SUMMARY:

• A dynamic & result oriented professional having 18 years of experience in Information Technology industry.
• Confidential has 10 years of experience in managing large transformation projects and programs for Fortune 500 clients across verticals such as Healthcare, PBM, Banking, Retail and Manufacturing.
• Confidential is currently working as a Sr. Project Manager /Agile Scrum Master as a consultant in RQNS division of Confidential Technology part of UHG based out of Eden Prairie, MN location.
• Rich exposure to Agile, Project, Program Management and Delivery Management practices through strategy, design & development.
• Certified Scrum Master (CSM) with good exposure on Agile Implementation.
• Confidential has extensive experience in Software/ Application Development (SDLC), project Management.
• Proven ability to achieve results in very high pressure, complex work environments and to keep teams motivated.
• Experience developing strategies for achieving client business goals, including the development of project/product roadmaps, maturity models and strategic short - and long-term plans.
• Rich exposure in project coordination activities entailing planning, scheduling, execution, monitoring and providing regular reporting to stakeholder on project/program health.
• An effective leader with proven abilities in leading teams during the project phase, guiding team members and enabling knowledge sharing among the team.
• Effective in managing in all phases of the SDLC (Requirement analysis, development, testing and troubleshooting), with strong analytical skills.
• Proficient in developing & streamlining process with pain areas with proven ability to enhance operational effectiveness and meet operational goals within the cost, time & quality parameters.
• Strong knowledge of several agile frameworks/practices like Scrum, XP, Lean, Kanban, DSDM, TDD, ATDD.
• Extensive experience in planning, managing and executing the end to end delivery of complex global IT project initiatives.
• Manage project financials, including proactively aligning client demand with IT supplier capacity to maximize the value of the client’s IT spend.
• Trained in IT project management and SDLC concepts as well as good technical and business background/skills
• Strong communicator with excellent presentation, written and verbal communication skills - able to interface with senior IT and business leaders.
• Ability to drive change and excel in a challenging environment requiring frequent course adjustment
• Team player fostering a collaborative and cooperative approach to software development.
• Experience and proven track record of managing complex relationships across multiple geographies and cultures and demonstrated success managing in a matrixed organization with many competing priorities.
• Self-starter who can take Project Management initiatives forward independently with limited direction.
• Strong experience in a program/project management from evaluation, conception, planning, execution and completion.
• Strong experience on Agile ( CA Central Rally, JIRA) and waterfall software development methodology, SDLC, and Business Analysis practices
• Proficiency with MS Office (Including Word, Excel, Outlook, PowerPoint, Access)
• Proficiency with MS Project
• Proficiency with MS Visio
• Strong analytical skills and understanding of delivery metrics reporting.
• Proficiency with CA Clarity, Planview, Workday, SharePoint and FieldGlass project management software.
• 8 + years of experience in Project, Program Management consulting through strategy, design & implementation.
• 3+ Years of experience as Scrum Master.
• 2 years of experience on SAFe Agile implementation
• Certified Scrum Master (CSM) from ScrumAlliance
• Program and Project Management process and tools like MPP experience.
• Agile Development & Methods (Scrum/XP/Kanban/Lean/SAFe)
• 2+ years driving DevOps implementation’s in large organizations/project’s
• CMMi, Six Sigma Methodology, IT Quality Processes experience.
• Extensive experience managing application development in platforms (Java/J2EE, Hadoop, Big Data)
• Experience managing end to end projects that entail complex technology design, development and integration efforts.
• Java, J2EE, Mule ESB, Hibernate, Struts, JSP, XML JavaScript, Junit
• .Net based web application development.
• Big Data, Cloud based platforms, Hadoop, Hive, MapR, Data warehouse and Data Lakes
• Hibernate, Spring, Webservices, MVC Application Framework
• Apache, MULE ESB, ATG & WebSphere Application Server (WAS).
• Code version CVS, GIT Hub
• SOAP Based Web services Development
• E-Commerce application development (ATG, DHTML, CSS)
• UML (Unified Modelling Language), Rational Tools, FP Based Estimation.
• Oracle, PL/SQL
• IAM, LDAP
• Good Experience in implementing DevOps using CI and CD tools (Hudson, Jenkins, Puppet, XL Deploy)
• Scrum based tools like Rally, JIRA.
• Agile (Scrum/XP/Kanban/Lean/SAFe) & Waterfall

EXPERIENCE:

Confidential

Agile Project Manager and Scrum Master

Skills: Program and Project Management, Agile, Scrum, Big Data

Tools: MPP, Rally, ALM, Plan View, Hadoop, MapR, Hbase, Hive,Ilog, Data Lake, Visio, MS Office, Confidential Cloud.

