SUMMARY

• Over 9 years of IT Experience with well acquainted performance as Project Manager/Scrum Master, Operations Team Lead and Technology Analyst in Retail, Telecom and Oil sector projects.
• Extensive experience in leading a team of 15+ members(Onsite and Offshore) spread across multiple geographical locations
• Around 3.5 years of experience as Scrum Master cum TPM in multiple projects and releases
• Extensively participated in the SAFe PI Planning and implemented the project as a Scrum Master/Project Manager
• Creation of the Epics, Goals and Sprint plans in the Microsoft Visual Studio Team Foundation Server
• Experience in Scrum,ATDD, XP, Kanban, BDD, TDD, Hybrid approaches of SAFe Agile methodolgies
• Creation of the Sprint widgets, Status widgets, burndown charts in the scrum and Kanban boards
• Extensive experience in maintaining the Kanban board in JIRA and TFS
• Organizing the daily standup meetings to discuss the progress of the current sprint, upcoming tasks and the impediments faced by the team
• Ability to play the role of Servant leader and ensure that Agile/Scrum concepts and principles are adhered by the team
• Extensive experience in facilitating team meetings and retrospectives, mentoring the team to mediate through conflicts and helping them to make decisions
• Experience in the implementation of DevOps migration using the agile practices. This migration involves the complete Integration Layer components and the core applications from the Tibco products to Redhat Openshift using Jenkins and Ansible along with the Cloud Migration
• Potential to understand the impediments and take necessary steps to overcome them
• Delivery oriented with strong problem - solving and decision-making skills
• Extensive Experience in Software Analysis, Design, Development, Production Support and Disaster Recovery
• Ability to write user-stories and epics at a high-level, breaking them down into smaller stories by working with Product owners and the scrum team
• Maintenance of Atlassian Confluence for the release data and the cumulative graph for the financial releases
• Capacity management for all the Windows/Unix servers/DevOps Migration to AWS Cloud and plan for the future needs by increasing or decreasing the capacity
• Negotiated and procured multiple environments/servers required for the integration and test purposes from various internal and external business entities.
• Great ability to understand the technical issues and provide suggestions to the team during P1,P2 incidents
• Co-ordinate multiple teams during a major incidents and run the incident call along with the Incident manager.
• Manage cross-functional and cross-application dependencies in cooperation with other Program Managers, Product Owners and team members
• Preparation of the Non-Functional testing, Unit Testing, Regression Testing and UAT plans
• Responsible to conduct review meetings with SMEs on the various release to ensure quality of the project
• Ability to manipulate Excel, CSV and other types of data and generating reports
• Preparing the business flow chart using Microsoft Visio and provide it to the development team for clear understanding
• Preparing Pivot table and Pivot chart to analyze the worksheet data using the Microsoft excel
• Conducting meetings with the business stakeholders and the development team frequently to make sure the if there are any requirement changes
• On-boarding employees by conducting interviews and provide the cost estimate to the Senior management based on the application criticality and tenure of the project
• Excellent ability to understand the domain processes and the project implementation methods and technologies.
• Provide regular, clear, and concise status updates to business partners and management
• Good experience in updating the cases in JIRA, Remedy change management tools.
• Comprehensive working Knowledge with Shell scripting, Tibco designer 5.X, 6.X.X, EMS Messaging 6.X.X,7.X.X, 8.X.X, Object Relational Mapper, Ops Portal, LDAP, UEH exception Handler
• Good understanding of Tibco suite of products like BW, EMS messaging, Hawk, Business Events and Active Matrix
• Exposure in dealing with variety of Relational Databases like Oracle, MS SQL server
• Good experience in policy governance for the application in Active Matrix administrator 3.3 HF 15
• Have good understanding and experience of Disaster Recovery Processes
• Have proficient experience in managing and supporting Critical Production Environment. This includes build and deployment, environment and application management, maintenance, support, Root Cause Analysis and fixing the issues
• Successfully ran the confirmations and financial component releases based on Java and Tibco using the Scrum practices and delivered on time by following the agile processes.

