Project Manager Resume Profile
Project Management Expertise
- Over 9 years of experience in leading managing 3 Million plus budgeted programs/projects in IT divisions of large Banking Insurance Clients including software development infrastructure provisioning
- Solid understanding of end to end service delivery processes, procedures, tools, and methodologies used to successfully deliver projects on time and within budget from planning till deployment warranty
- Specialization in Capture View, Integration, Retirement Services Group Insurance at financial institutions
- Experienced in leading managing projects involving development of ECM, MDM ETL based solutions
- Major clients include SunTrust Bank, Prudential Financials, New York Life Insurance, Honda R D
- Managed projects that included business products like Omni Sungard , SEDS VegaTek , iLynx ImageSource , FileNet IBM , Back Counter Capture Xerox
- Enhancement maintenance of custom developed legacy product based systems, including technologies like Mainframe, Websphere stack, Intel/.Net environment and J2EE environment
Project Management responsibilities:
- Custom Application development in J2EE, WMB, .NET, ECM FileNet , MDM, ETL Mainframe based solutions
- Lead the Initiation, Planning, Design Deployment Warranty support activities
- Risk Identification, Assessment, Communication, Tracking, Mitigation timely action for closure
- Phased Estimations to ensure budget variance is within limits
- Plan and build out Infrastructure for the Enterprise applications ensuring timely provisioning of all the associated Infrastructure
- Define and lead policy procedure development for the project
- Quality assurance through facilitation of interactions between BAs, Architects, Tech Leads, Test Team
- Staffing of all resourcing requirement for projects and across the IBM scope for the Client
- Guide the team with project specific process procedures
- Engage, Facilitate Lead interactions with project stake holders
- Lead facilitate Steering Committee interactions with Executive Business sponsors other key Business stakeholders
- Maintain transparency with project stakeholders through timely communication of project status, Risks Issues, project plan changes financial impacts
- Participate facilitate reviews of Key Project artifacts with audit review boards
- Maintain, Track monitor project control log items and ensure ownership/accountability is clearly documented on Project Charter
- Ability to work in virtual teams and in matrix organizations
- Proficient in Oracle Primavera P6, MS Project, Ecosys Financial Management , MS Visio, MS Sharepoint
- Ability to adapt to customized SDLC processes of the organizations
- Thorough understanding of the PMI's project management principles guidelines
- Very short learning curve to get understanding of technologies solutions on projects resulting from depth of technical hands-on experience during first 10 years in Legacy COBOL, JCL, VSAM, etc Distributed DB2, Oracle, SQL, Java/J2EE, etc Technologies
Professional Experience
Confidential
- Selected to provide thought leadership utilize effective people skills, to manage deliver complex Integration program comprising of highly skilled technical business analyst teams, with WMB Java technologies using SOA model.
- Collaborating with Build Director Solution Delivery Program Management teams for successful implementation of the multiple releases of the BSO Connector Program functions. Leading a team to develop reusable components repeatable processes that helped effective utilization of the team in capacity based fixed deliverable contracts with Client.
- Leading efforts to work with cross-functional Client teams in planning multiple releases. Earned solid experience in leading managing multiple program in IT division of Client including software development
On Time Within Budget
- Provide Program leadership, in delivering solutions to the client using the defined business measurements and as per the terms and conditions of the project according to the Build 2.0 Contract
- Manage scope, cost, schedule, and deliverables, which include applying techniques for planning, tracking, change control, and risk management
- Manage all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the client
- Setup project process as per project plan quality guidelines ensure adherence
- Prepare weekly and monthly status reports
Solutions Design Delivery
- Development articulation of solutions by working closely with the Business Analysts, Architects and Tech Leads Subject Matter Experts Monitor and track the progress critical path tasks on periodic basis
- Provide leadership to the service delivery team and direct teams to develop program, project, and business knowledge, implementing resulting solutions to meet contract Build 2.0 deliverables.
- Ensure to meet Client requirements by constructing partnerships and through formulation, development, implementation, and delivery of application, technical, and business solutions
- Support Account Director in identifying growth opportunities and contract profitability
- Work with Account Managers clients to derive Staffing Strategy and Planning execute against the staffing plan
Confidential
- Chosen for proven thought leadership effective people skills, to manage deliver a large program USD 30 Mil comprising of highly skilled technical business analyst teams, with state-of-the-art MDM ETL technologies.
