SUMMARY

• Accomplished management experience with a successful 9+ year career evaluating, recommending, designing and driving the on time and within budget delivery of value - driven innovative solutions to enable continued growth across highly competitive global markets.
• Highly results oriented Project Manager, Product Owner, and Scrum Master with exceptional analytical, communication and leadership skills developed over experience across the Multiple domains.
• Successfully Coached and enabled enterprises to learn and adopt agile practices (Lean, Kanban, Scrum). Conducted workshops for application managers, product managers and program managers on transformation techniques via creating custom training programs suiting the enterprise environment.
• Various Project Management experience and lead roles in the areas of Supplier Relationship Management, Customer Relationship Management, Vendor Management, Resource and Financial Planning and Forecasting, testing and offshore coordination.
• Skilled as a liaison between the technical teams and the business stakeholders, a servant leader with an ability to communicate technical information to non-technical stakeholders. Experience of mentoring teams and providing business value oriented conflict resolution.
• Excellent writing and documentation skills in creating, modifying and analyzing Business Requirement Document (BRD), Functional Requirement Document (FRD), Use Case Documents.
• Implemented various process development practices like identifying skills, experience, analyzing future trends and arranging cross skills & systems training. Followed various continuous improvement plans.
• Analyzed various RFPs from different vendors and did feasibility study. Prepared written analysis and recommendations for suggested solutions based on business process requirements, technical aspects and financial aspects. Involved in vendor selection and managing day-to-day vendor and customer relationship.
• Conducted market and customer penetration feasibility study, Breakeven Analysis, Return on Investment and NPV for project investment selection and justification.
• Develop initial implementation strategy, taking care of business readiness plans and support throughout implementation process.
• Promoted best practices to appropriate projects by identifying and tracking high-risk areas, implementing risk mitigation early, developing contingency plans as needed, and maintaining constant communication with project stakeholders. Involved during disaster recovery testing.
• Strong Risk Management and Risk Analysis and strong Mathematical knowledge of Various Risk Models and Techniques such as Monte-Carlo Analysis, Value at Risk (VaR), Stress Tests.
• Prepared common metrics reporting format to capture the data across various project locations. The metrics were for Development, Maintenance and Production Support across various regions and projects. Analyzed client’s regional SLA’s and prepared one common Global SLA (Service Level Agreement) document for Change Management and Incident Management.
• Designed the Knowledge Repository Portal (Team WIKI), which helped project team to gain technical as well as functional knowledge of the various applications within the account.
• Prepared and maintained all project management documents, post implementation documents, production support documents, user guides.

TECHNICAL SKILLS

Process/Technologies: Agile (SCRUM) with Kanban, Waterfall, Waterfall-Scrum Hybrid, Business Process flow

Management Tools: MS Project, MS Visio, MS Excel, MS PowerPoint, MS Word, Minitab, SAP, VBA, SQL, Tableau, MS SharePoint, JIRA, RALLY, Version One.

Financial: Morningstar Direct, Bloomberg Terminal, Value Line, and Fitch Ratings.

Documents & Processes: SRS, Use Cases, UML diagrams, UAT, Test plans & cases, Project Planning & tracking

Business Modeling: Microsoft Visio, Draw.io, and Lucidchart.

BI tools: MicroStrategy, Business Objects, Tableau, PowerBI

Data Warehousing: Data Marts, OLTP, OLAP, Multi-Dimensional Analysis, Data Mining, ETL, Slicing/Dicing, Drill-Down/Roll-Ups

Testing: HP QC, TestComplete, Cucumber, LoadRunner, Selenium, SoapUI.

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Project Manager/ Product Owner

Responsibilities:

