SUMMARY

• A seasoned Project Management Office specialist in Business Analysis, IT Infrastructure Operations, IT Consulting (IT Strategy Planning, Enterprise Architecture, and Modeling), and Business/System Software Development.
• Acquired exceptional skills on Process Analysis, Cyber Security Information & Event Management, Enterprise Architecture, POS/Wholesale application development, SDLC Waterfall and Agile Methodology.
• Outstanding capability to utilize MS Project, Microsoft Office Suite(Excel, Word, PowerPoint), ServiceNow and SharePoint and is legally authorized to work in USA with Green Card and can work on W2.

TECHNICAL SKILLS

PMO: Tivoli L3 Center Operation 9

PMO: Business Application Development 8

Object Modeler: Insurance Application Architecture Modeling 7

Programmer: C & C Shell Programming 5

PROFESSIONAL EXPERIENCE

Project Coordinator

Confidential - NY

Responsibilities:

• Assist in executing, and implementation of multiple information security management projects
• Tools used: Clarizen, MS Office Suite (Excel, Word, PowerPoint)

Proposal Writer

Confidential

Responsibilities:

• Participate in proposal team for business requirement gathering consulting project proposal for a life insurance client by facilitating session to set up detailed WBS (Work Breakdown Structure)
• Perform quality check on end-to-end project execution plan documentation

Project Coordinator

Confidential - Glendale, Arizona

Responsibilities:

• Assist in planning, executing, and implementation of multiple Cyber Security projects while maintaining complete control on project scope, schedule, budget, risk & issues.
• Coordinate Security Monitoring Capability improvement project plan and execution
• Work with SMEs to create work breakdown structure (WBS) and project schedule for Security Information & Event Management platform conversion
• Communicate with project stakeholders and owners to gather requirements and to prioritize work for Cyber Security Log migration and Integration
• Participate in Operational Reviews as Weekly Incident Review Meeting with MSSP(Managed Security Service Provider)
• Facilitate self risk assessment session on AS IS Cyber Security Management system
• Maintain stakeholder alignment to IT projects as part of change management process
• Keep track of project issues, risks and dependency through issue/risk management process
• Create weekly/monthly report of project progress status
• Tools used: MS Project, MS Office Suite (Excel, Word, PowerPoint), SharePoint, ServiceNow

Business Analyst

Confidential - Northvale, NJ

Responsibilities:

• Analyze and generate process improvement recommendation on the international logistic customer service process by gathering inputs from process owner and members to assess their current problems and specific needs that must be addressed
• Prepare the presentation and conduct sessions with process users and senior management for the validation of gab findings and improvement recommendation

PMO - Business Application Developments

Confidential - Queens, NY

Responsibilities:

• Lead the planning, implementation and consistent delivery of Wholesale business application customization project with mobile device support
• Prepare SOW (Statements of Work) for project engagements
• Manage scope, timeline, issues, risks, and dependency through PMO practice
• Facilitate the requirement gathering sessions along with key stakeholders
• Identify and manage project issues, project risks early and assist by providing prudent and timely recommendations for risk response
• Practice Agile methodology on implementing the solution

Project Manager

Confidential

Responsibilities:

• Manage client IT Infrastructure system operations on 128 mid-range servers
• Manage contract and operation including risk & issue, financial control, contract performance, baseline change, SLA, request for service (RFS), as well as efficiently supervise 18 Confidential fellows
• Interface with internal Auditing, Purchasing, Finance, and Information Resources to ensure that administrative and technical matters are resolved in a timely manner
• Assist New Policy Administration application development team with infrastructure support
• Work with outside vendors and internal procurement team to deliver the client requirements
• Manage 3 addendum projects with on-time delivery (Data Center Relocation, Data Quality Improvement Consulting, and Oracle Version Updates)

PMO - IT Infrastructure Operations

Confidential

Responsibilities:

• Assist Project Manager in the managing of the client IT Infrastructure operations covering Mainframe, Servers, Networks, and End User Computing
• Manage contract aspects of the projects covering Governance, Performance, Deliverables, Baseline, Program Issue and Request for Service
• Facilitate the project governance meetings and generate reports (Monthly, Quarterly, and Yearly)
• Act as a point liaison between the project team and vendor who provide the services
• Handle 4 addendum projects with on-time delivery (Sales-Service Marketing process improvement, IT HR Structure improvement, ITSO Benchmarking, and IT Strategy Planning)

BA/Project Manager - IT Strategy Planning Consulting

Confidential

Responsibilities:

• Gather inputs from key stakeholders(business functional owners) to assess their current and desired perspective of the change, and the specific needs that must be addressed to help the stakeholder move to the desired change state
• Analyze the current IT system environment(technical environment, application and data)
• Define IT strategy direction and identify key initiatives by performing gab analysis
• Finalize three-year IT master plan with key milestone

Project Manager

Confidential

Responsibilities:

• Manage 3 multiple projects at the same time with on-time delivery (Enterprise Architecture, ERP Upgrade, and Application Portfolio Management planning)
• Create/manage project schedules, budgets and project key deliverables
• Perform project tracking, oversight on schedule, budget and issue/risk

Quality Control - Business Application Developments

Confidential

Responsibilities:

• Lead Quality Control team performing quality control on project deliverables covering functional requirements, and lower level functional design documentation for Java implementation
• Review on Data integration planning documentation for quality control

PMO - IT Strategy Planning Consulting

Confidential

Responsibilities:

• Deliver IT initiatives for next three years and implementation roadmap on-time
• Create/manage project schedules, budgets and project key deliverables
• Perform project tracking, oversight on schedule and budget and issue/risk

PMO - Business Modeling Consulting

Confidential

Responsibilities:

• Lead the business process and data modeling team using Rational Unified Process
• Generated Business Use Case Diagram, Business Use Case Realization, Business Actor and Actor Profile, Business Information Architecture, and Business Entity Definition

Project Manager - Business Application (CRM) Developments

Confidential

Responsibilities:

• Deliver 2.3 MUSD Salesforce CRM Java application development project on time by supervising both 54 sub-contractors and 14 fulltime customer business experts
• Perform enterprise data migration/integration for Data Warehouse and Mining system
• Perform project tracking, oversight on schedule and budget and issue/risk

PMO - Business Application Developments

Confidential

Responsibilities:

• Lead system integration test execution for Back Office Application Development
• Assist data migration team for quality check