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Managing Director Resume

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SUMMARY

  • Accomplished Technology Executive with a unique combination of technology, financial and business experience. I manage a broad range of technology and business initiatives.
  • I effectively administer multi - million dollar budgets, contracts and projects.
  • My technology, project and vendor management skills are top notch. I have negotiated exceptional contracts with various global technology companies.
  • I bring a strong financial management perspective to technology operations. My direct efforts have contributed millions to the bottom line.
  • I also work with top consulting organizations and assist them in technology and outsourcing management.
  • I’m highly skilled in developing world-class processes and an expert in the execution and delivery of strategic technology functions.
  • I’ve developed systems related to IT asset management, cybersecurity, risk management, artificial intelligence, eProcurement, compliance and business continuity.
  • I build strong trustworthy relationships with my business clients and partners.

PROFESSIONAL EXPERIENCE

Confidential

MANAGING DIRECTOR

Responsibilities:

  • Providing IT & Business Process Management / Sourcing & Vendor Management / Project Oversight, Troubled Project Resolution / Delivery, Outsourcing, Change Management / In Sourcing Consulting.
  • Advising Prominent Companies & Executive Level Management on Technology Delivery Issues.
  • Working with Top Consulting Organizations on Global IT Initiatives (Accenture, Booz Allen, BearingPoint, Deloitte, IBM, Infosys, TCS, etc.) and Managing Billions of Dollars in Spend.
  • Application Development, Artificial Intelligence, IT Risk, Cybersecurity and Compliance Management.
  • Manage Global Technology Projects in United States, Canada, Europe, Latin America & Asia.
  • Global Head of Application Development Management. (i.e. Accenture, Infosys, TCS, Patni, IBM, EDS)
  • Merger Integration, Change and Transition Lead. (Citibank, RBS, BAC, LaSalle, ABN AMRO)
  • Manage Strategic Technology Review Realizing 25 Million Euros in Savings.
  • Redesign Strategic Processes and Procedures. (Successful Alignment with the Business & IT)
  • Develop eProcurement Processes, Automated Reporting Tools, Dash Boards & Communication Plans.
  • IT & BP Delivery Management / Outsourcing / Insourcing, Vendor Management, Change Management, Merger Integration, Developing Global Technology Sourcing & eProcurement Processes.
  • Management of Global Application Development Initiatives.

Confidential

MANAGER / DIRECTOR

Responsibilities:

  • Negotiated Favorable Terms & Conditions on IT Contracts. Providing Tens of Millions in Savings.
  • RFP Preparation (Review, Evaluation and Selection), Contract Negotiations, Contract Administration, Contract Problem Resolution, Vendor Relationship Management and Customer Service.
  • Briefing and Advising Senior Executives on Technical, Contractual and Merger Integration Issues.
  • Facilitating System Development, Implementation, Integration, Delivery and Maintenance.
  • Program / Project Management, Policy Development, Troubled Project Resolution & Strategic Planning.
  • Information, Communications and Competition: Customer Information Systems.
  • Economic Analysis of the Competitive Markets and Supportive Technologies.
  • Management of Information Systems: Variations of Cloud Technology.
  • Strategic Study of Mobile Applications and Corporate Services.
  • Strategic Deployment of E-Commerce and the Marketplace.
  • XML, JAVA & Application Integration.
  • Technology Asset Management Project Review.
  • Telecommunications Law, Policy and Strategy: Uniform Computer Information Transactions Act.
  • Telecommunications Law, Policy and Strategy: The Digital Millennium Copyright Act.
  • Cybersecurity Regulation: GLBA, Safeguards Rule, WISP, FTC, FCC, FISMA, NDAA, FAR, NHTSA,
  • AUTO-ISAC, FDA, HHS, HIPPA, HITECH, ePHI, NAIC, FERC, NERC, ERO, DOE, NIST, PCI.
  • Computer Security Incident Mitigation & Response.
  • Cyber Attacks: Denial-of-Service, Advanced Persistent Threat, Cross Site Scripting, MITM, SQL Injection, Buffer Overflow, Ransomware, Bots, Social, etc..
  • Network Security Strategy & Vulnerability Management.
  • Cryptographic Security Models.
  • Managed Security & Corporate Risk Management.
  • Data Security: SaaS and Cloud Assessment.
  • Blockchain Applications, DApps, Transaction Management & Distributed Value Systems.
  • Smart Contract Applications & Ethereum.
  • CRM Strategy, Salesforce and Call Center Design.
  • Social Media, Big Data and Customer Relations.
  • Six Sigma and Technology QA / Lessons Learned at GE.
  • Technology Outsourcing & Insourcing Strategies.
  • Strategic Sourcing Strategies, Processes and Governance Models.
  • Merger Integration and Sourcing Functions.
  • eProcurement Technology, Automated Strategic Reporting Tools and Dashboards.
  • Contract Development, Negotiations, Vendor Management, Contract Administration and Renegotiations.

