We provide IT Staff Augmentation Services!

Project Manager/migration Specialist Resume

2.00/5 (Submit Your Rating)

Charlotte, NC

TECHNICAL SKILLS

Networking Skills: Active Directory, TCP/IP, IPMAN, Printer Update database, DHCP Manager, Quota Manager.

Operating System: Windows XP/MAC, NT 4.0. Software Applications Cloud, ARM, Microsoft Project, Clarity 14.3, Service Now, Rochade Web Access, WebEx Level 3 Conferencing, Skype Messenger, 2016 Microsoft Word, 2016 Microsoft Excel, 2016 PowerPoint, and 2015 Microsoft Project, MAC/PC 2015/2016. SharePoint 2014. Rochade, Maximo (Tivoli Software). Office Productivity Tools Remedy ticketing system, Microsoft Visio, Paint Shop Pro, Adobe Photo Shop Elements 7.0, Lotus Notes, Microsoft Outlook, Concur.

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Project Manager/Migration Specialist

Responsibilities:

  • Created ARM requests for server builds in order to obtain for AIT manager approval. Completed Nexus requests to confirm server details, which allowed server engineers to build server and provided app host names for the new servers.
  • Reviewed provisioning reports from LOBs to ensure data requirements for server builds were accurate.
  • Utilized SharePoint Pipeline site to track servers being built and migrated. Communicated with application teams and management to resolve delays in migrations in order to successfully project target dates.
  • Updated SDI Tracker database daily to track and analyze data for servers including completions, new server names and decommissioned dates. Resolved data discrepancies in server database regarding server status and application issues.
  • Developed the Finance Technology Initiatives Portfolio SharePoint site using the CTO Framework. Designed site to integrate information and make documents easily accessible for the six programs within the Finance Portfolio.
  • Met with Project Managers to obtain information to create the Finance Portfolio team organizational charts, decks and other team documentation giving a high level overview of the Finance Portfolio team
  • Obtained data from Project Managers from Enterprise Cost Management, Finance Technology Initiatives, End to End Forecasting, and Enterprise Data Managements to compile each program’s On - Boarding process into one document for current and new employees
  • Create V-lookups to analyze and pull data from multiple resource lists to see how many resources were missing from a master spread sheet
  • Worked with SIM (Simply & Improve) team on a project to consolidate reporting across the Finance Portfolio team. Met with each Project Managers to obtain approval for their program’s reports and worked to consolidate, streamline and/or eliminate reports based on the program’s need. The project’s goal was to eliminate the amount of reporting across the CFT organization in order to simplify the bank’s process of reporting.

Confidential, Charlotte, NC

Project Coordinator

Responsibilities:

