SUMMARY

• Infrastructure Project Manager with experience in the fields of Project Management, Business Analysis, Resource Management with excellent Relationship management skills. Worked in diverse fields like healthcare and banking. Extremely proficient in working fast pace environment and processes
• Creative, analytical and determined Program Manager with immense experience including Project management, Business analysis, business process management and business process re - engineering.
• Project management experience involves delegating responsibilities, budgeting, designing time schedules and work breakdown structures, preparing weekly status reports for management, communicating and presenting the reports, and resolving issues and conflicts.
• Experience in project planning, business analysis, process management, contingency planning, change control and root cause analysis.
• Thorough understanding of infrastructure technologies and concepts such as server hardware and software, virtualization, security, networking, and PC management
• Experience working with IBM WebSphere, Oracle WebLogic and other application servers
• Hands on experience with all aspects of Infrastructure Security
• Strong experience in MS Project, MS Center and PMO.
• Led and helped the technical team to implement the project design and system configuration
• Extensive use of Microsoft SharePoint for project management and project file archiving
• Experience included directing, working in agile, and scrum environment. Along with agile adoption, I formulated and directed the project management office; (PMO) training program in respective teams utilizing the PMI institute's PMBOK.
• Participated in Sprint review sessions and held technical walkthroughs.
• Extensive experience in Sprint Review, Sprint Planning, Problem Mgmt. & Solution Analysis, Application Mgmt. & Performance Tuning.
• Managed Data Infrastructure migrations and acquisitions across the United States to comply with corporate and government directives. This included circuit design and upgrades, Local Area Networks and Wide Area Networks requirements, timing of the upgrades, vendor management and equipment upgrades.
• Experience developing Business Models for Technology Products.

TECHNICAL SKILLS

REQUIREMENTS MANAGEMENT TOOLS: Requisite Pro

MODELING TOOLS: Rational Rose, UML, MS Visio

UTILITIES: MS Office Suite, MS Project, MS FrontPage

SDLC METHODOLOGIES: RUP, Agile, Waterfall

DATABASES: Oracle 10g/9i/8i, MS SQL Server2000, MS Access

DEFECT TRACKING TOOLS: Rational Clear Quest, Bugzilla

LANGUAGES: SQL, PL/SQL, HTML

MULTIMEDIA: Adobe Photoshop, Adobe Corel Draw, Adobe Page Macromedia, Studio Max, Maker, Microsoft Dreamweaver, Flash, Director, Macromedia Fireworks, 3D Adobe Premiere, Adobe After-Effects.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential, Round Rock, TX

Responsibilities:

• As a Project Manager of the Identity and Access management team, will be required to gather the requirements and conduct meetings, JAD session with the Business team. Also to act as a liaison between the Business and the Technical team.
• Acted as liaison for department heads, senior management, application owners, system administrators, firewall teams, provisioning departments, and change management.
• Migrated physical servers to virtual environment using P2V. Benefits included improved department-wide systems and network efficiency and reduced energy costs.
• Monitored infrastructure team project activities, ensuring proper prioritization of tasks and timeliness of completion
• Managed infrastructure vendor relationships and activities
• Led the detailed design and development activities for infrastructure related activities
• Managed project and inter-project resource plans; maintained project budget.
• Managed Scrum team by monitoring Sprint Estimation, Scoping and planning along with business teams.
• Developed and managed the project management plan, established risk management process and metrics for the deliverables.
• Monitored various WebSphere parameters such as JVM heap size, JMS queue, JDBC connection using script.
• Worked with Business Clients and Analyst to review product feature and system requirement and define customer acceptance.
• Conducted project kick off meetings with the Business and Technical team before getting to the design phase.
• Documented the FSD (Functional System Design) for the BRD in progress.
• Developed and updated functional or operational manuals outlining the functionality procedures and workability.
• Approved project plan and deliverables.
• Managed, reviewed, and prioritized the project work plans with objective to stay on time and on budget.
• Provided status and progress reviews to Executive Sponsor and Steering Committee.
• Provided project status reports to Steering Committee
• Collaborated with managers to resolve issues within individual projects or within portfolios.
• Met with Executive Sponsors to regularly review issues and monitor progress.
• Conducted risk management analysis.
• Recommended resource and policy changes to the Steering Committee.
• Participated in change control system and Software change control board meetings for project sign off.

