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Advisor/scrum Master Resume

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SUMMARY

  • Possess over 11 years experience in Project Management, Change, Configuration and Release Management.
  • Functional experience in managing Projects, Business Analysis, software development in Financial Services, Telecommunications, Retail and Healthcare industry.
  • Ability to interact with End users, Executives, Managers and Technical personnel. Self - motivated, quick learner and team player with excellent communication and Interpersonal skills.
  • Strong analytical and problems solving skills with a good exposure to the key facets of leading teams to meet set objectives. Proven ability to prioritize and complete multiple tasks.
  • Excellent in Vendor Management, preparing RFP’s, RFQ’s, Contract Preparation and Management with excellent stakeholder relationship.
  • Highly experienced in managing end-to-end project lifecycles including waterfall/scrum/hybrid methodologies in Finance/Retail/Consumer industries, within budget and in a timely manner whilst meeting consistent high standards of quality, producing project deliverables and following PMBOK principles and guidelines.
  • Well versed with PRINCE2, PMI, AGILE, GIS, ASAP Methodology, SAP Documentation and Basic SQL queries, Power User/End User Training tools like GPMS, Esri suite, MS Office suite, Visio and MS Project.
  • Proficient in SCRUM, PMI, Waterfall, Iterative and Agile Methodologies. Ability to conduct daily scrum, sprint planning, sprint review meetings and creating SCRUM artifacts.
  • US Permanent Resident (Green Card holder), no visa sponsorship required.

TECHNICAL SKILLS

Tools: Remedy, HP Openview, StarTeam, Clarity, Oracle EDW, Jira, SharePoint

Platforms: Fundamo (Visa Mobile Money), Oracle Siebel CRM, Ericsson Converged Wallet, Finacle, XAAS

Microsoft Office: MS Excel, MS Word, MS PowerPoint, MS Access, MS Visio, MS Project

PROFESSIONAL EXPERIENCE

Confidential

Advisor/Scrum Master

Responsibilities:

  • Planning, designing and mapping payment flows for a company or set of users to identify and prioritize opportunities for digitization using the Project Management Methodology.
  • Working with business representatives, technical specialists and users to define business and technical requirements for effective delivery of DFS solutions using Agile methodology.
  • Facilitate scrum events with scrum team (grooming, sprint planning, daily scrum, sprint review, retrospectives)
  • Scheduling and assessing business case drivers for key stakeholders to enhance the digital eco-system
  • Advising on selection criteria, negotiation and management of partnerships in delivery of digital financial services
  • Analyzing and make recommendations for effective settlement, reconciliation, and reporting processes
  • Developing concrete recommendations on opportunities, gaps and key strategic decisions to scale a digital finance solution

Confidential

Strategic Program Manager/Scrum Master

Responsibilities:

  • Assisted in the development of an information asset strategic plan that supportsDigital Financial Services processes, Strategy & Investment Planning, business objectives and the strategic business plan.
  • Collaborated on setting standards, direction and practices for Digital Financial Services, Funding from International Organization with a focus on building an ecosystem for Mobile Financial Services.
  • Provided project support to Mobile Financial Services programs and projects, including subject matter expertise.
  • Managed Sprint Burndown diagram. Analyze and report risks, develops estimates at completion, remove impediments and produces monthly Financial Contract Deliverables and periodic profit/loss analysis.
  • Facilitated Scrum events with scrum team (grooming, sprint planning, daily scrum, sprint review, retrospectives)
  • Worked as a liaison between the business and Information Technology (IT), Revenue Services, field organizations., and othersto ensure MFS strategy is implemented in the most efficient and productive manner using Agile methodology.

Confidential

Mobile Financial Services Project Manager/Scrum Master (Consultant)

Responsibilities:

  • Managed a multi-million dollars MTN Mobile Money initiative to facilitate Financial Inclusion; Project managed Mobile Money product development for MTN Nigeria in partnership with Banks in Nigeria.
  • Planned and implemented the delivery of Diamond Yello Account Project with Diamond Bank.
  • Managed the development of XAAS platform (Cloud Service) with ExpertEdge to suit the Mobile financial delivery.
  • Analyzes and reports risks and deviations to the GPMS and CPMs, develops estimates at completion, and produces monthly Financial Contract Deliverables and periodic profit/loss analysis.
  • Deployment of Mobile payment solution on PoS devices, iOS, Android, Windows and Blackberry mobile platforms.
  • Managed and documented all stakeholders’ requirements and enhancement to configure the XAAS application.
  • Developed segmentation model for Mobile Inclusion market; identified key segments to address, coordinated product development projects for Mobile Money market and PoS devices deployment.
  • Facilitated Scrum events (grooming, sprint planning, review, retrospectives, daily stand-ups, etc.)
  • Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%
  • Empowered teams to self-organize and grow cross-functionality and met goal of resolving issues within 24 hours
  • Protected team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives
  • Managed the lifecycle of code development, from ideation to sprints to deployment
  • Coordinate and manage code releases and shared APIs with other IT groups
  • Managed remote Call Centre set up; documentation, CRM, Remedy Integration and resources.
  • Communicate with other management, engineers, product managers and support specialists on product issues
  • Track and communicate team velocity and sprint/release progress

Confidential

SAP Project Manager (Consultant)

Responsibilities:

