SUMMARY

• A highly innovative, Program Management Practitioner, with a proven track record of success delivering strategic, complex, multi million dollar programs and projects within Finance, Healthcare, Government, Telco, Utilities, IT, Manufacturing and Professional Service market sectors. Results orientated and quality focused, with excellent relationship management skills.
• Able to demonstrate strong leadership, full project lifecycle experience, innovative solution design working within a financial centric workstream expert in applying specialist risk management techniques inline with corporate and personal objectives and goals. Providing creative and strategic vision to businesses to provide clear direction in building consistently improved business performances.
• A pro - active leader, empowering staff to take ownership, providing coaching and mentoring to grow capabilities within cohesive teams, working together to achieve individual targets and company objectives.
• Specialising in Agile delivery, portfolio management, program management, project management, PMBOK / Prince2 / Change management and SDLC methodologies, customer services, P&L, operations management, strategic management, mergers & acquisitions, contract management, budget & forecasting, scheduling, risk management, business process re-engineering.

PROFESSIONAL EXPERIENCE

PROJECT MANAGEMENT CONSULTANT

Confidential, New York City

Responsibilities:

• Manage national software implementation; rolling out new SharePoint platform across 50 site national network, including the consolidation of existing microsites / portals
• Implement new project delivery capability within newly merged businesses (i.e. scaled / tailored PMO function)
• Implemented new communication strategy to accommodate planned process change
• Integrate newly acquired businesses / merge and automate existing functions into the group to achieve targeted efficiencies
• Grow partnerships with acquired business groups and owners in order to receive sponsorship and support of planned changes

PORTFOLIO MANAGER

Confidential, London

Responsibilities:

• Accountable for providing overall portfolio health assessment, highlighting major risk and issues on achieving committed targets, providing input for cross portfolio dependency and roadmap development, delivery and industrialization of the project Management office
• Managing program leads delivering the projects to achieve the investment goals
• Facilitating periodic ‘interlock’ meetings to monitor outputs of project teams against the plan and monitor processes undertaken by the program teams using the CA Clarity portal
• Collaborate with program managers to identify, respond and report on issues, recommend and execute corrective actions to address the issues and initiate meetings with stakeholders for escalation and handover
• Lead and facilitate periodic portfolio reviews and interlocks as defined by Group Technology & Operations Portfolio governance structure
• Develop relationships with stakeholders relevant to the Portfolio’s Programs
• Coordinate and ensure that required processes and controls are adhered to, and high quality data is provided by the programs to enable portfolio assessment and reporting
• Initiate necessary escalation on critical issues related to portfolio health, investment decisions, benefits achievement and data quality in the iPMO CA Clarity based reporting and tracking system4

PROJECT MANAGEMENT CONSULTANT

Confidential

Responsibilities:

• Responsible for the project management function, collaborating with all business unit managers, specifically focusing on; scoping and development of strategic projects, business process map templates
• Managing requirements gathering and documentation of policies/procedures
• Collaborating with project team members across all functional areas of the business for the purpose of improving service delivery capability

PROGRAM MANAGER

Confidential

Responsibilities:

• Managed the scheduling assurance of a large-scale program in the Utilities sector for the delivery of two new plants (£36m), utilizing an emerging water treatment technology
• Managed the contractual change of a multi-channel service provision operation within an organization experiencing unprecedented restructuring activity, whilst providing over £190m worth of community care services annually
• Responsible for contract management and monitoring, business case creation, performance management and establishing a set of metrics to ascertain the financial viability of service contracts

PROGRAM MANAGER

Confidential

Responsibilities:

• Identify project delivery process improvement opportunities and define process steps
• Mapped ‘as-is’ / ‘to-be’ process steps for assessment / approval / implementation
• Created standardized product delivery plans / process maps in MS Project / Visio Format
• Agree / Implement new development stage gates and internal / external progress reporting process
• Reprioritize resource assignments as required
• Provide change management coaching to client services team
• Report periodic status information to senior management
• Collaborate with directors, management and technical teams to resolve prioritization-based conflicts between concurrent projects

SENIOR PROJECT MANAGER

Confidential

Responsibilities:

• Led project to deliver new business acquisition and integration capability in line with strategic growth goals since privatisation of company
• Lead PM establishing procurement consolidation capability across all divisions
• Lead PM delivering standardization of service delivery processes across 50 UK sites in line with corporate process improvement initiatives and Department of Health’s Personalization agenda
• Managed implementation of £2.5m scheduling, charging, paying software across 50 site national network

PORTFOLIO MANAGER

Confidential

Responsibilities:

• Responsible for setting up new PMO managing over 700 deliverables within a portfolio of 100 projects establishing standard operating procedures for new client project delivery process; implementation completed within 9 months
• Designed, and implemented service delivery improvement processes for a multi disciplinary consulting practice with an $20m t/o
• Prepared and published cyclical executive portfolio performance reports, performance reviews and recommendations for over 1000 planned tasks, project valued over $16m
• Established project work breakdown structures including enquiry process / risk analysis, negotiating and setting key KPI’s
• Worked as a key contributor to development of Confidential ’s suite of bespoke project management tools

PROJECT MANAGER

Confidential

Responsibilities:

• Represent European OEM Suppliers as front line customer technical representative
• Project Management, Installation/Commissioning/Programmed Maintenance & Delivery of wine processing equipment
• Planning, Installation and commissioning of ‘turn key’ bottling plants at client sites, approximate value of equipment and commissioning $4-8m
• Planning and delivery of seasonal programed maintenance projects at approximately 100 client sites throughout Australasia
• Planning, Installation and commissioning of ‘turn key’ $1-4m, 2-4 ton per hour olive oil processing plants at client sites
• Plan client OEM inspections and host OEM representatives at client sites

TECHNICAL SKILLS

• MS Project / Server
• MS Office Suite
• Access CA Clarity
• Oracle Primavera P6
• Bespoke PMO Software Tools
• Financial Planning/Budget Control
• Specialist in PMO mgmt. & set up
• Mergers & Acquisitions
• Project Portfolio Management
• Program Management
• Program / Portfolio Governance
• Risk Management
• Managing Remote Project Teams