Environment: IBM WebSphere, Rational Rose, Requisite Pro, RUP, MS-Visio, MS PowerPoint, MS-Excel, MS Outlook, Oracle, MS-Access, Microsoft Project, and Mercury Quality Center, MS SharePoint, Microsoft SQL

Project Manager (Infrastructure)

Confidential, Roseville, CA

Responsibilities:

• Managed project and inter-project resource plans; maintained project budget.
• Used MS Project to manage schedules, deadlines and resources and collaborate on the project.
• Coordinated with various off shore clients and customers to ensure smooth transition of the new process to the various impacted teams.
• Quickly set priorities, presented to executives a program plan, a MS Project schedule, built business and technology issues list, change control log, risks, and managed meeting (agendas, action items, agreements and minutes).
• Responsible for contingency planning and create strategies for risk mitigation.
• Identified success criteria including both leading and trailing measurement of budget/forecast, schedule, financial returns and business success criteria for all projects.
• Worked with the Enterprise Project Management Office (Enterprise PMO) and key steering committees to align business needs and technology - using ITIL framework.
• Project managed all upgrades for new voice networks, MPLS, VOIP and Fiber Optic Conversions; this included Corporate Locations.
• Evaluated the Infrastructure Statement of Work.
• Managed clients, onshore and offshore team to get the production issues fixed by guiding the team to identify the root cause and leading through fixing of the issues.
• Defined user profiles/stories, supplementary requirements, assumptions and prepared the traceability matrix to validate the requirements.
• Performance tuned WebSphere application server using Tivoli performance viewer.
• Managed for the PMO high visibility eBusiness customer facing projects by interfacing with business product stakeholders, management, technicians, and the Data Center Operations Teams (Architecture, Capacity, Network and Security, Servers, Information Security, and Release Management) in a fast pace highly technical and changing environment.
• Gathered the user stories by interviewing the managers in the departments of new plans, collections, defaults and promotions
• Signed off the user stories document for To-Be reporting system.
• Prepared various Project Management reports, Charts and Diagrams using MS Project, to manage deliverable scope, budget and timelines.
• Used Agile Scrum methodology for Software Integration Project.
• Understand all aspects of network configurations and segmentations compliance.
• Served as a liaison for cross-functional knowledge transfer between developers and business users
• Increased data center capacity by 2500 square feet after completing a $9.8M data center build out project implementing an AIO shared services infrastructure that included budgeting, scheduling and vendor management.
• Identified areas of risks assessment, monitoring and having controls in place

Environment: Lotus Notes, COGNOS, MS Office Suite, MS Word, MS Excel, Business Objects, Microsoft Front Page, SQL, Rational Rose, SLAs, MS project, Citrix, MS Access, IBM WebSphere.

JR.Project Manager (Infrastructure)

Confidential, Roseville, CA

Responsibilities:

• Met and exceeded daily, monthly and year-end closing deadlines in a fast paced and high volume atmosphere.
• Responsible to provide architecture guidance to the IT organization and to develop the global architecture for a core SOA infrastructure.
• Provided weekly metrics reports and other risk scorecard milestones using complex Excel spreadsheets.
• Manage multiple projects simultaneously, direct and coach global teams and managers on Enterprise-wide backlog, Product Roadmap, Release backlog, Iteration backlog, user stories.
• Provided administrative and operational support for the PMO in regards to making sure project data is easily accessible, tracking project metrics and distributing project information as needed.
• Controlled the Change management to the original user stories at the time of UAT by sending them to the next iterations Controlled the iterations of the development.
• Worked on secondary support system using J2EE and WebSphere.
• Identified areas of risks assessment, monitoring and having change controls in place
• Managed the Data Center (DC) Infrastructure and Operational Efficiency (monitoring, security, capacity, scalability, databases, UNIX and NT).
• Used problem-solving skills, including identifying root causes and taking corrective actions to meet short- and long-term product and project needs.
• Working closely with New Product Introduction (NPI), Outsourced vendors, Engineering and Operations teams to establish time lines and accomplish all the tasks and milestones.
• Managed team creating detail project plans which includes; resources planning, tasks planning, budgeting, milestones set-up, and performed GAP Analysis, Impact Analysis, Cost Benefit Analysis & Risk Analysis.
• Collaborated with the infrastructure teams to ensure all IT rules where met and provided for. This included, but not limited to DNS, Firewalls, Network Components and Servers.
• Worked within Enterprise PMO office to ensure project management standards and processes are implemented within the project portfolio.
• Led a team (45+) of technical and functional resources, scheduling and budgeting
• UsedErwinto manage and create database models and mentored team on this.
• Worked on the infrastructure build of servers, both distributed and integrated.
• Facilitated solution design and team meetings including business requirements gathering, daily scrums, co-team development between client and Backbase, and project and sprint planning.
• Drove Network Architects to come up with creative distribution ring solutions.
• Created Project Plan and assess work-effort estimates required to accomplish various phases of the project; facilitated, coordinated & participated with other teams in approving the project plan.
• As a Project Manager, effectively communicated the project goals, requirements and deliverables through clear, concise and comprehensive SOW presentation to the key project stakeholders.
• Managed WBS, project sizing, and resource allocation by analyzing triple constraint trade-offs.
• Used MS Project to manage schedules, deadlines and resources and collaborate on the project
• Was actively involved in UAT testing through the different phases of the project. Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing

Environment: Rational Requisite Pro, COGNOS, Microsoft Front Page, Rational Clear Quest, Filenet, MS office Suite, MS Project, MS Visio, Oracle 9i, Dream weaver, SQL, Windows.