• Analyzed the Business Case for the Project to understand the business requirements and analyzed the business process along with prior documentation for complete understanding of the project. Also, interviewed SMEs to better understand the process.
• Held meetings with the Project Management, Portfolio Managers, Quant Analysts for analysis and Pre-Requisites for the Project.
• Prepared GAP Analysis, Risk Analysis, COST-BENEFIT Analysis and Porter’s Five Forces to understand the AS-IS and TO-BE Process.
• Conducted JAD Sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Used KANBAN Principles to Model & Manage the Workflow
• Strong project management skills including project planning and organization, monitoring progress, objectives and results tracking.
• Used Seismic Enterprise Content Management (ECM) to provide information security, privacy & compliance across the platform with reduced risks and costs.
• Acted as an AGILE COACH and mentored the team on Scrum framework, practices and principles.
• Worked with the PMO in generating the Risk Management Plan, Quality Management Plan, Resource Calendar, Case Management along with Case Tracking
• Ensured compliance with various compliance regulations such as Sarbanes-Oxley, Dodd-Frank, SEC 1, SEC 2, MiFID 1, MiFID 2, AML Act.
• Created a Macro Document incorporating components of Business Requirement Document, and System Requirement Specification incorporating business, functional, non-functional, data, and GUI Requirements.
• As a Product Owner, helped the Scrum Masters facilitate and time-boxed the SCRUM ceremonies (Product Backlog Grooming, Sprint Planning Meeting, Daily Scrum Meeting, Sprint Review Meeting and Sprint Retrospective Meeting) along with the Scrum of Scrums.
• Spearheaded Story Writing Sessions with the aim of decomposing the Scope into Epics and User Stories as per the INVEST Criteria.
• Created User Stories and helped Scrum Master in facilitating Planning Poker Sessions to estimate them in Backlog Grooming and Sprint Planning Meetings.
• Performed Time-Boxed Scrum ceremonies. Helped negotiating commitments and assured parallel understanding of requirements and deliverables amongst all stakeholders in Sprint Planning Meetings.
• Used JIRA for allocating tasks, user story writing, backlog management, issue tracking, user story management and forward and backward requirement traceability.
• Used Folio for budget and resource tracking in replacement of MS project. Held weekly review meetings with stakeholders for project update and to resolve project dependencies.
• Designed the Test Cases, Test Plans for all the processes using HP QC, hence did the Black Box Testing, Regression Testing, System Testing and User Acceptance Testing (UAT).
• Managed and conducted code review and session for the creation of the Test Plans, Test Strategy Documents, Automation Scripts as well as working with technology to ensure Test Completeness with 100% Test Coverage.
• Worked on Service Oriented Architecture (SOA), REST, SOAP, XML, API.

Environment: Waterfall-Scrum Hybrid, MS Visio, JIRA-Folio, Mock-Up Screens, HPE ECM, MS Office Suite, JIRA 5.2, Confluence, Bloomberg B-Pipe, JAVA J2EE Framework, ECLIPSE IDE, JENKINS, INFORMATICA, MS SQL Server, CSS, AJAX, HTML, AWS Redshift, IMPALA, SPARK SQL, JETHRO, PRESTO, RABBITMQ, APACHE SPARK.

Confidential, Santa Clara, CA

Sr. Scrum Master/ Project Manager

Responsibilities:

• Analyzed the prior documentation and business processes for full understanding of the project. Interviewed Subject Matter Experts (SMEs) to carefully understand the requirements.
• Developed resource, schedule and cost plans for onboarding resources and managing project timeline.
• Used OnBase for Enterprise Content Management (ECM) to organize, manage and distribute unstructured content and real-time data.
• Acted as liaison between the Business Stakeholders and the Development teams, organized feedback and review sessions within parties for efficient communication.
• Developed the Change Management Plan, Schedule Management Plan, Risk Management Plan, Case Management Plan along with Case Tracking along with the Project Manager.
• Implementing various compliance regulations such as Sarbanes-Oxley, Dodd-Frank, SEC 1, SEC 2, MiFID 1, MiFID 2.
• Organized and conducted JAD Sessions and conducted the weekly sessions from requirement gathering to the sign-off of the application after testing.
• Conducted JAD Sessions, Document Analysis and One-On-One Interviews with the stakeholders for the requirement elicitation.
• Created Project Plan that included Project Schedule, Milestones, release schedules, resource utilization, cost center allocation and managed dependencies using MS-Project.
• Documented High Level Business Requirement Document (BRD), System Requirement Specifications (SRS) and Use Case Documents.
• Ensured that the Development & QA teams, based on the requirements, have completed the appropriate level of Test Planning along with Traceability back to the requirements to ensure complete coverage of the Production Release.
• Decomposed the scope from the HLD’s into user stories by conducting a story writing session with the Product Owner along with the Acceptance Criteria and the Definition of Done for the PSPI (Potentially Shippable Product Increment).
• Facilitated and time-boxed the SCRUM ceremonies (Product Backlog Grooming, Sprint Planning Meeting, Daily Scrum Meeting, Sprint Review Meeting and Sprint Retrospective Meeting) along with the Scrum of Scrums.
• Spearheaded Story Writing Sessions with the aim of decomposing the Scope into Epics and User Stories as per the INVEST Criteria.
• Estimated and prioritized user stories using Planning Poker and MoSCoW and other methods respectively.
• Maintained the backlog of Features, Epics, User Stories and Tasks using JIRA.
• Organized PMO Weekly meetings and created project schedule and health status reports.
• Assisted with User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensure that appropriate documentation is in place. Assisted in Black-Box, System Testing and Functional Testing.
• Communicated effectively across company contacts and clients, internal team about the project requirements, schedules and launches.

