SUMMARY

• Accomplished servant - leader capable of leading and coaching multiple Scrum teams, which have delivered large and small-scale software, data migration, Web and mobile projects. Expert at driving the adoption and implementation of Agile Methodologies (Scrum, Kanban), removing impediments and fostering team self-organization.
• Capable of bringing enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. Experience in coaching and mentoring team members and colleagues.
• Enthusiastic Confidential of training and executive workshops. Uses Confidential ® Confidential ® methodologies to realize goals for team-building, business strategy and other customized workshops.

Areas of Expertise

• Agile Coaching
• Retrospectives
• Agile Principles
• Relative Estimation
• Agile Mindset
• Conflict Resolution
• Agile Facilitation

TECHNICAL SKILLS

Proficient in: MS Word, MS SharePoint 2007/2010, MS Excel, MS PowerPoint, MS Visio, Outlook Express, TOAD (SQL writer), Rally, JIRA, and VersionOne. Previous experience as Rally Administrator, JIRA Administrator and VersionOne Administrator.

Knowledge and some proficiency in: Data Mapping, HTML, XML and, SQL.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/Agile Coach

Responsibilities:

• Lives and breathes the Agile Mindset, comprised of the Agile Principles to support the Agile Manifesto.
• Coaches and guides the agile software development process using Agile methodologies.
• Facilitates all Scrum Ceremonies, including Daily Standups, Sprint Reviews, Retrospectives, Backlog Refinement and Sprint Planning sessions.
• Facilitates various Agile-oriented training and workshops for the organization as part of the Agile Center of Excellence.
• Facilitates training in Agile Methodologies (Scrum) and Agile-related topics as necessary for the department.
• Creates and maintains dashboards in Confluence and Jira for real-time project reporting.
• Facilitates Team Building, Strategy and other customized workshops within the organization using the Confidential ® Confidential ® methodology.
• Facilitated Chief Technology Officer’s Quarterly workshop to generate structure around the company’s new 5-year plan to become the Internet of Things.
• Received certification in SAFe® 4 through the company to participate in/understand Scaled Agile process.
• Participates in the Agile Coaching Community of Practice activities on a regular basis.

Confidential

Project Manager/Scrum Coach

Responsibilities:

• Managed executive reporting key indicators and project progress for 4 development teams.
• Facilitated Daily Scrum of Scrums meeting.
• Led the development teams as Scrum Master by facilitating all Scrum meetings until the beginning of the Agile Transformation.
• Assisted in Agile Transformation for the entire Department, including both stakeholders and development resources. This included Agile training and coaching. Mentored by the Agile Coach consultant brought in to oversee the transformation.
• Reported to the CTO before each sprint to provide information on upcoming activities, commitments and expected outcomes from the development teams.
• Managed the implementation of a Learning Management System, provided training and support to the entire department to ensure its success as a training management tool for all resources. Worked with leadership to develop curricula and success plans for their resources.
• Created executive dashboards in Confluence and Jira for project reporting.
• Coordinated and facilitated regularly scheduled deployments of software and data projects.

Confidential

Scrum Master

Responsibilities:

• Collaborated, facilitated, lead and coached four Scrum teams responsible for developing dozens of software products and automated tools for this major provider of outsourced payroll, benefits of HR services.
• Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%.
• Empowered teams to self-organize and grow cross-functionality.
• Protected team from over-commitment, manage backlog, prioritize resolution of defects/bugs.
• Met goal of addressing and resolving issues within 24 hours.
• Managed the lifecycle of code development, from ideation to sprints to deployment.
• Coordinated and manage code releases and shared APIs with other IT groups.
• Communicated with other management, software and data architects, product managers and support specialists on product issues.
• Tracked and communicate team velocity and sprint/release progress.
• Expertise/product administrator for Rally and VersionOne.

Confidential

Senior Project Manager/Scrum Master

Responsibilities:

• Managed software implementations for non-profits, education providers, automated medical instrument manufacturers (organ recovery systems), new websites for city governments, education assessment and mobile applications, working with developers utilizing Open Source, Drupal, JAVA, ASP.net, iOS and HTML5.
• Managed implementation projects in an environment transitioning to agile, using JIRA/Greenhopper. Held daily standup meetings, worked closely with Business Analysts, Developers and Quality Assurance Analysts to monitor project progress.
• Managed client expectations from initiation to project closure. Reported on project budgets regularly, sometimes on a daily basis, depending on the client. Worked with an established Change Control process prior to spending client’s money.
• Provided estimates to clients for the project development lifecycle, including development, analysis, testing, project management and graphic design during the sales process.
• Contributed to and the sales process by reviewing and editing contracts with managing partners prior to presenting to current and potential clients.
• Reported project and budget activity for projects to the PMO and managing partners on a weekly basis with strategic planning for projects in crisis.

Confidential, Chicago, IL

Senior Project/Program Manager

Responsibilities:

• Consistently managed a book of projects with an average yearly revenue total of $750,000 or more for software implementations, migration and upgrades, data conversions using Waterfall and Agile methods, depending on the project and assigned team.
• Managed multiple project teams of developers, account executives, system consultants, system analysts, testers and conversion writers.
• Developed and managed Project Schedules and maintained cost and scope.
• Managed and maintain client relationships and assist in decision making for better results in client processes.
• Regularly updated senior management and all stakeholders on project status with written and/or oral communication.
• Regularly reported on monthly forecasting of projects in all regions during PMO tactical meetings.
• Created Risk Management, Quality Management, Communication and Control Management plans for each project.
• Appointed as the MS SharePoint Administer to manage Enterprise Project Management processes within the PMO.
• Mentored new project managers hired into the company.

Confidential, Pittsburgh, Pennsylvania

Systems Project Manager

Responsibilities:

• Managed projects for new customer implementations solutions, which included a team of programmers, database analysts, UNIX technicians and software trainers for the entire project lifecycle.
• Created software requirements documents for each project, which addressed the customer’s specific needs.
• Participated in software design meetings to represent Confidential ’s IT group for new customer system implementations.
• Updated senior management and all stakeholders on project status with written and/or oral communication.
• As a member of the Standards Practices Group, assisted the Project Management Office in creating standards for project management in the Returns Solutions group using the Project Management Body of Knowledge (PMBOK) guidelines.
• Presented training plans. managed training projects and delivered training for the Retail Business Unit colleagues as needed.

Confidential, Oakmont, Pennsylvania

Methodologies and Services Developer

Responsibilities:

• Contracted to develop training materials for a knowledge-based support system.
• Assisted in planning methodologies for system implementations at customer sites.
• Performed stand-up training and demonstrations of end-user products internally and at customer sites.

Confidential, Pittsburgh, Pennsylvania

Educational Computing Consultant

Responsibilities:

• On-campus training specialist to conduct workshops in the Microsoft Office Suite, HTML and WordPerfect, various desktop application courses using PC, Macintosh, and mainframe operating systems. Additional training provided for Internet classes on email, Website development, and file transfer programs to campus community.
• Provided additional training to the Pittsburgh Public School system for K-12 schools and their faculty.
• Developed and managed the project "Opportunity Knocks," an annual large-scale training program designed to prepare students for work in the IT field at the university, which is used as a model for other university student training programs.
• Presented at Learning Technology's national training conference June 1998: "Choosing the Right Distance Learning Tools."