Responsibilities:

• Playing the role of a Sr. Project Manager and Scrum Master, responsible for managing and leading execution of development projects comprising of 6 scrum teams (5-7 members) under Confidential RQNS portfolio in a geographically diverse setup.
• Regularly working with business and product owners in defining and prioritizing the backlog of the product as part of backlog refinement and define the overall product roadmap for the future deliverables.
• Worked closely with Solution Architects to define technology best practices, standards and define future technology roadmap.
• Leading and driving continuous innovation and improvement in the OPSi portfolio in terms of technology, process, tools and people.
• Responsible for all Rally related admin tasks like creating releases, sprint iterations, time boxes, milestones, calculating and adding team velocity/capacity, enabling and disabling team members in CA Central Rally.
• Also responsible for conducting and facilitating Daily Scrum, Sprint planning sessions, Backlog refinement, Sprint retrospective and generating reports like team burn down charts, project health assessment etc.
• Also playing the Role of an RTE (Release Train Engineer) and coordinate Release/ PI planning events, conducting/facilitating Scrum of Scrum (SoS), Inspect and adapt session as part of SAFe practises implementation.
• Identify and resolve problems, roadblocks, and distractions to meet assigned goals within the team(s)
• Driving the DevOps implementation’s with a key focus on continuous integration and continuous delivery.
• Working actively to create a highly satisfying team environment by providing opportunities for collaboration, individual growth, cohesion, productivity, creativity, innovation, recognition, empowerment, and accountability.
• Working closely with Scrum team’s and ensure all their issues, impediments are resolved on a priority basis and protect scrum teams from any external distractions.
• Provide coaching/mentoring/ training to team members and other employees to assist in the transition to a more Agile/Scrum environment to help with Agile and Design Thinking concepts and to help with the use of Agile software and tools.
• Facilitate review of the project deliverables and work closely with teams to ensure ongoing improvements.
• Responsible for driving the technical implementation of the OPSi Analytics engine and managing the project from end to end in terms of delivery.
• Responsible for coordinating all the Infrastructure availability and setup for the projects.
• Working closely with Product owners, Business stakeholders and driving the requirement gathering, prioritization and estimating of the project scope.
• Achieve project success by identifying, assessing, mitigating, managing and communicating risks/issues that impact project’s cost, schedule, and scope.
• Responsible for tracking the program budget closely in terms of actual v/s planned and also responsible for estimating new projects at high level.
• Responsible for reporting and presenting the overall project/program health to senior leadership in terms of weekly /monthly reports.
• Key responsibilities include tracking product deliveries, product management and reporting product status using Rally, MPP and other reporting tools
• Responsible for budget planning and tracking activities for a yearly budget of $4 million for this account.
• Working closely with Dev Team, Product Owners and other external team and tracking the risks, issues on a regular basis.
• Actively involved in facilitating evaluation and estimation of any new intake request/CR.
• Responsible for tracking the project deliverables in Rally and Plan, develop, manage and implement project plan in MPP .

Confidential

Delivery / Program Manager

Skills: Program and Project Management, Agile implementation, PBM

Tools: MPP, Clarity, Fieldglass, ALM, Java/ J2EE, JBPM, Angular JS, Spring Boot, Mule ESB, Spring, SOAP, Visio, Rally

Responsibilities:

• Overall responsible for managing the execution and leading the Claims Midrange Services development portfolio of 35+ Java based applications for Client Confidential for their Claims and PBM Division.
• Played the role of an onshore Program Manager, responsible for managing and leading technical execution of development project for Claims Midrange service.
• Managed a team of 70 + resources based at onsite, offshore and near-shore.
• Responsible for overall budget planning, forecasting and tracking yearly expense of $5 million.
• Everyday activities included interacting and providing regular updates to Client leadership on program/project status, pipeline, resourcing, finance and key challenges in form of weekly, monthly reports.
• Worked closely with Solution Architects and ESI Application Engineering team to define Java/J2EE technology best practices, standards and define future technology roadmap.
• Was actively involved in requirement gathering with business and coordinating various JAD sessions, extend help to define technical solutions/approach and lead the design/development.
• Managed and tracked project risks closely, escalated timely to stakeholders and ensured a risk mitigation or elimination plan is in place and regularly reviewed/actioned.
• Was actively involved in evaluation and integration of complex applications/process for Confidential and Medco during their merger for Claims division.
• Was actively involved in any new work evaluation, creating RFP’s (proposals), evaluating and estimating any new intake request under Claims midrange portfolio.
• Tracked project deliveries, project management using MPP, creating details plan with WBS and reporting project status.
• Maintained scope control, reporting the impact of changes to requirements or new requirements
• Responsible for customizing ADM methodology for helping Confidential in their delivery optimization.
• Responsible for Infrastructure procurements, setup and also handled the data center migration projects.
• Responsible for scheduling resources against development records.
• Was actively involved in streamlining all delivery, technical and quality management process to help Client in improving operational effectiveness and business effectiveness.
• Was actively involved in design, reviews and ensuring high quality of deliverables.
• Proactively interacted with business teams to understand the pipelines. Maintain and plan for all incoming Project Pipeline.
• Supervised continuous improvements efforts related to delivery, issue management and project processes.
• Supervised work of other managerial employees and other leads.
• Analyzed all pain areas in current team/department and implement roadmap/strategy to streamline the process.
• Also supervised other contractors and vendor partners of ESI as a delivery lead for the engagement and was responsible for tracking/managing their deliverables/outcome.
• Provided subordinate professionals with a clear sense of direction and assist the direct reports in developing work plans and work effort estimates.
• Developed client relationships and manage client expectation related to services provided.
• Created work standards for project; established and defined roles and responsibilities, specific outcomes, and clear measures for quality.
• Carried out active adaption of Agile implementation and was the first team in Claims division to transform some of key projects into Agile based Scrum implementation using Rally and Jira.

