrbanCode, NFS, Active Directory, Disaster Recovery, Netscaler, MS Azure, bash, tomcat, JDK 6/7/8 (IBM, Oracle,OpenJDK), Maven, Ant, Continuous Integration and deployment Management Experience, Development and Archectecture with documentation.

Confidential, Collierville, TN

CTO/Business Systems Consultant

Responsibilities:

• Systems Consulting including Project Management, Analysis, Design and implementation. Skills to ensure technical and functional designs meet business requirements.
• VMware of virtualization technologies.
• Computer consulting services to various types of business such as Telecommunications, Medical, Pharmaceutical, Marketing, Entertainment, Insurance and E-Commerce business.
• Many small projects utilizing both Agile (SCRUM) and Waterfall development methodologies for SMB to Large Business.
• Internet Servers using Linux using the LAMP Stack and email Server for corporate communications with Spam filtering and anti-virus scanning for customers.
• VoIP systems engineering with Asterisk
• Training both technical and non-technical for Confidential .
• TCO and ROI analysis.

Confidential

IT Project Manager

Responsibilities:

• Responsible for managing a budget of $2.3 million to renovate Gulfstream’s Savannah Campus Core Network across 81 buildings and 5 campus groups.
• The project involved Datacenter, Confidential Networking Gear, Deploying New underground fiber pathways with redundancy in mind to provide nonstop operations while allowing upgrades and patching to not interrupt 24/7 operations.

Confidential

Technical Project Manager

Responsibilities:

• Took over for an existing project for the New SOC3+ data center IT Infrastructure Implementation.
• Managed multiple implementation vendors with cross vendor coordination (VMware, EMC, F5 and ServiceNow) and IT Staff, Training and other stakeholders.
• Managed a portfolio of projects utilizing Scrum methodology with the exception of SDDC which was Waterfall. I was able to integrate both methodologies to work with each other successfully on integrations.
• Mobile Device Management (MDM, Afaria)
• Whitespace Hardware (Racks, Cages, Computers, Networking Gear, Cabling) coordinating with building readiness.
• SONET Connectivity to Telecom Rooms
• Software Defined Data Center (SDDC, VMware)
• Data Center Infrastructure Management ( DCIM, StructureWare)
• ServiceNow Customization and integration with SDDC to update Configuration Management DB
• ITIL documentation for ServiceNow Processes.
• Service Now User Guide for IT users and Support staff.

Environment: VMware, Linux, Windows, Apache, Tomcat, Java, JIRA, JIRA Agile, ServiceNow, MS Project, Visio, Word, Excel, ITIL, StructureWare, DCIM, SDDC, Racks, Cages, Computers, Networking Gear, Cabling, Afaria, SOC3, SSAE-16, SDLC, QA.

Confidential

Scrum Master

Responsibilities:

• Managed Web hosting infrastructure using cPanel.
• Implemented Backup and Recovery using Bacula with Scrum Project management.
• Data center hardware installation in secure collocation facility.
• NOC Monitoring Setup.
• Confidential router 5505 management.
• Went onsite with several customers to assist with disaster recovery from Hurricane IKE in Houston, TX.
• Managed VMware hosts.

Environment: CentOS Linux, cPanel, Windows Server 2008 SBE, Bacula, Dell Servers and NAS, Mac OSX Server, Tape Libraries, Scrum, Kaban, bash, perl.

Confidential

Scrum Master

Responsibilities:

• Managed Projects with Scrum
• Integration Project for Confidential with custom internal application using Jitterbit (ETL).
• Extended Confidential Project to enhance relationship data with internal systems.

Environment: RedHat Enerprise Linux, Jitterbit, Confidential, PHP, bash development.

Confidential

Scrum Master

Responsibilities:

• Managed Multiple Projects with Scrum.
• Managed Implementation of Confidential and customization.
• Fax Automation Project
• Email Server Project with DSL Internet with Security firewall.
• Email campaigns With Confidential .
• PBX upgrade conversion with ROI analysis of telecommunications savings
• Provided long term support and training contract for 3 years

Environment: Linux, Windows, Apache, PHP, Postfix, Confidential, FileMaker, DSL, Asterisk, bash, Perl, development and Architecture .

