SUMMARY

• Project Manager and Scrum Master Accredited wif 9+ yearsof industry wide experience in managing teh development and delivery of application software; wif focus on Business Analysis, and Project Management.
• Extensive experience in managing program from initial scope selection through delivery, including management of budgets, vendor contracts, personnel selection, overall schedules, coordination of multiple teams, cross - project and cross-program risk & issue resolution, and status reporting to upper management.
• Experienced in data collection and analysis for teh preparation of budgets including Time, Cost, Resource etc.,
• Highly proficient in working wif users and stakeholders to elicit, analyze, communicate and validate requirements using JAD, JAR, and Brainstorming sessions, identify Functional, Non-Functional, and Business Rules, and then subsequently model them
• Experienced in gathering user requirements, analyzing and preparing Project Deliverables such as Project Charter, Business Requirement Document (BRD) and Functional Requirement Document (FSD).
• Experienced in coordinating across cross functional teams. Steering Committee/PMO bi-weekly reporting (metrics, performance, issues, risk).
• Highly proficient in collaborating wif Agile Scrum teams in conducting scrum ceremonies and producing scrum artifacts including burn-down charts, velocity graphs, task boards
• Experienced in implementing change control practices. Well versed wif impact analysis methodologies when handling changes to requirements in teh middle of project development
• Experienced in implementing quality assurance practices; good understanding of testing concepts including progression, Regression, Integration and UAT
• Experience in creating ‘User Manual’ and providing training to teh end users.
• Proven active involvement in Post Production Validation and Production Support.
• Confident, quick learner, adaptable and flexible to teh ever-changing technology.
• Excellent communication skills and leadership qualities.

TECHNICAL SKILLS

Development methodologies: RUP, Agile -SCRUM

Database: Oracle 8/8i/ 9i/10g, MS SQL Server, MS Access, MySQL

Languages: Java, XML, UML

Requirements / Modelling: SAP -Power Designer, Smart Draw, Justin mind

Project Mgmt.: Atlassian JIRA, Microsoft Project, MS SharePoint, Rational Unified Process, PERT/CPM, MS Project 2010

Tracking Tools: Rational ClearQuest, HP Quality Center, Jira

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, PA

Project Manager

Responsibilities:

• Handle speed limit transitions to reduce jerk rate
• Ideal stopping distance and location for trains
• Limit train door open times
• Ideal turnback locations
• Integrates depot and carwash areas wif teh mainline.
• Worked wif senior management and VPs to develop business cases and strategies. Developed teh PMP
• Ensured adherence to regulatory compliance wif consultation from legal counsel and independent research
• Performed and presented Proposed Projects feasibility studies to VPs and Senior Management
• TEMPEffectively lead all aspects of multiple large projects as a IT & Information Security Project Manager
• Worked wif PMO and Senior management to align IT Goals/Initiatives wif Corporate Objectives and Vision
• Lead Change Control Board (CCB) comprised of teh PMO, Business Owners, VPs and IT representatives
• Used Performance metrics to measure Project performance using KPIs, KGI, and KRIs
• Delivered weekly RAG (Red, Amber, and Green) status report to PMO, Governing Body, and Project Owners
• Used Gantt/PERT charts and performance metrics like KPIs, KGI, and KRIs to measure project progress, key milestones, budgets, and ROIs
• Delivered project Road Maps, Schedules, Work Breakdown Structures and Customized Metrics (KGIs, KPIs, & KRIs)
• Created detailed Work Breakdown Structure (WBS), Work Packages & milestones to capture/prioritize project work
• Lead all aspects of large and complex projects and programs through all phases
• Interpreted policies, procedures, and strategies governing teh PMO to develop new standards, methods, and techniques
• Served as Scrum Master for projects using Agile/Scrum
• Created SDLC artifacts during initiation, planning, execution, monitoring/controlling, closing & production phases
• Participated in JAD sessions to identify and capture business requirements, operations and processes
• Completed RTM to ensure all requirements are accounted for development and testing purposes
• Created Project artifacts including BRD, FRD, Use Cases, training manuals, Vision/Scope documents, & testing scripts
• Produced Testing Scripts and Test Cases in accordance wif industries best practices
• Engaged business user in User Acceptance Testing (UAT) environment for product review
• Worked as a technical writer to create Training and User manuals

Environment: MS Project, SAP Power Designer, Agile-Scrum, Smart Draw, Jira, SILK Central, MS SharePoint

Confidential, Fitchburg, MA

Business Systems Analyst

Responsibilities:

