Managing Director Resume
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SUMMARY
- Accomplished Technology Executive with a unique combination of technology, financial and business experience. I manage a broad range of technology and business initiatives.
- I effectively administer multi - million dollar budgets, contracts and projects.
- My technology, project and vendor management skills are top notch. I have negotiated exceptional contracts with various global technology companies.
- I bring a strong financial management perspective to technology operations. My direct efforts have contributed millions to the bottom line.
- I also work with top consulting organizations and assist them in technology and outsourcing management.
- I’m highly skilled in developing world-class processes and an expert in the execution and delivery of strategic technology functions.
- I’ve developed systems related to IT asset management, cybersecurity, risk management, artificial intelligence, eProcurement, compliance and business continuity.
- I build strong trustworthy relationships with my business clients and partners.
PROFESSIONAL EXPERIENCE
Confidential
MANAGING DIRECTOR
Responsibilities:
- Providing IT & Business Process Management / Sourcing & Vendor Management / Project Oversight, Troubled Project Resolution / Delivery, Outsourcing, Change Management / In Sourcing Consulting.
- Advising Prominent Companies & Executive Level Management on Technology Delivery Issues.
- Working with Top Consulting Organizations on Global IT Initiatives (Accenture, Booz Allen, BearingPoint, Deloitte, IBM, Infosys, TCS, etc.) and Managing Billions of Dollars in Spend.
- Application Development, Artificial Intelligence, IT Risk, Cybersecurity and Compliance Management.
- Manage Global Technology Projects in United States, Canada, Europe, Latin America & Asia.
- Global Head of Application Development Management. (i.e. Accenture, Infosys, TCS, Patni, IBM, EDS)
- Merger Integration, Change and Transition Lead. (Citibank, RBS, BAC, LaSalle, ABN AMRO)
- Manage Strategic Technology Review Realizing 25 Million Euros in Savings.
- Redesign Strategic Processes and Procedures. (Successful Alignment with the Business & IT)
- Develop eProcurement Processes, Automated Reporting Tools, Dash Boards & Communication Plans.
- IT & BP Delivery Management / Outsourcing / Insourcing, Vendor Management, Change Management, Merger Integration, Developing Global Technology Sourcing & eProcurement Processes.
- Management of Global Application Development Initiatives.
Confidential
MANAGER / DIRECTOR
Responsibilities:
- Negotiated Favorable Terms & Conditions on IT Contracts. Providing Tens of Millions in Savings.
- RFP Preparation (Review, Evaluation and Selection), Contract Negotiations, Contract Administration, Contract Problem Resolution, Vendor Relationship Management and Customer Service.
- Briefing and Advising Senior Executives on Technical, Contractual and Merger Integration Issues.
- Facilitating System Development, Implementation, Integration, Delivery and Maintenance.
- Program / Project Management, Policy Development, Troubled Project Resolution & Strategic Planning.
- Information, Communications and Competition: Customer Information Systems.
- Economic Analysis of the Competitive Markets and Supportive Technologies.
- Management of Information Systems: Variations of Cloud Technology.
- Strategic Study of Mobile Applications and Corporate Services.
- Strategic Deployment of E-Commerce and the Marketplace.
- XML, JAVA & Application Integration.
- Technology Asset Management Project Review.
- Telecommunications Law, Policy and Strategy: Uniform Computer Information Transactions Act.
- Telecommunications Law, Policy and Strategy: The Digital Millennium Copyright Act.
- Cybersecurity Regulation: GLBA, Safeguards Rule, WISP, FTC, FCC, FISMA, NDAA, FAR, NHTSA,
- AUTO-ISAC, FDA, HHS, HIPPA, HITECH, ePHI, NAIC, FERC, NERC, ERO, DOE, NIST, PCI.
- Computer Security Incident Mitigation & Response.
- Cyber Attacks: Denial-of-Service, Advanced Persistent Threat, Cross Site Scripting, MITM, SQL Injection, Buffer Overflow, Ransomware, Bots, Social, etc..
- Network Security Strategy & Vulnerability Management.
- Cryptographic Security Models.
- Managed Security & Corporate Risk Management.
- Data Security: SaaS and Cloud Assessment.
- Blockchain Applications, DApps, Transaction Management & Distributed Value Systems.
- Smart Contract Applications & Ethereum.
- CRM Strategy, Salesforce and Call Center Design.
- Social Media, Big Data and Customer Relations.
- Six Sigma and Technology QA / Lessons Learned at GE.
- Technology Outsourcing & Insourcing Strategies.
- Strategic Sourcing Strategies, Processes and Governance Models.
- Merger Integration and Sourcing Functions.
- eProcurement Technology, Automated Strategic Reporting Tools and Dashboards.
- Contract Development, Negotiations, Vendor Management, Contract Administration and Renegotiations.
Advise CEO, President
Confidential
Responsibilities:
- Advise International Banking Organization on Billion Dollar Global Outsourcing Initiatives to India.
- Advise International Big Four Consulting Firms on Global Outsourcing and Related Technology Issues.
- Provided Oversight of a $500 Million Outsourced Application Development Project.
- Key Member of Project Team that Turned Around Troubled $100 Million IT Project.
- Responsible for Negotiating $900 Million Multi-Vendor Outsourcing Contract.
- Negotiated 20 Million Dollar Savings on ERP Software, Maintenance and Services Contract.
- Reduced Maintenance Costs 70% on Critical Customer Care System.
- Lead Transition of Development and Support of Core System From Outsourcer to Internal Resources.
- Standardized IT Procurement and Contractual Processes Across Two Fortune 50 Companies.
- Principal Consultant Providing Major Telecommunication Company Direction on IT Restructuring.
- Directed Project Oversight Functions for the Subsidiary of a Major Telecommunication Company.
- Developed IT Shared Services Organization Service Levels & Processes Aligned with Internal Clients.
- Member of Steering Committee that Identified and Realized $50 Million in IT Savings.
- Managed Merger Team that Reviewed IT Contracts and Identified $40 Million in Synergy Savings.
- Key Member of Executive Management Team that Developed a $2 Billion E-Commerce Marketplace.
- Supported Data and Call Center Consolidation of Two Fortune 50 Companies.
- Supported Technical Infrastructure Transfer for a $20 Billion Divestiture.
- Developed IT Process Improvement Program & Instrumented Tight Financial Controls.
- Managed Health Care Organization’s IT Department and Ensured HIPPA Compliance.
- Supported IT Initiatives Over 150 Sites and 20,000-User Organization.
- Advised Major Property Management Company on Network Infrastructure, VPN and Security Issues.
- Merger Integration and Transition Lead for Technology Related to a $100 Billion Acquisition.
- Managed Global Technology Projects in United States, Canada, Europe, Latin America & Asia.
- Advised Major Insurer on Customer Service, CIS Applications and Call Center Operations.
- Develop Processes & Governance Models Successfully Aligned with Customers and Vendors.
- Resolution of Multi-Million Dollar Contract Disputes.
- Lead Turnaround of Troubled $100 Million Dollar Application Development Project.
- Successfully Implement eProcurement Technology (SAP, Oracle, Indus, Ariba) and Reporting Tools.
- Development of IT Asset Management and Compliance Systems.
- Renegotiation of IT Maintenance Contracts Resulting in Multi-Million Dollar Savings.
- Development of Hybrid Cloud Based Systems and Applications.
- Java Based Mobile Application Infrastructure Integration.
- Social Networking and Social Media Optimization.
- Implementation of Business Continuity, Risk Management and Cyber Security Processes & Systems.