Confidential

Project Manager

Responsibilities:

• Managed project to develop application in FileMaker for client to track overseas sales logistics with charts and analysis for clients.
• Long term support contract for maintenance and some on-site networking support

Environment: Filemaker, Analytics and reporting database.

Confidential

Project Manager

Responsibilities:

• Created the Midwest Confidential Developers/Users Group
• Managed event planning for the first ever Confidential sponsored meeting in Chicago, IL.
• Spoke at SugarCon as a guest speaker on scalability and performance of Confidential .
• Provided online training with Confidential for developers with the online developers group

Environment: Linux, Apache, PHP, Tomcat, JBOSS, Confidential, Atlassian (JIRA, JIRA Agile, JIRA Capture, Bamboo, FishEye, Crucible, SourceTree, Confluence, Confluence Team Calendars, Crowd, Stash, Bitbucket), Github, Git, Subversion, Java/J2EE, Perl, Bash, bind, Cpanel, Symfony Framework, Netbeans, Asterisk, VoIP, ISDN Pri, T1, DSL, online training, community leadership.

Confidential, Salisbury, NC

Scrum Master

Responsibilities:

• Took over existing project.
• Coached team members in Scrum Team and Product Owner with regard to constructing User Stories and wrote documents containing the training materials.
• Organized JIRA and JIRA Agile to provide better reporting with Epic Stories and release goals.

Environment: MS Office, JIRA, Windows, Citrix, Zero-Client, PMO, Linux, Bash.

Confidential, Memphis, TN

Product Manager

Responsibilities:

• Managed the development and vendor relations for Confidential -related projects and JIRA.
• Served as Business Analyst as the liaison between business and technical functioning as product owner.
• Worked with Siebel Team for data migration.
• Instrumental in selection, JIRA for requirements and testing solution, and implemented solution for Quality Assurance Team for Siebel Team.

Environment: Linux, JIRA, MySQL, PMO, ITIL, Confidential, Siebel CRM, bash, PHP, Security code review, ETL

Confidential, Collierville, TN

Director of Technology

Responsibilities:

• Contributed to general business planning regarding technology and systems required to maintain company operations and competitiveness.
• Recognized new developments in information systems technology, and anticipates organizational modifications.
• Established long-term needs for information systems, and plans strategy for developing systems and acquiring hardware to meet application needs.
• Ensured confidentiality and reliability of corporate data, proprietary information, and intellectual property
• Functioned as top level contact to assist end users in determining IS requirements and solutions.
• Responsible for managing software developers and outsourced developers and reports to CEO.
• Key projects:
• Data Collection and Mining
• Reporting and analysis of data
• Custom eCommerce platform PCI compliant.
• IT Service management
• Disaster Recover and Backup Systems

Environment: Debian Linux, MySQL, bash, Perl, PHP,AWS Alexia Database API, Continuous Integration, Git SCM, VMware Cloud Solution.

Confidential, New York, NY

VP of Technology

Responsibilities:

• Functioned as top level contact to assist end users in determining IS requirements and solutions.
• Consulted to other businesses as required.
• Reported to CEO and worked closely with VP of Web Technologies.
• Member of the Advisory Board of Directors.
• Managed and developed company’s technical operations
• A start-up company focused in Open Source application customization and extensions.
• Special focus on Confidential and LAMP type projects, as well as integration projects that spanned from Windows to Mac and Linux
• Key projects:
• Managed local and offshore development teams with Scrum Methods. Interviewed, Hired and Terminated.
• Established software version control along with policies and procedures.
• Aided in increasing revenue by doing more accurate project management and projections.
• Managed development using the agile development methodologies.
• Implemented vmware server virtulization consolidated servers utilizing vmware to reduce the co-location rack space needed for production.
• Interviewing Technology candidates and qualifying them for positions.

Environment: Linux, Windows, Apache, PHP, MySQL, eclipse, VMware, Plesk, subversion, Management, Project management, bash.