  • Communicated with business stakeholders for approvals and provided reporting on scheduled application removal, and any impacts, reboots or additional requirements. Completed requests from Change Management, and attend all infrastructure meetings to ensure the request is approved, executed and documented.
  • Created BRD, Provided End to End Project Management: Performed Planning, Analysis, Implementation and Execution regarding upgrading and removing Adobe Reader and/or Adobe Pro from all Windows servers. Created project plan for Program Manager regarding the purpose, scope, and the overall goals and objectives of the project.
  • Utilized Microsoft Excel application to create and track servers upgrade schedule, and inventory of server completion and technical documentation (failed upgrades, rescheduled, data requirements)
  • Provide weekly project status reporting through Clarity during Project Management Reviews, indicating any risks, key accomplishments, project dependencies, current issues and plans for next period to senior management
  • Working with Core Windows System Administrator to plan and manage Adobe upgrades and uninstalls. Resolved resource issues by delegating training of SCCM deployment tool to allow more team members to perform upgrades and meet project tasks completion dates
  • Resolved issue of Windows 2000 servers at high risk for upgrades by working with infrastructure tech lead and application executives to decommission servers and/or migrate applications onto Windows 2008 servers.
  • Developed Cost Analysis Plan for Infrastructure Director and application owners to communicate the urgency of accurately identifying the number of Adobe licenses needed based upon usage and access. Working diligently with Software Licensing
  • Asset Management team to ensure internal audit is in compliance and having an accurate licensing budget for Adobe Pro servers.
  • Escalated scheduling issues and met with senior release executives in order to meet project implementation deadlines that did not impact current infrastructure releases.
  • Provided planning, scheduling, and obtained management approvals for production and test application/database servers while working with the Server Remediation Team and Business Partners within the Asset Management Technology (AMT) and Corporate Systems and Emerging Business Technologies (CSEB). Worked additional hours on the evening and weekends as the Lead Support Analyst to ensure the Server Engineering team, Core Server Admin Unix team, and Server Patching team to resolve several risks concerning server vulnerabilities within Confidential network infrastructure in order to prevent hacking and to mitigate risk regarding the company’s information security.
  • Performed risk analysis regarding server vulnerabilities, infrastructure and database server patching
  • Organized conference calls with technology delivery contacts and stakeholders concerning servers with applications that are high risk (banking and trust, and trading applications) in order to create a master schedule of patching the same Linux servers every 30 days and AIX and Solaris servers on a 90 day cycle.
  • Utilize Microsoft Excel and SharePoint daily to keep track of server-patching dates for AMT and CSEB for approvals, patching windows, exceptions, and requirements. Communicated with senior management, software engineers and database managers on a daily morning meeting to give them status updates on approvals and any issues regarding obtaining the designated patching window (10 - 15 hours) needed to patch database servers
  • Managed the completion of servers during actual patching with the engineering team and communicated to application teams by phone and email to perform application validation and/or escalated technical issues to the on-call support contact
  • Created a weekly Project 2014 Carry Over 4 blocker and metrics for the Business Partners representing AMT and CSEB to update them on the patching project scope, status, risks and the next steps on completing the left over multi-tendency servers from 2015
  • Researched server data using Maximo by Tivoli Storage Manager to identify current applications and server administrator in order to update the database with the correct application contact and to check if server was being decommissioned.
  • Successfully mitigated risks involving company’s infrastructure by anticipating issues involving resource constraints and information received from Release Management regarding other releases, upgrades that may impact our work. Server Patching Expert at anticipating scheduling issues and resolving those issue quickly in order to prevent an outage.
  • Created change requests to patch AIX and Linux servers and presented technical enhancement to the Release Management team during weekly meetings. Managed application validations, patching windows and obtained approval from all technical teams related to each application.
  • Managed SharePoint site and updated latest information in Microsoft Excel regarding server completion and provided metrics on databases, servers and application data.
  • Managed evening work through conference calls and gave the DBAs approval to perform the database patching and testing. Resolved conflicts between Core Unix teams and DBA regarding finding resources to perform commands/test processes to ensure the implementation was successful.
  • Created implementation plans in Microsoft Project for updating company databases with the latest 11g version of Oracle.
  • Managed implementation meetings to obtain approval and coordination from our Application Development Partners, EIS middleware team, and other groups to assist the database administrator in performing the Oracle upgrade. Communicated with Infrastructure Release management team and attended weekly meetings involving the change requests, and the requirements needed for the upgrade (isolation, time windows, impact, risk).
  • Work with DBAs to ensure databases were upgraded and addressed any schedule conflicts and resource conflicts.

Confidential, Charlotte, NC

Project Coordinator

Responsibilities:

  • Searched databases such as National Minority Development Supplier and Women Business Enterprise Council to verify diverse owned companies. Created correspondence templates to reach Business Development Executives regarding rigorous verification process. Provided weekly update to project manager with zip files containing certifications for second process of verification
  • Communicated with CEOs of large to small business to obtain certifications and educate them of the certification process
  • Successfully obtained a total of $35 million in controllable spend to be used toward Confidential annual goal by identifying diverse suppliers for current sourcing and procurement opportunities reaching the commitment of 10% controllable spend goal with diverse businesses by 2015.
  • Managed Oracle/Access Data Correction project for Confidential CPG. Communicated with finance directors of companies with Confidential contract to obtain, correct and verify the ethnicity and diverse segment type (minority owned, women, small business) in Microsoft Excel.
  • Managed CPG Suppliers Certification Date Project. Utilized Microsoft Excel to obtain start and expiration date of company certifications. Successfully obtained information and communicated with owners of companies regarding their company not being diverse in order to update our system.
  • Managed heavy calendar management, heavy multi-segment travel arrangements through Concur for SVP and two department managers within Confidential Supplier Confidential .
  • Coordinated conference meetings for high-level executives and Confidential Supply Chain Management team members regarding team strategy goals for 2014 Second Quarter of spending $455 million with certified diverse owned businesses.
  • Composed correspondence letters for SVP to presidents and CEOs of national organizations to market Confidential Supplier Confidential initiatives. Communicated with CEOs, CFOs, C-level executives and business owners on a daily basis regarding meetings. Participated in senior level conference calls concerning supplier Confidential strategy for 1st and 2nd tier businesses and meeting Confidential spend growth goals for 2015
  • Completed correspondence for SVP writing letter of appreciation for award acceptance. Proofread marketing letter to Presidents of non-profit organizations regarding SVP featured in Confidential Inc. Magazine. Mailed out press material.
  • Created PowerPoint presentations and report for SVP and Project Managers for team meetings and performs monthly expense reporting. Screened, referred and assisted callers for my manager concerning meetings, questions regarding events and travel.
  • Experian Data Business Certification project. Worked with Supplier Confidential managers to obtain Excel spreadsheets to verify hundreds of diverse owned businesses in order to identify existing companies in Supply Chain Management with WFC contracts but could be used towards adding $50 million towards Confidential spend goals.