TECHNICAL SKILLS

Operating Systems: Windows Server XP/ 2003/2007/2010 and Unix Solaris 10, Linux

Project management Tool/Agile: Microsoft Visual Studio Team Foundation Server 2015,2017, Rally, JIRA, MPP, Visio etc, Knowledge on HP ALM Octane, version One

Database: Databases: Oracle 11g/10g/9i, MS SQL server 2000/2005/2008/2012

Technologies and products: TIBCO EMS 6.X,7.X,8.X.X, ETL, TIBCO Hawk 5.X, Tibco Administrator, TIBCO Active Matrix Admin 3.3, TIBCO ADB 6.x.x,7.x.x,RTView, AWS, SOAP UI, JAVARedhat Openshift,, GH Tester, JIRA, Atlassian Confluence, SOAPUI, GEMS, BMC Remedy, RTView, IBM Rational ClearCase, Microsoft TFS, Jenkins, Ansible, JFrog Artifactory, GIT Repo, Selenium & Cucumber etc

Skills: SCRUM Master, SAFe agile methodologies,TPM,IL development, Deployments, Middleware Operations, Estimation for Java,Tibco,.Net Apps, Requirement gathering, Report generation, Incident Management, Change Management, Analysis, Cost Estimation, Disaster Recovery, Reports generation

PROFESSIONAL EXPERIENCE

Confidential, Houston,TX

Scrum Master/Technical Project Manager

Responsibilities:

• Responsible for conducting Daily scrum calls with scrum team for the NAGP releases
• Play an important role in coordination with the entire team and managing the time estimates for the project
• Participate in the requirements gathering and refining business requirement from the Business users
• Coaching the team in SAFe agile best practices, mentoring the team, mediating through conflicts
• Involve in the selection process of the technical scrum team along with the Product Owner for the required expertise
• Involve in the Initial phase of Project discussion and provide ideas while creating user stories/personas to the scrum team and Product Owners
• Participated in the enterprise level SAFe ceremonies, Release train retrospectives and updated the SoS
• Participated in two days SAFe PI Planning sessions and took responsibility of the Financial DevOPS release
• Extensively worked with Product owners, RTE’s and program management
• Understand the epics and user stories at a high-level, breaking them down into smaller stories
• Work extensively with the product owners and Scrum team during the Release planning sessions for the LTR, SSR, Transport Agreements, Financial, Trade Physical, Gas and Power application releases
• Potential to understand the impediments and take necessary steps to overcome them
• Experience in running the projects based on XP,ATDD,BDD and crystal approaches
• Daily status updates on the Kanban and the scrum board on JIRA and MS TFS
• Responsible for DevOps migration using the SAFe Scrum, XP, Team Kanban. This migration involves the complete Integration Layer components and the core applications from the Tibco products to Redhat Openshift using Jenkins and Ansible along with the Cloud Migration
• Responsible for Confirmations, Asset Control Prices, ICOS flow, Trade physical and Trade Financial applications as a Scrum Master/TPM
• Acts as a liaison between Application teams, Product team, BaaS team, Database team for development/infrastructure changes
• Creation of the Sprint widgets, Status widgets, burndown charts in the TFS for the DevOps Migration/Financial/CIAO releases
• Creation of the Epics, Goals and Sprint plans in the Microsoft Visual Studio Team Foundation Server
• Work extensively to drive Product and Sprint backlog discussions
• Work with the Confirmations dev team and the product owners to come up with the release planning and estimate
• Extensive involvement in the Plan and Estimate phase of the tasks that needs to be allocated to each sprint
• Organize and facilitate review meetings, retrospectives, sprint and release planning and other Scrum-related meetings
• Work collaboratively with Product Owners, cross-functional development teams, and other Project Managers to support development and software delivery
• Ensure the team is getting the required servers, Disk space, Access, Other resources to do the development/other Operational activities by working closely with database team and BaaS team
• Ability to play the role of Servant leader and ensure that Agile/Scrum concepts and principles are adhered by the team
• Extensively involved in the SAFe Program level and SAFe team level meetings
• Successfully ran the confirmations and financial component releases using the Scrum practice and delivered on time by following the Agile processes
• Presentation of the estimates to the Stakeholders after the senior management agrees to it
• Organizing daily offshore calls and discuss about the delivery status and issues.
• Preparation of the Non-Functional testing, Unit Testing, Regression Testing and UAT plans along with the team
• Provide the client with the proper projections of the project with the timelines/estimate etc.
• Ensure the team is adhering to the SLA timelines and streamline the SLA process within the team
• Great ability to understand the technical issues and provide suggestions to the team during P1,P2 incidents
• Maintaining up-to-date priority from the business and plan the decisions in the activity tracker
• Good experience on creating monthly KPIs, quarterly KPIs and Due Diligence reporting process for the confirmations trades
• Co-ordinate multiple teams during a major incidents and run the incident call along with the Incident manager.
• Work with multiple delivery teams located in different geographical locations GOIL (located in London), NAGP (TX, IL and Calgary), Offshore team
• Strong analytical and aptitude skills for trouble shooting, installation and configuration
• Run the Disaster Recovery process annually for NAGP IL Core services, NAGP IL Vests, Infohub, Helix and CIAO apps

Confidential, Houston,TX

Technology Lead - Tibco Middleware Operations

Responsibilities:

