PROFESSIONAL SUMMARY

• Certified Project Management Professional PMP , with over 14 years of IT experience.
• Exceptional Technical Managerial expertise with astute understanding of business operations and performance while overseeing operations for strategy, budgeting and development projects, while showcasing eCommerce project leadership.
• Excellent customer/vendor interfacing skills coupled with the ability to negotiate effectively while driving all cost saving initiatives.
• Ability to successfully deliver results through strategic thinking, innovative problem-solving and managing teams both on site and off shore in order to achieve performance excellence.
• Experience in anticipating market trends to proactively design and implement action plans for the subject.
• Experience in develop forward-thinking eCommerce strategies to deliver innovative online experiences, along with site optimization, web analysis, and conversions.
• Good understanding of network infrastructure and security policy, Digital Certificate systems, architectures and understanding if the business need scale up or scale out data architecture.
• Understand business/technology needs to work with open source technology, especially scale out principles like Hadoop, Mapreduce, Cloud computing Iaas, Paas, Saas etc.
• Plan, Manage maintain Payment Card Industry Data Security Standard PCI DSS compliance.
• Strong background in eCommerce development and Social Media integration
• Extensive experience is using Project management techniques to define scope and collect, analyze, document distribute project plans. Also, involved in UX user centric/ usability testing of complex client/server, internet, intranet data processing and business applications.
• Ability to manage cross functional and geographically dispersed team environments to deliver projects on schedule.
• Overseen projects in all facets of project lifecycle, including initiation and planning change, risk, and issue management and guiding and working with QA teams for performance/ Load testing, Test plan, Test case, Test Scenario and Regression testing.
• Proficiency using MS Project CPM effectively as well as other PM techniques Agile/Scrum and PERT to manage project schedules and message progress. SharePoint as a Project Management Information System PMIS , Jira and Mercury tools for bug fixing management. Version Management software's like VSS, SVN etc. MS Reporting, accounting with Microsoft Dynamics AX, Web Analytics 2.0 for better SEO/SMO practices.
• Excellent communication interpersonal skills, building strong working relationships with clientele and coworkers, while ensuring cooperation among company departments.
• Self-directed, disciplined, flexible, confident and ready for new challenges.

KEY ACCOMPLISHMENTS

• Successfully managed and controlled end to end annualized project budget over 2.5 million dollars that would generate an ROI worth 18 million in the next 5 years.
• Improved the accuracy of budget forecasts.
• Created multiple technical proposals that facilitate new customer requests for increased revenues.
• An increased turnover reflected in per day in sales for worth 50,000 Krona NOK .
• Adopted techniques and architecture that reduced operational costs by more than 500K Euro.
• Reduced unscheduled outages, increased uptime from 97 to 99.7 for applications and websites, and achieved customer satisfaction.
• Advisory to the company's CEO and primary contributor to technology roadmap.
• Recognized for competence in error handling and problem solving, by the Scandinavian client.
• Chosen as the key liaison between the vendor and the offshore teams, to mentor, guide and negotiate.
• Provided system training in streamlining data entry procedures and processing requirements.
• Integrated Payment gateway for eCommerce portal single handedly, improving productivity in operations.

MANAGEMENT AND BUSINESS EXPERIENCE

• Business Operations management, Resource management, Vendor management, Infrastructure management, Digital marketing planning, PCI DSS compliance
• Management Project lifecycle management, Enterprise Implementations, System Migrations, Application Architecture, analysis and development, Requirements Definition Analysis, Project Scheduling, Team Building Leadership, Project Budgeting Cost Controls, Quality Assurance
• TECHNICAL SKILLS
• Software RDBMS: MS Project expert , Visio, Word, Excel, Access, PowerPoint, Oracle, SQL Server 2000/2005/2008, Mysql, MS-Access
• Systems: Windows, Unix, Linux
• Languages C , SQL, T-SQL, Java, Visual Basic 6.0, C, C , Java, VBScript, ASP 2.0/3.0/4.0, XML, IIS, HTML, DHTML, Java Script, UML, PHP, Cold fusion.
• Networking Protocols TCP/IP, SMTP, HTTP, FTP, DNS, SOAP, Web Server IIS 4/5/6/7.5 , System and Network, SSL
• Middleware/Libs MTS, ODBC, ActiveX, Web Services, POS software.
• Tools Visual InterDev6.0, Front Page, Visual Studio .NET all versions , Visual SourceSafe
• Knowledge Area Concepts of Cloud computing with IAAS, PASS and SAAS, Proposal based in PASS with Microsoft Azure and Google GAE

PROFESSIONAL WORK EXPERIENCE

Confidential

Role: Project Manager

Responsibilities:

• Initiation, project planning, scheduling and execution of all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
• Responsible for end to end annualized project budget over 2.5 million dollars, including change control, resource estimating, resource allocation and vendor management. ROI calculation for the projects would generate revenue worth 18 million in next 5 years.
• Manage/communicate project risks, develop mitigation plans, track and resolve project issues.
• Maintain continuous alignment of project scope with strategic business objectives. Work closely with business, Sr. Management and stakeholder.
• Strategically guide the work of technical teams, articulating project goals and scope, translating business needs into technical terms, preparing detailed work breakdown structures WBS and instill shared accountability for achieving project milestones.
• Resolve numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
• Manage team that includes QA, developers based in different locations, other project PMs.
• Coordinate with QA and business for UAT work closely with QA teams to develop the MTP.
• Direct and coordinate with third party vendors on implementation of tasks while performing system integration with the clients existing applications.
• Plan and coordinate project release and represent the project for internal audit.
• Maintain all project management documents in project repository.