Environment: Waterfall-Scrum Hybrid, KANBAN, MS Azure SQL Data-Base, SQL Server Management Studio, MS Visio, MS SharePoint, OnBase ECM, HP Quality Center, nUnit, JIRA, MS Project, Advent 3rd party solutions.

Confidential, NYC, NY

Jr. Project Manager/ Scrum Master

Responsibilities:

• Documented requirements in the form of user stories and prioritized them in the product backlog with the help of Product Owner and Development Team.
• Wrote Business rules for the verification of valid bank statements.
• Provided guidance and support about User Stories and stakeholders expectations in scrum ceremonies by defining Definition of Done, Acceptance Criteria, Resolving impediments during the entire project life.
• Created and updated the Release burn-up charts and tracked the velocity and the sprint progress.
• Project involved utilization Web Services using SOAP API to communicate with banking systems of certain other banks from which the user can also directly import his bank statements.
• Validated Using SSIS to map the data in a central data repository and created data marts for end users to verify the applicant’s bank statements.
• Used JIRA for allotting task and issue tracking, user story management and requirement traceability.
• Used SSRS for generating final reports for the underwriter or end user.
• Conducted User Acceptance Test(UAT) along with validating and approving test plans and test cases.

Environment: Agile Scrum, HP ALM, Jira, Microsoft SQL, Microsoft Business Intelligence Development Studio (SSIS, SSRS), MS Visio, .Net, HTML, XML, .NET, JAVA, jQuery JavaScript, Cognos 10.2.

Confidential

Business Analyst / Scrum Master

Responsibilities:

• Interacted with the Stakeholders to get a better understanding of client business processes and gather business requirements.
• Identified actors and use cases to create Use Case Diagrams, which described the behavior of the system.
• Participated actively meetings well in advance of the build-release to ensure release (s) primarily comprised entire test-coverage, as well as incorporated bug-free environment.
• Conducted JAD sessions for Requirement analysis and Risk analysis studies with various stakeholders including the designers, developers, QAs, and the management staff to identify business critical and high-risk areas of the application.
• Involved in setting up reporting tools and monitoring the reporting functions for the clients using MS Excel.

Environment: Business Objects, AGILE/LEAN, OLAP, SQL Server 2008 R2, Rational Suite, XML, VBA, UML, MS Project, MS Office, MS Visio.

Confidential

Business Analyst

Responsibilities:

• Actively involved in creating and reviewing Business Requirement Documents, Functional Requirement specifications, Use Case Documentations, Project Schedules and Test Plans.
• Involved in the identification of Business Rules, Business and System Process Flows, User Administration, Requirements and Assumptions.
• Co-authored Business Requirements Documents with the business users. Extracted, discussed, and refined business requirements from business users and team members.
• Designed and developed Use Cases, Use Case Diagrams and Activity Diagrams using MS-Visio.
• Performed System Analysis and Design using UML. Involved in documentation during various phases of development life cycle.

Environment: Scrum-Waterfall Hybrid, MS Visio, MS Project, Mock-Up Screens, MS OFFICE, Rational Rose, HTML, XML, MS SQL Server 2008, MS SharePoint, Git, Linux.

Confidential

SQL/Data Analyst

Responsibilities:

• Involved in requirement gathering and providing solutions to generate state files.
• Experience in writing SQL Queries for pulling large volume of records from Facets and database using stored procedures in SQL Server and Extraction Transformation and Loading ETL process using Informatica.
• Experience in working with Data warehouse and Data Marts for performing data operations in EDW.
• Experience in writing SQL queries to perform various database operations.
• Responsible for scheduling reports to run daily, weekly and monthly basis using Report Manager.
• Enhanced performance using optimization techniques such as Normalization, Indexing and Transaction Isolation levels.
• Responsible for creating and maintaining the documentation for implementation and for future changes.
• Enhanced operation dashboards for reliability teams to better track equipment usage and maintenance records.
• Implemented continuous improvement practices within department for better tracking and improving standards of fault detection and resolution using Minitab and Excel.

Environment: MS-SQL Server 2008, Oracle SQL Developer, MySQL Server, SharePoint, XML, Tableau, Minitab, MS Excel, MS Visio, Visual Studio, Visual Studio 2008.