  • Carried out project management tasks which include leading the scoping phase of new projects, design documentation and project planning.
  • Participated in To-Be, Organizational Structure, Architecture/Design, and Prototyping stages of SAP implementation.
  • Coordinated FICO design, testing and implementation of important new functionality such as assigning Cost Centers and Profit Centers to various departments, data migration and designing new organizational structure.
  • Monitored mapping to SAP system, Business Process Procedures such as Posting Incoming Payments & Outgoing Payments with Bank clearing, Payment run, Check Printing & period closing.
  • Provided production support covering the major modules in SAP including FI, CO, SD and MM.
  • Managed identification and resolved major project configuration issues with installations which were resulting in mismatch between FI and CO figures. Highlighted training requirements where needed.
  • Configured Asset Accounting for Inter and Intra-company Asset Transfers.
  • Ensured mapping of the budget structure of the Bankers Warehouse in the master data of the Financial Accounting and Controlling components.

Confidential

Project Manager (Consultant)

Responsibilities:

  • Managed and delivered successfully Stanbic Bank Multi-Million Naira Project deploying Core Banking system Finacle v10 by managing multiple interface connection to the Finacle system.
  • Managed Stanbic IBTC Bank ATMs and PoSs acquiring MasterCard Naira Debit and Visa cards Projects under the CBN Interoperability Directive Project within time, scope and budget.
  • Managed successfully and delivered to various business units, core IT projects; Maven System Project to deliver premium system to Bancassurance; Pin Mailer Decentralization Project to decentralize the production of Pin Mailer to Stanbic IBTC Branches; and NIBSS Faster Payment Project to enable account number based real time online money transfer. Managed the MobileMoney Initiative Pilot.
  • Scoped and estimated projects, business case/cost benefit modelling and lead the requirements analysis for project investigating and running requirements workshops.
  • Designed and mapped business processes, manage the businesses requirements, determining priorities, needs and solutions. Creating Project plans, issue, risks and solution logs and analysing data and issues. Chased completion details, recorded responsibility for issues and solutions with the Project Management Office (PMO)
  • Managed Software development life cycles and Data migration from Equinox system to Finacle system.
  • Provided strong emphasis on Vendor Communication and resolving complicated issues.

Confidential

Operations /Project Manager

Responsibilities:

  • Project Manager in an IT company, planning projects, ensuring projects are delivered on time, managing budget effectively, operational activities, maintaining product quality and Network implementation.
  • Managed IT daily operations to deliver VSAT & E1 fibre links to set up Networks for various organisations.
  • Handled the creation and execution of the company's production VoIP network as well as provision of both T1 and E1 circuits.
  • Instituted cost-effective solutions and determined high margin markets that propelled quality of performance and profit margins.
  • Administered the NOC activities with a 24-hour staff assigned in traffic monitoring, line provisioning, and equipment maintenance.

Confidential

Change, Configuration and Release Management Consultant (PMO)

Responsibilities:

  • Managed successfully multiple Software Development Releases under BT/NHS SPINE Programme delivered to the British National Health Services (NHS). Electronic Health Records and Data for NHS General Practitioners.
  • Ensured adequate planning, monitoring and delivery of multiple projects within the Programme under the PMO.
  • Management of Software Development Lifecycle for electronic medical records.
  • Liaised with business managers from across all business functions in order to gather information on current business processes and key areas of improvement. Defined Release Configuration Management processes.
  • Provided daily and weekly project status reports to senior level managers and executives.
  • Managed successfully data migration from existing Remedy system to StarTeam for Configuration Management.
  • Used Clarity Management Information System for projects data management.
  • Performed Release CM Audits on Product Breakdown Structures (PBS) in StarTeam and System Development Life Cycle (SDLC) Phases to a defined procedure with frequency as per the Audit schedule.
  • Worked with senior level managers to attain Capability Maturity Model Integration (CMMI) level 3 for BT.
  • Maintained Audit artefacts and logs. This included cross checking the Document Library, Systems Engineering Drop Strategy and the PBS and liaising with Release Manager level personnel.

Confidential

Project Management Officer

Responsibilities:

  • Provided support for a UK educational quality improvement programme for a non-profit organisation.
  • Coordinated operational processes and delivered multiple projects.
  • Planned and supported project plan for Website design, data and information migration and development on company Website. Worked with Business Intelligence team to mine data and produce report using Data ETL tools.
  • Key communication and information point for internal and external stakeholders
  • Produced Data report for QIA (Quality Improvement Agency) from project data analysis; collating reports from both internal and external (NIACE & AOC) stakeholders.
  • Organised Networks, Training, Conferences and Events for LSN. Ensured communication takes place between teams.

Confidential, UK

Project Analyst

Responsibilities:

  • Identified, analysed problems concerning strategy, policies and processes for the UK’s largest Bank card.
  • Assisted with financial management, raised POs/requisitions and ensuring invoices are paid on time to vendors.
  • Set up communication/ business work streams to ensure sound and up to date briefings and communication strategy is passed on to stake holders.
  • Prepared market research and sector analysis reports.

Confidential

Project Support

Responsibilities:

  • Worked with Procurement Manager to place Store Development Contracts.
  • Set up and maintained critical path to ensure timely execution of requirements.
  • Monitored delivery schedules and inform Procurement Manager if any deviation to agreed plan.
  • Assisted in strategic review of equipment requirements and value engineer where possible.
  • Assisted in development of new E-sourcing portal and prepared reports to internal stakeholder.

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