Tools used: HP-PPM, MS-Project 2013, MS office suite.

Confidential

Role: Technical lead, Scrum Master

Responsibilities:

• Project Analysis, requirement gathering and technical lead.
• Working closely with Quant's to understand their needs, troubleshooting and integration of mathematical models developed by them to run these applications on Risk analytics infrastructure.
• Work with the development team to implement wrappers around the logic developed by Quant's in risk analysis.
• Scrum project management with Jira. Also used for bug fixing, requirement gathering and prioritization of work for next release.
• Iteration / Sprint planning meetings, writing stories, daily standup and retrospective.
• Facilitate scrum training for Quant's, work with them to prioritize product backlog.
• Manage lifecycle of code development from conception to deployment with multiple sprints or single based on need .
• Coordinate and work with QA for UAT and with Quant's for BUAT.

Environment: J2EE, Apache, Unix Solaris environment, .net framework, C , Oracle with Toad, SQL, WCF with Silverlight, SharePoint for reporting / project documentation, JIRA for bug management and Agile Project Management, MS office.

Confidential

Role: Technical Project Manager for PMO Tool

Responsibilities:

• Project Analysis, scope management, daily scrum, team development, requirement gathering from different verticals as the tool is slowly becoming the choice of all vertical for resource management and budget forecasting.
• Scrum project management with Jira. Also used for bug fixing, requirement gathering and prioritization of work for next release.
• Scrum of Scrum for offshore team in China.
• Understand the needs of PMO and generate weekly compliance reports for all projects under the PMO.
• To make sure all Project managers are booking resource time for their project, based on which I can generate the resource forecast on a weekly basis.
• Provides User guides, support to the users including business sponsor. Creates presentations with new changes or enhancements for appropriate audience like Project Sponsor, Business Users.
• Responsible for Portfolio optimization and act as an interface between the project managers and PMO, conduct tollgates which would help them with IT Audit.
• Generate multiple levels of reports using excel pivots and vlookup.
• Responsible for UAT, facilitate QA with business users BUAT .
• Release management strategy based on demand or on Ad hoc basis.
• Responsible for all offshore development, document management with SharePoint as PMIS.
• Get involved in new architecture for enhancement s and performance so that the world wide user can access the reports at any given time of the day.

Environment: J2EE, Apache, XML, XSL, XSD, SQL SERVER 2005, IIS 7.0/7.5, WCF with Silverlight, SharePoint for reporting / project documentation, JIRA for bug management and Agile Project Management, MS office tools for PMO reporting.

Confidential

Role: Software Development Manager

Responsibilities:

• Project Analysis, charter, scope, aligning project need with company's objectives, planning, decision to develop in-house or outsource, involved in testing phase to monitor and control the project, closing the project with timely delivery, client satisfaction and lessons learned.
• Established a lightweight Scrum project management process and helped team meet sprint goals and deliver successful releases.
• Migrate from waterfall to agile Scrum development model.
• Involved in analyzing the requirements for integrating business and technologies. Evaluating the need of new technology to sync with company's current objective of scope and cost.
• Procurement Management, Contract Negotiating, overseeing RFP Processes and procurement statement of work for all hardware software requirement. Coordinating and Liaison of IT Infrastructure needs for the company and the project.
• Manage and oversee multiple eCommerce based web projects, in all phases while accepting online payments and developing credit relationships with banks.
• Oversee the timely compilation of vendor services, status reports while building metrics to track and report effectiveness against outstanding milestones/deliverables, status, resource requirements and issues.
• Keep leadership apprised of Sprint and Release progress, and identify risks and issues.
• Coordinated and collaborated with team to clarify roles, improve process, and optimize deployment schedules while organizing Sprints and planned releases.
• Perform cost analyses, while minimizing organizational cost through product standardization and tracking.
• Perform requirement gathering, test case, test scenarios, performance testing.
• Manage and control the role and responsibility of critical data and code. Bridge between technical and senior level management for all critical eCommerce developments like Payment gateway, Payment Card Industry Data Security Standard PCI DSS compliance.
• Introduced Scrums principles, practices and benefits to the team.
• Responsible for all offshore development, document management with SharePoint as PMIS, bug management with JIRA and update/refine organizational processes for better management.
• Over see online marketing that is SEM on different search engines. Use Web Analytics for constant improvement of SEO / SMO, to reduce expenses for paid marketing and move over to Organic marketing. On some projects we managed to get 95 organic results and saved online marketing expenses.
• Get involved in new architecture to attain better web performance without increasing infrastructure expenses by using Hadoop principles. We managed to get great results on a multi-lingual with low end Cloud servers. Proposal for Microsoft Azure Paas for better scalability and reduce our responsibility to handle infrastructure related issue in long run.

Environment: C .NET, XML, XSL, XSD, SQL SERVER 2005, IIS 7.0/7.5, VisualStudio.Net, WCF external web services consumption , WPF, SharePoint for reporting / project documentation, JIRA for bug management, WCAT for load/performance testing, Microsoft Dynamics AX. We also use LAMP Linux, Apache, Mysql and PHP for some web based projects.