SUMMARY

• Creating delightful, engaging, and compelling experiences that meet the expectations of the customer while fulfilling the strategic goal of the organization

• Microsoft Office 2013
• Jira & Confluence
• Discovery sessions
• Burn down reports
• MS Project, Visio,
• LiquidPlanner, Asana
• Team Foundation
• Server (TFS)
• Requirement gathering
• Process improvement
• Collateral development (print & digital)
• SharePoint design & integration
• Project plans & status reports
• Intellectual property clearances

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

• Managed two key revenue - generating programs for the Confidential: HP Market, an eCommerce application matching HP partners directly with distributors for quick and easy order fulfillment, and a Display Ad Program vetting online advertising opportunities with HP partners
• HP Market: worked directly with external development partner and translated the technical specification for HP’s internal business stakeholders, managed UX & visual design and content deliverables. Presented interactive wire frames to client stakeholders for review and sign-off
• Set-up display ad program including competitive analysis, operational readiness, messaging for targeted personas, ad unit creation meeting IAB standards, ad design and analytics strategy
• Responsible for budget, timeline and resourcing

Confidential

Interactive Producer

Responsibilities:

• Managed production process for Amazing Results, a touchscreen (90” display), interactive multimedia exhibit
• Oversaw vendor resources and schedule (video production & sound design) and managed internal creative and development team
• Responsible for interactive production schedule and updates
• Input content and assets. Tested (QA) proprietary content management system and content integration.
• Set-up bug tracking and development milestones using FogBugz
• Worked in TFS to generate builds; coordinated bug fixes with developer & design resources

Confidential

Project Manager

Responsibilities:

• Managed feature requests from global team ensuring consideration on product roadmap
• Communicated status to internal stakeholders, external partners and client
• Successfully led weekly global client meeting and drove action items to completion
• Introduced project efficiencies and process improvements in product development & camp Confidential n management: bug tracking and QA activities, feature release communication, cross-team collaboration improvements and issue resolution related to publisher integrations
• Oversaw mobile certification with Google AdX and third-party mobile ad server

Confidential

Senior Project Manager

Responsibilities:

• Contributed to daily progress between UX exploration with internal design team (5) and vendor development partner (4), exploring simultaneous dual screen scenarios
• Responsible for status reports, budget burn down reports, client communication and management of vendor development team

Confidential

Senior Project Manager

Responsibilities:

• Client-facing role responsible for feature specification, project resourcing and risk mitigation strategies
• Managed web site design and integration from discovery phase through test /QA and release
• Deliverables: user research, employee surveys, stakeholder interviews, content inventory, design comps and final site design, content migration, training documents and final SharePoint site

Confidential

Senior Project Manager

Responsibilities:

• Managed $1-million+ web site redesign, CMS installation and content migration for HP’s loyalty program, PurchaseEdge, recycling partner’s used print cartridges
• Duties: sprint planning (TFS), monitoring deliverables, partner and client communication, scoping deliverables, and tracking status
• Deliverables: 2 web sites, a custom-designed CMS, reporting and analytics engine. End-user communication: webinars, training materials and interactive demos

Confidential

Interactive Project Manager

Responsibilities:

• Duties: managed the production and creative staff, SOW creation, resource forecasting, client communication and status reporting

Confidential

Interactive Project Manager

Responsibilities:

• Responsible for client communication, status reports, SOWs, and management for in-house and vendor creatives
• Deliverables: Flash demo, online capabilities brochure, wireframes and visual design for gamification / education product concept

Confidential

Senior Program Manager

Responsibilities:

• Managed high-profile, strategic engagements: Confidential Election Application used on-air by Chuck Todd; a financial services application (winner of a Confidential Award for innovation); Project Hilo - Surface storefront similar to Xbox Live
• Responsible for project communication plan, status reports, project schedules, release management and reports, end-user documentation, training materials, product videos, testing / QA and bug triages
• Managed software development lifecycle using Agile, Scrum, and waterfall methodologies with internal team as well as external vendors
• Authored SOWs. Coordinated contract negotiations and reviews. Managed project budgets and responsible for content acquisition