- Collaborated with Client's business executive leadership teams for successful implementation of large Enterprise Document Capture Retrieve ECM functions.
- Led efforts to work with cross-functional Client teams in planning leading multiple projects for multiple years. Earned solid experience in leading managing multiple projects in IT division of Client including software development infrastructure provisioning.
On Time Within Budget
- Solid understanding of PMI principles, service delivery processes, procedures, tools, and methodologies which were effectively used to successfully deliver multiple projects on time and within budget
- Projects requiring custom development of new Enterprise applications involving Integration of disparate business applications as well as Enterprise applications in Enterprise Client, Capture View, and Retirement Services functions
- Effective Risk assessment communication to key stake holders including Business/Executive sponsors earn buy-in on impacts and mitigation plan
- Effective management of projects requiring customizations to vendor products such as SEDS VegaTek , iLynx ImageSource , FileNet IBM , Back Counter Capture Xerox
- Enhancement maintenance of custom developed product based systems, developed in legacy modern technologies
Solutions Design Delivery
- Successfully worked with Architects, Technical Leads Business Analysts and vendor teams to derive solutions to support evolving business goals of the Retail Consumer Banking, Global Markets, and Mortgage business units.
- Led team in ensuring optimal uptime of critical applications and environments, designing and implementing enhancements, and in achieving/exceeding all established SLAs.
- Managed team of the size of upto 60 peak both from Offshore Onshore
Confidential
Promoted and given full delivery responsibility for strategic account with a total contract value TCV of 20 million. Charged with transitioning 42 applications from competitor taking control of in-flight business critical initiatives, and capturing new business opportunities, building relationships across Clientele, and ensuring the achievement of gross profit margins. Led onshore / offshore team of 60 in providing development, enhancement, maintenance, and production support to critical applications for Group Insurance lines of businesses.
Business Client Growth
- Led Managed successful delivery of in-flight Web enablement program Data warehouse modernization initiative
- Established critical relationships with Client's leadership team and led the achievement of all established goals that ensured customer satisfaction ratings in the range of 85
- Enabled team in achieving all established SLOs monthly by resolving staffing, performance, and technical issues.
- Ensured gross profits, and managed the successful execution of development projects using Waterfall model
Solutions Design Delivery
- Managed the execution of onshore / offshore delivery of enhancement and problem resolution projects, and production support for large, client sensitive portfolio of applications.
- Led and passed all client, IBM, and external audits within the account.
Confidential
- Promoted and given full delivery responsibility for a project with a total contract value TCV of 6 million. Charged with transitioning 3 applications from existing system group taking control of in-flight business critical initiatives, and, building relationships across Clientele, and ensuring the achievement of gross profit margins. Led onshore / offshore team of 12 in providing development, enhancement, maintenance, and production support to critical applications for Retirement Services line of businesses.
Business Client Growth
- Led Managed successful delivery of Sungard OmniPlus upgrade
- Credited with providing innovative solution that led to 100 automation of otherwise complete manual process reducing cost from USD 150K to almost zero.
- Established critical relationships with Client's leadership team and led the achievement of all established goals that ensured customer satisfaction ratings in the range of 90
- Enabled team in achieving all established SLOs monthly by resolving staffing, performance, and technical issues.
- Ensured gross profits, and managed the successful execution of development projects using Waterfall model
Solutions Design Delivery
- Managed the execution of onshore / offshore delivery of enhancement and problem resolution projects, and production support for large, client sensitive portfolio of applications.
- Led and passed all client, IBM, and external audits within the account.
Confidential
- Originally brought in as a programmer for Honda R D IBM internal projects, earned multiple promotions to be technical lead for Eckerd, S D, New York Life development efforts. Led onshore / offshore teams during this period in the enhancement and production support of various applications.
- Travelled to Japan 6 months to lead the efforts to move data from legacy IMS repository to Oracle on AIX
- Travelled to CT, USA 4 months to lead the efforts to modernize REXX applications to Web based technology
- Travelled to NJ, USA to work as part of Due Diligence team solution teams to transition 40 applications
- Credited with creating the standards on project that enabled the account to participate help IBM achieve CMMi Certification.
- Significantly contributed to corporate audits, client audits, data security and privacy assessments, and CMMi Level 5 assessments.
