OBEJECTIVE

• IT professional, expert in full life cycle development of project processes, with experience in Application Development, Systems Integration, Infrastructure, and SDLC.
• Proven ability to provide solutions and meet global deliverables on an enterprise wide level. Align business needs and analyze requirements with proposed solutions utilizing wide ranging IT disciplines which resulted in a high success rate of meeting business objectives.

TECHNICAL SKILLS AND METHODOLOGIES

EPM Enterprise Project Management , PMO, PMI, Windows XP, 2000, Microsoft Project, Word, Excel, PowerPoint, Microsoft Visio, SQL, Data Warehouse, RFP, Clarity, SharePoint, Iterative, Agile, Waterfall, SCRUM, Java, HTML, webMethods, ESB.

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

• Managing IT Infrastructure projects, Datacenter relocation project, webMethods ESB as part of End Of Life program.
• Communicating status directly to executive level management including the CIO.
• Building extensive project plans and schedules in Microsoft Project from planning to closure.
• Developing implementation step by step task level plans for production.
• Develop project plans and schedules, charters, risk management plans, communications plans, and other PMO required documentation.
• Working with analysts, application owners, and DBA's to define requirements of the systems relocating to new datacenter. Working with engineers to install network infrastructure at newly acquired vacation ownership locations.
• Conducting meetings and setting agendas with project teams to monitor projects, understand and mitigate risks, and ensure project success.
• Managing budgets consisting of 1MM capital and expense.
• Managing 3rd party vendors and consultants.
• Participated on committee tasked with refining SDLC and IDLC processes.
• Utilizing Agile methodology to configure and test environments associated with the Datacenter relocation.
• Working with ESB engineers FTE and Consultants to implement changes to webMethods operations and deliver on tasks relative to End Of Life program.

Confidential

Sr. Project manager

• Managing systems integration and development of Prepaid Metering system project.
• Worked with systems architects, Business analysts, and Subject Matter Experts on designing and developing PeopleSoft application and XML ESB , WEB facing functionality, and IVR systems to integrate with third party vendor's Prepaid Account Management System.
• Provided executive level management with deep dive updates on project as well as performing presentations to IT and CIO on status update of the project.
• Built Microsoft Project plans for all phases of the project.
• Created step by step implementation plans for each phase of the project.
• Utilizing Agile methodology to develop application associated with the Prepaid program.
• Developing project plan, business rules, status reports, RACI chart, communications plan, and other PMO required documentation.
• Conducted weekly status meetings, provided agendas and minutes for ongoing technical meetings, as well as business meetings and any ad-hoc meetings required.
• Working with analysts, systems architects, and SME's to produce Use Cases, Functional Requirements, and Business Requirements. Provided input in the design of required SDLC artifacts.
• Worked with network and Data Security teams to configure network and address data transfer security risks from vendor to internal network.
• Tracked budget information to ensure project was within 1.5MM budget.
• Updated project information in Clarity system.
• Met with all stakeholders on different levels to ensure the deliverables of the project traced back to the original scope requirements.
• Worked with PMO and other Project Managers to address the interdependencies on other projects in progress.
• Worked with SQM Software Quality Management to coordinate test planning systems testing and UAT.
• Managed and coordinated activities amongst vendors, consulting teams, and contractors.

Confidential

IT Project Manager

• Managed Global Product Development projects for Bank of America merchants.
• Delivered Fee Billing enterprise wide product which was estimated to bring an annual net cash flow of 1.1M.
• Delivered tokenization project estimated to bring 1.3M of annual revenue from wholesale merchant.
• Utilized full life cycle development to deliver strategic goals involving credit card and ecommerce processing for clients.
• Managed and coordinated vendor and client activity critical to the success of the project.
• Obtained and created business and functional requirements and interpreted them into system documentation.
• Worked with merchants to shrink PCI scope related to credit card transactions.
• Utilized Clarity PM tool to track projects, report status, manage budgets of 50K up to 1.5MM, monitor tasks and milestones, share project documentation, manage and mitigate risks, and track team activity.
• Worked with IT application, networking, and platform teams to ensure development COBOL , UAT and Integration testing were on schedule.
• Utilized Agile methodologies and instituted quality measurement steps to ensure product met requirements.
• Worked with engineering, application development, businesses, and other teams to gather and build business and functional requirements.
• Developed project plans using MS project. Built and modified Excel spreadsheets to track areas such as budgets, issues and risks, action items, status reports, etc Created word documents showing pre-production plans, meeting agendas and minutes, and requirements.
• Conducted meetings with stakeholders to discuss progress, and other project related activities.
• Utilized SharePoint for document sharing and reported status via performance tracking for PMO.

Confidential

Sr. Project Manager

• Managed Educational program testing and development using Scrum, Iterative, Waterfall and Agile methodologies. Managed Integration, UAT, Functional, and OT phases of the application, as well as production readiness activities.
• Managed at the Program level in the absence of the PM Manager.
• Built project plans and schedules, conducted meetings with developers, application owners, Software Testing team, IT technical leads, vendors, and Directors. Managed testing schedule for interfaces, technical integrations, and software components.
• Managed relationship between vendor and client, monitored development in regard to schedule and budget, participated in O M and SLA strategy, and reported vendor progress to client.
• Utilized process map workflow documentation as a BPM tool in order to improve and understand test score statistical gathering for scoring modeling and reporting process.
• Gathered all SDLC required artifacts including AI specs, Use cases, and test cases.
• Gathered Business and Functional requirements for business analysis documentation.
• Managed testing cycles with on shore and off shore testing teams.
• Managed Data Migration efforts for scheduling and test score reporting, as well as Data Warehouse extraction and reporting.
• Coordinated cross-functional meetings, managed and mitigated risks, created traceability matrix, reported status EPM , created meeting agendas and minutes, and conducted Lessons Learned.
• Utilized SharePoint 2010 to track all PMO related documentation.

Confidential

IT Project Manager

• Coordinated capital funded projects ranging from 200,000 to 3 million for infrastructure/Application Development objectives.
• Managed full life cycle of projects which included developing Statements Of Work, project planning, project life cycle, risk management, resource management, change management, and status reporting via dashboards.
• Utilized BPM/BPQ process to improve client's overall workflow for delivering infrastructure environment to the organization's overall business objective.
• Worked with engineers to understand and develop architectural designs to meet technical solutions.
• Provided IT strategies and vision to align with business growth as well as creating and instituting standard business practices, policies and procedures on an enterprise wide level.
• Developed project scope, built detailed project plans and schedules, reported status, identified and mitigated risks, created issue logs, and input traceability matrix.
• Managed budgets including infrastructure, software, and resource spending along with quality, and schedule constraints.
• Worked as liaison between Client Program Managers, BA's, and SDM's and technical staff to interpret, develop, and deliver product and project goals.
• Managed projects related to global office consolidations and relocations. Tasks Included managing all Infrastructure areas such as networking, server, and Desktop environments. Coordinated with contractors, Real Estate teams, and Facilities groups. Reviewed network layout designs, and office schematics.
• Managed Business development in regard to the Infrastructure environment. Liaison between developers, Program Managers, and technical leads in regard to Infrastructure requirements in order to meet deliverables. Followed PM processes such as creating communications plans, estimating budgets, and procurement planning to ensure project success.
• Coordinated weekly status meetings, managed technical resources, and communicated project's overall health to stakeholders.
• Utilized Clarity to manage projects, including status reporting, resource planning and allocation, financial planning, and managing/mitigating risks. Used SharePoint as the tool to manage all PMO related documentation.
• Executed proper project close out procedures by leveraging lessons learned activities which included customer surveys and steady state monitoring.