Senior It Manager/consultant Resume
SUMMARY
- Senior IT Manager/Consultant with more than 13.5 years of software industry (Healthcare/Banking) experience and proven ability to lead large scale application development, re - engineering and maintenance projects in Global Delivery Model with team distributed in US and overseas (India).
- Agile Coach with demonstrated success in transitioning teams from working in non-agile environment to successful Scrum/Kanban teams.
- More than 4 years of Agile Experience in Agile Coach and Scrum Master role
- SAFe 4.0 Program Consultant (SPC), Certified Scrum Professional (CSP), Certified Scrum Master (CSM) & Certified Scrum Product Owner (CSPO)
- Expert knowledge and experience in Agile ALM tool (CA Agile Central - Rally)
- Experienced in development of Software-as-as-Service (SaaS) products and Mobile (iOS/Android) applications.
- Successfully managed large global projects in both Waterfall and Agile (Scrum) methodologies.
- Performed Lead Architecture role for complex mission critical healthcare projects/programs.
- Worked as a Part-time Strategy Consultant to build business plan for Market entry of Barilla (Italian Food Company) in Asian megacities (India & China).
PROFESSIONAL EXPERIENCE
Confidential
Senior IT Manager/Consultant
Responsibilities:
- Supported the teams and enabled Scrum Master, Product Owner to effectively perform their roles
- Coached teams through agile routines and ceremonies including Sprint Planning, Backlog Refinement, Sprint Review, Sprint Retrospective, Program Increment (PI) Planning, etc.
- Helped establish and support consistent reporting practices and metrics across the teams
- Identified, developed and executed strategies and supporting tactics to engage and influence all stakeholders to make needed behavioral changes.
Confidential
SaaS company, HR & Benefits Administration, Communication
Responsibilities:
- Acted as an effective change agent and helped teams transition to Agile from Waterfall
- Developed in-house activity based training curriculum (back of the room) and trained the Engineering organization in Agile (Scrum, Kanban & SAFe)
- Responsible for coaching and mentoring agile Scrum teams, managers and leadership with the overall goal of organizational transformation to agility
- Coached teams on Agile Framework/Methods and guided/influenced Leadership team
- Regularly assessed Agile and Scrum maturity through retrospectives, metrics and coaching the team to higher level of maturity, at a pace that is sustainable and comfortable for the team
- Identified organizational risks/impediments and raised them proactively to Leadership
- Implemented Engineering practices like ATDD
- Supported the scrum teams with grooming of backlog, clarifying user stories and applying acceptance criteria
- Worked closely with Product Owners and Scrum Masters to evaluate how teams are working together
- Facilitated Big room planning (release planning)
- Implemented new ALM tool CA Agile Central (Rally) and Flowdock across entire Engineering organization
- Expert in administration and usage of Rally tool for tracking metrics for scrum teams and leadership
- Worked on Rally integrations with JIRA and Salesforce to provide visibility to Customer Success Organization
- Managed global development scrum teams that delivers strategic roadmap features for Communication Portal Application and Benefitfocus Mobile (Android/iOS)
- Responsible for product delivery, project management, process improvement, staff recruitment & development, performance evaluation, compensation management, communication & other aspects of managing diverse teams
- Delivered high profile McDonald’s communication portal and Mercer Exchange Mobile App (Apple iOS and Android mobile devices) on a strict timeline successfully
PROJECT LEAD/PROJECT MANAGER
Confidential
Responsibilities:
- Responsible for managing the successful implementation of various client initiatives within Plan Sponsor domain within budget, with desired quality and with aggressive deadlines.
- Responsible for creating and executing business development plans to meet strategic goals and revenue targets for business unit, arranging resources for the job, overseeing ongoing projects and maintaining the client relationship to ensure that Infosys meets its business commitments and goals.
- Defined solutions and provided architecture governance for IT projects comprising critical business enhancements and new developments.
- Advocate flexible and cost effective solutions that enhance strategic capabilities by understanding business and technical strategies and leveraging the technical and business experience of different stake holders.
- Significant experience in Engagement management, People Management, Project Management, Solution Delivery and Enterprise Architecture Governance.
- Responsible for managing, executing, and delivering multiple projects for client Aetna from offshore.
- Responsible for the overall delivery and quality of the projects and strived to ensure the compliance of these projects at CMM-Level 5 quality standards.
- Experience in Project Estimation, Resource Forecasting, Allocation & Management, Risk management, Issue & Defect management, Project Finance: Amendment and Proposal Submission, Software design & development.
TECHNICAL SKILLS
Systems: Windows, Mainframes, iOS, Android, SaaS (Cloud), Salesforce
Languages: C, C++, COBOL, CICS, JCL, UML, JAVA, .NET, SQL
Databases: DB2, IDMS, VSAM, Oracle
Tools: CA Agile Central (Rally), JIRA, Confluence, IBM Rational Clear Quest, Microsoft Office Suite, Rational Software Modeler, IBM Rational Studio, IBM Development Center, SOAPUI, IBM WebSphere Service Registry and Repository, Intuit Quick Base, IBM Rational Team Concert, PLANVIEW ENTERPRISE, Flowdock, Net Suite, SDK, Share point