Confidential

Project Manager

Skills & Tools: MPP, Java, Mule ESB, Oracle, Eclipse, CVS

Responsibilities:

• Lead and managed a team of 20+ resources.
• Formulation and implementation of Project Plan in MPP, created detailed WBS including identifying scope, resource planning & allocation, cost estimation, configuration management plan, quality plan & risk management.
• Monitored and tracked projects closely in terms of scope, schedule cost, risk and work closely to understand any deviations and work to get the project on track.
• Requirement gathering, System Analysis and Designing.
• Prepared Functional & Technical Specs
• Reviewed the Design
• Prepared Effort Estimates.
• Guided the team in understanding the Functional & Technical aspects of the requirement.
• Coordinated Implementation, Testing and Deployment
• Coordination with onsite team

Confidential

Project Manager

Skills & Tools: Java, JSF, Spring, Hibernate JBoss, WebShere, Oracle.

Responsibilities:

• Involved in the knowledge transition with existing client's vendor team and SME's at onshore (UK) for entire Retail engagement.
• Responsible to end to management of deliveries for Confidential E-commerce portal.
• Formulation and implementation of Project Plan including identifying scope, resource allocation, cost estimation, configuration management plan, quality plan & risk management.
• Review project timelines & scope.
• Monitor project progress, identify & mitigate project risks
• Involved in setting up the Service management process, environment and tools for Confidential engagement.
• Worked closely with client team and Confidential transition team in understanding client existing process, methodology, involved gap analysis and recommended solutions.
• Involved in day to day coordination of Application Support Maintenance activities andensure adherence to service level SLA's agreed with client
• Involved in publishing weekly/monthly operational report to client team.
• Internal reporting of the engagement using EBS, DART.
• Worked on creating PMP, QMP and Blue book for the engagement.

Confidential

Technical Project Manager

Tools: MPP, Rational Suite, Requisite Pro, ALM, Java, EJB, Oracle, WebTrend, VisionPlus

Responsibilities:

• Managed the entire project life cycle such as Requirement Analysis, Design, Coding, Testing, Review, Documentation, Maintenance, and Application Support.
• Interfaced with business for analyzing the requirement & help the implementation team understand the requirements.
• Estimated the project requirements in terms of timelines and cost.
• Prepared RFP, SRS and Technical approach docs.
• Formulation and implementation of Project Plan including identifying scope.
• Reviewed project timelines & scope.
• Monitored project progress, identify & mitigate project risks.
• Review Functional Specification, Technical Design & guide the team.
• Setting up the web-analytics for public facing websites using Omniture and
• Managed Infrastructure requirements for projects.
• Reviewed quality of project deliverables
• Involved in Application support and maintenance activities
• Involved in Project planning, monitoring and estimation activity.
• Vendor team management, task allocation & execution.
• Proposed and review project technical design.
• RFP preparation and negotiations with vendor
• Responsible for setting up Identify and access Management for core Confidential Applications using Oracle IAM, SSO & LDAP
• Involved in production deployment, post production support and manage infrastructure requirements for projects.

Confidential

Skills & Tools: WebSphere, SVN Java, EJB, Servlets, Struts, PL/SQL, Hibernate, Design Patterns, Oracle

Senior Tech Lead

Responsibilities:

• Requirement gathering, System Analysis and Designing.
• Project Scheduling and Planning.
• Prepared Functional & Technical Specs
• Prepared Effort Estimates.
• Project Planning & Scheduling
• Guided the team in understanding the Functional & Technical aspects.
• Implementation, Testing and Deployment
• Coordination with onsite team.

Confidential

Skills & Tools: Rational Rose, Java, Struts, JSF, EJB, WebSphere, Eclipse, PMD

Tech Lead

Responsibilities:

• Requirement gathering, System Analysis and Designing.
• Prepared Effort Estimate's, Functional & Technical Specs.
• Guided the team in understanding the technical aspects of the project.
• Development using J2ee, Struts, Oracle and Design Patterns framework.
• Project scheduling and planning activities using MPP.
• Prepared Use Case Review of the Applications
• Code Review, Unit and Integration Testing.
• Coordinated with onsite & global teams to drive the project initiative.
• Designed layout and coding front-end and backend layers.