Confidential

Administrative/Project Assistant

Responsibilities:

  • Screened phone calls for CEO, set up conference calls, meeting reminders and maintained calendar management. Organized client meetings and preparing agendas, reports and company correspondence.
  • Screen emails, handled client requests in a timely manner, escalating issues to the appropriate partner
  • Managed FedEx deliveries and incoming mail for the office. Organized supplies and kitchen area,
  • Provided car service for founding principal Barret Naylor, managed company trips and vendor requests
  • Restocked office supplies, and worked with CFO with accounting projects
  • Completed requests to transfer federal wires into mutual funds by using Excel and Confidential internal applications
  • Effectively managed administrative work given by three VP’s and three administrative employees
  • Supported Director of Administrative Services and a team of managers within the Asset Back Securities department to ensure all daily financial transactions are approved and error free
  • Supported daily business activities for the SVP of Operations, completed weekly expense reporting and calendar management
  • Ordered office supplies, FedEx shipping and receiving. Prepared comprehensive look book for upcoming fashion collections
  • Managed high volume switchboard calls, greeted visitors, scheduled conference rooms for executive teams
  • Extensive filing of original design patterns for the technical design department and patternmaking team

Confidential, New York, NY

Administrative Assistant

Responsibilities:

  • Performed payroll for all of the employees and managed heavy call volume for management team
  • Provided full administrative support to VP of Operations of major contracting clients such as JT Magen, Henegan and Turner

Confidential, Atlanta, GA

Executive Assistant

Responsibilities:

  • Provided comprehensive administrative support to upper level management and CEO of the foundation. Proactively ensured business needs were met and maintained.
  • Managed incoming calls regarding the non-profit, personal errands for owner and ordering office supplies
  • Coordinated travel arrangements, meetings for CEO to business engagements

Confidential, Charlotte, NC

Security Analyst

Responsibilities:

  • Develop investigations for Identity Theft and Fraud related investigations for both BOA customers and associates
  • Resolved customer issues over the phone calls regarding the use of BOA information assets for illegal gain to access customer account information
  • Provided customer service by evaluating suspicious websites from criminals purporting to be from Confidential
  • Manages a database to actively update the known fraudulent websites falsely representing BOA
  • Communicates with each Internet Service Provider to help shut down fraudulent sites down within a timely manner
  • Provides resolution to ensuring customers online banking, ATM cards, and savings accounts are secure
  • Educated customers over the phone on the ways to protect their identity and how to detect fraudulent behavior
  • Provided analysis and data collection on new hires and terminations of Confidential (BOA) employees
  • Accurately organized company documents, filing and clerical services to internal employees
  • High attention to detail and provided data entry in organizing both client and manager requests
  • Effectively processed time sensitive information for new hires and terminations of BAC employees

Confidential, Charlotte, NC

Production Analyst

Responsibilities:

  • Proactively monitor the infrastructure (operating systems) and ensure coverage in the Data Center
  • Provide problem resolution and service restoration on events that impact the performance of the infrastructure
  • Enhanced multi-tasking skills by troubleshooting various network and printing tasks in a timely manner
  • Performed as Lead Analyst to delegate tasks and communicate hardware and software malfunctions to other IT groups
  • Contributed ideas to upper management on how to resolve troubleshooting issues to increase the response time of incoming calls to the Help Desk

We'd love your feedback!