• Built and deployed 130 Vest components, 80+ Importers and 50+ADB adapters into 7 different environments including Integration, Test, Production and DR environments
• Experienced in handling more than 120 servers where all the IL applications are hosted, Capacity management, QR Patch, ER Patch management
• Excellent understanding of centralized core middleware components like sequencer, exception handler and object relationship mapper
• Monitored all the NAGP components using Tibco Hawk as well as NETIQ for all the environment
• Developed the Helix platform public ESB using the Tibco Active matrix admin and deployed the Java and .Net based application into it
• Created deployment scripts, start, stop, status scripts to manage the vests deployed into the Solaris Unix servers
• Experience in applying policy Governance in Tibco AMX Administrator for all the applications using Basic Authentication and Authorization
• Created technical specification documents for technical team based on business requirements.
• Provided engineering support to the Unix environment setup, JDK Installation, ANT build scripts for deployments, Helix Platform setup
• Co-ordinated with various application teams, Tibco product support team, Release management team, Database and Infrastructure team and fixed the issues consequently
• Created the Robocopy batch script to sync-up the production and the DR environment every week
• Demonstrated Disaster Recovery failover and failback mechanism and participated in the BCP for 4 years
• Played an important role in coordination with the 8 member’s team and managing them from onsite.
• Attended every weeks Change Acceptance Board meeting and handled multiple weekly releases by explaining the business impact
• Provided 24/7 operational support to over 100 interfaces which transforms critical financial and prices information between applications
• Maintain, test and execute disaster recovery procedures for TIBCO environment.
• Worked on high priority incidents to avoid any major loss to the business. Pro-active monitoring and time-to-time resolution to the production issues
• Executed multiple Major Releases( MR) in the NAGP IL Core services
• Extensive experience in renewing the Digital ID Certificates using the keytool and by other cert renewal processes
• Effectively carried out the DR test which has to be performed every year
• Worked on variety of tools such as IBM Rational Clearcase, GEMS, Veritas Cluster manager and database related stuffs
• Used Java utility key tool to verify SSL digital certificates worked with technical support, product management and/or engineering personnel to provide product feedback and enhancement requests.
• Built and deployed enterprise archive file, DAA into various environments like DEV,INT,TST,PROD by using TIBCO Administrator.
• Involved in the support analysis and Monitoring and Management architecture of the project for various TIBCO interfaces.
• Analyzed the SLA’s with the Support procedures and delivery definitions & Environment Monitoring methodologies.
• Implemented/Migrated CIAO BPM major release, Financial release, Helix Public ESBs and the platform upgrades

Confidential, Houston,TX

Tibco & IL Product Support Analyst

Responsibilities:

• Responsible for Installation of Tibco Products, IL Core products like UEH,LDAP,Portal,ORM,Hawk and fix the issues related to Installation and application performance
• Worked as a Tibco AMX Administrator and installed many nodes/applications related to it and built the platform
• Managed all the tibco related releases during P1 and P2 incidents which causes financial business impacts
• Upgrading certifictes for all the Unix and Windows AMX platforms
• Built and deployed Java and Tibco Application (BW, Hawk, Administrator, EMS, Adapters) projects.
• Provided the required monitoring rulebases, documents to the Operations team to execute it in the higher environments
• Created routes for the ICOS, Asset Control Prices application between London- GOIL and US-NAGP environment using the Tibco EMS
• Extensively worked on the FoBuS, MIP applications and created the queues, topics, users and bridges
• Generated governance policies and Access Policy Builder for multiple applications.
• Involved in the creation of Functional Design Document, Technical design document, High level Architecture document by analyzing the load and considering the infrastructure sizing limitations
• Subject matter expert for IL Core Applications and NAGP Helix public ESB plaftforms
• Involved in creating users, setting up permissions, rule bases for monitoring adapters and process instances using TIBCO Administrator 5.8.
• Extensively worked with multiple product teams and fixed the issues related to the prices flow between ODS to SRA, Epsilon and Trade Financial and Gas applications
• Provided the detailed implementation steps for Tibco related upgrades to GOIL and NAGP teams
• Prepared the detailed technical and implementation document for the Tibco ADB 7.2.0 upgrade along with Tib RV 8.4.4, TRA 5.10.0
• Created multiple domains for the NAGP applications using the TRA Domain Utility
• Utilized Jenkins, TFS, Clearcase, MiSiL and ant scripts to build and deploy Vest, Adapter and Importer components
• Managed password reset activity for 500+ user and service accounts utilized by applications by co-ordinating with Offshore
• Prepared operational readiness documents, business process improvements documents, and user run guide materials
• Conducted meetings with the stakeholders and the development team frequently to make sure the if there are any requirement related to the Tibco Software upgrades, dependencies etc.,
• Interacted with Application teams to gather their requirements and support them with Tibco,Java related needs
• Upgraded the Tibco Active matrix administrator from AMX 3.0 to AMX 3.3 HF 15
• Created multiple nodes in the AMX platform required for java and .Net applications along with the Proxy setup for WSDL
• Frequently checked with Tibco Support for any Upgrades, Certs, license issues and Impacts on the production environments