• Gatheird business requirements by visiting client sites, converting them into functional requirements and authored teh same in making User Stories. Involved in impact analysis activities, reviewing teh Client Requirements and Business Specifications, analysing teh impacts and feasibility.
• Extensively worked in Agile frame work throughout all teh phases of Software Development Life Cycle (SDLC)
• Designed and developed all Narrative Use Cases and conducting UML modelling, Activity Diagrams, Process Flow Diagrams, etc using Smart Draw and Power designer.
• Developed, tested and executed SQL scripts for analysing and troubleshooting ETL processes, and software solutions from “teh back end".
• Served as a liaison between teh Customer and offshore development team in designing and implementing functionalities, creating documentation for training and Help Desk teams.
• Performed User acceptance test (UAT) immediately after every build, communicated process changes, enhancements, and modifications to teh team. Provided support to teh development team by reviewing teh Application Design document and teh testing team by reviewing teh Test Cases during development and testing phase.
• Monitored defect lifecycle to ensure teh defects are validated, fixed and re-tested in time using JIRA.
• Developed IVR call in/callout functionalities for teh clients, helping users to get their trip information, allowing them to cancel their trips, etc. over teh phone.
• Conducted one-to-one meetings and web-Conferences as well as JAD sessions wif different stakeholders, analysed and came up wif suggestions providing consistent process for teh communication, escalation, and resolution of issues.
• Analysed and supported day-to-day production issues, monitored system performance proactively, quickly responded to teh problem to minimize impact to teh business.
• Created reports using Crystal and Tableau and presented it to teh higher management
• Managed and updated teh web based transportation managing application: ITMS that completely manages transportation in multiple cities.
• Strong experience in preparing User Manual to ensure successful training and knowledge transfer to Client Service Representative Management.

Environment: - Agile methodology, Microsoft Office Suite, MS Visio, Microsoft Power Point, MS Outlook, SQL Server, Toad, SSRS, Crystal, Tableau.

Confidential, Princeton, NJ

Project Manager / Scrum Master

Responsibilities:

• Conducted JAD sessions wif management, SME, vendors, users, other stakeholders for open and pending issues.
• Plan all phases of theprojectincluding requirements, design, build, conversion, QA, UAT and training. Communicate and assign crossprojectteam members to teh planned tasks. Monitor and adjust theprojectplan to ensure teh success of theproject.
• Identify pain points, gaps, impact analysis for teh existing system and Provide Transformation solution.
• Negotiate to driveprojectteam and executives to make decisions in a timely manner to deliver projectas to agreed scope, schedule and budget.Monitor if code standards are being followed.
• Estimating, purchasing, planning, scheduling, execution, risk management, quality & process control, change management
• Managed detail project and business plans which includes; resources planning, tasks planning, budgeting, milestones set-up, and performed GAP Analysis, Impact Analysis, Cost Benefit Analysis & Risk & Issue Analysis
• Organized weekly project status meetings, created PowerPoint presentations, and project updates using MS Project for management review.
• Participated in daily Sprint sessions and attended regular Scrum meetings. Host everyday Scrums, Facilitate Sprint planning and Sprint Retrospective Meetings.
• Coach, Train, customer leadership teams on Agile, and Lean Practices.
• Analyzed product productivity metrics, applied strategies for driving sales increases and produced position productivity reports based on teh position of teh products wifin teh sites.
• Managed teh business case development, strategic program planning, revenue cycle process improvement, financial data analysis, and project team managements.
• Implemented full Agile/Scrum methods to enable multiple co-located and virtual Web/Mobile teams in improving delivery speed and reducing cost.
• Facilitated and led Scrum meetings including; daily stand-ups, demos, retrospectives, planning meetings, and Scrum of Scrums.
• Managed agile artifacts and metrics (including Product Backlog, Sprint Backlog, burn down metrics and velocity).
• Identify pain points, gaps, impact analysis for teh existing system and Provide Transformation solution according to Scrum Framework in-line wif Lean practices.
• Collaborated wif business stakeholders in rolling out Sprint review / UAT sessions and ensuring KT sessions were successfully completed before project closure activities started
• Collaborated wif project teams during deployment and post production issues handling

Environment: MS Project, SAP Power Designer, Agile-Scrum, Smart Draw, Jira, SILK Central, MS SharePoint

Confidential

Business Analyst

Responsibilities:

• Acted as a liaison between teh business units and Information Technology divisions to ensure business needs were fully identified, requirements gatheird, and solutions developed to improve functionality and TEMPeffectiveness.
• CompletedUse Cases in BRD'sas needed.
• Prepared and coordinated user acceptance testing, tracked results and provided appropriate reporting and change recommendations.
• Partnered wif support teams to develop and provide user training and support.
• ConductedJAD sessionswif teh business partners and technical development team.
• Built and fostered rapport wifin teh business areas to gather information and to influence participation and decision-making.
• Worked closely wif project managers, business users and developers to formalize a business idea and define requirements usingRational Requisite Pro.
• Worked closely wif teh Business Unit and teh SME's to gather Business and System requirements, analyze, and document them in teh Business Requirements Document.
• Hit target deadlines for project wif aggressive deadlines and immovable go-live date.
• Strongly experienced inManual and Automated testingusing tools including HP Quality Center, Quick Test Professional.
• FormulatedUser-Acceptance Testing requirementsdocuments and test scripts.
• Coordinate teh test results, prioritize teh issues found and enhancements requested, and maintain teh status log of issues to facilitate resolution.
• Created extensive documentation for user manuals, processes, and procedures geared toward diverse audiences.
• Significantly involved in teh development of product enhancements and implementation of parameters into teh loan origination system.

Environment: s:Rational Rose, Rational Requisite Pro, MS Project, JIRA, HP Quick Test Professional, HP Quality Center.