SUMMARY:

Results - driven Agile IT Program Lead/Coach Lead with 15+ years’ experience and knowledge within Fortune 100 companies and client consulting working with leading edge technologies. Evangelist of Agile principles and methodologies. Successful at leading teams through product and project implementations using Agile development strategies through client portfolios, programs and projects. Proven record of implementing and providing solutions to improve productivity and efficiency. Advanced knowledge of product life cycle phases such as requirement specification, designing and development of business and technical intent. Excellent analytical and communication skills.

HIGHLIGHTS:

• Agile Portfolio Lead
• Scrum; Kanban; XP Methodologies
• Software development lifecycle
• Agile Training - Design & Delivery
• Design and prototype reviews
• Agile and Waterfall experience
• Continuous Improvement Methodologies
• Lean Software Development (LSD)
• Project life cycle concepts
• Devops - TDD; Continuous Integration & Deployment
• Automated Testing
• Agile Coach & Trainer
• Extensive Leadership and Communication skills

TECHNICAL SKILLS:

Lean/Six Sigma Methodologies: Version One; Jira; Confluence; SharePoint

Hadoop and AWS Cloud technologies (Business user): SAFe (Scaled Agile Framework), COTS system analysis Test Driven Development (TDD) and Behavior driven development (BDD)

Database (end-user experience): Access; SQL interface

Operating System (end-user experience): Windows

Software: Microsoft Office Suite, DOORS System Development Lifecycle (SDLC)

Microsoft apps: Word, Excel, Office, Project and PowerPoint Office Everywhere

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

VP, Agile Program Manager

Responsibilities:

• Program Manager responsible for managing the Agile organizational training program in support of the PNC Agile strategy.
• Provided oversight of the Agile Coaches to carry out the Agile program. This includes influencing project decisions to achieve overall program goals with respect to the rollout of Agile across the organization.
• Provided oversight and accountability for the program budget while working to ensure the overall success of the program.
• Evaluation of the Agile implementation and effectiveness strategies and recommending enhancements to the program when warranted.
• The training strategies include core competencies in Scrum, and Kanban.
• Ensured a seamless and consistent experience across multiple lines of business to include Retail, Credit Card, Mortgage, and Capital Stream.
• Reporting to the Executive Committee regarding progress and Agile immersion strategies with regard to the quarterly/yearly Agile strategy.
• Having only been in the position for less than six months, received high performance scores on the yearly evaluation above other peers in my job family whom have been there for the full year.

Confidential, Wilmington, DE

Principal, Scrum Master

Responsibilities:

• Agile lead and Coach responsible for planning, leading, organizing, and motivating agile project teams to achieve a high level of performance and quality in delivering exceptional business value across the enterprise.
• Responsible for enabling teams to deliver high visibility projects using agile methods in an environment that may cross multiple business divisions.
• Lead Scrum Master and subject matter Agile Coach responsible for the successful delivery of strategic initiatives regarding our Agile development within the Wilmington DE site.
• Site Champion regarding the ongoing process improvement initiatives to implement best practices for Agile & Project Management objectives.
• This also included coaching leaders in Agile competencies and practices across multiple disciplines regarding the concepts of Lean Delivery and transformation strategies.
• Responsible for putting into place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project teams to increase delivery efficiencies and effectiveness with little to no variance of the delivery dates. Used Agile performance metrics to drive accountability and continuous improvement throughout the enterprise.
• Defined and managed ongoing process improvement initiatives to implement best practices for Agile across our onsite, offshore and distributed teams to ensure a successful, seamless, and sustainable delivery of business intent to the respective business streams.
• Servant leader for 3 senior scrum teams by ensuring clear communication and organization of all team objectives.
• Responsible for driving the scrum process focused on delivery and driving continuous improvement of the teams, along with maintaining product backlog and release plan.
• Facilitated the team’s productivity by removing impediments that may obstruct the pursuit of the team's sprint goals and by preserving flexibility and ability to rapidly respond to changes on the team.

Confidential, Mclean, VA

Senior Business Application Project Manager

Responsibilities:

• Managed a team of 20+ individuals for customer support.
• Responsible for the hire, fire, motivation, evaluation, training and counseling of assigned staff for the Customer Management Support team.
• The team was the resource center for underwriting customer support and operations.
• Created and executed a plan regarding gap analysis to help drive efficiencies regarding customer experience through Lean/Six Sigma methodologies.
• Defined and managed a project management process and championed the ongoing process improvement initiatives to implement best practices for Agile Project Management.

Confidential, Fairfax, VA

Sr. Consultant

Responsibilities:

• Lead consultant responsible for ensuring business requirements were captured within technical documentation regarding development of software specific to client deliverables.
• Mortgage system expert responsible for providing a full range of technical and developmental consultative support to clients.
• Recognized and awarded for identifying and implementing efficiency opportunities within a loan sales support unit.
• Analyzed client’s current Agile processes, prioritized areas of improvement, and worked alongside key stakeholders to implement the improvements.
• Assisted in training team members and other client employees on Agile and Design Thinking concepts.