Confidential

Technology Analyst

Responsibilities:

• Built and deployed Java and Tibco (BW, Hawk, Administrator, EMS, Adapters) projects. Proficient in the installation and administration of these products.
• Extensive experience in managing environments where java based interfaces run in solarisunix containers.
• Deployed the Order management applications using Tibco based EAR files through the Tibco Administrator in various environments
• Provided 24/7 support for the Tibco related issues and did enhancements for the Order placement flow
• Communication with various application teams, Tibco product support team, Release management team, Database and Infrastructure team.
• Worked as an offshore team member and used to report all the deployment activities to the onsite member
• Extensive experiences in handling the Production go-live of business application.
• Provided 24/7 production support for all the business applications, prepared shift handover sheets
• Worked on high priority incidents to avoid any major loss to the business. Pro-actively monitored and offered time-to-time resolution to the production issues
• Involved in initial analysis, design and development phase of the order management workflow
• Extensive working knowledge in deploying applications with load balancing and fault tolerant mechanism
• Used to verify SSL digital certificates for the Unix servers core components and renew the same as per the regulations.
• Built archive file and deployed the projects into various environments by using ant scripts and Administrator.
• Involved in creating users, resource management, setting up permissions, rule bases for monitoring adapters and process instances using TIBCO Administrator.
• Extensive experience in the Tibco EMS user creation, routes, bridges, queues, topics
• Handled multiple deployments from offshore by following the guidelines and SLA associated with the changes
• Handled daily Offshore-Onsite calls and provide the application status updates and issues to the stakeholders
• Created errorpattern mechanism for different types of alerts and categorized based on severity
• Offered strong analytical and aptitude skills for trouble shooting, installation and configuration
• Conducted TIBCO Deployments for the trade and order management flows
• Implemented different routes using Tibco EMS, created bridges between multiple queues and topics
• Provided technical support to the Unix environment setup, JDK Installation, ANT build scripts for deployments, Order management platform setup

Confidential

Senior Systems Engineer

Responsibilities:

• As a Senior Systems Engineer, my role was to work on the development of the SOMbe, B2B applications using the Tibco BW
• SME for the B2B and Service Order Management - back end applications
• Extensively involved in the B2B and SOMBE application development phase and provided the delivery on-time
• Created multiple B2B flows using the palettes, database configuration under the palettes and made sure the adapters are fetching the required details
• Generated the ear file and deployed the respective ear file to the Tibco administrator in the Fault tolerant and Load balancing mode
• Controlled the User Management access, Monitoring management and the resource management
• Created the monitoring hawk rulebases and then deployed the same to all the applications
• Provided the L3 support for the Confidential AUS applications and ensured the environment is functioning without any hurdles
• Installation and setting up environments. Configuration of servers in various environments like development, test and production and DR environments.
• Maintained different applications in the Tibco administrator
• Involved in the major incidents happened during the business hours related to SOMbe and B2B applications
• Handled various Java and Tibco deployments. Proficient in the installation and administration of these products.
• Good experience in deploying the EAR files built using designer through the Tibco Administrator in various environments
• Worked as an offshore team member and used to report all the deployment activities to the onsite member
• Extensive experiences in handling the Production go-live of business application.
• Experienced in managing the Unix environments where java based interfaces were deployed
• Worked on high priority incidents which had the potential impacts to business.
• Co-ordinated with database team, other product teams and fixed the issues by analyzing the logs
• Extensive working knowledge in configuration, load balancing, fault tolerant mechanism
• Generated multiple rulebases using the Tibco hawk and deployed the same for various component monitoring
• Implemented the functionality of sending e-mail alerts to the respective teams
• Verified SSL digital certificates for the SOMbe application servers and renewed the same as per client regulations.
• Built the enterprise archive file and deployed the components into various environments
• Handled daily Offshore-Onsite calls and provide the application status updates and issues to the stakeholders
• Provided Strong analytical and aptitude skills for trouble shooting, installation and configuration
• Created errorpattern mechanism for different types of alerts and categorized based on severity
• Created multiple automations scripts using shell scripting, perl
• Involved in the support analysis, Monitoring and Management architecture of the project for various interfaces.
• Analyzed the SLA’s came up with the Support procedures and delivery definitions & Environment Monitoring methodologies