Advise CEO, President

Confidential

Responsibilities:

  • Advise International Banking Organization on Billion Dollar Global Outsourcing Initiatives to India.
  • Advise International Big Four Consulting Firms on Global Outsourcing and Related Technology Issues.
  • Provided Oversight of a $500 Million Outsourced Application Development Project.
  • Key Member of Project Team that Turned Around Troubled $100 Million IT Project.
  • Responsible for Negotiating $900 Million Multi-Vendor Outsourcing Contract.
  • Negotiated 20 Million Dollar Savings on ERP Software, Maintenance and Services Contract.
  • Reduced Maintenance Costs 70% on Critical Customer Care System.
  • Lead Transition of Development and Support of Core System From Outsourcer to Internal Resources.
  • Standardized IT Procurement and Contractual Processes Across Two Fortune 50 Companies.
  • Principal Consultant Providing Major Telecommunication Company Direction on IT Restructuring.
  • Directed Project Oversight Functions for the Subsidiary of a Major Telecommunication Company.
  • Developed IT Shared Services Organization Service Levels & Processes Aligned with Internal Clients.
  • Member of Steering Committee that Identified and Realized $50 Million in IT Savings.
  • Managed Merger Team that Reviewed IT Contracts and Identified $40 Million in Synergy Savings.
  • Key Member of Executive Management Team that Developed a $2 Billion E-Commerce Marketplace.
  • Supported Data and Call Center Consolidation of Two Fortune 50 Companies.
  • Supported Technical Infrastructure Transfer for a $20 Billion Divestiture.
  • Developed IT Process Improvement Program & Instrumented Tight Financial Controls.
  • Managed Health Care Organization’s IT Department and Ensured HIPPA Compliance.
  • Supported IT Initiatives Over 150 Sites and 20,000-User Organization.
  • Advised Major Property Management Company on Network Infrastructure, VPN and Security Issues.
  • Merger Integration and Transition Lead for Technology Related to a $100 Billion Acquisition.
  • Managed Global Technology Projects in United States, Canada, Europe, Latin America & Asia.
  • Advised Major Insurer on Customer Service, CIS Applications and Call Center Operations.
  • Develop Processes & Governance Models Successfully Aligned with Customers and Vendors.
  • Resolution of Multi-Million Dollar Contract Disputes.
  • Lead Turnaround of Troubled $100 Million Dollar Application Development Project.
  • Successfully Implement eProcurement Technology (SAP, Oracle, Indus, Ariba) and Reporting Tools.
  • Development of IT Asset Management and Compliance Systems.
  • Renegotiation of IT Maintenance Contracts Resulting in Multi-Million Dollar Savings.
  • Development of Hybrid Cloud Based Systems and Applications.
  • Java Based Mobile Application Infrastructure Integration.
  • Social Networking and Social Media Optimization.
  • Implementation of Business Continuity, Risk Management and Cyber Security Processes & Systems.

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